Customer Reviews (13)
Elizabeth Fagen
Don't BUY - Can't say I didn't warn you...
⭐ ☆ ☆ ☆ ☆ (1/5)
“THE WORST
I bought an Ashely Zelen bed directly from them. (They are HAPPY to take your money directly.) I recently moved and the footboard was broken. I called customer service with my order number, a picture of the barcode on the footboard, etc. She told me to call parts. I called parts and they said the footboard is not a part. I called the number they gave me. He told me it was not under warranty. I never said it was. I wanted to BUY a new one. He transferred me to parts who then said I need to take it up with my movers and that they will not sell me just the footboard. What?!? I will NEVER and I mean NEVER purchase anything Ashley again. It is paper junk and there is ZERO customer service. Bye bye bye. I'll have to figure out what dumpster I can put the dresser and the rest of the bed in. Oh wait! I know. I could sell the parts that aren't parts to people who need parts.”
May 07, 2025
CONY MALONE
Sleep Heaven
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this bed and set!!!!!!! We had the Queen version and was ecstatic to learn it was still being made and available in a King size. I have had the entire set for 7 years and have NO issues. I didn't want to replace it entirely. It's sturdy and aesthetically pleasing. We only changed the bed for the size upgrade.”
Mar 24, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
WAQAS FARHAT
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really like it, good choice”
Oct 07, 2022
HAYDEN DAVID CAMPBELL
Good price and quality took long time to arrive
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good quality took a while to arrive. Good price”
Aug 03, 2022
DAVID JOHNSON
Exactly what I wanted,ordered and received! Thank you
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Truly enjoy our new bedding! On line buying experience was great, thanks!”
Nov 14, 2021
Stephanie V
“Thank you for your feedback on your Headboard and we are glad you like it! I would also like to thank you for being an Ashley Furniture Customer.”
ZAKIA LUKE
Nice
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Serves its purpose”
Aug 18, 2021
SHERMECA POPE
Love at first sight!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new bed! It's more than what I expected! It was easy to put together but it took me and my husband to do it! I love it!”
Apr 24, 2021
DAVID FINKELL
New king frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We upgraded from a queen to a king so all doing well.”
Jul 16, 2020
ANDRE TUCKER
Great bedroom furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great. Good quality furniture Highly recommend”
Jun 02, 2020
Vanessa Parisi
Good quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good quality”
Jun 04, 2019
ADILENE YANEZ
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the color”
May 19, 2019
Love the details! Just bought matching nightstand
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product love the details and Highly recommend this company to everyone ...”
Jan 18, 2018
LESLIE OLMSTED
Great headboard
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Well made, durable and looks great. Easy ti attach to the adjustable bed.”
May 21, 2025