Customer Reviews (16)
ALYSSA CRAM
Kids love it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
Mar 24, 2025
Diza Dagunan
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
NARCISSA BLUITT
Wonderful bed for the little ones
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it and my grandson thinks it the best thing ever”
Oct 14, 2024
Bryan Florendo
“Thank you so much for your wonderful review! We're thrilled to hear that your grandson loves the bed. At Ashley, we aim to help you create the home you envision, and your satisfaction means a lot to us. Thank you for being a valued customer!”
SHELBY LEONARD
Bad quality
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Not durable at all”
Sep 20, 2024
AMANDA LOGUERCIO
Loft beds AMAZING!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The beds are so sturdy! Perfect size for my sons to both have one. Easily get up into! And enjoy fun play space underneath! Love these beds!!”
May 04, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
MARISOL RANSLEBEN
D
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My son loved it !!!”
Mar 30, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
LOUISE GREGORY
This is it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect height - you can grab them out of bed easy and they can easily crawl down. Gives lots of room underneath for storage and play. Solid and sturdy, easy to put together. A little stinky for the first few days, smell goes away. My boys love them!”
Feb 26, 2023
RITA BALDWIN
4 stars
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“A few of the bolt holes were not drilled correctly but we fixed that with a power drill. Perfect height, happy kid”
Aug 03, 2022
BRYCE FLEMING
Pissed
⭐ ☆ ☆ ☆ ☆ (1/5)
“Terrible. Missing screws and instructions”
Apr 19, 2022
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers.Thank you for your review. We see that a customer service representative has already been assisted you with the refund. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
ALICIA FURREY
Looks nice, poor quality
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The bed looks nice, but one of the slats broke when nobody was near the bed. We heard something hit the hard wood floor and went to go look and it just broke. After looking at the piece, we noticed a knot in the wood. I gave it 2 stars just because it arrived on time and it looks nice but so sad that it broke within 3 months of it being put together.”
Mar 31, 2022
Gayle Galusha
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you. Please email us at reviewfeedback@ashleyfurniture.com and provide your contact information, sales order number, a copy of your review, relevant photos and our team will reach out to you as soon as possible.”
MIKE PUSKAS
Good bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Kids love it. Great space to play underneath”
Jan 02, 2022
JOLENE GRAY
Love the junior loft bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Quality is great. We love the junior loft bed. It is perfect for our growing almost 3 yr old who has a old walk in closet for a bedroom. Now she can play under her bed and have a big kid bed.”
Nov 23, 2021
VALERIE WOODARD
Highly recommend
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect bed for a 4 year old boy. It’s high enough to allow for play space underneath, but not so high he can hurt himself. The height is great for a standing adult reading a bedtime story or saying goodnight. It’s sturdy and attractive in his room.”
Nov 15, 2021
Katie Ware
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Easy to put together and so cute”
Nov 12, 2020
SANDRA BREWER
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love these bed for the kids so they have some room for toys.”
Jun 02, 2025
LEWIS HAND
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I think you should send a review request after the item has been delivered. And you should also stop shipping with FedEx. They suck.”
Jul 05, 2025
TIFFANY WRIGHT
Awesome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is awesome my 4 year old love it so much space for storage and to play .. great addition for incoming holiday gifts”
Nov 18, 2025