Cambri 2-Piece Sectional with Chaise
SKU: APK-92801-R2

Product Image

Customer Reviews (77)

Brad Hasenauer

Disappointed and Dishearten

⭐ ☆ ☆ ☆ ☆ (1/5)

“I’ve had this couch for two years, and the quality has been underwhelming from the start. The cushions lost their support almost immediately, forcing me to buy inserts just to prevent sinking. The frame has started creaking, and the fabric pills and fades over time. The worst issue is with the chaise section—there’s a noticeable gap where the corner and chaise cushions meet, making it uncomfortable to sit on. To make matters worse, I purchased a five-year warranty that specifically covers pet stains, yet the company refused to honor it after our puppy had a seizure. This experience has been incredibly frustrating. I’ve taken great care of this couch, but it simply hasn’t held up. Very disappointed, and I would never recommend this company until they stand by their warranty and their products.”
Mar 28, 2025

Rebecca Augeri

Looks great, won't last more than 3 years

⭐ ⭐ ☆ ☆ ☆ (2/5)

“We've had this couch for 2 years now. While it looks nice the quality has not lasted. The fabric has been filling for at keast a year now, the cushions have sunk in. Especially where the larger chase is, your butt just sinks in. The back pillows that are attached are too bulky & you need a pillow behind your lower back or your so pushed forward. It's not supportive or comfortable if you have back problems. We were laying sideways with pillows to prop us up because the back pillows were weird. We then decided to order the autumn in thinking when we lay that way, we can put our feet up and something else. The ottoman is SO big you can't walk around it without pushing it to one side to sit on the couch. .It's a great "short term" couch, because it looks nice & it's versatile because you can move cushions,chase & ottoman around. I'm already searching for a new couch.”
Sep 21, 2024

Christian Deposoy

“Thank you for your feedback, Rebecca. If you need any further assistance, please send us an email at solutions@ashleyfurniture.com with your order information, going to our website to begin live chatting with another representative or by calling us at 1-866-436-3393. We'd be happy to help.”

CONNIE HART

Love! What are the piillow sizes?

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Love the couch but I really want to change the pillows out. What is the dimension of the pillows?”
Sep 20, 2024

Christian Deposoy

“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”

ELIZABETH FEDAK

Love it!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Love the couch. Bought 24x24 pillow covers to style the pillows it comes with to my liking. Roomy & comfy!”
Sep 05, 2024

Mikee Singco

“Thank you for your feedback, Elizabeth! I’m delighted to hear that you love the couch and find it both roomy and comfy. It’s wonderful to know that the pillow covers are helping you style the pillows just the way you like. Your satisfaction is our top priority, and we’re thrilled that you’re pleased with your purchase.”

Kelly Twohig

Best Couch Ever!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I got this couch three years ago and I’m still completely obsessed with it. I often sleep on it instead of in my bed - it’s that comfortable. Because of its size, it’s perfect for having conversations with friends. I also love the look of it. Nearly everyone that visits me compliments me on it. Admittedly three years, the cushions are getting a little worn and less firm - but it remains as comfortable as ever. The fabric is quite durable and has withstood spills and stains. Can’t recommend it enough, especially for the price.”
Jun 23, 2024

Mikee Singco

“It's so wonderful to hear how much you've enjoyed your couch over the past three years! We're thrilled that it has been such a comfortable and stylish addition to your home, perfect for both relaxation and socializing. It's fantastic to hear that despite the wear on the cushions, it remains as comfortable as ever and has proven durable against spills and stains. Thank you for your glowing recommendation, Kelly.”

KATIE HIRUNPUGDI

Couch review

⭐ ⭐ ⭐ ☆ ☆ (3/5)

“Pros: The couch is comfortable and I like the shape. Cons: The legs are very cheap plastic, it really cheapens the look of the couch. The pillows are very unsightly, 80’s style fabric.”
Apr 27, 2024

Christian Deposoy

“Hello, Katie. I'm sorry to hear, however, that you're not satisfied with certain aspects of the couch. We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the subject line state “Attention CD” and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”

Ash Das

Easy to clean, yes the cushions sink

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“We have had this couch for two years. I was nervous to have such a light colored couch. The cushions have sunk in, but we added foam pads from Joann's and it plumped the couch right back up. This couch is sat on pretty much every day because we live in an apartment and its the main piece of furniture. Couch sits 6-7 people, could probably squeeze more. So it is heavily used! The biggest part of this review is the fact that even though our dog tragically threw up on one of the cushions (dark brown and nearly 25% of the cushion). To make it worse, it was definitely overnight and had dried on the couch. SURPRISINGLY, I was able to soak in hot (like wear gloves or burn your skin hot) water, added some laundry detergent, scrubbed, and threw in threw in the washer machine with some fabric softener, detergent and stain remover from oxyclean and no staining. I will not add the throw up photos for those that get grossed out, but believe me when i say it was BAD.”
Apr 25, 2024

Kaelan Ramos

“We appreciate your feedback, Ash! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”

Megan Marino

Great for small spaces, but wears quickly

⭐ ⭐ ⭐ ☆ ☆ (3/5)

“I’ve had this couch for almost 4 years now. (There were only 2 reviews when I bought it) It took a couple of years to start wearing, but once it start it wore out VERY quickly! It’s been a good couch for smaller apartment living spaces, but if you want something longer than a few years you might want to look elsewhere.”
Apr 07, 2024

Jamarai Moore

“Thank you for taking the time to leave us a review. Please accept our sincere apologies for the issues you've encountered with your product. Since you are outside of your one-year manufacture warranty, you can either contact your local store or our Consumer Affairs team, as they can assist with ordering any parts if you discover you need them, at a charge; if available. If you have any additional questions, please send an email to Reviewsfeedback@ashleyfurniture.com and in the subject line please state “Attention - Jamarai”. Consumer Affairs: 1-800-757-0064”

Katie Garrard

Honest review after two years of owning

⭐ ⭐ ☆ ☆ ☆ (2/5)

“I’ve had this couch for two years now. The cushions give out immediately. I’ve had to buy inserts to put under the cushions so you don’t sink. The structure of the couch has started to creak. The fabric pills and becomes dull over time. On the side where the longer chase is, your butt will sink through the crack where the corner cushion and the chase cushion meet. Let me be clear, I have treated this couch very well and its quality is not good. The only thing I love about it is it’s has the two chases to lounge on. If you do get the couch, just go ahead and buy the ottoman so if you sit in the middle cushions you can be comfortable with your feet on something since the cushions aren’t very deep.”
Feb 20, 2024

Jason Davis

“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”

Tasha Mac

Beautiful couch BUT…..

⭐ ⭐ ⭐ ⭐ ☆ (4/5)

“The couch is absolutely beautiful and fits my living space perfectly. I do have a toddler and I’m pretty strict with. She is not allow to eat or drink outside of her designated eating areas, but there has been times where she has managed to sneak and make a stain or two . The clean up was so easy. Still looks pretty darn white. I purchased my couch about a year 1/2 ago.. it’s still looks pretty good. I am noticing some areas are loosing its shape and appears to be “sinking “ mostly on the two chases . It’s not too bad. i have some decorative throws on the couch so most guest do not notice . Although I love this couch I don’t feel like it will last more than another year or so.. I’m already mentally preparing myself for purchasing a new couch in the next year or so. If you are single or don’t have very many on and off the couch this maybe a good purchase for you. I just don’t feel This material holds well for family’s or constant lounging.”
Jan 30, 2024

Katie Hand

“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”

Comfortable, cute, easy to clean

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“This couch is so freakin comfortable. We have had it for about 2 years and seriously everyone that comes over to our house comments on the comfort. It can also easily seat 5-6 people. Also we have a toddler and even though it is crème it is SO EASY TO CLEAN. All I do is take a white towel with some dish soap and everything comes right out!”
Jan 23, 2024

Jamarai Moore

“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”

Breanna Brawley

Poor Quality for the price. Not Impressed

⭐ ☆ ☆ ☆ ☆ (1/5)

“I have waited 4 months to write this review. For the price, the quality it should have just isn't there. This is not my first purchase with Ashley, but it will be my last. Just with everything else the prices have gone up and quality has declined. The cushions are the cheapest I have EVER had. They cannot be rotated, the fabric is ONLY on the top and the front, the rest of the cushion is a scratchy black material. None of them line up properly, some are too big and others seem too small. I also did not receive all of the pillows that were to be included and when I called about it I was told they were not included because I chose to customize and change the color of material which I was told opposite at time of purchase. If you are looking to purchase something to last a decent amount of time, this is not it. We are already looking to replace it 🙄”
Jan 16, 2024

Jamarai Moore

“Thank you for taking the time to leave a review about your order! We appreciate the feedback. We apologize for any inconvenience you may have encountered with your product. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”

Cambri is Exceptional!!!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I love my new sectional, oversized swivel & storage ottoman/game table! I wanted a living room set with a lot of seating that would fit my space, comfortable, beautiful, and a great price... I got it all! Thank you Ashley Homestore Downingtown, PA!!!”
Dec 21, 2023

Joseph Gibbs

“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”

Rebecca Baldwin

Pretty but wears quickly

⭐ ⭐ ⭐ ☆ ☆ (3/5)

“Couch is beautiful and the perfect size! However, the material does loosen up pretty quickly. We purchased the couch September, its end of December now and you can notice the spots that we typically sit are loosening.”
Dec 20, 2023

Jamarai Moore

“Thank you for taking the time to leave a review about your order! We appreciate the feedback. We apologize for any inconvenience you may have encountered with your product. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”

Ruth Cotto

Short term beauty

⭐ ⭐ ⭐ ☆ ☆ (3/5)

“After having this sectional for 2 years I am now looking to replace it. It is a beautiful and comfortable sectional however it wears pretty quickly. The cushions have flatten in the most common areas my family sits. The chase are flatten where your bottom sits and the section where your legs rest are still firm. It is a beautiful sectional but it doesn’t last long.”
Dec 10, 2023

Akash Akash

“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AA” and in the body of the email include your order information. We'd be happy to help.”

Stephanie Correa

Beautiful, comfortable, deep seated, stylish sectional

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Super comfortable couch, deep seated and stylish. Even though the color is beige it’s not prone to staining, I’ve had a few spills that I was able to clean well off this couch. The only downside is it took a few months for me to get my couch delivered. Also if you live in NYC and need to have it disassembled you will have to pay the fee twice as there are two pieces to the couch. I’ve had this couch for over a year now and I have no complaints.”
Aug 06, 2023

Anjali Parmar

“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”

Nam Nguyễn Hoàng Phương

Comfortable

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“This stuff help me relax after a long tiring day”
Jul 18, 2023

Katie Hand

“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”

Rebecca Navarro

Great

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I bought this set over a year ago and it is still holding up well. I'm surprised to see many reviews stating it is sinking fast because my experience has been the complete opposite. We also sit on the sofa ALL THE TIME. Maybe we just got lucky, but overall I am impressed with this sectional. It's comfortable and I would definitely recommend purchasing it.”
Jul 15, 2023

Ju Allen

“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”

TRISHA GOMEZ

Uneven

⭐ ⭐ ⭐ ☆ ☆ (3/5)

“After a year of using this expensive couch, it is now uneven. Disappointing.”
Jul 08, 2023

Ju Allen

“Hello Trisha, I am sorry after 1 year your having issues with the Cambri 2-Piece Sectional with Chaise. We do have your order information attached to this review which allows us to send you an email, to advise to submit a claim with the accidental furniture protection with GBS <a href="http://myprotectall.com" target="_blank">myprotectall.com</a> or 877-800-2080, that is listed on the order. Thank you, Review Team ”

Danielle Paulsson

Mostly Comfy

⭐ ⭐ ⭐ ⭐ ☆ (4/5)

“We went to an Ashley store and tried out the couch and loved it! It is a little stiff and the chaise part (on the left) is not comfortable. The bottom part lifts up a lot when you sit back against the back cushion. Overall though, it's a great value for the price!”
Jun 20, 2023

Ju Allen

“Hello Danielle, Thank you for taking the time to leave us a review about your order. If you need further assistance please email us at Reviewfeedback@Ashleyfurniture.com with "Attention Julie" in the subject line, along with your order information and some further context of the issue. If ourchased in the store, please include the city and state of the store. We will be more than happy to assist. Thank you! Review Team ”

Andrea Forsyth

Great Couch

⭐ ⭐ ⭐ ⭐ ☆ (4/5)

“Not sure why people are saying this couch sinks so badly and so quickly. Maybe all those people do is sit on the couch and never move hence the quick deterioration. After sitting on it for a year and a half, it is still firm. However, I guess I only sit on it for a couple of hours each night. Some fabric seems to loosen up with stretching, but if you wash the cushion cover and rotate the cushions you will get even wear and my sofa still looks brand new. I have been able to easily get out a small blood stain and red wine stains. To each his own. The only con is that the couch is very huge, which I knew when I bought it. If you plan on moving, this can making moving a little difficult as it won't fit in just any space.”
Jun 13, 2023

Manish Giri

“Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”

abigail martinez

love

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Bought this set over a year ago and it still looks very well out together!”
May 14, 2023

Prabhjot Prabhjot

“ Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”

LESA FOXWORTH

Gets old quick

⭐ ⭐ ⭐ ☆ ☆ (3/5)

“Look beautiful when you first get it. Takes a bit to break it in, but when you do it sinks quick! I've had this for just under 2 years and it looks old already. I take very good care of it, but it still ages quickly. Cushions flatten quickly. Fabric pills. I'm pretty bummed about it. Wish I would have bought something elsewhere.”
Apr 03, 2023

Prabhjot Prabhjot

“Thank you for the response. Please accept our sincerest apologies! Please let us know if you need any assistance at 866-436-3393/Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team ”

Kim Faulkner

Beautiful appearance but it gets damp!

⭐ ⭐ ⭐ ☆ ☆ (3/5)

“We bought this sectional in October and when it arrived I was so happy. However, my husband and I started noticing a moldy smell, couldn't figure it out. I go to lift the cushions and the fabric is damp as if someone poured water on it. We couldn't understand why this was and thought it was a fluke thing. We took a blow dryer and dried it, put cushions back. A few days go by and I'm smelling this smell again and lift the cushions once more. Same problem! It's always DAMP!! Is anyone else having this problem? Is it the fabric? I don't know wth to do bc on my receipt it states we cannot return it.”
Mar 19, 2023

Ju Allen

“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please send pictures of the damages/defects to Reviewfeedback@ashleyfurntiure.com, with a brief description. In the subject line, please provide the following: Order number, and your Full name listed on the account. Please include in the email the folllowing: your email address, if different then review, phone number, and the delivery address listed on the account. If you had made the purchase in the store, please include the city and state for the store. Looking forward to hearing back from you. Thank you, Review Team ”

Nicole Horton

Amazing

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I’ve had this couch for almost two years, LOVE IT. My cats did scratch it up pretty bad, but I’ve recently trained them not too. Since then I’ve been considering rebuying it when it’s time to move. It’s that great. One of my cats sleep on the very top cushions and it hasn’t started to sag from it like other couches does. Stains come out pretty easily with carpet cleaner. I’ve spilled cranberry juice on it and you could never tell. My only complaint is it’s now $1000 more than it was when I first got it. So it makes me re think rebuying it despite how much I love it.”
Mar 01, 2023

Ju Allen

“Thank you for your feedback. However, the first time the price may have been a sale that isn't taking place now. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”

ALYSON PITTMAN

Does not last & hard to clean

⭐ ⭐ ☆ ☆ ☆ (2/5)

“I loved this couch at first but we’ve now had it for a year and I hate it. It’s sinking, the fabric pills, it stains so easily and is NOT easy to clean, the fabric now looks loose. It just looks like we’ve had this for YEARS and it’s been one year. I’d never recommend to anyone or buy another Ashley couch.”
Feb 02, 2023

Julie Allen

“Thank you for your feedback. Please refer to submitting a claim with GBS at <a href="http://myprotectall.com" target="_blank">myprotectall.com</a> or 877-800-2080, for the sinking. As you did select the added furniture protection on the sectional. Before submitting claim, please read over the online coverage, to report defects that just happened. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”

Eleann Quinones

Doesn’t last

⭐ ⭐ ☆ ☆ ☆ (2/5)

“Yes it’s beautiful however it doesn’t last. I’ve had it for 3 weeks with regular use such as watching Tv at night and I have to say it looks worn out! Looks like it’s sinking everywhere with dents”
Feb 01, 2023

Julie Allen

“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please send pictures of the damages/defects to Reviewfeedback@ashleyfurntiure.com, with a brief description. In the subject line, please provide the following: Order number, and your Full name listed on the account, email address, phone number, if different than the review, and the delivery address. If you had made the purchase in the store, please include the city and state for the store. Looking forward to hearing back from you. Thank you, Review Team ”

Crystal Villaviza

It’s beautiful and comfortable but not perfect

⭐ ⭐ ⭐ ☆ ☆ (3/5)

“Not sure if we just got a bad or defective couch but anybody can tell what’s wrong in here. Called the store we bought this from and they’re sending a technician to take a look.”
Dec 28, 2022

Julie Allen

“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please send pictures of the damages/defects to Reviewfeedback@ashleyfurntiure.com, with a brief description. In the subject line, please provide the following: Order number, and your Full name listed on the account, email address, if different than the review, and the delivery address. If you had made the purchase in the store, please include the city and state for the store. Looking forward to hearing back from you. Thank you, review team ”

Robert Mella

Love this couch

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Everyday I cannot wait to be home and be on this couch”
Nov 17, 2022

Karina Montes De Oca

Beautiful but not for long

⭐ ⭐ ☆ ☆ ☆ (2/5)

“This is a beautiful aesthetically pleasing sectional however, it has not held up well. It took some breaking in for it to be comfortable but I’ve had the sectional for a little over a year and the cushions have began to dip and flatten. I’ve made quite a nice butt indent on my favorite seat of the couch but if it’s been too long I can feel the wooden of frame on the edge. I do love the sectional but give it a low rating because I know I’ll have to replace it way sooner than I’d originally hoped.”
Nov 08, 2022

Julie Allen

“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Thank you, Corporate Customer Care, Review Team ”

Julie Allen

“Please refer to the furniture protection to submit a claim for new cushions. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”

Allyson Ferreiras

Love this sectional!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Amazing sectional, super comfy and soft! My cat's nails do not get stuck (which was my main concern). Gorgeous color and brings a lot of light into the room!”
Sep 02, 2022

Sachin Singh

“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team”

LAURYN SMITH

Love it!

⭐ ⭐ ⭐ ⭐ ☆ (4/5)

“Ordered in May for a move I had in June and it came on time, delivery guys were amazing and asked questions about where i wanted it throughout the delivery/install of the two pieces. I will say, that the sofa does creak after using it for a bit, so beware if you have larger people using it. It is a beautiful piece, i wanted a grey sofa but took a chance on this one and i don't regret the color or texture at all. Next: getting the ottoman!”
Aug 12, 2022

Julie Allen

“Hello, Please refer to the spam folder for an email from Ashley. Thank you, Social Customer care, Review Team ”

JESSICA NEWBY

Buy this couch!!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“If you are thinking about this at all DO IT!! It’s the cutest couch! Great size and fictional without looking to much or overwhelming! Very comfortable to relax on and firm enough that you and get up and down easily!!”
Jun 21, 2022

Traciann Lewis

“Thank you for your feedback on your sectional and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”

Nicole Watkins

Gorgeous

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Love that the ottoman is movable, we now have a total cuddle space to watch movies!”
Jun 04, 2022

Sachin Singh

“Thank you for your review and if you have any questions please reach out to us at ReviewFeedback@ashleyfurniture.com”

Karra Washington

Gets dirty easily

⭐ ⭐ ⭐ ☆ ☆ (3/5)

“I have purchased this couch and love it. However how do I clean it? I am not sure what type of material this is but the couch covers do have zippers. Is the couch covers machine washable?”
May 21, 2022

Traciann Lewis

“Hello Thank you for your feedback. Happy to hear that you love the sectional. Here is how you can clean and care for the item. Spot clean with upholstery shampoo, foam from a mild detergent or a mild dry cleaning solvent. Do not saturate with liquid. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned. If you have further questions you can reach out to us at reviewfeedback@ashleyfurniture.com with a copy of your review and sales order number and we will be more than happy to assist. ”

Kene Modilim

Love this couch

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Simply beautiful, size texture, get it now”
Apr 07, 2022

JESSICA GRAY

love it

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I waited months for this couch to come, when it came, it definitely did not disappoint! It’s not too firm when you first get it, it’s just the right amount of soft. I love it”
Mar 26, 2022

Sachin Singh

“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”

Jenna Humphreys

Love!!!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I was luckily able to receive this couch in 6 weeks and I absolutely love it! Super comfy, matches everything and delivery was so easy. If I had space for another couch, I’d buy this again!”
Mar 18, 2022

Shouna Vue

Very satisfied with the couch!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Its beautiful and not too firm. It's perfect. I've had couple dogs sitting on the couch and it's still in geat shape. It's been about 2 weeks since I've had it and it looks great in my apt. (My apt is over 900 square feet) I saw the couch at the store before buying it :)”
Dec 25, 2021

DANIA FLORES

Definitely get it!!!!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Waited 5 months for this couch and it was 100% worth the wait!!!! Absolutely gorgeous and soooooo comfy! Got it just in time for Halloween and the following holidays to come. We are completely obsessed!”
Oct 17, 2021

Sachin Singh

“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”

Margherita Torregiani

Beautiful and Versatile

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“We absolutely love our new sofa. It is comfortable, versatile and beautiful. The chase part can be moved to different area since it is held by an ottoman (look close) so at times we move it next to the other end of the couch and create a big chase. So much fun!! We are so pleased and were so impressed with the costumer service of Ashley. AMAZING. We visited the Norwalk store in CT. And Andrew helped us and he was incredible, professional, friendly. Dimitri was also was amazing. The couch came quicker than we thought and that was great too!! The delivery crew was amazing too!! Just friendly, happy and professional!! All and all an incredible experience. We were thrilled!! Thank you Ashley!!!”
Sep 16, 2021

ALEXIS MACKLIN

LOVE

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I blindly bought this without seeing it in store based on the reviews. Was considering the ottoman as well but with the two chaise lounge spaces you really don't need it. It is very comfortable and soft. The perfect amount of cushion and firmness. I don't like couches you just fall into. The pillows that come with are big. Two black and two with the gold/black/snow mix. It is just about 125" maybe a little smaller in length. Fit perfect in my apt!”
Aug 17, 2021

jenneh kamara

Best sectional EVER!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I love everything about this piece of furniture. My only problem is that customers cannot decide where the chase should be placed. That was a mistake made at the store, but I decided to keep it as is because it fits my decor and the sectional is gorgeous!”
Aug 16, 2021

Katelin Parker

LOVE!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I ordered this and have two large dogs inside this couch has held up so far! Anytime I/the dogs get anything on it, it just whips off! It fits perfectly in my living room and makes it look like it came out of a magazine! I am very pleased!”
Aug 12, 2021

ALYSSA WETZEL

Decent couch

⭐ ⭐ ⭐ ⭐ ☆ (4/5)

“The couch is nice and a soft beige. The feel is nice but could be hot for some people. I have had this couch about two months and the cushions seem to be showering wear fairly quickly wish is disappointing. I do like that all the cushions can be flipped or rotated every direction. .”
Jun 04, 2021

Jennifer Lofton

Wow, just wow!!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Exceeded my expectations! It took a little bit for it to come in due to the pandemic, but none of that mattered once it arrived. Thoroughly impressed with both the careful delivery team as well as this beautiful, well-crafted, piece of furniture. Sturdy and firm, but yet soft.”
Feb 25, 2021

Katherine Brousseau

Beautiful and comfortable sectional

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“This sectional exceeded my expectations! It's not only gorgeous, but durable and comfortable.”
Feb 20, 2021

FARAH HOLCOMBE

Exceptional!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Waited PATIENTLY for this sectional for over 3 months and I am so glad I did! It's beautiful and comfy!”
Dec 17, 2020

Danae O'Halloran

Worth the Wait

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Comfortable sectional and good quality for the price.”
Dec 08, 2020

Jennifer Wojdyla

Beautiful sectional!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Our sectional took about 8 weeks to be delivered, but it was definitely worth the wait! It’s extremely comfortable and the material is very soft. It’s the perfect size for our den. Very happy with this purchase!”
Nov 30, 2020

HAULEY POWERT

Beautiful couch!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“We had to wait two months for our couch to come in but it finally came today and we love it! Such a beautiful couch.”
Sep 17, 2020

Autumn T

AMAZING

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Had to go into the store and order this sectional, matching chair, and ottoman there because It has been out of stock for months. It was well worth the wait. It is definitely on the firm side, but I find that to be more comfortable than something you sink into. Looks beautiful too! :)”
Sep 15, 2020

Maribel Miranda

Just got my couch this week

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Absolutely stunning. Everything I wanted AND more! Wow. Such a good looking couch. Had to post so you know how good it looks. Both chaise side are attached. Good size. It came with 4 pillows (2 black and 2 printed), but I am only using the black ones. The material is sturdy, couch is comfy. Perfect for working from home and movie nights. Big enough to sit 4-6 comfortably.”
Jun 24, 2020

Jess H

Love it!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I got my couch today and I love it! Super cozy!”
Jun 24, 2020

JESSICA HAAS

Love it!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Just got my couch today! I’m very please it nice and cozy!”
Jun 24, 2020

Yalonda Parker

IN LOVE!!!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Finally received this sectional today after waiting 8 weeks, but it was totally worth the wait!! I am in love with it! I was worried about it fitting in the space I had designated for it, but it’s a PERFECT FIT! It makes my living room look like a new house. When I paint my walls gray, it is really going to set this off!! So beautiful, cozy & comfy!!!”
Jun 22, 2020

EIHRIDIAN CASTRO

LOVE

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“This is my second sectional from Ashley’s and by far my favorite! Looks great & although my other one was more comfy and soft, this one seems to be more durable! Highly recommend to someone who constantly changes their house decor or living room color scheme! (I change my living room set up all the time) I will be moving to a smaller apt. but love that the couch is a reasonable size for any space.”
Jun 11, 2020

EBONY CUNNINGHAM

love tbis couxh.

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Just got my couch about a week ago and I love it. Super comfy. Almost always want to fall asleep on it. Also really easy to put together.”
Jun 04, 2020

Amanda Gonzalez

WOW!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“My fiancé and I just received this sofa today and put it together and we are very happy with it. I was skeptical because of the size, color, and material. I bought the chaise too and the size it perfect and the material feels amazing. I have two boys and they are very good about keeping things clean. I never thought I would purchase a sofa white/cream but I am glad I did. Another thing I was skeptical about is there was no reviews for this couch and while all the stores are closed due to the virus I wasn't sure about buying a sofa without trying it but I went ahead and purchased it because I needed one for our new place. Overall it is a very nice sectional and the feel of the material is really soft and comfortable. It looks exactly like the one in the photo.”
May 14, 2020

Denyse Raskin

AWFUL!

⭐ ☆ ☆ ☆ ☆ (1/5)

“If I could give this sofa a minus rating I would. After 9 months of owning the middle cushions sank and had to be replaced. The other cushions are doing the same thing. Ashley won't stand behind this product with a refund or exchange. Carmen in the store was nice but had to follow company policy. Don't purchase sofsa from Ashley!”
Apr 05, 2025

Azarudhin Mohammed Sait

awesome

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Thank you”
Apr 15, 2025

Amber Hargraves

Do not recommend, always dingy

⭐ ⭐ ☆ ☆ ☆ (2/5)

“I’ve had this sectional for about four years, and unfortunately, I wouldn’t recommend it. I regret purchasing it mainly because of the fabric color — it simply doesn’t stay clean. Over time, it has turned into a dull, dingy cream, even with regular spot cleaning. In fact, spot cleaning made it worse, as the cleaned areas stood out from the rest. While the couch is very comfortable, it now looks worn and unattractive in my home. Even everyday dust in the air seems to discolor it.”
May 27, 2025

Christian Deposoy

“We’re sorry to hear about your experience and appreciate you bringing it to our attention. Please email us at solutions@ashleyfurniture.com with the subject line “Attention Cd” and include a copy of your receipt so we can help resolve this. Thank you for your patience.”

Kylie Lormeus

Would not purchase

⭐ ☆ ☆ ☆ ☆ (1/5)

“Couch is horrible I spent way to much money for the cushions to come undone and getting no help getting it fixed if I could give zero stars I would.”
May 28, 2025

Mary Barnes

Favorite couch I’ve ever owned

⭐ ⭐ ⭐ ⭐ ☆ (4/5)

“This couch is probably my favorite piece of furniture. It’s so comfy. So soft and easy to snuggle into. I purchased it about 2.5 years ago and even with 2 big, crazy dogs, it still looks and feels new. I only took on star off bc the right chaise has a piece the hold up the cushion that isn’t attached so it shifts around easily. Not a big deal at all but I’d rather the whole thing be attached.”
Jun 09, 2025

Jessica Summers

Awful Hold Up

⭐ ☆ ☆ ☆ ☆ (1/5)

“HORRIBLE hold up over time. We've had two years and have to replace. HUGE dents in cushions, wear, stains horribly. Don't waste your money!”
Jun 10, 2025

Sri kanth

good

⭐ ⭐ ⭐ ⭐ ☆ (4/5)

“Good”
Jul 22, 2025

Tanu Wadhwa

Great Product

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Product is great gunchimvhonkvivibibibib”
Aug 08, 2025

test test

Nice Product

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Quality is Good”
Aug 13, 2025

Sri kan

Nice Product

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Quality is good”
Aug 13, 2025

test test

Nice Product

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Quality is Good”
Aug 13, 2025

test test

Nice Product

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Quality is Good”
Aug 13, 2025

test test

Good product

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Good Product”
Aug 13, 2025

johnny terry

nice product

⭐ ⭐ ⭐ ☆ ☆ (3/5)

“Quality is good”
Aug 13, 2025

ROD RENNA

Say NO

⭐ ⭐ ☆ ☆ ☆ (2/5)

“Owned for a few months. Selling it for $500 . Atrocious that they are even selling this couch.”
Sep 11, 2025

Tanu Wadhwa

great product

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Very useful and great product”
Aug 21, 2025

Marcy White

Don’t waste your money with Ashley Furniture

⭐ ☆ ☆ ☆ ☆ (1/5)

“Radcliffe oversized accent ottoman”
Oct 16, 2025

Kaylee Aho

Wouldn’t recommend

⭐ ☆ ☆ ☆ ☆ (1/5)

“After six months of having this couch the cushions look like they are 5 years old. Sunken in and the fabric is no longer tight. I would not recommend this couch to anyone”
Oct 22, 2025