Customer Reviews (30)
Dee A
Don’t waste your time and money!
⭐ ☆ ☆ ☆ ☆ (1/5)
“This piece is terrible. I really wanted to love it because it looked nice with the rest of the decor in my home. The original one that was delivered had multiple issues and the delivery guys refused to take it back so we were stuck having to deal with the non-helpful customer service people. They assured me they ordered all the parts necessary to fix it. A technician came out to repair it and wouldn’t you know there were pieces missing and he wasn’t able to fix it. After MULTIPLE phone calls we were given the opportunity to have a replacement ordered. The replacement came today and it had MULTIPLE issues as well! They are giving us a refund but we have to WAIT again for someone else to come pick up the original one before the refund will be processed. This experience has been a nightmare and the local store is ZERO help! Needless to say we will never order anything from Ashley Furniture again!”
Feb 01, 2025
Jimmy Bacon
Wrong color
⭐ ☆ ☆ ☆ ☆ (1/5)
“Wrong Color. It is brown. They need to update the colors in the picture. Yes the description says brown but the pictures are not representative.”
Feb 05, 2025
CAROL TADROS
Wonderful accent piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful accent piece. Lots of storage space.Great value!”
Apr 10, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CLAYTON BRAY
Nice but cheap
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It looks nice from a distance but cheap if you get close.”
Dec 13, 2023
Anjali Parmar
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at ReviewFeedback@Ashleyfurniture.com. In the subject line state, “Attention AP and in the body of the email include your order information with relevant pictures. We'd be happy to help.”
JOHN MAIMONE
Nice piece of furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Is a nice, but not perfect cabinet. It looks great and feels sturdy, but some of the doors are not aligned really well. I appreciated the white glove delivery service and the guys worked on the doors an extra 30 minutes to get them as close to balanced as possible. Overall, I’m very pleased with my purchase for the price I paid.”
Oct 02, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Lucy Guiliano
Darker Than Expected
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s very nice, but be aware that the color in lsmuch different than the photos.”
Sep 09, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PATRICIA FORD
The customer service was excellent and delivery was great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my cabinet. is so cute and brings my hallway to life.”
Aug 29, 2023
Shubham Chauhan
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
Color is not as pictured
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Nice cabinet. Is darker than pictured and has weird yellow stains within the wood design. Returned it twice because of this but continued to be an issue. Seems of fairly good quality but came with crooked doors and a crooked leg as well”
Jul 28, 2023
Ju Allen
“Hello Emily, I am sorry you had this experience with your order from Ashley Furniture and we would like to assist you. We do have your order information attached to this review which allows us to send you an email to update you about your order status. Please check your spam/junk folder just in case you do not see our email in your inbox. Thank you and we hope to speak with you soon.”
GORGIS GORGIS
Delivered as Expected
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Assembled this on my own, straight forward instructions. Heavy but nothing that should break your back. Just take your time.
I see some are complaining about the cabinet door alignment but I had no trouble here. Cabinet doors are 4 way adjustable and easy to line up.
I would describe the color as a cool tone of walnut. Expect the wood color to be darker than the stock photos.
Soft close doors would have made this 5 stars so I personally would say 4.5 out of 5.
This will be a great wow factor piece with decor and some art.”
Jun 14, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
ROBIN BUTLER
Perfect fit
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love style and size!”
Jun 09, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team.”
BROOKE FERRIS
Came with big scratch on the top
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I LOVE the way this cabinet looks; however, disappointed because the top piece of the cabinet came with a bit scratch across the top. Also, the cabinets are pretty impossible to get to be even when you assemble it. But the wood is pretty.”
May 30, 2023
Ju Allen
“Thank you for your feedback. Please check your spam, folder for an email requesting more information. Thank you, Review Team”
JUANITA MILLER
Beautiful piece of furniture.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love this cabinet. It is exactly what I was looking for.”
Apr 23, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
LEILANI ALVAREZ
One of the most beautiful pieces in the house!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Do not hesitate to buy this piece. It is beautiful and brings any room together lovely.”
Jun 23, 2022
Anne Carter
Nice cabinet - pay to have assembled
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Rally love the look of these, only reason for not a 5 star is assembly of the doors was extremely difficult. We ordered 2 of these and could not get all the doors attached/level. My husband and I have had a lot of experience putting items together so that was not the issue.
Local store sent out the warehouse manager and he could not get them to work. Ashley sent out a service tech and he was able to get one of the two properly assembled. Problem was not with the quality of the wood, the hardware was incorrectly attached and not at the same placement/measurements. Service tech said he would have to completely reinstall the bracket and hardware and even then was not sure it would work.
We now have to wait for a replacement but kudos to the local store and Ashley for standing behind their product. Fingers crossed it will not be another 6 months to receive!”
Jan 18, 2022
NICOLE CALABRO
Pay to have assembled.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Doors were a pain to level and put on hinges. Ended up having to disassemble the hinges after 2 hrs of attempting to get them to work correctly.”
Mar 20, 2021
NADINE MELO
Could have been five
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I love the concept behind this console but the execution was terrible. One of the doors doesn't close as flush as it should, making one of the handle higher than the others. We also got the interior wood piece that is warped so you can't actually lay anything flat in there. It's honestly upsetting given the price tag.”
Mar 18, 2021
KIMBERLY LYONS
Great staple piece with a MCM look.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very easy to assemble and looks great!”
Feb 25, 2021
MANDY LAM
Quite expensive for the quality.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The appearance is nice, I like the wood grain and color, but it’s very wobbly. The shelves and top came extremely warped and two handles were stripped so they wouldn’t attach. Quite expensive for the quality.”
Jan 15, 2021
Erin Schaedel
“Hi, we’re sorry to hear that you are not satisfied with your purchase. We would be happy to try to help you. Please feel free to send an email to reviewfeedback@ashleyfurniture.com for further assistance. Thank you,”
Vinnette Perry
Real wood with rustic sensibility
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This item is as shown but has a very dull patina. The shade is much darker than the picture ( hence my reason for 4 stars). We paid for assembly, but you could do without the extra charge and DIY. On a whole, a statement piece this fits nicely in mid- century, or modern space. The wood grain is beautiful. It has a hardiness about the appearance that’s kind of rugged. I suppose because the wood is thick and looks heavy. Measure carefully if you have a tight space.”
Dec 28, 2020
KIM ADAMS
Purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! It’s perfect”
Nov 24, 2020
Sang Lam
Poor Quality - nothing like the picture
⭐ ☆ ☆ ☆ ☆ (1/5)
“The cabinet was assembled poorly. The door handles are all scratched and the doors are completely misaligned as others have mentioned. Do not accept this item when it’s delivered if there are issues! This is what I should have done but the delivery person mentioned to call Ashley and work with customer service. After a month I’m still waiting for a second door handle. Then I still have to wait for the technician to come out and readjust the doors. The cabinet color is nothing like the website picture. It’s a total eyesore and Ashley does not let me return it at this point. Very disappointed!”
Mar 03, 2025
JACLYN STEVENS
Beware
⭐ ☆ ☆ ☆ ☆ (1/5)
“Absolutely worst experience I have ever dealt with an online delivery to the house. When the box came, you could already see that it has been re-taped. When we took it out of the box, the entire thing was dusty. One of the doors was a different color and had a scratch on it. I still wanted to keep it because I really loved the design. Once we put it together, we found out that they gave us the wrong doors so we could not put the doors up all in the same direction. A lot of the screws were stripping. Even the black legs on the bottom were different somehow the little screw on to make sure it was even. I can’t believe that I spent $600 on this piece of crap. I am totally disappointed. I never leave reviews like this, but please beware. I really thought Ashley was a high-quality furniture store. they even sent us the wrong directions. We had to go online to figure out how to put it together.”
Apr 24, 2025
JOSE CARRASQUILLO
Looks great and great price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Súper nice and elegant, love it. I got it to put my living room tv on top of it and looks phenomenal”
May 12, 2025
TIFFANY AARONSON
It’s not that sturdy
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Legs are crooked. Doors aren’t flush. Doors are completely uneven. Unit feels and looks cheap”
Jul 01, 2025
RYAN HUNT
R Hunt Review
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Very beautiful accent table. However, it did arrive with some damage to one of the panels. Cabinet doors are a little tough to install but overall very good looking table.”
Feb 05, 2024
MOUSSA SHEHADA
I don't like it at all
⭐ ☆ ☆ ☆ ☆ (1/5)
“The pats of not fit and there is alot of problems in it”
Sep 05, 2023
JAN VANDENBERG
Doors don't align
⭐ ⭐ ☆ ☆ ☆ (2/5)
“It is a beautiful cabinet. But the two doors on the right side didn't align. New hinges were ordered by the delivery company. Finally after six weeks, one new door came with a hinge. The delivery person tried to align the old and the new with no success. He discovered that the holes drilled by the mfg. were not aligned correctly. Now both sets of doors don't align well and it's very difficult to open or close them. I'm waiting for a resolution from Ashley and thinking a brand new Prattville cabinet is the best solution.”
Jul 17, 2023
ARPITHA ANAND
Good piece, paying for assembly didn't help.
⭐ ☆ ☆ ☆ ☆ (1/5)
“I read the reviews as to how difficult it was to get the doors aligned so I chose expert assembly and paid extra for it. The delivery team assembled it for us and the doors are crooked and misaligned. I had request repair service from Ashley and it didn't help either, now I have to call them again for replacement. Such a huge waste of time and money”
May 05, 2023
JOSEFINA DOMINGUEZ
Nice tv stand just need the doors replaced or another tv stand
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Door damaged & doors are not aligned”
Aug 02, 2025
RUFUS LEWIS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Sep 23, 2025