Customer Reviews (7)
AUSTIN ELLER
Damaged item
⭐ ☆ ☆ ☆ ☆ (1/5)
“Came damaged.”
May 24, 2025
RUFUS TAYLOR
Good product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Instructions were easy to follow, looks very nice when completed.”
Apr 20, 2024
Jamarai Moore
“Thank you so much for your positive feedback! We are thrilled to know that you are satisfied with your purchase. Thank you for being a valued member of Ashley!”
ELIZABETH WILLIAMS
Would not buy again
⭐ ☆ ☆ ☆ ☆ (1/5)
“The cabinet does not fit our shoes. (Men's 13 women's 10) we have to put them sideways so the claim of up to 15 pairs is very misleading unless you are saying this fits children's sizes. The doors won't shut if the shoes are perpendicular to the back of the cabinet.”
Apr 08, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your order. We apologize for the experience you had with your product, and for any inconvenience it may have caused you. Please let us know if you have any questions or need assistance by sending an email to Reviewfeedback@Ashleyfurniture.com with your order information and some further context, and in the subject line please state 'Attention - Jamarai'; we’d be happy to assist you. Thank you.”
Albert Buschmann
Mens shoes over size 10 dont fit. Good looking cabinet though!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Bought this to make our shoe area look better and to keep the dog from stealing shoes. As the other reviewer stated, i have size 13 US shoes and they dont fit unless i put them sideways. Or with a shelf out you can angle them upward. You wont be able to fit 3 pair a shelf with large mens shoes either. Also the door side of the hinge doesnt have pre drilled pilot holes and the 4 screws that are used to reinforce the back do not have pilot holes either. An easy fix if you have a drill. The legs are sturdy plastic, but wood would have been nicer. Though you cant really tell when its in place. The included soft close hinges were a nice plus! For my use I left out the bottom shelf to accomodate boots. All in all its a really nice and sturdy cabinet, just a few things need to be addressed and it would be great.”
Nov 04, 2023
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
JARED ESKENAZI
Doesn't fit average sized men's shoes
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Won't fit my shoes which are only men's size 11. Took a while to put together as some holes needed to be drilled in. Looks great otherwise. If you only have smaller shoes then could be a 4 or 5 star.”
Nov 23, 2022
Julie Allen
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Thank you, Review Team ”
JENNIFER SULKIN
Love style! Sturdy piece! Divider piece broke during assembly but replaced!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like the style. It’s sturdy. It’s a nice solid piece; however, although directions were followed and a rubber hammer used, the divider broke in half. We contacted manufacturer and they made an exception and shipped a replacement piece.”
Sep 24, 2022
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team ”
ZAHRA GHASSEMI
Decent quality and nice but deep scratches and dents
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The product is high quality, and it looks nice but the item that I have received had deep scratches and dents. I didn't have time to return it if I had I would have returned it.”
May 05, 2022
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
Prabhjot Prabhjot
“Hello Zahar G. on 4 May 2022 we reached out to you due to your experience. We would still like the ability to assist you. Please send an e-mail to ReviewFeedback@AshleyFurniture.com with your sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. ”