Customer Reviews (23)
MARK HINCK
Ashley furniture was great, FedEx not so much!!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The item is exactly what was ordered and needed. Reason for four stars is that FedEx lost the shipment and the delivery was delayed a week.”
Apr 14, 2025
LORI HOLLAND
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The bed nd mattress is just what I wanted”
Nov 03, 2024
Angelbert Casido
“Thank you for your feedback! We're so glad to hear that the bed and mattress are just what you wanted.”
LAURIE SANTIN
Looks nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sturdy, looks great. Easy setup.”
Jul 15, 2024
Diza Dagunan
“We appreciate your feedback, Laurie! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
ALLIE THOMAS
Not very satisfied
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not really what I expected. It seems to be very flimsy, I am hoping it will last.”
Apr 14, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order! We appreciate the feedback. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
LORI OLIVERHARRIS
Nice quality for the money
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“decent quality. I wish the edges were rounded to avoid hitting the foot board edge by accident and causing bruise...something to think about from a design stand point when you are drowsy or sleepy sometimes you mis-step”
Apr 09, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GINGER ENDERS
Cheap
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cheap. Particle board to hold up a bed. Said it would take 5 minutes to assemble. It would probably take 10 minutes now after doing it once but it took a lot longer the first time. Holes didn't align. One screw would not fit in the washer so my husband had to spend 1 hour running to an Ace Hardware to get a new one. We were stuck with the piece of furniture and did not have the ability to return it and get something of better quality. I would not buy this again.”
Apr 01, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order. We apologize for the experience you had with your product, and for any inconvenience it may have caused you. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
ARNETIA HARRIS
Ashley Culverbach bed
⭐ ☆ ☆ ☆ ☆ (1/5)
“The metal slats that came with this bed were not all the same length. After we got the bed completely assembled and tried screwing in the last slat is when we realized the issue. The bed had to be taken down and set outside for fedex to pick back up. Also the bed is low-profile, this is more for a child than an adult.”
Mar 11, 2024
Joseph Gibbs
“Good morning Arnetia, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
SEAN DAVENPORT
Super cheap, won’t last long
⭐ ☆ ☆ ☆ ☆ (1/5)
“Super cheap, won’t last long.”
Sep 22, 2023
DESIREE JOHNSON
Bed Review
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love the bed but when you try and attach the headboard to the bed the holes do not line up and they were missing on one side. We had to make are own holes which was an inconvenience. Make sure you have a drill other than that the bed was pretty simple to put together.”
Apr 30, 2023
Vikas Yadav
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. ”
NICHOLAS CHAPMAN
Great product. True quality and durability. A beautiful piece of furniture. Thank you Ashley Furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really impressed with the quality and ease of assembly! Will last for many years to come.”
Apr 23, 2023
Manish Giri
“Hello Nicholas Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
WILLAIM HUGHES
Good frame for a good deal
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great frame and at a good price! Fairly easy to put together with the right tools.”
Apr 05, 2023
SHARI MCLAUGHLIN
It’s beautiful in my bedroom
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s beautiful”
Mar 24, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
CONNIE SAVAGE
Beautiful Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed is beautiful. It seems sturdy and of good quality. I love it”
Jan 12, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CANDY RILEY
Amazing product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing product. Love it!”
Jun 04, 2022
DINA SHERIDAN
Beautiful bedroom
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love the entire Culverbach set,,,easy to put together, well made, attractive”
May 17, 2022
MICHAEL KLAASSENS
Absolutely the cheapest furniture you can buy.
⭐ ☆ ☆ ☆ ☆ (1/5)
“Stay away from ordering this, you will be disappointed. Quality is absolutely horrible. It easily scratches with only a fingernail. First shipment arrived damaged and was easy to have them replace it. You will however have to wait for a replacement that will also arrive with some dings in it. They were going to be hidden by the mattress so I did not return it for a second time. Instructions are absolutely horrible to understand and there were none for attaching the flimsy legs to the headboard. This will be the last time I ever order furniture online. Go to the showrooms and check out the quality before buying anything.”
Mar 10, 2022
MATTHEW SANTANGELO
Great product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“No complaints, assembly from Ashley’s was fast and easy. Would recommend.”
Jan 14, 2022
CATHERINE SUMMO
Good quality great price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the look of this bed . Easy to put together. True color driftwood. Gray/Brn wood tones . Rustic/coastal”
Nov 03, 2021
EVELYN CARSWELL
Sits up nice and high .
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love this bed! I’m 5’2 (12” mattress w/ a 9” box spring) and it sits up just high enough for me have the height I wanted without needing to jump onto the bed. Feels very solid! I do wish it had more supporting bars/beams at the base of the bed though b/c I get paranoid about it falling through lol”
Oct 12, 2021
WAYNE SMITHB
Another excellent purchase from Ashley.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“As with all the furniture we have purchased from Ashley, the style is classy, the construction is excellent, the delivery and setup was prompt and courteous. We are big fans. This headboard and bed frame was the perfect finishing touch for the guest room.”
Aug 02, 2021
TOGA HAMILTON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 29, 2025
TRACEY HOLLOMAN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 05, 2025
TERLYNN OLDS
Uneven Headboard
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The holes on the head board aren’t lined up so it’s uneven! I have to hide this very visible awkwardness with lots of pillows”
Aug 06, 2025