Customer Reviews (64)
Kayla Ragland
Wobbly and Loud
⭐ ☆ ☆ ☆ ☆ (1/5)
“I purchased this bed about two years ago and I have noticed that it is steadily getting louder like the headboard and footboard are cracking any time I move in it. It has also become extremely wobbly and every time I roll over in bed I worry that it is going to break.”
Apr 09, 2024
Joseph Gibbs
“Hello Kayla, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
Danielle Raub
Huge gap been be and frame
⭐ ☆ ☆ ☆ ☆ (1/5)
“Panels are fake .. I got a queen size bed and a queen size frame. The frame is much larger than the actual bed. It doesn’t make any sense.”
Feb 04, 2025
Cassi Siferd
Very Underwhelmed
⭐ ☆ ☆ ☆ ☆ (1/5)
“Beautiful bed but made cheaply. Bought this bed frame less than a year ago and the footboard leg is already breaking and splitting in half. The bed makes noise all night long from the supports bending that the footboard and headboards are attached too. If you’re looking for great quality, try a different frame because this is not it.”
Dec 07, 2023
Prabhjot Prabhjot
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We apologize for the inconvenience caused to you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
Stephanie Williams
Great bed!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I had this bed for over 5 years now and my husband and I love it! Together we are 300lbs and have no issues with it. I’m not sure what the reviews are saying about it not holding up. It has been through 4 different moves with us and has held up flawlessly. Sure the headboard bangs a little but not too bad honestly and it’s easy enough to put together. For the price, it’s a great bed!”
May 20, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
Bikramjeet singh
Cheap quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“Buy this set last month not happy with that very uncomfortable cheap quality👎🏿”
Mar 22, 2023
Prabhjot Prabhjot
“Hello, Thank you for the response. Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please let us know if you need any assistance at 866-436-3393/Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team ”
MARESSA MILLS
3 Years Max
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This is not a bed you'll have forever. Okay at first but over time the metal supports under the bed began to bend which resulted in my box spring getting broken and the mattress caving in. It's pretty but not great after long-term use.”
Mar 18, 2023
Manish Giri
“Hello Maressa Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We request you please refer to your email inbox or spam for an email from Ashley. Thank you, Review team”
Edward Fisher
Poor construction stay away!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Poor construction! Can’t even lay on my bed without feeling like I’m on the ocean. Just moves back and forth and the headboard sounds like it’s gonna go through the wall. Looks nice but that’s about it.”
Dec 23, 2022
Jasvindra Kaur
“Thank you for your review. Please refer to an email in your spam/junk folder for an update. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team ”
NICOLE ERDMAN
Disappointed
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I think it will look okay once it is fully put together but it is kind of hard to do that right now because we are missing about 8 different pieces of hardware to even assemble the bed. I am very angry that I paid this much money and they couldn't even send all the correct pieces. Definitely disappointed as well that the "multicolored wood look" is just a sticker. Same with the dresser and nightstand. The tops that look like multicolored wood is just a sticker.”
Feb 15, 2022
Trevor Garmon
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag. ”
ARLENA FOOR
Avoid!
⭐ ☆ ☆ ☆ ☆ (1/5)
“POOR QUALITY. It is incredibly flimsy and ANY movement at all and it just wobbles. Headboard and footboard sound like they’re cracking with basic tossing and turning at night. Forget leaning anything against the headboard. This is the poorest made bed I’ve ever had. Just awful. I’ll be surprised if it last more than a few months. I’ve had it for a couple months. It feels like this bed was tested as a small bed, and they didn’t adjust materials for larger sizes much less tested the larger prototype.”
Jun 24, 2020
melissa garcia
LOVE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“it’s been almost exactly a year since my boyfriend and i bought this bed. we love it so much! the bed is beautiful and couldn’t be more proud of our first big/long term purchase together! Looks exactly like the picture!”
May 12, 2020
Maura Alexander
In love with this bedroom set!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely in love with this bedroom set!! It’s beautiful and very well made!!!!”
Aug 12, 2019
Uriel Munar
Great Bed!!!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome job Ashley!”
Mar 21, 2019
Many compliments!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We have had this bed in queen for over a year. I love it so much that I plan to re order the same bed in a king since we recently bought a larger mattress. This set has received many compliments!”
Jan 24, 2019
Love the style - the slats
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Only had this set a few days but it is exactly what I wanted”
Jan 01, 2019
sturdy headboard, bed frame. and mattress.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My husband weighs 287 . We bought the set 4 months ago and very pleased with the hardware, matress, and quality. Was delivered. Set up as scheduled.”
Apr 25, 2018
Love this bedroom suit!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Went in to buy a bed, ordered the whole bedroom suit, went back and ordered another night stand and set of lamps. My sales person was Krys Killen both times”
Mar 27, 2018
Pretty
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a very pretty bed. No the wood slats on the heardboad and footboard are not real. Honestly who is going to notice or care. It’s pretty and it’s cheap. It has a farmhouse look to it and that’s what we wanted.”
Mar 23, 2018
Not what I expected
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I bought this whole set in king size and must say it’s not worth the amount we spent. Yes it looks beautiful but for the price, i was upset that it’s that wall paper look on the headboard/footboard. Also the bed makes the most horrible sound when we sit on it or move around.”
Feb 18, 2018
Nice bed! Great customer service
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The rails weren’t sent with the bed when it was delivered. I called customer service and they immediately sent us new rails! My daughter loves her new bed!”
Jan 08, 2018
So easy to assemble!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was looking at this bed for awhile but wasn’t sure because I would have to assemble myself. I finally purchased it and the weekend we got it my husband had the flu.i decided to try try and it it together myself. From the very first step I was so surprised how easy it was. I did the entire Ben by myself it was that easy! I absolutely love the look. It is exactly like the photo. Love it!”
Jan 07, 2018
Poorly constructed
⭐ ☆ ☆ ☆ ☆ (1/5)
“I've had this bed for a year and regret buying it every day. Looks nothing like the picture. The rails were bent and the brackets as well. Looks cheap.”
Jan 07, 2018
Great picture and description
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed was delivered in pieces, very easy to put together, very fast delivery and exactly what I was expecting if not better.”
Jan 05, 2018
Love the color!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love the color and it seems to go with our old bedroom suit furniture perfectly. We were looking for something more sturdy and it most definitely is, but seems to be a lot creakier when climbing in and out of bed then our old frame from the 70s. Overall we love it though!”
Dec 28, 2017
Beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this along with the dresser 8 months ago and we love it! We actually had to return both and get new ones because someone didn't make them correctly. There were big gaps in the drawers of the dresser, glue sticking out of the bed headboard, along with a rickety sound every time we sat on the bed or moved around on it. Yes, there is a sticker pattern on it, so it's not real wood. Also, the pattern doesn't finish going underneath in certain areas. But you can't tell cause it's very pretty. We have the Ashley Sleep Perfect 10 on this and it's the best bed ever!”
Nov 15, 2017
Love this headboard and footboard
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this set!! Assembly was f8ne just took some time. I’m very glad I purchased it.”
Oct 31, 2017
Rustic charm
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just got put together love it! Very sturdy! Very pretty”
Oct 14, 2017
Great buy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this bed! It's exactly what we were expecting, arrived quickly, and was a decent price.”
Aug 26, 2017
Beach Queen
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I purchased my Willowton bed during a sale almost a year ago. A few months later I assembled it (all by myself!!!) and I have loved it every since! This bed has a beautiful, classic beach house vibe, making this my favorite piece of furniture and transforming my room into a relaxing escape.”
Jul 31, 2017
Super Strudy and Beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have this bed from here and I absolutely LOVE it. It is so sturdy. In the middle of the bed there is at least 6 bars across it for support. I love climbing into bed at night and I love the character this bed adds to my vintage country look!”
Jul 18, 2017
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We've had it for about a month now and I absolutely love it! It is super cute and easy to assemble.”
Jun 23, 2017
Great bed, my wife loves it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Putting it together was super easy, seems like quality wood.”
Jun 02, 2017
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I'm very please with the furniture. I bought the sleigh bed, the dresser, and the nightstand. I love it.”
May 17, 2017
Bed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Happy with how strong it feels. Came our unlevel but I just put something under one leg”
Apr 24, 2017
Love the new smell!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This set is perfect for my use. Makes a nice statement and granddaughter is crazy about her new room.”
Apr 03, 2017
Pretty
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like the look of this bed but it's a little unstable feeling, I wish it were more sturdy.”
Mar 27, 2017
Overall good quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The assembly went smoothly and it seems sturdy. I like the look of it.”
Mar 26, 2017
Poor quality
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Will never shop here again. Poorly made of cheap materials.”
Mar 25, 2017
Wow. Just wow.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've had this bed for a month and I adore it. It's beautiful. So much better then it looked online. I had it shipped to my home and it is heavy to get up the stairs but super simple to set up! It's ultra sturdy and very well built. It's a steal at this price! Thank you Ashley's! I'll be back for the dresser!”
Mar 16, 2017
Beautiful
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I have a nautical themed bedroom and this bed fits perfectly! I love the look of it. However it was quite a pain to put together.”
Mar 13, 2017
easy set up!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“got the bed a few days ago and so far we love it ! it was an easy set up just a few pieces”
Mar 04, 2017
like the look
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Love the look of this bed. This bed is the perfect height. some beds seem to be to High and need a step but this one is just right.”
Feb 27, 2017
Just right
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed goes great with my cottage theme. It is heavy and the color is true. White wash, not beige. Very nice”
Feb 25, 2017
Panels Aren't Real
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Things are never quite what they seem these days where furniture is involved. I really like the look of this bed, but because my Ashley didn't have a floor model to see, I was really surprised the panels are just a flat sticker. I knew the distressing was fake, of course, but I at least figured the slats would be 3D and stand out from the headboard/footboard. Alas they are not, but it's still a nice bed”
Feb 20, 2017
Beautiful and sturdy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this bed for Christmas and I'm thrilled with it! It was easy to assemble, very sturdy, and looks amazing for the cost. I got a low profile (4 inch) box spring foundation that puts my extra thick Temperpedic mattress at the same high as the footboard. I just ordered the matching nightstands. Can't wait until they get here!”
Jan 24, 2017
Bed
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The engineered material is flimsy on the legs of the headboard and footboard. Had to use gorilla glue to secure a tabbed piece back to the leg. This piece just snapped when I grabbed it.”
Jan 01, 2017
Wanted to love it
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Looks great in the photo but reality is a bit different. Cheaply made.”
Dec 28, 2016
We Love the bed
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I bought this bed about 3 weeks ago and it was a good purchase. I upgraded from a full size bed to this queen size. I am getting married in 5 months so I went ahead and bought one that she liked as well. I will say that I like that it sets up high. Although how high I am off the ground also has to do with the mattress that I bought to put on it. It's a really thick pillow top mattress and with the extra cushion and box spring it puts you off the ground very nicely. With my mattress it puts me up about and inch and a half higher than what is pictured on the stock image of this bed. I do hope that it lasts a long time. I say that because I don't want to have to buy another bed for at the very very least 5 years. The headboard and footboard are quite heavy, which is a plus with me (durability), so you'll need 2 people to put it together. You probably want to have a longer allen wrench than what comes with it so you can have a little more leverage to tighten the pieces a little more. A basic adjustable wrench and cordless drill with a Phillips head would be good to have as well just to make everything is as secure as possible. I thought the metal pieces that go directly under the bed look a little flimsy but that's my only issue with it. Other than that I am happy with my purchase.”
Dec 28, 2016
Super cute bed & great price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I got this bed & it is really cute. I was worried it would look cheap for that price but the quality is good! I only gave it 4 stars only because Ashley sent me the headboard, footboard,but not the rails. They sent me another customers bar stools. When I called customer service they acted as if I had done something wrong because the other person was missing their bar stools. I asked if they had my rails & they said no that they had never shipped them?? Not sure why?. I got them a few days later. I definitely will not order anything that has to be shipped & put together. I will pay extra for the company to deliver, unfortunately that wasn't an option for this queen bed...just the king size.”
Dec 16, 2016
Just ok.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The only thing I don't like about this purchase, which you don't know until you have it, is the inside of the footboard is just white. Stark white and stands out terribly. The pictures on the web don't show this detail. If it had, probably wouldn't have ordered.”
Dec 03, 2016
Shabby chic furniture!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I purchased this a week ago. I actually called to have it cancelled after making the purchase thinking I wont be able to appreciate the white washed appearance in person but I was wrong bec it is so cozy and modern retaining this antique, distressed look which makes it very unique. Sturdy enough for me.”
Dec 02, 2016
Beachy look
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Got this for my daughter, she wanted a Beachy look and that's what she got. Very sturdy and heavy, buying the dresser and night stand next.”
Nov 22, 2016
exactly what I wanted great quality great service
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looked for a long time I knew what I wanted and this is perfect great quality love it”
Nov 18, 2016
Amazing bed frame, like in the picture!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We absolutely love this bed frame, its a stable and beautiful!
We had a little problem with a shipment, but ashleyfurniture amazing customer service solved it all, they really care about their customers. I will definitely buy again from these professionals!”
Nov 13, 2016
REALLY BAD
⭐ ☆ ☆ ☆ ☆ (1/5)
“really simple and unsturdy construction. had to suppliment materials to keep together. still not sturdy. really cheap materials. really bad buy!”
Nov 07, 2016
looks great
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It is easy to put together. It looks great and want to order the night stands.”
Oct 26, 2016
Great buy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The bed looks amazing and is very sturdy! I am very satisfied and would recommend anyone considering buying it to take the leap.”
Oct 26, 2016
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I got this bed yesterday and I love it! It took me a little white to put it together, but it's perfect! I got so many compliments.”
Oct 16, 2016
Looks beautiful.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the quality and the style is true to the pictures.”
Oct 16, 2016
Beach Chic!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I got the bedroom set a month ago and i love it. It gives the room a fun beach resort feel and the dresser drawers are deep and hold a lot clothes. Love the bed, if you like the shabby chic look this is a great set!”
Oct 10, 2016
Nice looking bed for the price.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Relatively easy to put together. Can't comment on sturdiness yet, but looks to be fairly sturdy. Really like the looks of it.”
Sep 26, 2016
Beautiful Bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This bed exceeded my expectations. It is simply gorgeous. I am so happy with it. I will now be buying the matching pieces.”
Sep 06, 2016
Betty Gibbs
A Quality Bedroom Set!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great bedroom furniture! We have the entire set and it looks great and it has held up wonderfully over the last five years. If you think these photos look familiar, you may have seen this wonderful bedroom suit (and us, Betty & Ron) ) on a popular reality TV show on TLC! :-)”
May 02, 2025
Sri kanth
product is good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“product is good product is good”
May 21, 2025
Many compliments!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We have had this bed in queen for over a year. I love it so much that I plan to re order the same bed in a king since we recently bought a larger mattress. This set has received many compliments!”
Jan 24, 2019