Customer Reviews (37)
SHEILA MERRIMAN
Nice Bed Frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very pleased with my purchase. Bed frame is very sturdy and worth the money I spent. My company will definitely enjoy a goodnight rest. I would recommend this Bed frame to my family members and friends.”
Jul 22, 2022
PETE GETCHIUS
Bedframe
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very sturdy and I like that it is black delivery guy had it put together in jig time”
Jan 06, 2025
Ace Bocanegra
“Thank you for your great review! We're so happy to hear that you're pleased with the sturdy bedframe and the quick assembly. It's also great to know that the delivery went smoothly. We truly appreciate your feedback and are glad to have you as a customer. Enjoy your new bedframe!”
LOIS ANN LYONS
Very happy with the frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The delivery man came, put it together in five minutes, plopped the boxspring on it, and on rolled the bed out five minutes done! Thanks”
Feb 02, 2023
KENNETH MCMAHEN
Works well overall but...
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Works well overall but, the center piece of frame for queen size is too long even for the longer dimension of a queen bed. I got it to work but at a slight angle, about 5 degrees. Based on the instructions (not in box, online only), it would have been at least 6-8 inches too long to install like it said. Maybe I got a King center rail? I did order & got a queen frame. It'll work as is but was a pain to install it.”
Feb 01, 2023
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
JERRE KLINGER
We are very pleased so far.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good solid base. Easy to move.”
Jan 25, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 800-240-3440. Social Customer care, Review Team”
ROXANNE LYLE
Comfortable.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far so good.”
Oct 17, 2022
NEMON WILLIAMSON
Poor service
⭐ ☆ ☆ ☆ ☆ (1/5)
“I can get a Sealy mattress anywhere. I want service, and that was not provided. The fact that I had to attach the frame to the headboard was a definite sore point. Hence, the one star rating.”
Jul 07, 2022
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag.”
Sachin Singh
“Hello Nemon, on Jul 08 2022 we reached out to you due to your experience. We would still like the ability to assist you. Please send an e-mail to ReviewFeedback@AshleyFurniture.com with your sales order number, full name, e-mail address, phone number associated with the order and a copy of the review.”
LISA TOOTHMAN
Beautiful headboard!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The headboard is beautiful but comes with no hardware which seems strange. The metal frame brackets were bent so it made attaching the headboard very difficult.”
Apr 13, 2022
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag.”
Sachin Singh
“Hello Lisa, on 4/13/2022 we reached out to you due to your experience. We would still like the ability to assist you. Please send an e-mail to ReviewFeedback@AshleyFurniture.com with your sales order number, full name, e-mail address, phone number associated with the order and a copy of the review.”
MARSHA PRICE
Mostly favorable. Wasn’t too expensive so I’m satisfied.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The frame is sturdy. However, when I took the frame out of the box, it was bent in two places. Had to use pliers to straighten it out. Hopefully it will still attach to the headboard.”
Mar 28, 2022
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number.”
JENNIFER OAKES
Easy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's an easy to put together bed frame. Easy peasy”
Apr 25, 2021
CURT BLEDSOE
Very disappointed
⭐ ☆ ☆ ☆ ☆ (1/5)
“I thought it was going to be taller. Was very disappointed. Was the same size I already had.”
Apr 19, 2021
JAMES MITCHELL
100%
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“So great love the product great company”
Apr 07, 2021
AMBER SCHULTZ
Nice bed frame but you need to buy extras
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Item description does not state that the only metal bed frame sold by Ashley does not accommodate the footboard. You will need to purchase extenders separately. Our local Ashley store wasn’t helpful when we called, instead I figured it out from other reviews. But, the bed frame is nice and was delivered quickly.”
Mar 22, 2021
MICHAEL TURNER
Bed Frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great Product!”
Mar 08, 2021
DAVID JENIK
Squeaky
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The way it joins together makes it extremely squeaky and annoying sometimes. It's a poor design.”
Nov 01, 2020
DEBORAH JOHNSON
Its really good to have in your bedroom
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It worked out just fine.Just what I was looking for.I would recommend.”
Oct 12, 2020
PHILIP NILES
very well made ands looks great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“looks and fit for our spare room was what we were looking for”
May 19, 2020
JEFFERY RODGERS
Delighted in Minerva
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We also bought two Queen size mattresses from Ashley Homestore. They are the most comfortable mattresses we've had so far. We love the new frames, too. Our old ones were broken.we would definately buy from Ashley Homestore again. We would highly recommend these mattresses and frames too others, also!”
May 04, 2020
TARA WASHINGTON
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The bed frame arrived very quickly. Very easy to assemble.”
Aug 01, 2019
MARK LARSON
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's a nice queen bed frame. It is as expected.”
Jun 17, 2019
Happy Shopper
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thanks so much for my frames. They are sturdy and makes a big difference to the bed.”
Feb 12, 2019
Good strong frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very good frame, quick to build. Our delivery guy built it in minutes.”
Jan 09, 2019
Franed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The bed frame wa easy to put together. It seems very firm.”
Dec 26, 2018
Solid and sturdy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent and soes move around at all very sturdy and secure”
Sep 23, 2018
Easy to assemble without tools
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So easy to assemble - we put it together in less than 5 minutes.”
Aug 08, 2018
Bed Frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to assemble, sturdy and good price. Great for a guest bedroom or staging a home to sell.”
Apr 23, 2018
Queen Frame
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought a queen size bed frame and needed it ASAP. I was able to purchase it from my local store quickly and with absolutely no issues. Assembling it at home was so easy and was in use within 10 minutes max. Thank you to Melvin at the store for your efficiency and for allowing my buys to be quick and easy.”
Jan 19, 2018
bedding
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Well I haven't even taken them out of the box. Still waiting on delivery of y mattress set”
Dec 07, 2017
Frames and rails
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The middle rail is added support and I get a good night's sleep.”
May 28, 2017
ez to build
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Product was as listed and works great we build it in minutes”
Apr 27, 2017
Easy to Assemble
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Bought a few weeks ago works great should have come with screws and bolts for headboard.”
Nov 01, 2016
Bed frame was easy to assemble and sturdy.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bed frame has held up queen box and mattress with no problems since purchased.”
Oct 04, 2016
Less than impressed
⭐ ☆ ☆ ☆ ☆ (1/5)
“I purchased last month and just got moved into my place to set it up and I'm not that impressed unfortunately”
Jun 26, 2016
JUAN PADILLA
Bad Delivery
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Box arrived damaged - opened..
I'll confirm contents later”
Jun 25, 2025
HEBA MANSOUR
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Jun 26, 2025
BOB AUTREY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great delivery. On time, and queen-sized bed frame was perfect.”
Aug 22, 2025
LINDSEY RIGGS
Don’t recommend
⭐ ☆ ☆ ☆ ☆ (1/5)
“Uh these were recommended with the Whitney bed I purchased and these rails don’t work with that bed. Now I have a useless set of bed rails that have been opened. These DO NOT have a footboard attachment, AND when I used these with the Whitney bed, the headboard didn’t touch the floor. Don’t waste your money.”
Sep 30, 2025