Ballinasloe 3-Piece Sectional with Chaise
SKU: APK-80703-R3

Christine Hannula

Love it but ....

⭐ ⭐ ⭐ ☆ ☆ (3/5)

“So we have had this Sectional for a number over 5 years now. We replaced the seat cushions, purchase Heavy Duty Couch Cushion Support Board to help stop sagging. The back cushions are not removable, not easily cleanable and the fabric rips apart at the seams after a few years. Trying to figure out how to repair that. If I could get a different fabric material, I would.”
Feb 02, 2025

MYCHEL LARSEN

Great size sectional, extremely poor quality

⭐ ⭐ ☆ ☆ ☆ (2/5)

“We love this couch soo much! But here we are 2.5 years later, and the back cushions have disconnected from the couch, the seams are splitting everywhere and stuffing is falling out! :( We're so sad, cause we hoped so much it wouldn't happen to us.”
Jun 24, 2024

Tara Carter

Disappointed

⭐ ☆ ☆ ☆ ☆ (1/5)

“Very disappointed in the quality of the fabric of this couch. Our couch is less than 3 years old and the back seams are busted and the stuffing is falling out, the fabric is also pilling and the cushions are losing support. I am very disappointed as this couch is a very beautiful couch at first and was very comfortable but for the price it just is not holding up how I would like it to.”
May 21, 2024

Geortia Carfley

Worst couch ever

⭐ ☆ ☆ ☆ ☆ (1/5)

“If I could give this couch zero stars I would. Truly the worst couch ever. Uncomfortable and the fabric doesn’t last. The couch has holes in the seams because of the poor quality and the cushions lose their shape so easily.”
Jan 28, 2024

Trish Baysden

Worst Purchase Ever

⭐ ☆ ☆ ☆ ☆ (1/5)

“Don’t walk, run away from this and all Ashley sofas. I hate EVERYTHING about a sofa I was so excited to get. I wanted a big sofa the whole family would fit on come the holidays. The other 365 days a year it’s mostly two people who weigh less than 200lbs each. It’s been a year and half since I got it. The fabric is thinning, worn, piling, and looks awful. My husband had to rebuild the frame, and again we aren’t overweight, we don’t throw ourselves on it. All around this was the worst purchase.”
Oct 05, 2023

Akhil kashyap

Really awful quality product

⭐ ☆ ☆ ☆ ☆ (1/5)

“Just bought in march 2023 and it’s September. The quality is that bad if you look now it looks like 20 year couch. Really pathetic quality will never recommend anyone to buy anything from Ashley just a pricey store that doesn’t hold up there quality for products. Really really disappointed 😡😡”
Sep 29, 2023

Christian Bass

Strong base; otherwise poor quality fabric and poor customer service on replacements.

⭐ ⭐ ☆ ☆ ☆ (2/5)

“My grandfather bought this sectional 4 years ago. It looked beautiful at first, and was the perfect size for the entire family. However, the extra decorative pillows were very rough. The back support pillows are sewn-in and are not easy to clean. The removable seat cushions started peeling within the first year, and the cushions NEVER stayed in place. The reason I gave it 2 stars was that the base is sturdy and heavy, but otherwise am sad that my grandfather used his savings to buy this, but it looked a wreck within the first year. We are stuck with it, since their warranty didn't cover the fabric peeling issue; the cost of the sofa was so high, we couldn't just replace it with a new one. We have to put removable covers over the cushions when we have guests due to the embarrassing look. I wish Ashleigh had taken responsibility over the fabric covers on cushions.”
Mar 14, 2025

Danielle Buckley

Best Couch Ever

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“We purchased this couch four years ago from Nebraska Furniture Mart and it is still as good as the day we bought it. Two adults, five kids, three dogs - it gets used every single day in our main living room. I love that I can remove the seat covers to wash them. I only wish I could do that on the back of the couch.”
Nov 15, 2024

Geri Weir

Love ❤️

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“My beautiful sectional was delivered today. I had a family function do need to finish my living room decor before posting pics but it’s so beautiful”
Aug 25, 2024

Steve Johnson

Bubbles and wrinkles in cushions

⭐ ☆ ☆ ☆ ☆ (1/5)

“Bought the Ashley Ballinasloe sectional less than a month ago! The cushions are already braking down, have bubbles and wrinkles in the fabric making them look years old! Pretty poor quality!”
Jun 03, 2024

Christy Dietz

Disappointed

⭐ ⭐ ☆ ☆ ☆ (2/5)

“This is the most uncomfortable sofa I’ve ever owned— it isn’t comfortable at all. I was so excited to get this in our new bonus room- I have small disability and it sits so low - so hard to get up. We have had service call the frame was broken when we received it and I swear the other side is messed up too. I have so much furniture from Ashley but so disappointed with this purchase. I have ordered taller legs and hoping this will help but just more money I have to spend.”
Apr 05, 2024

Tiffany Tefft

Very comfortable but quality is awful

⭐ ⭐ ☆ ☆ ☆ (2/5)

“I have had this sectional for a year and a half and it looks terrible. The couch is comfortable and was absolutely gorgeous at first, but the fabric pills horribly, the cushions do not stay in place, the cushions are also only covered in fabric on one side, so they cannot be turned over. One back cushion has torn apart from the back of the couch, and one end piece creaks every time you get up. The fabric has also stretched out on the cushions that get the most use, so it looks saggy and weird. I'm currently in the market again, which is greatly disappointing.”
Aug 28, 2023

Emma Respeto-Hardy

Not good fabric.

⭐ ⭐ ☆ ☆ ☆ (2/5)

“It's a comfy well-framed couch but the favric material is a shiny chenille-like fabric that makes the seams pull apart easily. We are 4 years in and it's had 2 zippers broken, and 4 seams pull apart that i tried sewing back up but since the material is chenille they just slip right apart again. The cushions do fall off alot but we used velcro strips to help.”
Aug 23, 2023

Morgan Delaney

Comfortable family couch

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“This sectional is great! I customized it for my space and it fits perfectly. The color is exactly has it’s showed. The pillows are firm but good! The delivery and set up service took 15 minutes, it was great!”
Jul 31, 2023

Stephanie Meier

Looks nice but doesn't hold up

⭐ ☆ ☆ ☆ ☆ (1/5)

“I love the look of this sectional, however with just normal wear from sitting on it it's coming apart at the seams. It's a very disposable couch. Don't expect it to last 5 years. The back part on the chaise section broke right away when we got it.”
Jun 08, 2023

Vanessa Fryar

Disappointed

⭐ ☆ ☆ ☆ ☆ (1/5)

“Purchased November 2020. It’s now April 2023. The Ballinasloe 3 piece sectional looks 20 years old!! Three of the cushions are torn. Also one cushion on top part is torn?! Idk how that even happened, but the stuffing just falls out. The reason I say it looks about 20 years old is because the fabric looks really bad!! I think for the price it should be a little better quality. They don’t make furniture like they used to make it!! Very disappointed since I’m a single mom.”
Apr 03, 2023

Anne Schlosser

Disappointed

⭐ ⭐ ☆ ☆ ☆ (2/5)

“I am really disappointed with this couch after a year. The fabric doesn’t hold up well, I don’t have pets and I have 1 child. The seat cushions lose support. I thought I’d found the perfect affordable sectional, but this won’t hold up for another 5 years.”
Apr 01, 2023

KAITLYN ELSWICK

Could have better cushions. Good material though.

⭐ ⭐ ☆ ☆ ☆ (2/5)

“Purchased in August and got it at the end of October. It is now March, this couch is ok, starting to notice sagging in the all cushions fro where we sit. Material on the outside is great, just wish the actual cushion was better quality on the inside. I have noticed after watching a movie, my back and hips hurt. If I ever move from where I’m currently living, I will probably just sell the couch and get a different one. :(”
Mar 20, 2023

Holliann Hill

Not built to last

⭐ ☆ ☆ ☆ ☆ (1/5)

“Lasted for approx 9 months before the frame started falling apart. Not built to last, every seat aside from the corner sinks in and the zippers are broke on the cushion covers. Where the top cushions connect to the couch there is tearing and on the corners of the couch. We haven’t misused the couch it just absolutely not built to last.”
Feb 19, 2023

Brittany Miska

My new couch

⭐ ⭐ ⭐ ⭐ ☆ (4/5)

“I am very happy with my new sofa. The only complaint I have so far is how hard the couch is. I'm hoping once it's used for a bit it will soften. My kids love it!”
Jan 12, 2023

JAMES STOLTZ

Roomy and Comfortable

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I bought this sectional for a semi-finished part of my basement. It has plenty of seating and is very comfortable. Can easily have a couple of people sleep on it for those impromptu sleepovers the kids seem to always have. The chaise is short in that you can't lay down on it, but I can sit comfortably upright on it without my feet hanging off of it (I'm 5' 11"). The pieces connect together nicely and the matching pillows are a bonus. This is an inexpensive sectional, so I wasn't expecting super high quality, but it has exceeded my expectations.”
Dec 23, 2022

Raquel Nieves

Worst couch I’ve ever owned

⭐ ☆ ☆ ☆ ☆ (1/5)

“This sectional is so bad. The pieces don’t line up, which not only makes it uncomfortable, but you can’t stretch out on it! I would have returned it but I live in a rural area, and was very pregnant when I bought it, so I couldn’t deal with the hassle. I’m so disappointed every time I sit on it. Also it creaks so loud just from shifting your weight. Don’t buy!”
Dec 01, 2022

MICHELLE RUBY

Over priced for the quality

⭐ ⭐ ☆ ☆ ☆ (2/5)

“The seat cushions are much harder than the floor model. It hurts to sit on it and crinkles like your sitting on plastic bags. It was a lot more than I wanted to spend but told myself I was getting a quality sofa. It is not quality.”
May 21, 2022

Will Garner

Made for Bigs

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I’m an ex-professional athlete at 6’5” tall, and this couch is perfect for me and my family. Thanks to you all at Ashley.”
Apr 22, 2022

Sharon K.

Comfortable and Very Attractive

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“This couch is great! It is a nice neutral color that matches perfectly with everything I already have in my home. It is comfortable, well-made, and beautiful. Thank you!”
Apr 10, 2022

Liza Smith

Very nice sectional

⭐ ⭐ ⭐ ⭐ ☆ (4/5)

“3/22-Purchased this sectional in 2019 & it is holding up really well. I have four small children that love to run across it and jump on it and it is still going strong! We did have to reinforce the bar in the chaise part of sectional but I think one of the kids jumped wrong & just never confessed! The wear of the cushions has been really good. There is a small hole at a seam that I need to stitch but overall, this is a really good sectional!”
Mar 23, 2022

TIM FISHER

Love the support from the cushions and back. Disappointed with the 2 fabric flaws. Might have sent it back if it didn’t take 8 weeks for delivery.

⭐ ⭐ ⭐ ☆ ☆ (3/5)

“Would easily give this 5 stars, except for the couple of flaws in the fabric.”
Oct 11, 2021

ROWENA LILES

Great product

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Read about the sectional before purchasing. Saw this item on the showroom floor and decided to buy it. Easy ordering and the delivery guys were great with the set-up. Found the perfect arrangement in my space. I'm so happy I went with this and didn't buy elsewhere.”
Oct 03, 2021

COSETTE BRENTS

Beautiful and comfortable sectional

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Amazing sectional for the price. Its extremely comfortable and the material is good quality. It looks great in my apartment and I am looking forward to enjoying it for years to come. Delivery was several weeks past what I was quoted so just be aware when purchasing that the window they give might not be correct. When it was delivered though, the delivery team was great. Overall satisfied with my purchase!”
Sep 28, 2021

Nikki H

Great Sectional

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“This sectional is wonderful! Very spacious, firm but yet provides plenty of cushion. We are very satisfied and recommend it. The only downfall was that the frame of the couch was not pre-drilled with holes for the legs. We had to drill them ourselves and then attach the legs. Not sure if this was a fluke....the directions make it sound like they should have been drilled already. Nonetheless, still going to give it 5 stars because it did not affect how great the sectional is for the price!”
Jun 05, 2021

Megan Fox

Love this sectional so much!!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“This sectional was PERFECT for our living room!! We love it so much!! We wanted something comfortable that looked nice and we love it!”
Mar 17, 2021

Ugnė Carter

I love it!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Really love this couch. It was a little more firm than I liked but having it for a month now, it's become a lot more comfortable. Seriously so happy with this purchase.”
Mar 12, 2021

Jessica S

Great buy.

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“We just received our sectional and it is beautiful! Comfortable, soft and firm. We have 3 little boys so we purchased the dark gray and the color is perfect. Great buy.”
Mar 09, 2021

CRISTINA COLIN

Great sectional, great price!

⭐ ⭐ ⭐ ⭐ ☆ (4/5)

“We are loving our new sectional! It’s just what I was looking for. I bought it during a holiday sale with a coupon and it’s a great addition, can’t beat the price for what you get. I was looking for weeks on different sites till I came across this one. It’s on the firmer side without being uncomfortable, I prefer firm over sinking in to my couch. It’s a large sectional so make sure you have the space! Only negative is the cushions do slide out just a tad, so when I’m cleaning up I just push them back in, not a big deal!”
Mar 02, 2021

Esther Handler

Soft and comfy upon delivery and looks great!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“We absolutely love our sectional! We have had it for a year now. Upon delivery it was soft and comfortable immediately! Not overstuffed, stiff or anything. It did not need a break in period. It is like chenille. We got the smoky color as we have babies and it's great! We sprayed everything with scotch guard immediately. We have not had issues and it's easy to spot clean as spills occur. I highly recommend and it fills the room nicely. We got an Ashley coffee table to go with it.”
Jan 06, 2021

AMY JENKINS

Great couch!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I love this couch. It really transformed my space and my family loves coming together on it. The cushions do start to sag after sitting on them a while, but with a quick adjustment and fluff they come right back to normal. I bought the extra ottoman and keep it in the corner with a cute throw blanket but on family nights we push that into the space of the table and the couch becomes like a huge bed!!!”
May 24, 2020

Cody Hill

Recommended!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Great couch, very happy with my purchase!”
Feb 27, 2020

Laurie Long

Love this sectional!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I love this sectional. It is super comfy and looks great in my living room. The color is great, does not show lint or anything. I added some yellow pillows to brighten it up. I was not crazy about the pattern on the pillows that came with it. I get tons of compliments and everyone keeps saying we need a movie night so we can all hang on this couch! Highly recommend.”
Oct 28, 2019

CYNTHIA LIRA

Happy customer

⭐ ⭐ ⭐ ⭐ ☆ (4/5)

“Excellent service”
Sep 10, 2019

Deep Nasta

Needs Taller Feet for Roomba

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I've had this couch for about six months now and love it! It's an incredible price and really good quality. But I do with furniture makers would put longer feet on couches since many of us have robot vacuums these days. This is just high enough for my vacuum to get stuck every time.”
Jul 26, 2019

Love it!

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“Beautiful, comfy, cozy and fits our family of five! We love it! So happy with our purchase!”
Feb 17, 2019

Love love love

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I bought these about 9 days and I love them so much”
Feb 12, 2019

Love

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I bought it 6 months ago. Was delivered, put together by staff who was so precessional. Cleans easily. No piles at all . It’s perfect”
Feb 04, 2019

Great piece of furniture.

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“We have a family of 5+3 dogs and a cat. And our small couch and loveseat just wasn't doing the trick ( which we had bought from Ashley 5 years prior) so when we walked in the store we fell in love with this sectional and purchased it. It is the most comfortable piece of furniture I have ever sat on and we can all sit on the couch at the same time. My big dog Likes to run around in circles on it and jump up on it and over the back and there's no issues I think the fabric holds up great. We didn't get the stain protection for it however my son has spilled red and blue juice on it and I've literally just went in with a damp cloth and it came right out so overall it's a great piece of furniture.”
Feb 02, 2019

Jason Jason

Do not do this.

⭐ ☆ ☆ ☆ ☆ (1/5)

“We have this, and it's awful. The connection between the chaise and the rest of the couch has a hard piece which sits under the cushions and creates a wildly uncomfortable transition. If you move at all, your hip is assaulted with this cheap piece which is miserable. This makes the chaise section basically useless. It's comfortable to lay down on the couch, but the chaise is awful. The Chattanooga Ashley conned us into a nearly $500 cleaning/repair service which was absolute garbage. We attempted to use it once, and the company could not be contacted. It was a pure profit scam.”
Mar 22, 2025

Sarah Hohl

Does not stand up over time

⭐ ☆ ☆ ☆ ☆ (1/5)

“I guess I got longer out of it than most people - I got it in August 2021 and it is completely falling apart at this point. The support for the chaise collapsed in the first year (why can it not hold a bodies weight, if that is what a couch is literally built for?), so the cushion sagged and its uncomfortable sit on. From about 2 years in the stuffing is coming out of 2 of the back cushions. The 2 seats we dont sit on look great, but the second you start to use this it deteriorates. The cheap foam compresses, the longest and best part of the couch to sit on is no longer usable because the foam is so flat and hurts to sit on. Terrible quality over time. Wont be coming back to Ashley - i paid a lot of money for it to last more than 3 years/”
Feb 28, 2025

Ashley Baumer

Save your money- don’t buy

⭐ ☆ ☆ ☆ ☆ (1/5)

“This is the worst couch we’ve ever bought. If you have any animals or kids, DO NOT BUY. The fabric is pilling really bad and snagged within the first couple of weeks AND the stuffing is coming out of the cushions. Also the back cushions are ripping from the wood structure.”
Mar 06, 2025

Megan Wilson

Worst Couch Ever

⭐ ☆ ☆ ☆ ☆ (1/5)

“If I could give this couch zero stars, I absolutely would. We've had it for only a week, and the cushions already look worn and sunken. It's extremely firm and uncomfortable, and the sections don’t even connect properly. Since we bought it in-store, we’re stuck with it—no returns. After spending $2,000 including the ottoman and delivery fee, I’ve never regretted a purchase more. When I called the customer service line just to ask about the return policy, they actually laughed at me. I’m already looking for a replacement, and it definitely won’t be from Ashley.”
Apr 25, 2025

Tara DeMaris

Cheap quality at an expensive price!!

⭐ ☆ ☆ ☆ ☆ (1/5)

“Do not recommend. This furniture does not hold up to pets. Not even a year of owning the furniture, the seams are coming part. Had the seam fixed once within the year & it's already back. We bought matching ottoman, the middle sinks & already the seams are coming apart. This couch did not hold up past a year, save your money!!”
Apr 30, 2025

Jasmine/Shaun Miles

DO NOT BUY

⭐ ☆ ☆ ☆ ☆ (1/5)

“Bought this couch right after we bought our new house in July 2024 with a manufacturer date of 02/22/2024 and the chase cushion has already failed and sunken in BAD. Other cushions are fine and comfortable. I figured being in a 3rd party retail store and saving $100 was a great deal but i was clearly was wrong. Now the 3rd party retailer is out of business and I’m screwed. They want almost as much as a new 1 cost for under foam. I don’t recommend buying anything from Ashley’s as it’s cheaply made”
May 11, 2025

Helen Leinart

Biggest disappointment!!! Former Loyal Customer

⭐ ☆ ☆ ☆ ☆ (1/5)

“Loyal Customer Extremely Disappointed I’ve owned four Ashley couches over the years and have always been happy — until now. I loved Ashley furniture, but this particular couch has been nothing but a letdown. The material snags and pulls with minimal use, making it look worn and cheap almost immediately. The ottoman broke within a few months. What’s worse? I purchased the warranty, but of course, none of these issues are covered. I expected better quality and better support from a brand I’ve trusted for years. After less than a year, I’m already shopping for a replacement. I’m extremely disappointed. This experience has made me reconsider ever purchasing Ashley furniture again.”
May 19, 2025

NATALIE ALCARAZ

Cheapest wood used with staples and the cushion is cheapest you will eventually sink in

⭐ ☆ ☆ ☆ ☆ (1/5)

“Worst couches ever they won't even last you 5 years at least, on my 4 th year there broken I bought the warranty with them and the warranty is about 200$ more for them not want to fix or replace anything. When you buy them they tell you if they can't fix and if not they'll replace it, that's why I bought my couches there and nothing. I'm on my 4th year and not even the warranty nor Ashley's wants to do anything. They don't care your just another sale to them. I will definitely be spreading the word and telling my whole family and friends to go to living spaces or bobs furniture. The quality you think it is isn't a repair guy came and stated evrything is made with the cheapest wood and staples not even nails. I even called Ashley's again in Palmdale and spoke with Julie and let her know how they were treating me for her to tell me she will send them a email and see what they say. She said 4 years later I can't do anything. But when I wanted to buy the couches and get a credit card from them they were more then helpful it's insane. Clearly shows they don't care about there customers they just want a sale. It's not there couches in there own home they don't care. I made a complaint to the BBB have documentation on Evryone and everything please don't make the same mistake I did. I didn't just buy couches I bought my tables end tables rugs so I spent lots of money there for me to be treated this way. Very disappointing at the end I know it's not Julie fault she didn't make the couch but just sending a email is enough for me to feel like your helping me cause I'm doing way more I really hope with that email something is done this is unfair”
May 30, 2025

KATHERINE HEMBREE

Love it

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“We love this couch! It’s super comfortable and looks great in our space. Definitely a great purchase.”
Jun 07, 2025

Savanna Tolley

DO NOT PURCHASE

⭐ ☆ ☆ ☆ ☆ (1/5)

“If I could give it negative stars I would. DO NOT WASTE YOUR MONEY. Bought this brand new - it came ripped, and after 4 months, the matching recliner ripped at the seam and cannot be fixed. Just from sitting. Mind you… we are not large people.”
Jun 17, 2025

Rick CumberledgeJr

Don’t buy.

⭐ ☆ ☆ ☆ ☆ (1/5)

“Had ours for six months and it’s absolutely horrible. Cushions are all sunk in. You have to sit in a different spot every time. Cushions constantly slide off. The whole middle of the ottoman is sunk in. And delivery date was changed three times.”
Jul 10, 2025

Asia Fierro

Horrendous waste of time

⭐ ☆ ☆ ☆ ☆ (1/5)

“This couch is beautiful. It was initially comfy soft. But the back to leg ratio is extremely short. I’m 5’4, and when I sit down the couch is not comfy for lounging like a sectional should be. I have had this couch for 5 years and no it didn’t withstand much. Seams are ripping, the fabric is a little bit better than cheap. The sectional doesn’t connect very comfortably. We are now in the market for a new couch. My parents have a couch and 2 chairs and have had it for more than 20 years and it is in better shape than my sectional of 5 years what a shame…. Also some spots creek too smh”
Jul 20, 2025

Jeanetta Comage

Just wanted to replace damaged cushions

⭐ ☆ ☆ ☆ ☆ (1/5)

“Beautiful couch needed replacement cushions, they wouldn't sell them to me ..my couch was purchased at carsons which no longer exists for my mom who is deceased now what do it do ...very frustrating”
Sep 23, 2025

Billie Mullikin

Cheap fabric & poorly constructed

⭐ ☆ ☆ ☆ ☆ (1/5)

“I bought this couch during Covid & was so excited. But that quickly faded when the super thin fabric around the zippers basically just fell apart. Cushions won't stay in place. Fabric tore on the back cushions at the seams. I feel like it was drunkenly assembled in the dark. Can't wait until I can afford to replace it.”
Oct 13, 2025

Danielle Hakeman

Poor Quality

⭐ ☆ ☆ ☆ ☆ (1/5)

“We bought this couch about three years ago. I was very clear with the salesperson that I had a large dog and two small children and needed something that would last. I specifically asked if it would withstand my dog laying across the back cushions, as he likes to look out the window. She assured me that this was good quality and would withstand our lifestyle. A year in, the chaise began sagging--no problem, I purchased a wedge to support the cushion. Two years in, the seams across the back started tearing. Three years in, seams are tearing across two of the back cushions and across the chaise seat cushion. There is also piling and microtears starting in the other seat cushions. We had an Ashley sectional before this one that lasted about 5 years before we had to just replace the seat cushions, so we are extremely disappointed at the decline in quality over the last 10 years.”
Nov 01, 2025

Ashley Nikolic

Sectional

⭐ ⭐ ⭐ ⭐ ☆ (4/5)

“We received our couch yesterday and absolutely love it. We added to make ours longer and I must say great decision if you have a big living room I didn’t use the pillows it came with because I wanted to throw lighter pillows to go with my white and cream colors. Overall nice and comfy and my dog approves too”
Nov 07, 2025

Brittny O'Garro

DO NOT purchase if you value your money

⭐ ☆ ☆ ☆ ☆ (1/5)

“I've owned this sofa for LESS THAN four years and it has already fallen apart. The back of the chaise is already broken and other parts of the couch have broken down as well. The upholstery is also wearing away quickly. The worst purchase I've ever made.”
Nov 11, 2025

Brittny OGarro

Upset customer, buyer beware

⭐ ☆ ☆ ☆ ☆ (1/5)

“This sectional is garbage. It's the worst quality piece of furniture I've ever owned. I've owned it for less than four years and it's already worn down. The sofa has no real support and has fallen in and the back of the chaise has broken apart as well. If you value your money, shop elsewhere.”
Nov 18, 2025

Shauntise Jackson

⭐ ⭐ ⭐ ⭐ ⭐ (5/5)

“I purchased this sectional in 2020 and it worked well for my family and I. It’s very spacious and comfortable.”
Dec 05, 2025