Customer Reviews (2)
TERESA GONZALEZ
Poor service
⭐ ☆ ☆ ☆ ☆ (1/5)
“Horrible experience- I paid extra for white glove service, which was not done and the drivers dragged the piece the last few feet and marred my hardwood and then left without setting piece up- did not put pull handles or feet then when I contacted Ashley they weee not helpful so I cancelled and pick up took a week and they refused to refund the white glove service that was not performed would not recommend this company!”
Nov 22, 2025
Ace Bocanegra
“Thank you for sharing your feedback, and we sincerely apologize for the issues you experienced with the white glove service. We understand how frustrating it was that the service was not performed as expected and that the delivery process caused damage to your flooring. After reviewing your concern, we see that our Customer Experience team has already arranged a return for you. If you have any further questions or need additional assistance, please feel free to reach out to us at solutions@ashleyfurniture.com. In the subject line, include “Attention Ace B” and provide your order details in the email body.”
luz Leyva
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Muy comodo para mi recamara”
Dec 01, 2025