Customer Reviews (1)
Bri Sad
Ashley store employees LIE
⭐ ☆ ☆ ☆ ☆ (1/5)
“I want to give it zero stars. This is what happened... I walked into Ashley Furniture store and told them I am interested in buying the package deal I saw online (The Bronyan Furniture set). I said I wanted to purchase both a king and queen set which comes with the bed frame, 2 nightstands, chest of drawers, and dresser with mirror. I said I don't need the mirrors, so I asked to see if taking that off reduced the price, but it turned out the set package deal was cheaper to leave the mirrors in, so I went with the King and Queen SET. They rang it up individually, and I thought that was weird so I commented - "why wasn't it just one price for the set?". The representative at the Jacksonville store *Brook-Lynn Sandford* said that is just how they have to ring it up and assured me I was purchasing the sets like I saw them online. They finally delivered the furniture, except for the chest of drawers for both rooms. They refused to deliver the missing chest of drawers for both rooms saying that I did not pay for them. It is currently still part of the set if you look online. If anyone is doing a class action lawsuit against these criminals, count me in.”
May 28, 2025