Customer Reviews (10)
SILVIA VAZQUEZ
Emerson bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it!! It's beautiful and elegant.”
Aug 12, 2025
DEAN LAPIERRE
Stylish bed for a good price.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Stylish bed for a good price. Requires a bit of assembly but easy to follow instructions made it easy.”
Aug 07, 2024
Diza Dagunan
“Thank you for your feedback, Dean! I'm delighted you found the bed stylish and a great value. I'm glad the assembly instructions were clear and made the process straightforward. Please feel free to reach out if you have any further questions or need additional assistance.”
JAVIER ALONZO
Spectacular Bed Frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Saves space in my room. Always had a high bed but I heard low beds give the best sleep. Very true. My sleep experience has been great. It looks classy love the materiel. For the price of this bed, I expected less but it’s very good quality and Im not disappointed. I did add extra wood at the bottom to support our weight.”
Jul 30, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Emerson Queen Upholstered Bed! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
KAYLA WYNNE
Flimsy support
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Platform support slats could be more sturdy I’m afraid it won’t hold the weight of a grown adult”
Dec 10, 2022
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
Yotam Toren
Nothing holds the mattress
⭐ ☆ ☆ ☆ ☆ (1/5)
“There's barely anything that holds the mattress so when we sit or lay down the mattress sinks”
Dec 04, 2022
Vikas Yadav
“Thank you for your feedback please check your email spam/ junk folder for an update. Thank you, Social Customer care, Review Team”
Vikas Yadav
“Thank you for your feedback please check your email spam/ junk folder for an update. Thank you, Social Customer care, Review Team ”
CHERYL SHEPHERD
Upholstered Bed
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The color in the advertisement is stated as "beige". It is not beige. It is gray. I would have returned it but it was put together for me while I was out of the house. So now I'm stuck with it.”
Mar 29, 2022
CANDACE PIXLEY
Nice new bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice headboard and when my family sees it on our virtual calls it gets lots of compliments. It took me a few hours to put this together by myself but it wasn’t hard to do.”
Jun 30, 2021
JUDITH RODRIGUEZ
Disappointed
⭐ ☆ ☆ ☆ ☆ (1/5)
“I don’t like how short it looks.”
Apr 27, 2021
Traciann Lewis
“We value your feedback. Please click here to live message with an Ashley Furniture Customer Care Agent between 8am and 10pm, Sunday – Saturday. https://bit.ly/2Q6DadH”
LAURIE ATENCIO
Upholsteered Bed
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I like the overall appearence of the Bed Frame and Headboard however where the wood is it came with flaws and Ashley is not what it used to be. I kept it because most of the flaws on the wood cannot be seen and I did not want to wait for another one to arrive, some of the slats had cuts in them but did not seem to affect the integrity.”
Mar 25, 2021
Erin Schaedel
“We value your feedback. Please click the following link to speak with an Ashley Furniture Customer Care Agent between the hours of 8 am to 10 pm, Sunday – Saturday. https://bit.ly/2Q6DadH”
CANDELARIO MONROY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Sep 13, 2025