Customer Reviews (1)
Valeria Nevarez
Ok product, terrible customer service
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The product itself is ok, but when delivered, headboard had a dent and the lights for the nightstands/headboard extension didn’t work.
The delivery guys tried to hide the damaged piece by putting the mattress.
It’s been almost a month and Ashley has not addressed the issue. They updated their process and nobody seems to understand it well.
Customer service sucks really bad, I’ve spoken with 3 different individuals and 2 of them were no help and it’s like they hate their job. The third one did help with the process but Ashley has not responded.
Terrible”
Jun 17, 2025