Customer Reviews (64)
ELIZABETH LAMBERT
Good bedframe, but it was missing the slat support legs.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The rails didn't lock very securely into the foot and headboard. Our box was also missing the support legs for the slats, and they weren't able to send us new ones for several days.”
Jan 30, 2025
MICHAEL LEIDER
other ten the chip in the side rail,I like the bed.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I liked the bed, but there was a chip in the wood on one of the side rails. To people would make it easer to put together.”
Feb 21, 2025
JOHN CARY
Bed rails
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good quality. Fit well into headboard and footboard”
Nov 17, 2024
Angelbert Casido
“Thank you for your feedback! We're glad to hear the quality met your expectations and it fit perfectly with your headboard and footboard. Enjoy your new setup!”
THOMAS NELMS
Great value bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great bed for the money”
Oct 19, 2024
Diza Dagunan
“That’s awesome, Thomas! Finding a great bed at a good price is such a win. Enjoy your comfortable nights!”
ROGER WOODFORK
I will order Very soon
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it beautiful thank you very much”
Aug 05, 2024
Mikee Singco
“Thank you so much for your wonderful feedback, Roger! We’re thrilled to hear that you love the sleigh rails and find them beautiful. We can't wait to welcome you back for your future furniture needs!”
ARMIN CLOBES
Queen sleigh bed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Assembly was easy by following the directions. Nice looking bed.”
Jul 05, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GEORGE CAPAUL
Great fit
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fits the head and footboard well”
Jul 02, 2024
Mikee Singco
“Thank you for letting us know! We're thrilled to hear that the head and footboard fit perfectly, George. We can't wait to welcome you back for your future furniture needs!”
DEBORAH YAMAGUCHI
Sleigh bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality for the price”
Jun 10, 2024
Mikee Singco
“We're thrilled to hear that you're satisfied with the quality of your sleigh bed, especially considering its price, Deborah! Providing high-quality products at affordable prices is important to us, and we're delighted that our bed meets your expectations. We can't wait to welcome you back for your future furniture needs!”
ELIZABETH GREENE
Sleigh bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to assemble”
May 30, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Alisdair Queen Sleigh Rails! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
JOSEPH GENDRON
Queen bed with Hybrid mattress
⭐ ☆ ☆ ☆ ☆ (1/5)
“Hybrid mattress sinks near to the floor between struts. The bed hybrid mattress set is dysfunctional”
May 22, 2024
Tyronne Diputado
“Thank you for your review. Our records show a customer experience representative has taken care of your concern. If you need any further assistance, please send us an email at ReviewFeedback@AshleyFurniture.com. In the subject line state, “Attention TD” and in the body of the email include your order information. We'd be happy to help.”
KAREN NANTZ
Impressed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m really happy with my bed. I had one from a high end home store and had to replace it. This one is very good quality and I highly recommend it.”
Mar 16, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KRISHNA AVADOOTA
Liked it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Liked it, it should be much more stronger”
Mar 07, 2024
Joseph Gibbs
“Good morning Krishna, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
JAMES MILLER
easy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to build the bed”
Feb 25, 2024
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SHANA SAINTGERMAIN
Perfect fit
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect fit, easy set up”
Feb 19, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JACQUELINE WADE
Damaged Goods
⭐ ☆ ☆ ☆ ☆ (1/5)
“Item arrived damaged.”
Feb 19, 2024
Jason Davis
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
TINA WANG
Very nice bed and easy to put together.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's easy to put the bed together. It's a very nice bed. Thank you, Ashley online service!”
Feb 14, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHRISTINA RICKENBACH
Slats are Cheap
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The bed frame itself looks very nice and feels pretty sturdy, but my biggest complaint is the slats. The bed only comes with 3 flimsy slats and feet to hold them up. After we thought we finished, we had to take everything apart again because the one foot fell off/was crooked when we looked underneath (and we didn’t trust those slats alone to properly support us). Then as we were fixing that one, ANOTHER one fell off. We ended up going to Lowe’s the next day and buying some sturdier wood to help support the original slats.
Also, the instructions say to screw the slats in place, but they wouldn’t go through the wood all the way with the screwdriver. We had to unscrew them, make holes with the power drill, and finally screw them on again. Overall the bed is great now, but all that hassle was very annoying.”
Feb 07, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order. We apologize for the experience you had with your product, and for any inconvenience it may have caused you. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
NICOLE HELLING
Bed frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product and looks so nice in our room”
Feb 06, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KITTY THIMPSON
Bring on the guests!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I liked it so much I ordered another one in a King. Will send a picture after it gets delivered, assembled, and ready for guests.”
Jan 23, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JUSTIN STRAHIN
Glad I purchased
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great everything is super easy to assemble”
Jan 23, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
EDITH BANGUG
Bed frame
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Not enough wood not stable”
Dec 17, 2023
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JOAN MOORE
Better product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Much better product”
Dec 08, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TERRI JORNOV
Sleigh bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome quality bed for a great price!”
Dec 07, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KOSCINA LANG
Good purchase
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good bed for a great price.”
Dec 03, 2023
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
LISA DICKSON
New bed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love it.and I will be getting the dresser and mirror and the Chester drawer.”
Nov 30, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
WALTER WINDSOR
Nice Solid Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very inexpensive and low profile; however, when assembled (takes some time), it is a very solid bed. Absolutely no give at all. Great supporting boards and you can use without box springs...”
Nov 26, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. However, we advise that this bed is required to use a foundation-box springs with it. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DAVID PATTON
BED TAKES ROOM TO NEXT LEVEL.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fantastic looking bed. It really upgrades the room.”
Nov 14, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LEO MELLO
Nice bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great bed for the value”
Oct 17, 2023
Ju Allen
“We appreciate your feedback, Leo! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
WILLIAM ROBINSON
I love my new bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it a great look”
Oct 13, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KIRSTIE SEALEY
Good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to install”
Jul 12, 2023
Prabhjot Prabhjot
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
BLESSINGS MAGOMERO
. The shipping was not what I expected. The pieces came at different days and late than promised. A part from that., the alisdair bed is great.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to assemble and it looks beautiful. It was an easy to buy a bed with no hassle”
May 13, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
LOIS MULLINS
Very well packaged!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Well packaged and in perfect shape!”
Dec 25, 2022
MICHAEL JOHNSON
No
⭐ ☆ ☆ ☆ ☆ (1/5)
“Order was terrible”
Dec 06, 2022
Vikas Yadav
“Thank you for your feedback please check your email spam/ junk folder for an update. Thank you, Social Customer care, Review Team ”
EVA TOSS
Needs more than 2 support beams
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It’s a beautiful bed but we had to run out and buy support beams. It only came with 2. I sad on the bed and the mattress practically touched the floor. Ridiculous!!!”
Nov 23, 2022
Julie Allen
“Thank you for your feedback. Please make sure you are suing a foundation / box spring as this bed requires one for the support slats. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
MELVIN MILLIGAN
E-Zzzz
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So simple and easy to put together. With just a screwdriver-who would've thought (even my grandson) was amazed. Another job well done.”
Nov 20, 2022
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
ANNETTE DEJEAN
Very sturdy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Holds the queen size mattress great”
Jul 05, 2022
BRENDA MILLERBATES
Useless
⭐ ☆ ☆ ☆ ☆ (1/5)
“The little slats were useless, too short and flimsy to even hold the mattress and box spring”
Apr 16, 2022
JOSEPHINE HERNANDEZ
Not worth buying
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Very cheaply made looks cheap. I put it in the guest room.”
Feb 16, 2022
Heather Hackett
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. ”
VICKY ROGERS
Love it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It was a gift for my granddaughter and she loves it.”
Aug 03, 2021
GIRISH DESAI
beautiful bed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“bed looks nice and felt cofortable.”
Jun 08, 2021
HOLLY JOHNSON
Sturdy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to assemble and very stable!”
May 11, 2021
CHARLES COULSON
I would repeat the purchase
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Simple set up, new and different, ask me one year from now”
Feb 02, 2021
ROSE SCHULZ
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice thank you!”
Nov 09, 2020
CASWELL WALTERS
Alisdair rails
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The side rails are all wood and come with 3 wooden slats that have to be screwed in. I have an ikea mattress and Ikea support and it works great for us”
Oct 06, 2020
SHARMALEE SUCKOO
Not good
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not enough support for box spring and mattress”
Oct 06, 2020
TAMMY HEARD
Happy customer
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with my purchase”
Jun 18, 2020
NICOLA CLARKE
Long-lasting
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Durable and strong.”
May 27, 2020
SARAH LANDRY
No
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cracked within 1 week”
May 25, 2020
BERT ALMAZAN
Thank you
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great stuff!”
May 08, 2020
Joseph Mannix
Fantastic
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great love it”
Sep 26, 2019
Melanie Deutsch
Great bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome bed especially for the price. Easy to assemble with one person.”
Jul 09, 2019
Ashley Notte
The complete set is a 10 +++
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The rails are gorgeous!”
Jun 08, 2019
Don and Angela Barnes null
nice
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Easy to put together”
May 21, 2019
REBECCA RAMIREZ
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice”
May 05, 2019
MARILYN MUMA
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice. Needed more slats or a foundation but the frame is beautiful.”
May 02, 2025
KATHRYN BYERLY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 13, 2025
GUADALUPE FORMOSO
I was very impressed..on how it looks since I ordered online.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to assembled, looks like a high end bed; well made. It took my husband and I about 20 to 30 min to assemble”
Jun 16, 2025
VINCENT BONINO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 11, 2025
JOHN STOCKWELL
Not impressed.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Typical online disappointment. Problem with assembly due to manufacturer defect. Two missing parts. Not much support from Ashley regarding manufacturer defect that I fixed.”
Jun 16, 2025
MATTHEW POLLOCK
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Jun 30, 2025
LIGERI LAMBROS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 21, 2025
KEVIN DOUGLAS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 24, 2025
MICHAEL WHELAN
Attractive Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It was easy to install and is an attractive bed that meets our needs.”
Nov 09, 2025
TERRY MOORE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really nice 👌🏾”
Sep 06, 2025