Customer Reviews (23)
ELSIE CREAGER
Trinell Footboard
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The footboard has three visible screw holes on both sides and a set of two near the center. Not plugged or covered by furniture stickers. No assembly instructions left by installer. Spent hours online and on the phone trying to see if a piece was missing and to get assembly instructions. Finally reached a young woman who was able to help me. Instructions showed open holes. Poor design.”
Feb 25, 2025
JUSTINE MICKENS
Charming, rustic, rich color
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purchased the queen panel bed along with two nightstands. The night stands come fully assembled, minus the USB ports which I decided not to attach them. Quality craftmanship. I like my new bedroom. Assembly and delivery was great.”
Nov 05, 2024
Ace Bocanegra
“Hi, Justine! Thank you for your wonderful review! We're so glad to hear you're enjoying the queen panel bed and nightstands. It’s great that the craftsmanship and delivery met your expectations, and we hope your new bedroom feels just as charming and cozy as it looks!”
VANESSA WICKSTROM
Beautiful set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful piece of furniture and solid.”
Oct 28, 2024
Bryan Florendo
“Thank you so much for your lovely review! We're thrilled to hear that you find your new furniture beautiful and solid. At Ashley, we aim to provide styles that help you create your ideal home. We truly appreciate your support as a valued customer!”
KAYLA JOHNSON
Great bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sturdy and has held up over a year with teens!”
Sep 28, 2024
Mikee Singco
“We appreciate your feedback, Kayla! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
PATTI CLARK
Queen bed of my dreams
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The bed is exactly what you want!!!! It’s beautiful and made so well, you will not be disappointed”
Sep 17, 2024
Mikee Singco
“Thank you for your amazing feedback, Patti! We're thrilled to hear that the bed is exactly what you wanted and that you find it beautiful and well-made. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
SUSAN KELL
Love!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my bed! Looks just like pictured!”
Apr 27, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
LYNN KIRBY
Very Happy Customer
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it!! The pieces are awesome and the colors in the wood is awesome. I am so happy with this set.”
Apr 04, 2023
Manish Giri
“Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
JOSE FINOL
The product is of excellent quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The product is of excellent quality, I received it impeccably, and they left it in its place with the greatest comfort. very professional”
Dec 21, 2022
EDWARD FLETCHER
Not amazing, but a good bed frame
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I looks nice and is sturdy when you're on it. But it's not as solid as it appears to be, and is difficult to move because it is loosely held together at the corners.
The frame is not solid to save money on wood and manufacturing. But it is still a nice bed frame for the money. They do a good job at making it look like a much more expensive bed frame than it is.
I recommend it.”
Aug 09, 2022
SUE ABBOTT
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Well constructed and looks beautiful. We are very pleased.”
Dec 10, 2021
ROSEMARIE BAIN
Headboard
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this to go with the set we had purchased from Big Lots and we are pleased as it matches well”
Oct 26, 2021
AMBER NUNEZ
Bed frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“What bed frame fits?”
Mar 30, 2021
CRYSTAL WOLBACH
new headboard
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new headboard”
Jun 16, 2020
NIBETTE RILEY
Nice headboard
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The headboard is nice.”
May 29, 2020
Jodie Stone
N/A
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Lightweight, but it looks nice.”
Nov 19, 2019
LLOYD DANIELS
Headboard
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the style. Looks and fits perfect in our spare room. Love showing it off to others.”
Sep 20, 2019
Tonya Pekar
Trinell bedroom set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Service was good and efficient (they shipped and setup the furniture with the install--guys were quick and nice). Quality is also good. Price was also good for the quality”
Sep 16, 2019
Saves space.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Saves space because the head and foot boards aren't too bulky. We set it up in our teen's bedroom and he likes the look because it matches multiple comforters. It is pretty lightweight though, so I'd put a good base for it and I wouldn't use it for 2 people.”
Jan 09, 2019
Beautiful piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful set for my son. It's sturdy and elegant.”
Dec 18, 2018
Trinell Headboard
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great looking and made very sturdy. Makes the room look great.”
Sep 13, 2018
xxxx xxxx
Terrible
⭐ ☆ ☆ ☆ ☆ (1/5)
“I would give it a 0 since parts are missing and I still yet have a bed together. You people are awful. Will never buy another thing from you. It’s been 4 days with NO RESPONSE and had to call again.”
Feb 23, 2025
JAN SANDERS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 10, 2025
KERIANN MAKINEN
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I contacted customer service to begin a return because the bed is too big for the room. I need a full size frame. They said they would begin the return and contact me within 72 hours. It’s been 7 days and no one has contacted me yet”
Oct 10, 2025