Customer Reviews (33)
LISA WESTBROOK
Damage
⭐ ☆ ☆ ☆ ☆ (1/5)
“Have a damaged headboard.”
Feb 12, 2025
MICHAEL COMER
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
Apr 21, 2025
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
TRISHA BUNDY
Bookcase bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great in my daughter’s room. Sturdy and just what she was looking for.”
Oct 14, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MONTY MONTGOMERY
Happy with my headboard
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good quality and easy set up by the team. The sensor for the LED is a bit small so only particular angles are seen to change color etc”
Aug 26, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATRINA CROWE
Love this headboard!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Searched long & hard to find a bookcase headboard to replace my old waterbed w/bookcase headboard & finally found this one!
Solid, saves space by eliminating the need for nightstands.”
Jun 22, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
LINDA SCHUBBE
Beautiful headboard!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful headboard!! Love the LED lights in it. Makes a great nightlight, also a relaxing ambiance. Love the bookshelves as well.”
Mar 04, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393.Thank you, Review Team ”
ERIC KIMBRELL
Great looking!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great and was fairly easy to set up.”
Jan 30, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LISA GUERRERA
Disappointed
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The LED light don’t work”
Dec 28, 2022
Julie Allen
“Thank you for your feedback. Please check your spam, folder for an email update. Thank you, Review Team ”
TIFFANY KING
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the bed, the only thing I don't like is you can see the bed slats on the frame.”
Sep 20, 2022
HEATHER CLEMMENSEN
Like it but don't love it.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It started chipping away very soon after delivery. It's a pretty set though.”
Sep 03, 2022
Sachin Singh
“Thank you for your feedback. Please check your spam, folder for an email requesting more information. Social Customer care, Review Team ”
DAnna HABBOUB
Broken Light Remote
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The bookcase headboard looks nice but the light remote the comes with it is not working, and when we asked to replace it with another remote, the customer service respond that we have to schedule an appointment with the technician to check this little piece and from that, they decide what to do. They gave us an appointment after 45 days for this silly issue, which is simply could be solved by us bringing the remote to the store and replace it with a new one. My daughter got very upset, because the reason she picked this bed for is because of the head lights which she will not enjoy for a few months. This little issue went in a very complicated process which should not be that way.”
Jun 08, 2022
Sachin Singh
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at ReviewFeedback@ashleyfurniture.com”
HAI THAI
Bed frame
⭐ ☆ ☆ ☆ ☆ (1/5)
“The LED light remote control of headboard sometimes working, sometimes not.”
Apr 05, 2022
Julie Allen
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team ”
AMANDA HAWKINS
Daystan book case bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“There is a lot of space between each section of the book case. Love the different color lights in the book case and love that the light are controlled by remote. The bed was very easy to assemble.”
Oct 31, 2021
EMILY EDMONDS
5 stars!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love the quality of this bed frame! Great purchase, would recommend to anyone looking for a modern - rustic bed frame. Great storage on the headboard.”
Aug 21, 2021
MICHELLE BRAVARD
Love our new bedroom
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our entire ensemble. Only issue is two of the dresser handles came stripped out so we now have to fix that. And the external charger packs for night stands do not accomidate our newer used fast chargers. But guess we can use them elsewhere. Otherwise we love it all. Thank you.”
Jul 20, 2021
TIFFANIE VANPATTEN
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful bed, Came as it looks in the pictures. The lights are really cool and have different functions.”
May 05, 2021
BECKY BELLOTTIE
Beautiful and so worth it!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a beautiful bed. I am extremely pleased.”
Mar 10, 2021
MIRIAM HAMBY
Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. Was pretty easy to assemble and seams very sturdy l love how it looks I have t2 matching dresses I bout a few years back so was happy to get the matching be, however I would live to have the matching nightstands but they are out of stock at this time.”
Mar 08, 2021
MICHAEL CHORMANSKI
Good bed for the price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to assemble, the bookshelf light is a great touch but the remote is relatively cheap. Otherwise, it's a great bed with a decent amount of storage.”
Feb 23, 2021
IRENE SANCHEZ
Full book case headboard
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love it but I wish I could use my remote control for my lights. I bought the battery and it doesn’t work. I plan on taking to the and hopefully they will give me a new one so I can use my remote.”
Jan 25, 2021
Deanna E
“Hi, we’re sorry to hear that your order has arrived with a defect. We would be happy to try to help you. Please feel free to send an email to reviewfeedback@ashleyfurniture.com for further assistance and include the purchaser’s name, contact information, and either the store location that you purchased in or your confirmation number if purchased online as well as a description of the issue. Thank you,”
ASHBURY JOHNSON
Drystan bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wonderful bed frame with drawers.”
Dec 15, 2020
BRENDA ABRAMS
Love my bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new bed, the led lights are a very nice ambiance!”
Jul 29, 2020
RUBY BARRON
A little mood lighting
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s is a beautiful bed! And I put it together myself which was easy. Love the colors and the lights that come along with the bookshelf”
Jun 25, 2020
ANGELO CAPELLO
Bed room set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Furniture is very nice like it very much you guys delivering it did a great job and were very neat and took their time to do it right we will always shop at Ashley’s”
May 26, 2020
MARY LEMIN
Awesome Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this bed for our daughter. She loves the storage and the lighting that the bed has to offer. It is everything she expected it to be. Definitely worth the money.”
May 08, 2020
NATASHA ALLEN
Wow, its perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect in every way,.”
Nov 21, 2019
RONALD MULLHOLAND
Good luck
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Assembling is a challenge”
May 10, 2019
Deanna E
“Hi, we’re sorry to hear you have had a bad experience. We would be happy to try to help you. Please feel free to send an email to reviewfeedback@ashleyfurniture.com for further assistance and include a copy of this review, the purchaser’s name, contact information, and either the store location that you purchased in or your confirmation number if purchased online.”
JOE MARRS
Terrible
⭐ ☆ ☆ ☆ ☆ (1/5)
“Half of the nuts and bolts didn’t come, along with the entire headboard”
Jun 30, 2025
KHEM CHIMARIYA
Bed choice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
““I tested several bed frames, and this one is by far the best. It is well-designed, easy to adjust, and perfectly meets my needs. I’m very satisfied with this purchase.””
Sep 06, 2025
MICHAEL FOWLER
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Sep 10, 2025
DEHNAY WEBSTERPYLE
Ashley Claim 10756791 How long does it take you to fix your issue
⭐ ☆ ☆ ☆ ☆ (1/5)
“Help Me on Claim 10756791 ASAP What is wrong with you people, I am one individual customer that has purchased a lot from Ashley over the years, WHY ARE YOU NOT ON TOP OF THIS, I am sleeping on mattress on floor because of you, ASHLEY, fix this now”
Nov 19, 2025
ELIZABETH BROWN
Beautiful bed frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The original order came damaged so I had to wait 2 weeks to get a new one. Once the new one arrived the white glove delivery guys did an amazing job. The bed frame is beautiful. The only thing that was confusing was that I did not think it needed a boxspring because in photos the frame looks high but definitely needs a boxspring.”
Nov 22, 2025
ANDRES KOSSUTH
Bad service
⭐ ☆ ☆ ☆ ☆ (1/5)
“This purchase was a mess. The guys to be in charge to arm the bed, insulated one screw and left the work incomplete. Totally disappointed with this company.”
Dec 06, 2025