Customer Reviews (29)
Supports constantly breaking
⭐ ☆ ☆ ☆ ☆ (1/5)
“I have had this bed for 2 years now and regret ever buying it. The supports are poorly made and are constantly breaking, leaving my mattress to sag in the middle.”
Jun 05, 2017
J H
Smells toxic
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The new furniture smell is really strong and stinks up the whole house. It makes me worry what toxins are being released into the air. It’s beautiful but the smell is terrible”
Jan 17, 2023
Julie Allen
“Thank you for your review. We see that a customer service representative has already been assisting you, with a tech scheduled for 1/19/2023. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
new prod
beautiful product
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Beautiful Product”
Sep 18, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
Julie Kaiser
Absolutely Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this bed 3 years ago and it is absolutely beautiful. It is sturdy and well made. I love the finish and I still love it as much as I did when I first saw it.”
Jul 31, 2020
Tyronne Diputado
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Amanda Loveman
Beautiful sleigh bed completes the room.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing!!!! Just delivered and it’s better than I could have imagined. The drawers are huge and worth the bed being more expensive. I love it. We bought a king and have a memory foam mattress and it feels sturdy.”
Jan 03, 2020
Cynthia Funkhouser
We love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My husband and I bought the king size bedroom suit 2 years ago and we have never regretted this purchase. We both love this furniture today as much as we did 2 years ago. We love it!”
May 14, 2019
Breathtaking!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed just arrived and I'm speechless. It's absolutely beautiful. With the mattress it sits high! About 2.5 feet. Very sturdy with extra supports under the bed itself. The drawers are amazing. You won't regret this bed”
Jan 29, 2019
beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s a beautiful piece of furniture for a great price!”
Jan 09, 2019
Very prerth
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really like the look and how comfortable this set is!”
Jan 09, 2019
Beautiful furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought this for our guest room and everyone loves it. .”
Apr 28, 2018
Understated elegance
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I bought the Porter queen bed, dresser, and night stand in 2015. I have had no issues with any of the pieces, quite happy with my purchase.”
Apr 17, 2018
Love my sleigh bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We recently purchased the sleigh bed with storage underneath. Love the bed!
Set up was easy, no problems with slats as some reviews have mentioned but we are using box spring as well as mattress. Maybe that makes a difference.”
Mar 26, 2018
The sleigh bed is beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is the first bed we have ever bought! All of our other beds were family heirlooms and we decided it was time to get something for our own. The bed is just beautiful. I love the sleigh bed design and the deep, rich color. It was easy to put together and appears to be very sturdy. We are hoping for many years of comfortable sleeping on this bed!”
Mar 19, 2018
Easy fix to bed support
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We bought this bed a month ago and I created a simple fix to the cheap mattress supports . Took me a few hours and all is good .”
Feb 16, 2018
no problem, beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am surprised that so many have problems with the slats. It may be the mattress. My husband weighs over 300 lbs so we purchased a high quality mattress with good support. We have never had a broken slat (owned this set for 4 years). Love the storage drawers for linen, blankets, etc”
Jan 08, 2018
6 years and going strong!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wow, all of these bad reviews had me scratching my head. We LOVE our bed. Here’s what I think is the difference in my experience. The slats are wimpy but the salesman insisted that we buy a “bunky board(?)” with it. Basically it’s a flat, thin, box spring. Or rather, it takes the place of the box spring due to the drawers inside. This flat board for lack of better words lays out completely covering the slats. It distributes the weight evenly. I’m 285lbs and my wife is $&# (less than me ;). We’ve never had any slats crack or break. The frame has held up perfectly. The wood finish looks beautiful, like new. No issues at all. We get a lot of compliments on our bedroom set. I don’t usually write reviews but I had to say something positive after reading all these terrible reviews that mostly seem to revolve around the slats. Long and short, if you buy this bed, buy the “bunky board” to go with it and you shouldn’t have any problems.”
Jan 08, 2018
We just purchased knowing the support issues
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I just purchased this bed today , I did take the reviews I have read into consideration . This bed by far was one of the nicest in the price point . I did review the slats and they are pretty cheap . Every other on had a cheap wood stilt that pretty much is a waste . I noticed most negative reviews were based on the cheap support , but my question to them did they look at this at the time of purchase ? I guess I didn’t when I originally looked at it the first visit but thank to the reviews I did . What I m going to do after American furniture sets it up I m going to make a support system under the bed to avoid any further issues . Some 2x4’s reqtiangles on the edges and center with legs 16 inch’s apart front to the edge of the drawers should take care of it . I know and understand when your paying for a bed you shouldn’t have to do this but in my eyes for what I paid for this compared to others 30 in parts isn’t a lot and my time to avoid any other issues .”
Jan 06, 2018
Beautiful!!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very sturdy, high quality and looks elegant! Very happy with this bed”
Dec 15, 2017
Excellent Quality!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I purchased this bed the week before Christmas. I was limited in my choices because I wanted a bed that was available immediately, and that I could see in the showroom. This was about my fourth choice, and I have to admit, I wasn't thrilled with the design of the headboard, but the actual construction was excellent. So the bed was delivered (amazing service, BTW) and now that I have it, I absolutely love it. Strong, solid, the drawers are smooth and quiet and well-made. I'm very, very happy with this bed: style, construction, value, everything.”
Dec 27, 2016
Beautiful Furniture
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I bought this 4 months ago and love it! It's made with some really good woods. The only problem is that it is very easy to scratch. That's why I only rate this with 4 stars”
Nov 25, 2016
Great Purcahse!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My husband and I purchased the king size bed with two night stands and dresser a couple of months ago and we love it! It's very sturdy and looks great. I love that the inside of the drawers are lined with a velvet material. The night stands even have what we call a "hidden drawer" within the larger drawer. The drawers open and close very smoothly; no hassle to try to close them and you don't have to worry about the drawers falling off the tracks unlike many other sets we looked at in other stores. The bed itself also has some drawers at the foot of the bed which is great for addition storage. The height of the bed is perfect because I don't find myself having to jump into bed but its also tall enough that you can put additions storage under the bed (if one wanted or needed to.) Overall, this was a great purchase!”
Nov 02, 2016
Love this suite!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought our queen bed, two night stands, two chest of drawers and entertainment armoire, a little over four years ago! Still no problems and it looks just as good today as it did when first delivered!! Very satisfied with our purchase!”
Sep 14, 2016
Well made bed, but too tall
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I bought this bed while it was on sale. It is very well made. My only complaint is how tall it is. I have one of the shorter box springs and the bed is still too high. You don't really need a box spring at all with this bed.”
Jun 27, 2016
So beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought the entire Porter bedroom suite with the storage bed frame. It is gorgeous. The dresser drawers are huge. There are hidden drawers in the long dresser and both nightstands. They are just want I always wanted in a bedroom suite!”
Apr 13, 2016
I love this bed!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I purchased this entire set in 2011 and I get a lot of compliments. it's very sturdy, well built. I love the features that the drawers offer, not to mention the fantastic style and color. This is a product that will last a lifetime and is definitely a wonderful investment piece! I highly recommend!”
Apr 04, 2016
Comfortable with convenient storage
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We were looking for a platform bed for our favorite king sized mattress amd found it. The headboard is comfortable to lean against and the storage is very convenient. It looks sharp too.”
Mar 26, 2016
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've had this bed for a year now and love it! I bought the king size which is almost too big for my room but well worth it. The drawers are so big and very convenient. I haven't run into any issues with the slats or mattress support. The color is absolutely amazing! My only issue so far has been the finish, my son got some kind of liquid on the panel (probably milk) and you can't use any kind of product to clean it or the finish turns white. I'm definitely happen I purchased the protection plan so I don't have to worry about things like that ruining the wood.”
Mar 16, 2016
Beautiful, with huge storage drawers, wow nice!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I purchased the Porter bedroom set (queen bed, dresser, chest, nightstand) recently and its so wow and wonderful when its all set up. The color on here says "rustic brown", but its actually more of a deep cherry/mahogany wood color.
The storage drawers on bed are deep and plentiful. This set was just what I was looking for, something to stand the test of time, and will still look great in years and years to come. The style is also one that won't get old anytime soon also.
I recommend getting the "bonky-board" (spelling?) for the mattress to sit on though, not just the slats themselves. Just FYI. Great bed, so wonderful.”
Mar 02, 2016
DANA REEL
King Porter Sleigh Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought the Porter Sleigh Bed in April 2016. I absolutely love it! It’s still beautiful to this day and it’s almost 10 years old. I love the style of the bed, dresser and mirror, and the two night stands. I read on other reviews about the slats. Ours are made well and are attached on a heavy cloth webbing and roll out to fit. It’s very easy and also lets your mattress breath. I’m confident that it will be in good condition for years to come!”
Sep 15, 2025