Customer Reviews (2)
Allison Short
Will not last
⭐ ☆ ☆ ☆ ☆ (1/5)
“Within a month of owning this king-size bed, the support foot in the middle started flipping. If we move too much, the foot will kick out from under us leaving no support and a huge dip in our bed. The wood that the railings screw into is too soft. It is very poorly made.”
Jul 04, 2023
Vikas Yadav
“Hello Allison, I am sorry you had this experience with your order from Ashley Furniture and we would like to assist you. Unfortunately, we couldn’t locate your order with the information you have attached to your review. Please send us an email to Reviewfeedback@AshleyFurniture.com and in the subject line please state “Attention Vikas” and in the body of the email please include your order information as well as the City and State the store you ordered from, if applicable. Also please include any relevant photos of the item and at least one photo of the serial number tag. Thank you and we hope to hear from you soon.”
GARY KLUG
Assembly instructions are TERRIBLE
⭐ ☆ ☆ ☆ ☆ (1/5)
“The parts are not marked, the instructions are just pictures that you have to decipher, and at then end some things don't fit correctly - a terrible experience”
May 10, 2019
Deanna E
“Hi, we’re sorry to hear you have had a bad experience. We would be happy to try to help you. Please feel free to send an email to reviewfeedback@ashleyfurniture.com for further assistance and include a copy of this review, the purchaser’s name, contact information, and either the store location that you purchased in or your confirmation number if purchased online.”