Customer Reviews (52)
SANDRA MOUNTJOY
Footboard
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Believe it is Defective because it wobbles when the frame is attached”
Jan 17, 2025
MARY KAMRATH
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The entire set of this furniture is beautiful”
Feb 04, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PERRY LAFOE
Beautiful bedroom set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice and beautiful.”
Dec 27, 2024
Ace Bocanegra
“Thank you for your kind review! We're so glad to hear that you’re happy with your beautiful bedroom set. At Ashley, we strive to provide high-quality, stylish pieces that enhance your home. We appreciate your feedback and thank you for being a valued customer! Enjoy your new bedroom set!”
CARMEN MELVIN
Beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the farmhouse look! Sturdy and great value! I would purchase again and highly recommend!”
Nov 10, 2024
Ace Bocanegra
“Hi, Carmen! Thank you for your review! We're so happy to hear you love the farmhouse look and find it sturdy and a great value. We truly appreciate your recommendation and would be thrilled to have you shop with us again!”
YOLANDA WRIGHT
Beautifully crafted
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful. Sturdy and solid”
Aug 08, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ELIZABETH EXLINE
Willowton bed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“So far we like what we see… but haven’t been able to put it together as it was sent without hardware and instructions. Waiting for replacement parts and are excited to see the finished product!”
Jun 25, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
VIRGINIA PAGANO
Lovely head and foot board
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it!! Looks beautiful in the room!”
Jun 21, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Willowton Queen Panel Footboard! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
JOSIE MURRAY
Love my Bedroom Set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m so happy with my bedroom set. And the service was incredible!”
Jun 05, 2024
Mikee Singco
“Thank you so much for your wonderful feedback! We're thrilled to hear that you're delighted with your bedroom set and that you had a fantastic experience with our service. Providing excellent service and high-quality products is our top priority, and we're thrilled that we could meet your expectations. Thank you for choosing us for your furniture needs, Josie!”
JUSTIN WILKEY
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect bed frame”
Jun 02, 2024
Tyronne Diputado
“Thank you for your wonderful feedback! We're thrilled to hear that you're loving your bed frame. Your satisfaction is our priority, and we appreciate your support as a valued Ashley customer!”
FRANCIS WIGGINS
Absolutely over joyed!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m such a happy customer! Just love the furniture, the color and the drawers are spacious!”
May 29, 2024
Mikee Singco
“We're positively thrilled to hear about your delightful experience with our furniture. Thank you ever so much for sharing your joy with us! It's heartwarming to know that you're enjoying not just the furniture itself, but also its charming color and the ample space our drawers offer. We can't wait to welcome you back for your future furniture needs, Francis!”
FRANCES CLARKE
Willowton Queen Panel bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new Willowton Queen Panel bed. Assembly was not too bad. Bed's color certainly lightens up the room. Looking forward to many years of enjoying my bed.”
May 26, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CRISTYN VANFOSSEN
It’s perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this bed frame it went together easily and finish off my bed perfectly.”
May 26, 2024
Mikee Singco
“We're absolutely thrilled to hear that you love your new bed frame and that it was easy to assemble! Completing your bed setup with a frame that not only fits perfectly but also adds that finishing touch is what we aim for, and we're delighted that we could deliver on both fronts. Your satisfaction is our utmost priority, and we're grateful for your trust in us.”
DEANNA BLACKWELL
Beach Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just as advertised”
May 12, 2024
Christian Deposoy
“Hello, Deanne. Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CECILIA MASERA
Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the bed. Was damaged but they replaced the damaged parts”
May 08, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Willowton Queen Panel Footboard! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
ASHLEY BRUNNER
Great Quality Bed, Very Hard Assemble
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good quality furniture however very hard to assemble. The instructions only came with photos so written instructions would be much more beneficial.”
Mar 13, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MILIANNETTE ROBLES
Love my bedroom set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Extremely satisfied”
Mar 11, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SHANNON WHEELER
I love this bed!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very pretty! Sturdy and easy to assemble.”
Feb 26, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TRACY WHITE
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it so kuch”
Feb 24, 2024
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for choosing Ashley!”
BARBARA FERNANDEZ
Willowtong
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Box was severely damaged and headboard was slightly damaged. Fedex driver just dragged the box although it had rained.”
Feb 05, 2024
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
LISA GROVES
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very beautiful! I love how the top has the brown barnwood look. Goes perfectly with the headboard and dresser.”
Jan 26, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
REBECCA LALLIER
Queen Bed Frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed frame is very sturdy and assembly was relatively easy!”
Jan 23, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ARLENE ZAMUDIO
Great bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It was a gift and my grandson loves it.”
Dec 30, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BRIAN KIRK
Great product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product. Very happy!”
Dec 16, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SUSAN MCINTYRE
The perfect match for my dresser and nightstands previously purchased from Ashley.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed was a bit challenging to assemble. But once it was together it looked beautiful. And it is very comfortable and sturdy. I love it.”
Dec 05, 2023
Katie Hand
“We appreciate your feedback, Susan! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
TRACY STANTON
Bedroom
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great guests room set”
Nov 11, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
OLIVIA BAILEY
Awesome product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s great love it”
Sep 26, 2023
Shubham Chauhan
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
MELANIE LEBLANC
Beach vibes
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new beachy bed set. Looks great in my guest room.”
Sep 13, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DIANN DAVIS
Bedroom set.
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not happy! The quality is lacking. Has hairline fractures on the top and throughout.”
Aug 23, 2023
Vikas Yadav
“Thank you for your review. Our records show a customer experience representative has taken care of this issue for you. If you need any further assistance, please send us an email at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention Vikas” and in the body of the email include your order information. We'd be happy to help.”
RITA SESSIONS
It was fine for what I needed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Find with the furniture for the price.”
Aug 11, 2023
Ju Allen
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
AMY TOMLINSON
Good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Exactly as pictured.”
Aug 02, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
WILLIAM HASLETT
Nice Bed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very nice bed. Most of the bed appears to be particle board, not real wood. However, it is still a nice bed. Took a while to assemble as there are 30 or so screws and bolts to put in place. We bought the matching dresser and nightstands so the bedroom looks great”
Apr 12, 2023
Manish Giri
“Hello William Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
JEFFREY BLOOM
A little disappointed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It is very pretty, but the bed is not real stable.”
Apr 03, 2023
Prabhjot Prabhjot
“Hello, Thank you for your feedback. Please check your spam, folder for an email update. Review Team ”
MELISSA STEPHENS
Nice Foot Board
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice Foot Board. Color is great! Happy with purchase.”
Apr 03, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
DAVID ZHENG
Okay
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Was fine, got scuffed inside but no one can see”
Mar 29, 2023
JENNIFER SHLESINGER
BEST SET IVE EVER HAD
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I LOVE THIS SET SO MUCH”
Mar 28, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
LAUREN FARRIS
Mediocre
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Not very impressed with the quality of the head or footboard.”
Feb 09, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
KAREN CREDE
Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome Looks great in our room”
Mar 10, 2022
KEVIN JEMMOTT
Looks Good
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It looks good for the money”
Feb 27, 2022
HEIDI LASSER
Perfect bed frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new bed frame -elegant and rustic”
Jun 09, 2021
ANGELA SHUMAN
Love all I have purchased from Ashley
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Guest bedroom. Love how light in color it is. Not bulky at all. Just need mattress now. Love all I have purchased from Ashley since only had photos and descriptions to make my on line decision”
Mar 19, 2021
KIM DOVE
Willow tin Bedframe
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We purchased for a spare bedroom. The frame is sturdy and the finish is perfect!”
Oct 13, 2020
PATRICIA APPLE
Love it !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it ! It’s gorgeous”
Apr 03, 2020
TAMMY OSIER
Beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the multi-colors. It is very sturdy.”
Aug 09, 2019
FATOS IBISHI
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 27, 2025
Mikee Singco
“We appreciate your feedback, Fatos! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
JILL TWEET
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Apr 15, 2025
JULIANA ROSAS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 14, 2025
RONALD AND MARY ADSIT
We won’t order again
⭐ ☆ ☆ ☆ ☆ (1/5)
“Our salesman at Ashley Home, who had sold us furniture for three rooms, told us this bed was back ordered and he could not get it for us.
We checked on-line and purchased it and were told it would not ship until June 14th, so we had it shipped to our new home that we took possession of on June 15. The next day we were advised it would arrive the following day to a vacant home. Eight phone calls and many frustrating hours later, we were told there was nothing you could, or would do and that we needed to contact your shipper, who would not respond to us. So this item was dumped on the porch of a vacant house. That was our experience with on-line at Ashley Home/Mathis.”
Jun 22, 2025
BRADY HILYER
Bad experience once again.
⭐ ☆ ☆ ☆ ☆ (1/5)
“Ordered bed and mattress, bed arrived in a timely manner but boxes arrived they were all torn up. Three weeks later still no delivery date or information on the mattress. Slight damage to headboard of bed, hardware missing from bed rails. Was willing to over look the slight damage, just wanted all the hardware for bed rails so we could put the bed together. Called and received the replacement hardware package, but it still did not have all of the hardware needed to put the bed together (missing 12 G11 bolts). Called once again and they said they would send the missing hardware, a week later no information was received and additional hardware still had not been shipped. Got tired of dealing with it, requested to cancel order.”
Jun 26, 2025
MARY JONES
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it no problems.”
Jul 21, 2025
KELLI ODOMPATAT
Don’t buy from Ashley
⭐ ☆ ☆ ☆ ☆ (1/5)
“Never got the replacement footboard I was promised when my original arrived damaged.”
Aug 17, 2025
LISA PETRAMALO
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“All hardware was available for this piece.”
Sep 14, 2025
ARTURO ALVAREZ
⭐ ☆ ☆ ☆ ☆ (1/5)
“Incomplete product was delivered”
Sep 27, 2025