Customer Reviews (167)
YATHISHA HALEGOWDA
Too much delayed delivery by Ashley
⭐ ☆ ☆ ☆ ☆ (1/5)
“Ashley never delivered product as per the schedule date. They postponed 4 times. I have ordered 2 sofas on 23rd Dec 2024, It got delivered on Feb 13th 2025. They have not compensated for the long delay. I don’t recommend purchase of any furnitures from Ashley.”
Feb 25, 2025
DEBRA BEACHY
Nice manual sofa. Very comfortable.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We have enjoyed our sofa, but the ottoman portion (where you put your feet up) is wearing out at the heels.”
Feb 25, 2025
Angelbert Casido
“Glad to hear you’re enjoying your sofa! If you have any concerns about wear, feel free to send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention AC” and in the body of the email include your order information. We'd be happy to help.”
WILLIAM BRYAN
.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“.............”
Feb 16, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TERRENCE BURGESS
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great couch my wife and I absolutely love it.”
Feb 09, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DONNA PARSLOW
Comfy Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This Sofa is awesome! Sits high, is firm and the recliner is great! Everything I wanted! Delivery went smoothly. Thank you so much!”
Jan 25, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CAROL MCCOMB
Love Furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the couch and loveseat. Good quality furniture.”
Dec 16, 2024
Mikee Singco
“Thank you for your feedback, Carol! We're so glad to hear that you love the couch and loveseat. It's great to know you're happy with the quality of the furniture. We appreciate your support!”
HIGAN CASEYROSATI
Lovely set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’ve had these for two years now and I love them!”
Dec 16, 2024
Ed Hadassah Kong
“We’re so happy to hear you’re still loving your set after two years. It’s great to know it’s been a lasting addition to your home, Higan!”
YOLANDA THAXTON
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable”
Dec 03, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KELLEY GARRAND
Great experience and the men that delivered it were wonderful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is the first new couch I've ever had in my 66 years of life and I love it. It's beautiful. It's sturdy and and it's comfortable.”
Nov 24, 2024
Ace Bocanegra
“Hello Kelley! Thank you so much for your heartfelt review! We're honored that your first new couch experience was with us, and we're thrilled to hear you love it. It's wonderful to know that it's both beautiful and comfortable, and we're glad the delivery team made the experience even better. We truly appreciate your feedback and are grateful to have been a part of your home!”
ROBIN IZUMI
Great Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent Reclining Sofa. Very comfortable”
Oct 15, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CONNIE SMITH
Looks great, very firm
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Recliners and sofa look nice but are not high quality and are very firm, not super comfy.”
Sep 09, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
KATHERINE MERCER
Soft and comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice and soft as well as comfortable!”
Aug 29, 2024
Demberlyn Bacubac
“We’re delighted to hear it’s nice, soft, and comfortable! We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
DAWN MARTINEZ
Comfy couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new couch! Amazing quality and fantastic delivery. Highly recommend! Soft fabric and reclines nicely. Only thing I don’t like is the pull for the recline is a little tough, but I think once we break it in, it will be easy!!”
Aug 09, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
WILLIEH DEBREW
Tulen sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loved the look and feel of the sofa”
Aug 06, 2024
Mikee Singco
“Thank you for your wonderful feedback, Willieh! We’re so glad to hear that you love the look and feel of your sofa. We can't wait to welcome you back for your future furniture needs!”
STACY BREWSTER
Very satisfied
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and great quality. I am very happy with my purchase and with the delivery service”
Jul 31, 2024
Mikee Singco
“Thank you so much for your feedback, Stacy! We’re delighted to hear that you’re very happy with both the comfort and quality of your purchase, as well as the delivery service. Your satisfaction is our top priority, and it’s wonderful to know we’ve met your expectations. We can't wait to welcome you back for your future furniture needs!”
CRAIG ANDRUSSIER
Nice furniture! Still adjusting.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice furniture! We had our last set 15+ years. It was seriously overstuffed and cushy, but in need of replacing. We like this but are still adjusting to "normal furniture". The only reason for the 4 stars is the lack of lumbar support. Other than that I am very happy with our purchase :)”
Jul 17, 2024
Diza Dagunan
“Thank you for taking the time to leave us a review about your order, Craig. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you. You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
Great experience
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just bought this reclining sofa tonight & excited for delivery. The saleswoman was so nice, accommodating and patient with us. She took her time and answered all our questions and made sure we were happy. We are very pleased.”
Nov 11, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DANIEL ESPINOSA
My new couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sturdy, well-built recliner couch, it is comfortable and looks good. No assembly required, great delivery and setup was a snap. I chose the fabric because of the warm climate here in South Florida. I ordered this online and in a few days it was delivered. Customer service was in constant contact with me and it was a very good experience. Thanks.”
Jun 05, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team.”
LISA THOMAS
Not impressed
⭐ ☆ ☆ ☆ ☆ (1/5)
“The sofa broke less than 2 months of owning it”
Apr 27, 2023
Manish Giri
“Hello Lisa Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We request you please refer to your email inbox or spam for an email from Ashley. Thank you, Review team ”
TIMOTHY WORSHIM
The couch I've needed for awhile.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I'm so far loving my new couch. I needed a replacement for an old loveseat that I left behind in a move to a new apartment. The cushioning is firm which is good because I am not a fan of furniture you just sink into. The color fits overall with my apartment and the size is great for the space I have for it. Overall a very nice couch for my needs.”
Apr 20, 2023
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
ANGELA HOLMES
Angie
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new recliners”
Apr 11, 2023
Manish Giri
“Hello Angela Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-864-0118. Thank You, Review Team ”
STEPHNIE BROWN
Seats are slanted, cannot be comfortable
⭐ ☆ ☆ ☆ ☆ (1/5)
“Both recliner sides of the sofa is slanted”
Apr 03, 2023
Sachin Singh
“Thank you for your feedback. Please check your spam, folder for an email requesting more information. Social Customer care, Review Team”
MATTHEW WHEELER
New furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Furniture is amazing, the group that delivered it treated it with so much care, respect.”
Feb 26, 2023
TOM MCGRATH
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Outstanding sofa at a great price. Super comfy, cushioning is on the stiff side (which I like). Armrests are well padded, no hard spots throughout.”
Feb 02, 2023
BARON SMITH
Tulen
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Comfortable but cheap looking.”
Jan 22, 2023
KRISTEN SEED
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable.. love it so much I came back and got the matching chair.”
Dec 29, 2022
JOYCE HOLT
Good buy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and fits small space perfectly. The color was also a good choice.”
Dec 03, 2022
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team”
LESLIE BIEG
Get this couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Buy this couch, you won’t regret it. It’s the most comfortable couch ever! Firm, but soft, you won’t sink down in this couch.”
Nov 20, 2022
TODD RUNYON
VERY uncomfortable, Low quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“After receiving this unit and the accompanying loveseat, I decided within 15 minutes that it needed to be returned.
It is VERY uncomfortable and is also not a good fit for someone that is relatively tall.
Whiel I also understand this is a very well-priced unit, it is not of a very good quality.
Ashley has now picked up the furniture for return.”
Nov 14, 2022
LYNDA DUCKWORTH
Couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“So far I am liking it”
Nov 08, 2022
AMIT SHARMA
Love this sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Actually was looking at other store and there was a cheaper sofa but they increased the price then we found this . Loved the color it is actually nicely priced comfy and the whole process of purchasing and having it delivered was smooth and painless . We love this and thinking about buying the loveseat which is very similar to this as well”
Nov 01, 2022
RICKY HEFFRON
Not bad but not the best
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s not a bad set but I do hear the couch popping sometimes when sitting down. The fabric seems like nice quality. I would say it’s on the budget side of recliners.”
Oct 27, 2022
Julie Allen
“Thank you for your feedback. Please check your spam, folder for an email update. Thank you, Corporate Customer Care, Review Team ”
Rosa Argo
If you like firm, this ones for you.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The sofa was smallish, the cushions were very firm. Im sure they would soften in time. Unfortunately, they were returned.”
Oct 22, 2022
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Corporate Customer Care, Review Team ”
HELEN DILLON
Comfortable. Good choice for any space.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with our purchase.”
Oct 20, 2022
DICK MC EWEN
Great looking & cozy too
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new sofa, love seat & recliner. Besides looking so warm & inviting, it makes me happy. Thank you Ashley.”
Oct 10, 2022
LUIS VENTURA
BE$T DEAL ON THE MARKET
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am pleased by the color scheme, the installation, and the functionality of my new sofa! In comparison to other furniture competitors, this sofa is ABSOLUTELY worth the price $$$”
Oct 09, 2022
DIANE HOLDAWAY
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable”
Oct 07, 2022
LORI BOYOGUENO
Disappointed
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very cheaply made.. dogs jump up on it and it is so light weight it tips backwards. Not comfortable at all.”
Oct 03, 2022
Julie Allen
“Thank you for your feedback. Please check your spam, folder for an email update. Thank you, Corporate Customer Care, Review Team ”
ANGELA PRESTWOOD
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and mechanical recliners work great!”
Oct 02, 2022
KIM WESOLOWSKI
Best decision we ever made!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are loving our reclining sofa and loveseat. This is our first Ashley purchase and we couldn't be happier with our choice so far. It is firm but comfortable. I like the firmness as I believe it will last longer so there is time to "break it in" and we will enjoy it for a longer time! I don't feel like I'm sitting on the floor when I sit on it. Great purchase!”
Sep 29, 2022
JOSE MENDOZA
Excellent purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I can't even begin to say how amazing these couches are. They are light to carry around, but strong and sturdy and are made of excellent fabric. My cats fell in love with them, and my family all loves them.”
Sep 01, 2022
Sachin Singh
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team”
GLYNDA WILSON
Its overall satisfactory for area we’re using it.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I am welled pleased with the color and fabric. Not as comfortable as I had hoped.”
Aug 31, 2022
Julie Allen
“Thank you for your review. Please let us know if you need any further assistance at 800-240-3440. Thank you, Social Customer care,Review Team”
MAGDALENA FIGUEROA
Comfy Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is comfy and looks great. It is easy to open and close the reclinable section.”
Aug 29, 2022
LINDA SELLS
Try to improve the button to recline!!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love the color, fabric But….the button to push it to recline is soo hard for me and to push it down with my legs is too strong!! Hope it will get better the more I use it!!”
Aug 13, 2022
JAN LONG
Great furniture, love the color and the comfort!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Tulen furniture looks great in my house. I especially love how comfortable each piece is. I am very happy with the collection.”
Aug 12, 2022
LISA BURNETT
Nice comfy sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“For the price point this is a really nice reclining sofa. It’s just a standard looking pillow top arm sofa with 2 recliners on the ends. It’s firm support not cushy soft but it’s very comfortable and we like it. The upholstery is soft. The mechanism
Is manual but it’s quiet operation. We’re pleased with the purchase, would recommend and would buy again.”
Aug 01, 2022
Sachin Singh
“Thank you for sharing your valuable feedback. Please let us know if you need any assistance at 866-436-3393. OCC ”
Ben Dundas
Uncomfortable, Frame Damage & Wears Easily at 1 Year
⭐ ☆ ☆ ☆ ☆ (1/5)
“The store model clearly had extra padding or something in it, because after 6 months I started to notice the lack of padding, support, and comfort. You can feel the wood frame and foot rest with almost no padding to cushion in it and the arm digs into your side. Just after 1 year, the frame started to crack in the sofa and was not covered by warranty. This is with just a single person using it mostly. This is not a good option, even at the cost, if you want it to last more than 1 year of comfort. Don't buy!”
Jul 11, 2022
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag.”
AKASH SINGH
Good Budget Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good one in the price range.”
Jun 03, 2022
Sachin Singh
“Thank you for your review and if you have any questions please reach out to us at ReviewFeedback@ashleyfurniture.com”
CHARLES RAY PICCOLINI
tulen
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“love the high back, good looking sofa and loveseat”
May 27, 2022
Traciann Lewis
“Thank you for your feedback on your reclining sofa and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
KARAN THATCHER
Great Couch for the Price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“My Tulen couch is just what I wanted - not too expensive and comfy as can be. I'm very happy with it.”
May 12, 2022
Irfan Haider
“Thank you for your valuable feedback .Please feel free to reach back out to us at ReviewFeedback@Ashleyfurniture.com if you need any further assistance.”
HARRIET HALL
Love the couch.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable especially when reclining.”
May 12, 2022
AMY FARKAS
Awesome!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the sofa, price was great and super fast delivery. Great experience!!”
May 08, 2022
MANASA SN
Good for moderate use
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good for so , but overusage might make the seats loosen / sag .”
May 03, 2022
Sachin Singh
“Thank you for your review and if you have any questions please reach out to us at ReviewFeedback@ashleyfurniture.com”
LORI UFFNER
Great value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfortable. Great sofa at a reasonable cost.”
Apr 25, 2022
Samantha King
“This review made our day!”
CORLYN PETERS
recliner sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“matches our other recliners. very confortable.”
Apr 24, 2022
Samantha King
“Thanks so much for sharing your experience with us.”
Derek Dalgleish
This Sofa Has Turned Me Into a Back Sleeper
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’ve had this sofa for four months now and I love it! I’m six feet tall and I have plenty of room to lay out across the sofa. I’ve always been a side sleeper when I’m in my bed but it is so easy for me to fall asleep on my back when I’m laying on this sofa. It is super comfy and roomy and the reclining is an added perk! I also really love the mocha color. Highly recommended!!”
Apr 15, 2022
MARK SECREST
In person better than buying online
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Smaller and not very comfortable for the price”
Apr 13, 2022
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
BONNIE BROWN
💕
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it. It’s very comfortable and the fabric is beautiful.”
Mar 29, 2022
CHRISTI WADE
I always wanted a reclining couch so I bought it. Price was good!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I loved this couch. Very comfortable and firm!”
Mar 28, 2022
SANDI SAURERS
Happy with my purchase.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with my Tulen living room group. A little more firm than I expected. Recliners don’t take up much space.”
Mar 28, 2022
DAVID SMITH
Tulen Reclining Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far it has held up well and looks great.”
Mar 23, 2022
KENNETH ADAMS
Excellent value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far very good ,will review again in 60 days”
Mar 19, 2022
SAIKIRAN SAMBHANGI
Amazing sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Strong and sturdy, in one word excellent quality.”
Mar 16, 2022
NANCY ROLLER
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m very satisfied with my purchase. It seems to be very sturdy. I really can’t give a totally honest opinion because I have had it only a couple weeks. It hasn’t had much use. I don’t know how it will be in a couple months. Check with me later”
Mar 15, 2022
VENA ALLENDER
I like it ok.. but was just too expensive... I don’t feel like I got my money’s worth.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Was too expensive for the quality.”
Mar 14, 2022
SUE RICE
TULAN RECLINING SOFA
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Super comfy, Doesn't weigh a ton, love that it has a recliner on both sides. BUT the leg extension on the recliner isn't that strong. If you have a small toddler or a 25# dog laying on your legs, and you lean forward, the leg extension will slowly retract, and slide your babies onto the floor.”
Mar 11, 2022
KEVIN KIRBY
Great sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa - super happy.”
Mar 04, 2022
Andrea Portsche
Perfect fit
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it, very comfortable!”
Feb 26, 2022
LESLIE BURGESS
Looks nice but not comfortable
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The furniture looks nice but it’s very uncomfortable to sit in. There is not much padding and you can feel the wood that it’s made from. When it reclines there is no cushion on your ankles. The arm rest on the couch has a burr in the fabric, almost feels like a burn or some kind of glue.
I won’t ever buy furniture online again. I need to sit in it first.
I wish we could trade this furniture in for a different model. It looks nice but it’s not comfortable to sit in.”
Feb 26, 2022
BETINA BETTIS
Love the Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The couch is great.”
Feb 23, 2022
SHARON LATHERS
Sofa is Okay
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I feel its not well put together and its very uncomfortable if not care reclining the mechanism will break its very stiff I have to pull it a few times very carefully the material is great has a hole in fabric on arm even though came wrapped very well...Not too keen on this sofa”
Feb 14, 2022
Julie Allen
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you. Please email us at reviewfeedback@ashleyfurniture.com. with pictures of the defects you're able to see, and provide your contact information, sales order number, a copy of your review and our team will reach out to you as soon as possible. ”
JEANNINE CONDO
So comfy !! We love it ! Sofa can be close to the wall and you can fully recline !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was so leary of buying furniture online , without sitting and reclining on it first. But my husband and I are both handicapped, so I decided to order this sofa and recliner.
Omg !! I am thrilled with my purchase !! For the money , the sofa and recliner are wonderful! So comfy and the sofa can sit close to the wall while you fully recline. We love ! The only thing is when you get up , the bottom of recliner is hard to close. But like I said , for the money I love it !”
Feb 06, 2022
RAY BRUNNEMER
Hard seats
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Seats are harder than I would have liked.”
Jan 09, 2022
BETSYLOU KELLEY
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice looks great and very comfortableg”
Nov 11, 2021
Stephanie V
“Thank you for your feedback on your sofa and we are glad you like it! I would also like to thank you for being an Ashley Furniture Customer.”
APRIL WELCH
New Couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The couch is great minus the support in the seat of the reclining area. The backing has great support and is very comfortable, but the seat does not seem to have the support it needs to keep from sinking farther than it should which causes the lower back to ache. The center seat is more firm an quit comfortable.
The color is great and goes with just about anything in the house.”
Nov 09, 2021
ROBIN PATRICK
Satisfied
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it, very comfortable”
Sep 05, 2021
SHELLEY KUHAR
Recliner couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very comfortable, only problem is it was broken, and needs a part at the recline. Can’t push feet down, it gets caught. Still waiting for part. The service man fixed it for a little while.”
Aug 25, 2021
KELLY CAMPBELL
Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the sofa”
Aug 16, 2021
JEFFREY ANDREJEWSKI
Not impressed
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not the color or material that was advertised”
Aug 13, 2021
FLOYD SMITH
Sofa review
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good sofa!!!”
Jul 31, 2021
NEREO PARDO
Love the sofas!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These are comfortable, sturdy, not too soft they are just right!”
Jul 30, 2021
THERESA BLAKE
New sofa review
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with new sofa. Small enough for our space and very comfortable and easy to use.”
Jul 01, 2021
CAROLYN DIMARTINO
Comfortable sofas
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable & beautiful sofas that I would recommend”
Jun 25, 2021
BRIAN GARCIA
Very happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great comfortable recliner couch”
Jun 08, 2021
SUZETTE CUMBERLAND
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is very comfortable and looks wonderful. My husband and I love it!”
May 30, 2021
ROSEANNA KENDALL
Very nice!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very simple but nice and comfortable!”
May 24, 2021
CHRISTINE BATUTIS
Love love it ❤️ 💕
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it so much! It’s so comfortable that I’ve been sleeping on it at night because it’s more comfortable than my bed!”
May 20, 2021
HANS CLEVER
Even my 12-year-old cat loves it!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was surprised at how easy this couch was to deliver to my home. My previous 2-recliner couch of 20 years came fully assembled and I had to bring it to my house in my van at the time (very cumbersome). The partial assembly was very easy, and I'm still blown away at how comfortable this couch is compared to my previous couch, which was an ugly dark green and more than 30% more than the price of this couch (in 2001 dollars!).”
May 08, 2021
JACQUELYN BROWNBENEFIELD
Good overall
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Overall it’s comfortable however when we recline all the way back the seat keeps pushing us back up vs staying down. You have to make an effort to lay all the way back vs just relaxing.”
May 04, 2021
JESSICA CALDWELL
Recliner sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thinking about purchasing another one for family room.”
May 03, 2021
FLO STOCKTON
Perfection
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love my new furniture”
Apr 13, 2021
RHONDA TUNGATE
Perfect chill couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is super soft and so relaxing.”
Mar 27, 2021
LISA HICKS
Recliner sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We Love our new recliner sofa for Ashley home furniture.”
Mar 26, 2021
Michele Kitley
Great purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Very comfy.”
Mar 25, 2021
JOANN COLEMAN
Beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new sofa! It is exactly what I wanted. It is stylish, comfortable, and the mocha color is beautiful. The service I received at Ashley was also five-star. I am a very happy customer.”
Mar 15, 2021
JAMAL POWELLHODGE
Good
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s a comfy couch”
Mar 02, 2021
NICOL MICHEL
Defective
⭐ ☆ ☆ ☆ ☆ (1/5)
“Defective on one side doesnt open correctly and it’s not padded correctly on the one side”
Feb 20, 2021
DORIS SUTTON
Very professional delivery guys
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks good and super comfortable and your delivery guys were awesome and very professional”
Feb 11, 2021
ADAM GARZA
Good Quality but lacks comfort
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I give it 4 stars for the quality of the sofa recliner. The couch is tough and must be broken in. Don't even think about sleeping on this couch! If your looking for comfort I would advise keeping looking!”
Jan 07, 2021
MARIAN NELSON
Nice and comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my couches do my grandchildren”
Dec 21, 2020
TAYLOR MUNDEN
Very nice for the cost
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This item was definitely designed to go fairly close to a wall. The way it reclines as well as you can see the black painted metalwork under the sofa in the back. It is easily disguised with a 1”x 2” strip of wood.
Comfortable, attractive and priced great.”
Oct 05, 2020
PIERRE MASSON
Very Nice Product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice furniture”
Jul 27, 2020
PHILIP FERRANTO
I would recommend it to others
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Looks great cushions are super firm. Only negative thing is it's hard to close down the recliner but I am assuming that will loosen up with use. Very sturdy”
Jul 20, 2020
PAUL FEELEY
all about the foot rest.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The couch & love seat are beautiful, but the foot rest is hard to push in. I have a weak leg which makes it all most impossible to fully enjoy the reclining feature. So disappointed which is why only 3 stars.”
Jul 19, 2020
THOMAS RUPPERT
Furniture exactly as presented on website
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Furniture was received in boxes with backs removed wrapped and undamaged. Delivery folks placed boxes in home where I requested. Unboxing and assembly was very simple. Seat backs just guided and snapped right into place. Furniture was exactly as the site presented and identical what we saw in the local store. We are very happy with our purchase!!”
Jul 11, 2020
jenni r
wish I had looked around more
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It is a pretty couch, but not so much comfy, on the harder side, I have had about 3 weeks now and starting to see a little wear on the seat where I sit the most. i figure by a year it will be broke down even more. It is not as deep as I would like it and the back is just a little to high for a short person like me. so look around and sit on a lot of them. I do like the gray.”
Jul 03, 2020
KAREN SOUTHARD
Happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with my new sofa!”
Jun 30, 2020
KATE VIELING
After a year of use ...
⭐ ⭐ ☆ ☆ ☆ (2/5)
“After a year of use it is not wearing well”
Jun 24, 2020
JAMES STANLEY
Very nice sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and beautiful sofa!”
Jun 11, 2020
DENNIS SUTTON
Sofa Purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great experience. Very happy with purchase.”
Jun 10, 2020
JOSE SALAZAR
Gooooood
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good I like them”
Jun 10, 2020
Ashok N
Bad Quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“I purchased this sofa and it’s started pilling within a month . Very bad quality sofa.”
Jun 06, 2020
DEBORAH LINDEMAN
Great deal on my furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really comfortable”
Jun 05, 2020
ELIAS ATUNCA
Great buy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it... great furnuture.”
Jun 01, 2020
GLADYS BENNETT
Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“They are comfortable, they are sturdy, and look gorgeous in our living room.”
May 28, 2020
VITO ZERILLO
Acceptable
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Would have given it a 4 star but it is difficult to retract the foot rest so three stars it gets”
May 15, 2020
SHERRI DRAKE
Good
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like it, thank you”
May 15, 2020
LINDA HOLBROOK
Tulen Couch & Loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My Couch & Love Seat arrived yesterday. I chose the Gray. I was concerned it would not fit through my doorway which was about 32" wide maximum, but it came through so nicely. I love this set! So comfy. The guys were super nice that delivered it, Thanks Ashley furniture! If I ever need another set, I'll be back!”
May 08, 2020
LUZ LABOY
N/a
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It was Okay to be my first buying”
May 07, 2020
GIUSEPPE ODDO
Hard Sofa
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Not a soft sofa. The sofa is pretty firm. I wish it was softer.”
May 05, 2020
JERAMEE LUMPKINS
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am really enjoying this new couch. It’s very comfortable and provides great support for my lower back.”
Apr 25, 2020
Olga Camacho
Love my purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my purchase. My sofas are comfortable. The recliners wirk great and the color is perfect. Thank you Ashley. I'm very satisfied.”
Apr 14, 2020
Bruce Hovland
Tulen sofa recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable. Ordered loveseat and recliner”
Mar 28, 2020
SALLY SITZ
SS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My husband and I love our new sofa! it is very comfortable and matches the chairs we bought at Ashley. Great price.Recommend it highly”
Mar 25, 2020
AMY DRIVER
So good!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is an amazing sofa. Couch naps are the best!”
Mar 15, 2020
LESLIE ARROYOSANCHEZ
Comfortable sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“As pictured on their website, this sofa came in that very color. When reclining, this sofa is easily comfortable to relax in. It takes up less room, even when reclining. Very happy with my purchase and considering purchasing the recliners as well.”
Feb 21, 2020
ANNE JOUBERT
Perfect Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to clean and very comfortable.”
Jan 21, 2020
THERESA HUDSON
Fabulous and delivery guys were great to.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my sofa.I was worried about ordering it online but it turned out great.”
Dec 23, 2019
Joseph Robbins
Comfortable and durable!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and durable!”
Nov 11, 2019
Kevin Lambert
Excited about my purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“First time in 30 years buying furniture! Saw this set online, then we t to the showroom.I was not disapointed! Very comfortable, nice height and length.”
Nov 02, 2019
STEVEN DAVIS
Ok
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just what I needed”
Sep 10, 2019
Ligia Higgins
Tulen Reclining Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am so happy with my Tulen Reclining sofa. It is so comfortable plus it was on sale.”
Sep 03, 2019
MURALIDHARAN NAIR
Recliner Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really comfy”
Jun 24, 2019
SUSAN MARTIN
Pure heaven
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this unit. Happy I bought it.”
Jun 13, 2019
cathy gist
tulen sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“first online furniture purchase....color was exactly what i wanted...furniture seems solid and high quality and very comfortable........would have given 5 stars but i have only owned it less than a week so dont know the real longevity of this item until further use”
Jun 05, 2019
Lorraine Morris
Would not recommend anyone to buy this sofa.
⭐ ☆ ☆ ☆ ☆ (1/5)
“It is not deep at all and feels like your sitting on concrete.”
May 31, 2019
Georgia Higgins
Awesome
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The deliver guys were awesome”
May 18, 2019
Jose Gonzalez
Fantastic reclining sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I took a chance and ordered on line and I am fully satisfied. Very comfortable and recliners work great! They delivered within the period specified and I cant ask for better service. Thank you all.
JCGJR”
Apr 14, 2019
Great color and features
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this about 6 weeks ago and I couldn’t be happier with my purchase. The couch is comfortable and the ends recline easily. I love it!”
Feb 08, 2019
I am loving it.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Is very comfortable, better than what I expected. I totally recommend it.”
Feb 01, 2019
Great sofa, Very sturdy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“What does show for four days ago good choice I made”
Jan 31, 2019
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great addition going to purchase matching chair soon”
Jan 29, 2019
Great Sofa! No backaches!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this reclining sofa. When I sit on it I don't sink in it. It's firm even when I put it in reclining position and the recliner comes up. It's big and longer than my previous costly sofa. I love it. I can get out of it easily and I don't have backache, now!”
Jan 29, 2019
Great couch for the money
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Well built, comfortable, reclines fully for naps. Not sure if it would stand up to the rigors of kids and pets, but for my wife and I it is perfect. Manual recline a little hard to lock when done reclining but hopefully will get easier with more use.”
Jan 26, 2019
Comfortable and spacious
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a great sofa, nice-looking, firm cushions (nice for folks needing back support), and comfortable recliner positions. Big enough for three adults to sit without being on top of each other. Super price via the sale at Ashley too!”
Jan 19, 2019
Not comfortable at all
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I brought this sofa on Black Friday. In the store I fell in love with the fact that it reclines and it was super comfortable. After it was delivered I tried it out and it was too hard for comfort. Two weeks later and it's still very uncomfortable, it hurts my back. I want to return this sofa really bad. I don't think it the same as was in the store”
Jan 08, 2019
Nice and firm
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I only had my sofa for four days so of course it's still lovely”
Dec 22, 2018
Great reclining mechanism.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've only had it a week, but my boss (wife) and I are very happy with it.”
Nov 25, 2018
Love this furniture!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Because it’s so comfortable, I fall asleep on it all the time!”
Nov 06, 2018
Very Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We purchased this sofa and like that it's comfortable whether it's being used as a regular sofa or in semi or fully reclined position.”
Nov 04, 2018
Great Value for Money
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We opted for the Chocolate color set. It reclines all the way, which is amazing. I am very satisfied with the purchase so far.”
Nov 03, 2018
great sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fits both my husband and myself even though we are not the same height. Easy to operate.”
Oct 14, 2018
Recliner difficult to close
⭐ ☆ ☆ ☆ ☆ (1/5)
“I bought this reclining sofa three months ago and it is too hard to put the reclining foot part down. I thought it may become easier to put down over time but it still takes all of your might to put it down!”
Sep 29, 2018
Great Support!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this sofa a month ago, and love it! I have lower back pain, and this is the perfect couch for that. Can sit for hours without pain!”
Aug 12, 2018
Very comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just delivered two days ago. So happy with my purchase.”
Aug 04, 2018
Great Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this for my wife She loves it Love it too Very comfortable”
Jun 05, 2018
Couch and loveseat
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Like the looks of both of these. Comfortable. We have only had it for a couple weeks. Foot recliners could have more padding as you feel the wood when you put them back down. Great price. Hope it holds up, as it should as ours is only used six months a year and only has two senior people sitting on it. Fingers crossed.”
Jun 01, 2018
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This was an impulse buy online due to my husband who couldn't make up his mind. We wanted something to hold us over for about a year or two. So far we have had this for a week. Our family likes it and the husband loves it more. You do not sink in its cushions. It's not hard but firm. Material is not the most attractive but seems like it is going to hold up well. Overall, money well spent.”
May 17, 2018
Nice and comfortable sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice and comfortable sofa. Just wish it didn’t take 30 days to get it.”
Apr 18, 2018
Getting rid of it less than 5 months old.
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very poor materials. Loses its shape and comfort right away”
Mar 15, 2018
Great Buy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this sofa so much. It is beautiful and well built. The fabric is tough and comfortable. Thanks Ashley!”
Mar 12, 2018
Loving my reclining sofa!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I am very happy with the reclining sofa I purchased for my TV room. It is so comfortable I fell to sleep the first time I tried it. My family loves it as well everyone wants to be on the new sofa. You can not go wrong with the quality Ashley furniture has. Thank you.”
Feb 11, 2018
New sofa and loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and beautiful! I love that the recliners close easily!”
Feb 10, 2018
Just received my couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I will rate it again in three or six months! Delivery went smooth and the couch is so comfy! It was one of my favorites when I went in the store!”
Oct 07, 2017
sofa
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I love my sofa but am having trouble getting a part for it that broke.”
Oct 04, 2017
ASWINPRAKASH JAYAPRAKASH
Worth for money
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Worth for money”
May 14, 2025
BRITTANY TODD
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Jul 08, 2025
Christian Deposoy
“We’re sorry to hear about your experience and appreciate you bringing it to our attention. Please email us at solutions@ashleyfurniture.com with the subject line “Attention Cd” and include a copy of your receipt so we can help resolve this. Thank you for your patience.”