Customer Reviews (4)
Tricia Burkart
Regret this purchase!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very disappointed! Have only had for about 2 months and the finish is already wearing off the headboard. Also makes so much noise with the slightest movements.”
Jan 29, 2024
NATALIE KAVANAUGH
very cheaply made
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very cheaply made”
Sep 09, 2022
ANTHONY HERNANDEZ
VERY UNHAPPY AND POOR QUALITY
⭐ ☆ ☆ ☆ ☆ (1/5)
“I purchased the queen bed, dresser, and night stands. Overall the quality was very poor. As soon as I assembled the dresser the leg broke. I was able to get a refund for the dresser and I tried to return the other items since I was overall unhappy with it all. The customer service rep was not very helpful there was a huge language barrier. So then I was stuck with furniture I did not want anymore. Once the nightstands were assembled the drawers would not stay closed was very cheap in quality. So since I unable to return the other items I was stuck with "crap" I did not like and want anymore. So needless to say I was stuck with a very expensive bill for items I ultimately just got rid of. 10/10 do not recommend buying this product or from this store in general.”
May 02, 2025
Ian Frederick Flores
“We're truly sorry to hear about your experience and appreciate you bringing this to our attention. It’s clear that we fell short of your expectations, and I understand how frustrating this must be. Your feedback is important to us, and we are committed to addressing the issues you’ve raised. Please reach out to us directly and send us an email at solutions@ashleyfurniture.com with the subject line state, “Attention IF” with a copy of your receipt so we can work towards a resolution.”
Leslie Knight
⭐ ☆ ☆ ☆ ☆ (1/5)
“Don’t waste your money. Just got it a week ago and it’s already falling apart! So disappointed with Ashley Furniture in all my recent purchases.”
Sep 15, 2025