Customer Reviews (31)
Shannon Cross
Not worth it despite the high reviews
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cushions do not hold up for very long. Pull out bed mattres is super uncomfortable as well as the couch itself. If you want it just for looks its good but not as a daily use couch .”
Feb 23, 2025
ISAAC DALTON
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 01, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Angelbert Casido
“So glad you do! Enjoy!”
CHRISTIE WATERS
Good couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love how firm the couch is and the size. The mattress is okay.”
May 13, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Alcona Queen Sofa Sleeper! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
CARMENCITA RAMOS
Sofa bef
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful. Sofa bed mattress is very good. Comfortable and durable material.”
May 11, 2024
Mikee Singco
“We're thrilled to hear that you find our sofa bed mattress beautiful and that it exceeds your expectations in terms of comfort and durability! Providing high-quality and comfortable products is what we strive for, and we're delighted that our mattress has met your needs. Thank you for choosing us for your comfort needs, Carmencita!”
Tyronne Diputado
“Thank you for your wonderful review! We're thrilled to hear that you find our sofa bed beautiful and comfortable, and that you're satisfied with its durable materials. Your satisfaction is our priority, and we appreciate your support as a valued Ashley customer!”
HEATHER DUCHESNE
Love the Bed/ couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absoltely love the couch! My kids are enjoying that it turns into a bed! Beautiful design and color. THe color is more or a white gray than a beige. Very satisfied with the product.”
Mar 26, 2024
Katie Hand
“We appreciate your feedback, Heather! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
MARY DENUNZIO
Quality piece of furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sleeper sofa is better than I thought it would be! The fabric is a beautiful linen and feels so nice. The sofa feels like a quality piece of furniture. The sleeper mattress is good! Would definitely recommend.”
Mar 17, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHRISTINE MCRANDAL
Perfect for our space
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We just purchased this couch for our basement and although we have not used it as a sleeper yet we love the couch. It’s very firm and can double as a guest bed if we need it.”
Nov 14, 2023
Katie Hand
“We appreciate your feedback, Christine! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
FRANCHESCA NAVEDO
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s comfortable although I did change out the throw pillows to something more modern. I have not used the sofa bed yet.”
Nov 03, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SUZANNE DIERKS
Beautiful Sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Alcona sleeper sofa and loveseat look fantastic in our Florida condo! Delivery went off without a hitch. The furniture was delivered the exact day and time that we needed it with no problem! Delivery guys were top notch!”
Oct 22, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LIZETH BARRIOS
Excellent sofa sleeper I recommend it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect, I love it.”
Oct 06, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
NORMA PELFREY
Nice sofa bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks nice and is comfortable”
Jun 07, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
AGUSTIN OLIVERA
Fantastic
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is a great piece of furniture”
Apr 26, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
JOHN BARNETT
Just what we needed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good looking furniture and fits like a glove.”
Mar 21, 2023
Prabhjot Prabhjot
“ Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
NESTOR LLANDEZ
100 percent satisfied nice for every day sleeping
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is really nice and comfortable nice product I really recommend”
Feb 19, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
AMY PITTMAN
Looks great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great. Haven’t had a chance to use it yet.”
Jan 01, 2023
ANN FRIEDMAN
Alcona Sleeper
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“very comfortable”
Oct 10, 2022
MARYLOU SHORTS
Sleeper Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it!! Like everything about it.”
Oct 04, 2022
SARA BLAKE SMITH
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa with a comfortable mattress and five cute throw pillows included!”
Sep 14, 2022
Stacey Holder
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We have really enjoyed our new furniture so far. Comfortable and looks good.”
Sep 07, 2022
LISA BINKLEY
Lovely and comfy couch and bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We recently received this sleeper sofa and love both the sofa and the fold-out bed. Nice design. Comfortable and attractive fabric. Comfortable bed.”
Sep 06, 2022
ABIGAIL ALLEN
Very very nice. I am Pleased
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“After purchasing a 1500 sofa from overstock that was such bad quality i had a hard time giving it away on marketplace, I decided to order this sofa. I read the reviews and felt it was worth a shot. I have purchased a lower end Ashley couch in the past abd the material wore out quickly but the couch is still im ise in my home and is holding up fairly well so I hoped this would be a better quality item Abd it was!! Was tremendously pleased and honestly a little surprised as to the quality of the sofa overall. . Very nice. Lots if beautiful pillows too. I actually had to put a few away for later. Seems well built and i am picky picky picky. The material is beautiful. The couch is comfortable for a sleeper sofa Time will tell.but so far I give it a solid B+overall and for price/value a solid A.”
Jul 26, 2022
HAROLD KING
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Will buy again”
May 08, 2022
DAYNA GOEBERT
Great sleeper sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect for our loft for movie night and sleepovers! Love the color!”
May 04, 2022
COURTNEY HULLA
Queen sleeper sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it .. it’s comfortable and firm..
no sagging !!!”
Apr 28, 2022
Sachin Singh
“Thank you for your review and if you have any questions please reach out to us at ReviewFeedback@ashleyfurniture.com”
Hana H
Medium firm and comfortable
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The sofa is beautiful and the fabric seems quite durable. The seat and cushions have a medium firmness, good support and I have fallen asleep on these; but four stars since I would have loved a more sinking feeling and a softer fabric. Having said that, of all the sofabeds I tested in store at Ashley, this felt the most comfortable to lounge on. It is on sale now which makes it a great value”
Mar 25, 2022
SHANNON HESS
Great sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've had my sleeper sofa for a few months now and I am very content with my purchase. It is a comfortable sitting couch. The color is great and very versatile. The material is soft and the cushions are plush. The sofa bed mattress if overall pretty comfortable but does slant a little bit so not good for anyone with back issues.”
Jan 18, 2022
JENNIFER CONNELLY
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfortable and cute”
Sep 19, 2021
AMBER LEAL
Comfortable and functional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this couch! Looks just like the picture. Super nice and it’s firm, yet comfortable. The beds are nice, but I’m sure a topper would help it be even more comfortable. I’m glad we decided to purchase this couch!”
Feb 11, 2021
DANETTE VANCE
Alcona Sleeper Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love love love my new couch!!! Delivery came 2 weeks before originally estimated. The colors are perfect for what I wanted. The sleeper is surprisingly comfortable too!”
May 15, 2020
MARIA SOSPEDRA
Awesome and I would recommended to friends.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This sofa bed is very comfortable, soft and feel like I am in a cloud.”
May 12, 2020
DAVID LANIER
New sofa sleeper bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Had a great purchasing experience at Ashley Furniture, Concord, CA. The selections were perfect for what we were looking for, sales help from Richard House ensured we got the best deal. The Alcona Queen Sofa Sleeper is very comfortable, for sitting and sleeping.”
Jul 12, 2019