Customer Reviews (5)
PRISCILLA BEJARANO
Bad purchase
⭐ ☆ ☆ ☆ ☆ (1/5)
“Delivered damaged and missing key components. Can't even complete assembly”
Apr 13, 2025
MARYANN JANAS
Shoe cabinet
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Was really a pain to put together, instructions were horrible.”
Mar 10, 2024
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AA” and in the body of the email include your order information. We'd be happy to help.”
DOVLETMYRAT OVEZOV
Not taken inside the apartment and not installed free of charge
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Your delivery personal leave just leave it outside of my apartment, I’ve been not at home on delivery day and it made hard job for my wife. When I ordered it in delivery instructions says free put in your home and free installation. Nothing done from this”
Sep 01, 2023
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. As per your order, you have selected Doorstep Delivery/Standard Shipping at the time of purchase. In Doorstep delivery/Standard shipping item will be delivered to your front door on the scheduled day and time. A signature may require. Please be aware that you must bring the items inside from the drop-off area. You are responsible for assembling your items, which may take between 15 and 60 minutes. Please let us know if you need any assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AA” and in the body of the email include your order information. We'd be happy to help.”
GLORIMAR SERRANO
Damage bad material
⭐ ☆ ☆ ☆ ☆ (1/5)
“It came broken”
Apr 27, 2023
Sachin Singh
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team”
VITALIY PAKHNYUK
no manual + screws within box.
⭐ ☆ ☆ ☆ ☆ (1/5)
“no manual + screws within box.”
May 02, 2025
Ian Frederick Flores
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”