Customer Reviews (34)
ALLEN CARROLL
I would like to know what happened to my order that you said I got yesterday
⭐ ☆ ☆ ☆ ☆ (1/5)
“I have not received it, can you send me the tracking number again please cause I end up deleting the first one by mistake that you sent me”
Mar 19, 2025
SARAHJANE COOKE
Mismatched seams
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Seams on the side are a bit mismatched but I love the overall design and color.”
Mar 12, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CAROL BACKMAN
Perfect Pouf!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 09, 2025
KIMBERLY PATTERSON
Poor quality product
⭐ ☆ ☆ ☆ ☆ (1/5)
“Poor quality. Misshapen. Returned it.”
Mar 07, 2025
RAY PIANTANIDA
Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice and fits our room perfectly.”
Jan 31, 2025
VANESSA LEMUS
NICE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this as a decor piece in our living room as well as an extra seat! It’s comfortable and have gotten several compliments, definitely recommend.”
Jan 04, 2025
Ace Bocanegra
“Thank you for your great review! We're so happy to hear that the piece is both a stylish decor addition and a comfortable extra seat in your living room. It’s wonderful that you've received compliments, and we truly appreciate your recommendation. Enjoy your new piece!”
ALICEN FLOSI
Love the Josalind Pouf!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the Josalind Pouf. It's pretty and solid. Works perfectly in front of the sofa for a tray or feet. :-)”
Dec 10, 2024
Ed Hadassah Kong
“Hello Alicen, We're so glad to hear that you love the Josalind Pouf. It’s great to know it's the perfect addition to your space for both style and functionality.”
STEVE TSCHIDA
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect look for my space!”
Dec 07, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MALVYN HATEM
Ottomans
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. Nice than I expected them to be. Very satisfied!”
Oct 24, 2024
Ace Bocanegra
“Hi, Malvyn! Thank you for your wonderful review! At Ashley, we offer styles that help you create the home of your dreams. We're delighted to hear that you're enjoying your product, and we appreciate you being a valued Ashley customer!”
DEBRA PLACHETKA
Just what I expected and wanted!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new Pouf. Great quality and matches my decor. Would highly recommend. .”
Aug 23, 2024
Demberlyn Bacubac
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KRISTI GRAY
Pouff
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So cute and just like the picture!”
Jul 28, 2024
Paolo Martin Bermillo
“Thank you for your delightful review of the Josalind Pouf! We’re thrilled to hear that it’s as cute and charming as you expected. Your happiness with the pouf truly makes our day! Thank you for being a valued Ashley customer and for sharing your wonderful feedback with us!”
CARYN SWEITZER
Pouf
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I just love it!!!”
Jul 24, 2024
Paolo Martin Bermillo
“We appreciate your feedback, Caryn! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
LORRIE PERRY
Beautiful and sturdy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought one and loved it so much, bought a second one.”
Jun 21, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Josalind Pouf! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
KATHLEEN BURNS
Cushion Seats
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Look very nice in front of my fireplace”
Jun 18, 2024
Tyronne Diputado
“Thank you for your feedback! We're glad to hear that the cushion seats look nice in front of your fireplace. At Ashley, we aim to offer furniture that enhances the beauty and comfort of your living space. Your satisfaction is important to us, and we appreciate you choosing Ashley Furniture.”
DAWNA KING
Perfect for my Space
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This was exactly what I was looking for! Pros: Great quality , size and color, less $ than other sellers selling the same product. Cons: A bit hard to sit on.”
Jun 11, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Josalind Pouf! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
CECILIA RAMOS
Perfect Pouff/ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Color and shape are just like the picture. It is perfect height for my standard loveseat. It holds its shape and is sturdy. It even has a zipper underneath to remove the cover to clean. Highly recommend it.”
Jun 11, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Josalind Pouf! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
KATHLEEN LUDWIG
Pouf cozy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it matches real well with my furniture and allows me to put my feet up while reading.”
Apr 24, 2024
Katie Hand
“We appreciate your feedback, Kathleen! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
SHANNON HAUGER
Nice Footrest
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This is a really nice poof. The colors are not quite as warm as the picture but still really close. It's lightweight but really sturdy. I'd recommend it.”
Apr 21, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
LISBETH MYHRE
Very nice add to complete a family room. Extra seating and footstool!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These poufs were a great add to my family room!!”
Apr 10, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PENNY VARIAN
Poufs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“They look exactly as I had hoped.”
Apr 06, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
VALERIE KLICH
Perfect little ottoman puff
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Colors pretty close to picture on Ashley site. It is the perfect size for my den. Very pleased with everything.”
Mar 28, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SUSAN PHELPS
very happy with product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“josalind pouf. nice and solid, light weight but doesn't move around when you use as footstool. sturdy enough to use as extra seating, very solid. nice material, high quality. bought 1 in an store and 1 online at Ashley website. was 40$ cheaper on line. very pleased with my purchase.”
Mar 25, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GINGER OLIVER
Beautiful and sturdy pouf!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the beautiful Josalind Poufs! They match my couch and rug in my den perfectly!
I like that it has many neutral colors and will go with just about anything!”
Mar 11, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATHY HENRY
Exactly what we wanted
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“They look great with the furniture in our family room. Really like the earthy tones.”
Feb 21, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PATRICIA A OLLILA
Great purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The colors go so well with everything!”
Jun 06, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team.”
VIRGINIA DEFORD
Pouf review
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We our pouf. The colors are great. The comfort is excellent.”
May 22, 2023
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team”
OLA MCGHEE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 15, 2025
GREGG AHEE
Pouf
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great Pouf and sturdy. Colors are great”
Apr 26, 2025
EDWARD ATHERTON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 13, 2025
CELESTE RENTA
Pouf as ottoman
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“We bought this to use as an additional ottoman so we could both put our feet up. The height works, the colors go well with my area rug, and it's light enough that I can just kick it away when the doorbell rings, but the fabric is a little rough on bare skin.”
Jun 30, 2025
Angelbert Casido
“Thanks for sharing your thoughts! We're glad to hear it works well for your space and is easy to move around. We appreciate your note about the fabric texture and will pass that along. If you need any further assistance, please send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention AC” and in the body of the email include your order information. We'd be happy to help.”
JACQUELYN STONE
Perfect match
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The material is a perfect match and size for our decor, exactly what we were looking for.”
Jul 02, 2025
CONNIE ARRIOLA
⭐ ☆ ☆ ☆ ☆ (1/5)
“Have not received it yet!!”
Jul 16, 2025
BETTE IRELAN
⭐ ☆ ☆ ☆ ☆ (1/5)
“I did not like it and returned it. It cost me more than half of what I paid for it to send it back since they don’t offer free returns. They have had it back for over a week now and I have still not seen my credit. I would not buy for them unless you are absolutely sure you are not going to need to return your item”
Jul 22, 2025
JAN VANDENBERG
Perfect Poufs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Josalind Poufs are perfect for our great room decor. They're well made with cotton and wool (no scratchy jute) and comfortable to use.”
Jul 24, 2025