Customer Reviews (4)
JAMI HOWELL
DONT BUY HERE!! HORRIBLE QUALITY AND INSANELY BAD CUSTOMER SERVICE
⭐ ☆ ☆ ☆ ☆ (1/5)
“If I could give it no stars I would. FIRST / MOST IMPORTANT, if you want to return an item, forget it! If you purchase online, You cannot return to an Ashley store because they ARE NOT the same company! It was beyond infuriating and total insanity to try to return this bed. It was HORRIBLE quality & damaged. After unboxing most of the bed and seeing it was awful, we called customer service. I’m sorry to say, but the outsourcing of support to another country so was impossible to get real help. Spoke to 3 different reps and spent 3.5 hours. They kept repeating we could ship it back, but we either box up the bed in its original boxes (good freaking luck after you unpack it all, AND we had broken down most of the boxes as we went) or take it to a “GNO” to get a receipt and then we’d submit the donation receipt to Ashley online to get a refund. Let me state the obvious: you can’t donate pieces of wood. We weren’t going to build the damn thing and so they wouldn’t take it. NEVER BUY HERE”
May 04, 2025
ALICEA STARR
Good for the price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Looks really nice, perfect for the price. Be careful taking it out of the box. Our footboard scraped against a nail and tore off a little chunk of the decorative wood cover.”
Jul 27, 2020
DONNA COUGHLIN
Full bed review
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Well made...easy put together”
Aug 22, 2019
DESIREE WERTS
Love it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We bought for our guest room. The color is nice and inviting.”
Jun 23, 2019