Customer Reviews (133)
KELLI GULLA
Don't buy from Ashley Furniture
⭐ ☆ ☆ ☆ ☆ (1/5)
“Couch has a lot of pulls and cushions lost their shape.”
Apr 25, 2025
EDELWEISS STAMARIA
comfortable good quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“comfortable coach”
Nov 05, 2024
Ace Bocanegra
“Hi, Edelweiss! Thank you for your review! We're glad to hear that you find the couch both comfortable and of good quality. We appreciate your feedback and hope it continues to bring comfort to your space!”
CAREY BIRO
So comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are so happy with the Monaghan furniture we got. Our dogs are loving it as well.”
Jul 08, 2024
Mikee Singco
“Thank you so much for sharing your feedback, Carey! We're thrilled to hear that you're delighted with the Monaghan furniture you purchased. It's wonderful to know that even your dogs are enjoying it! We can't wait to welcome you back for your future furniture needs!”
MARY PETERS
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am very happy with my sofa and love seat. It’s beautiful.”
Jul 07, 2024
Mikee Singco
“We're thrilled to hear that you're very happy with your sofa and loveseat, Mary! It's wonderful to know that they've added beauty to your space. Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
NICOLE STOUT
Love my new living room set!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s so comfortable and it looks wonderful and I am very pleased with it!”
May 23, 2024
Mikee Singco
“We're thrilled to hear that you find the product both comfortable and visually pleasing! Your satisfaction is our ultimate goal, and we're delighted that we could meet your expectations. Thank you for choosing us for your comfort needs!”
BLAKE ROWE
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I own one and a small sofa of the same brand and got this to match because everyone loves how comfortable they are to sit and relax. We love this style and level of comfort”
Apr 29, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Genora Rush
Not great quality
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Loved it at first. Now all the cushions have flattened. This is awful for such nice furniture. Have had it 3 years. Very disappointed”
Apr 03, 2024
Jamarai Moore
“Thank you for taking the time to leave us a review. Please accept our sincere apologies for the issues you've encountered with your product. Since you are outside of your one-year manufacture warranty, you can either contact your local store or our Consumer Affairs team, as they can assist with ordering any parts if you discover you need them, at a charge; if available. If you have any additional questions, please send an email to Reviewsfeedback@ashleyfurniture.com and in the subject line please state “Attention - Jamarai”. Consumer Affairs: 1-800-757-0064”
Sarah Chambers
Beauty not sturdy
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Looks beautiful but the cushions sink within a year. Furniture shopping again. 🙄”
Mar 29, 2024
Jamarai Moore
“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the subject line state “Attention - Jamarai” and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”
RICHARD PENTA
Support, soft and comfort
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is absolutely beautiful”
Jan 27, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Owned for 3 years, still love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I usually dont write reviews BUT I need to for this couch. We have the sofa, oversized chair and ottoman. This is the most comfortable couch I have ever had. Some nights when I havent been sleeping good in my bed, I will choose to sleep on the couch instead. I usually wake up in the same position I fell asleep. Unfortunately we are upgrading because it doesn't fit well in our space, it never has. I am super sad to get rid of it. I wish Ashley furniture made this in an "L" shape sectional form! I would 100% purchase.
pros:
-cushions are easy to remove and wash
-our cushions hold up well and don't "sag" like some people say
-extremely comfortable
Cons:
I agree with others that there are a lot of strings on the inside of the cushions but I trimmed it with scissors and it has never unraveled any of the fibers.”
Jan 09, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MIRIAM SAUBER
Monaghan Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The most comfortable couch I every owned!”
Jan 07, 2024
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARK TURNER
Very good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are pleased with the set. Slightly larger than we expected but works nicely for us.”
Nov 13, 2023
Jamarai Moore
“Thank you so much for your positive feedback! At Ashley, we bring you styles so you can build the home you envision. We're glad to know that you are happy with your purchase. Thank you for choosing Ashley!”
PRISCILLA CLINE
Our favorite
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Second one we bought great couch”
Oct 25, 2023
Ju Allen
“We appreciate your feedback, Priscilla! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
Kim Francis
Poor quality
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I loved this couch when we bought it. Comfortable and so pretty. It’s been barely a year and there are strings everywhere and the cushions sag soooo badly. The quality is terrible for the price.”
Oct 21, 2023
TRILBIA DUNCAN
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought it because I liked it and still do.”
Oct 04, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Terrible quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“Worst cushions they
Broke down in a year.”
Sep 03, 2023
Vikas Yadav
“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Vikas)” and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Also please include any relevant photos of the item and at least one photo of the serial number tag. Thank you for choosing Ashley! We hope to hear from you soon.”
BONNIE ANNARINO
Ashley store
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it it’s very comfortable well-made and it’s beautiful”
Aug 16, 2023
Akash Akash
“We appreciate your feedback, Bonnie! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
YONNA HATFIELD
PRETTY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“VERY COMFORTABLE PRETTY COLORS JUST AS SHOWN.”
Aug 07, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
ANNETTE OWENS
I love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Extremely comfortable”
Jul 30, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
CARRIENE PORTER
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's fine but gets dirty easy”
Jul 25, 2023
Manish Giri
“Hello Carriene Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture! To clean the Monaghan sofa you can use a dry cleaning solvent. Do not saturate and do not use water. Pile fabrics may require brushing to restore appearance. Cushion covers should not be removed and dry cleaned. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
LAURA DOXSEE
Doesn't hold up well
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The couch and loveseat are absolutely beautiful and comfortable; however, it doesn't hold up well. We have had them for less than two years and feel like we're sitting on the floor. They sag so badly that we're already needing to replace them. Such a shame!”
Jun 20, 2023
Ju Allen
“Hello Laura, I am sorry you had this experience with your order from Ashley Furniture and we would like to assist you. Unfortunately, we couldn’t locate your order with the information you have attached to your review. Please send us an email to Reviewfeedback@AshleyFurniture.com and in the subject line please state “Attention- Julie ” and in the body of the email please include your order information as well as the City and State the store you ordered from, if applicable. Include any pictures you'd like to include. Thank you and we hope to hear from you soon.”
PAMELA SHEPHERD
Monaghan Living Room Set
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love the set.”
Apr 27, 2023
Manish Giri
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
LAUREN WHITTAKER
Fantastic and Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s perfect! The color and fabric are neutral and soft. It’s a great size and extremely comfortable.”
Apr 16, 2023
Manish Giri
“Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
CATHERINE ROGER
Perfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This was a perfect match for our living room. Big and comfortable”
Mar 29, 2023
Manish Giri
“Hello Catherine Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
Sarah Bomersbach
Cushions didn't hold up - material shreds easily
⭐ ☆ ☆ ☆ ☆ (1/5)
“Initially, the look and feel of this couch was great. Deep and comfortable. However, I have owned it for about 18 months now and it is already shot. You sink too far into the couch, the material is thready and doesn't hold up what-so-ever. I am already shopping for a new couch as I need something that is much more supportive - there is no firmness left if this at all. There are only two of us living in the house, me (average size) and my daughter, so the breakdown is really disappointing.”
Mar 28, 2023
Vikas Yadav
“Hello Sarah, Please accept our sincerest apologies. This is not the experience we strive to provide our customers and we would like to assist you further. Would you be able to send us an email to Reviewfeedback@ashleyfurniture.com with the purchaser’s name, order number, email, and phone number along with the City and State the store is located in if this was placed in store? Also please include any relevant photos of the item and at least one photo of the serial number tag. Thank you.”
KANCHANKUMAR TAMBALLAPALLI
Sofa sinks far too deep
⭐ ☆ ☆ ☆ ☆ (1/5)
“The sofa, whenever we sit on it, sinks far too deep and has caused backache and inconveniences. The sofa we saw in the showroom has firm cushions; however, the one we have sunk too deep. I sat on the couch and loveseat, and the results were the same. The problem may not be with the cushions, but the sofa base needs to be firmer for the size of the cushions.”
Mar 25, 2023
Prabhjot Prabhjot
“Thank you for the response. Please accept our sincerest apologies! Please let us know if you need any assistance at 866-436-3393/Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team ”
Sarah Dunigan
Didn't hold up
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This couch was very pretty when we purchased it, but after one warranty call and 2 years, it just falls flat. The material became rough and the cushions are flat even though it didn't get a lot of use.”
Mar 21, 2023
Ju Allen
“Thank you, Sarah for your feedback. New cushions can be ordered by calling Consumer Affairs -------800-757-0064. Thank you, Review Team ”
CINDI HUDSON
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love it!”
Mar 08, 2023
DAVID GRIMES
Very comfortable and good looking.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our furniture. We live at the beach and wanted something light, yet comfortable and durable.”
Mar 06, 2023
PAULA BURRESS
Cuddle Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have been looking for a couch for over two years. I love it so much, it’s absolutely beautiful. I even did a wood design accent wall to make the couch pop more. I would advise you ladies out there that love to snuggle with your other half it’s the one to buy! Awesome price too. It’s wide when you remove the pillows.”
Mar 06, 2023
LORI BRIGGS
Awesome couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this couch and it’s so comfortable!”
Jan 23, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
KEITH TURNER
Seems like a good quality piece of furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable”
Dec 31, 2022
SUE BASHISTA
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My living room furniture is beautiful. However, my family members prefer to use the ottoman and oversized chair. They just cozy right into it and love the comfort it gives them. The sofa and love seat are so eye catching, everyone who sees the pieces I purchased thinks they are awesome.”
Nov 10, 2022
WENDY RAPP
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new sofa. It's great to lie down, very comfy”
Sep 13, 2022
DONNA BARNESBEAVERS
I love it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love it ! The only problem I have is my husband says it’s too low down for him.
It’s a beautiful set. I got 2 couches and the oversized chair, also 2 ottomans.”
Sep 03, 2022
Sachin Singh
“Thank you for your feedback. Please let us know if you need any further assistance at 800-240-3440. Thank you, Social Customer care, Review Team”
KRISTA GRAMENS
Sagging within weeks of purchase
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This couch is great upon delivery. However, I’ve had it for 4 months and it started severely sagging in 1.5 months with normal use. Now it looks like it should be replaced and is so low it is uncomfortable to get out of. A cheaply made item unfortunately.”
Sep 03, 2022
JESSICA MECHAM
It was nice for just a few months…
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This sofa was nice when it was brand new. Unfortunately, the seat is sagging in the middle and I feel like I’m sitting on the floor. The seams on 2 of the cushions are unraveling and the piece has several spots looking grey and dirty. We purchased a furniture plan so I hope the stains can be fixed, but the actual support on this is absolutely terrible. I don’t understand how an expensive piece of furniture can look so poorly after 14 months.”
Aug 02, 2022
Melody Lloyd
Spend money elsewhere
⭐ ⭐ ☆ ☆ ☆ (2/5)
“While I love the look of this sofa, I have to agree with the others. It does not last. Within days we had fraying, but now 2 years later we are on the verge of replacing. The cushions are sunken and it has a bad cream where it sounds as if the bottom is about to give way. We have a family of 6, so we definitely use the couch often, but for the price I would expect it to last longer than 2 years (not even).”
Jul 30, 2022
Manish Giri
“Hello Melody Thank you for sharing your review with us. We request you please refer to your email inbox or spam for an email from Ashley. Thank you, Social customer care, Review team”
SILVIA LUNA
The Best
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent, im so happy”
Jul 24, 2022
FRAN DANIEL
Beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and very comfortable! Pillows are so pretty!”
Jul 02, 2022
STACEY BARRON
Not happy. It was returned.
⭐ ☆ ☆ ☆ ☆ (1/5)
“This sofa was used.”
Jun 29, 2022
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. As our representative has already assisted you for this if still you are looking for the further assistance for the same you may e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number. ”
RITA KHATRI
Return
⭐ ☆ ☆ ☆ ☆ (1/5)
“The fabric fabric on one side wrinkled after i sat it in for 5 minutes. The other side was fine. There was staples showing from the bottom. When can I see my refund on my credit card?”
Jun 06, 2022
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag.”
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag.”
KARI BENNETT
Love this!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My mom loves her new couch!!! So comfortable and looks great!!”
May 25, 2022
SYDNEY KESSELL
Mostly Pleased
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love the look of my sofa -color and style. And I love the fabric. However, the cushions could be more supportive. I sit in the same spot every evening to watch TV for a couple of hours and after five months, the cushion has a dip where I sit.”
May 09, 2022
Traciann Lewis
“Thank you for your feedback on your sofa and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
CATHERINE BROWN
Do not purchase
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The couch is beautiful but will not withstand regular wear and tear. It is known to fray at all seams and not covered by any provided warranty. I would recommend the purchase of another option.”
Apr 07, 2022
Prabhjot Prabhjot
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
LEYLI BEIMSUKENS
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This sofa is beautiful and incredibly comfortable. I just received the item about a week ago, but thus far I could not be more satisfied with my purchase.”
Apr 05, 2022
Lynn Hall
Lovely chairs!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We purchased 2 chair&1/2's, ottoman and loveseat. They are beautiful in our family room and super comfy. We are so glad we didn't order the couch. It was too much furniture and good idea to measure your space!! They all fit great in the showroom.”
Feb 20, 2022
MOHADESEH TAHSINI
Sofa
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It is not as good and chic as looks in picture.”
Feb 18, 2022
Bec Jaggers
Love this couch, but...
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I have had this couch for about 9 mths and while I love this couch because it is big and soft, great for sitting, lounging, and sleeping on, the cushions do not hold their shape long and the fabric does get snagged easily. I really want to purchase the chair but with the current breakdown of the couch I am hesitant. Also it is difficult to clean because of the material.”
Feb 17, 2022
CHRIS KITCHENS
Very comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and also easy to fall asleep on lol”
Feb 12, 2022
LAURA WILDE
I love my new couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is comfortable and looks more expensive than it was! Yay!
The cushions it came with were a bonus I didn’t expect!
It’s super comfy. Long enough for a mildly tall person to stretch out.”
Feb 10, 2022
TENEKA HAWKINS
Awesome couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new couch. Very comfortable and roomy.”
Feb 03, 2022
SARA ZURA
So Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is the most comfortable couch ever!!”
Feb 01, 2022
SHAHED IQBAL
Enjoying it a lot
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Spacious and comfortable.”
Jan 31, 2022
JACKIE BOUSHIE
Love😍
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new living room! Lights and sofa all fro Ashley!”
Jan 30, 2022
Nancy Bearden
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful sofa, just what I was hoping for. I had never bought furniture online before.”
Jan 27, 2022
JAMES MEREDITH
Exactly what I was looking for!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“First, it’s beautiful! Really brightens up my living room and is so stylish. So comfortable! This sofa is oversized with deep seating and comfy cushions. The fabric is soft and has a nice tweed-like pattern. We love it. Sleeps comfortably too.”
Jan 17, 2022
CAROL SNODGRASS
COMFY, BEAUTIFUL AND RIGHT SIZED
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable sofa and super stylish. LOVE IT THE LOOK IS PERFECT FOR OUR SPACE”
Dec 08, 2021
Amy Magill
Doesn’t hold up
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Beautiful and comfortable, but does not hold up. The sofa cushions flatten quickly and the fabric pills easily. There is no bracing in the center of the frame. I love this sofa, but it didn’t last long enough.”
Dec 02, 2021
Stephanie V
“Please accept our sincere apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you as best as we can. If you wouldn’t mind, email us at reviewfeedback@ashleyfurniture.com and provide your contact information, store order number, along with the city and state of purchase, and our team will reach out to you as soon as possible. ”
TERESA PLATT
BEAUTIFUL, COMFORTABLE, VIBRANT COLORS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“i LOVE this set i got the sofa and oversized chair, and the colors are so vibrant, it is so comfy, i sat in this chair and read ,, all i can say is IT IS EACTLY HOW IT LOOKS, ELEGANT .,”
Nov 23, 2021
NED AVIES
Very comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable.”
Nov 02, 2021
JEFFREY BIGBIE
Love!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is the most comfortable sofa and goes with our farmhouse decor perfectly! We love it!”
Oct 29, 2021
Stephanie V
“Thank you for your feedback on your sofa and we are glad you like it! I would also like to thank you for being an Ashley Furniture customer.”
BARBARA HAMENT
We like it!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice, soft fabric, deep, comfortable couch. Best if your legs are up on it or on an ottoman.”
Sep 18, 2021
Grace Minerva
“”
JENNIFER VALENTINE
Buy it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best couch ever! Extremely comfortable... buy it you won't be disappointed.”
Aug 22, 2021
JACALYN MULDER
Lovely and perfect for warmer climate
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love the sofa but it’s a little too soft for me.
Yes I would recommend”
Jul 26, 2021
ALFREDA BRAUCHLER
Love it!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice and comfortable Love It!!!”
Jul 23, 2021
CINDY CAMPBELL
Very happy with this purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy and it is comfortable as promised”
Jul 15, 2021
AMBAGAHAGE DE SILVA
Monaghan couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great couch. Very comfortable!”
May 25, 2021
SUSAN MEYER
Monaghan Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this sofa, very comfortable. The cushions are firm,, but comfortable. Color is as pictured. Its light, so I wouldn't recommend it if you have small children. It's larger than I thought, but works for me. Very happy with my purchase.”
May 11, 2021
LATASHA BROWN
Get it!! Don’t hesitate!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I ordered this sofa and chair online and I it was nice but when it arrived I fell in love!! The sofa and chair are huge!!! It’s comfortable, cozy and stylish. It’s better than I expected for the price.”
Apr 16, 2021
JARHAMEEL REYES
BIG AND VERY COMFORTABLE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I like this sofa! It’s very comfy and big! I partnered it with my velvet lounge chair it looks so pretty in my living room! I knew this would be perfect never regret once! So worth it”
Apr 15, 2021
JANICE REGNIER
Love this
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa so big and comfortable to sit are lay on”
Mar 30, 2021
STEPHANIE MCCLELLAN
Looks great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It looks great! It’s firm but not too firm, so hopefully it’ll hold up nicely.”
Feb 25, 2021
LINDA BONNEY
Monogram Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s awesome!!”
Feb 23, 2021
KINDALL BROWN
Perfect all around
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable!! I absolutely love this, it’s comfy and modern at the same time. The color is perfect and clean as well. Worth the money!”
Feb 17, 2021
LAWRENCE NILSON
Love this set. So comfy.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Such soft fabric, gorgeous set!”
Jan 25, 2021
MIGUEL HALLING
Same as the chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great piece of furniture but I do not like the plastic wooden feet.”
Jan 06, 2021
MARILYN THOMAS
Looks great in the room
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love it. Many compliments from everyone that sees it.”
Dec 30, 2020
CHARITA SPEARMAN
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very good quality sofa. Love it!”
Dec 29, 2020
THOMAS GESKE
Great value and very very comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it very comfortable and t
The throw pillows are awesome. Great delivery folks and all in all we are extremely satisfied!! Would certainly recommend this product!”
Dec 15, 2020
CALVIN WHITBY
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it and my 5 year old really loves it. Lol”
Dec 09, 2020
Michael Heithecker
Monaghan Sofa, Love Seat, Chair and Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m more than please with my choice here. I purchased the sofa, love seat, chair and oversized ottoman. Still to this day they look brand new and as comfortable as the day they delivered them. Grandkids love the oversized chair as the curl up to play on there laptops and or phones. Only thing I didn’t like was the blue pillows. Easy fix was remove and store away for the kids to use in the floor.”
Nov 08, 2020
MARIBETH JAMESON
Love at first “sit” and beyond!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new Monaghan sofa! The sofa accompanies the decor of our living room wonderfully with the beige-tone throw pillows from Ashley as replacements for the aqua blue ones that came with it.
Sitting by the fire on our new sofa is so roomy and comfortable, yet still cozy. The soft fabric is relaxing and the structure has the perfect balance of cushioning and support.
We fell in love with Monaghan when we first sat on it in the showroom and love it even more now. The sofa is now our favorite place to unwind at the end of our day!”
Oct 18, 2020
MEREDITH FULTON
Love !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I just LOVE it, it’s so beautiful, cozy and soft like a chenille sweater. Gotten a ton of compliments, it definitely brightens the room”
Oct 14, 2020
ERICKA READ
Beautiful couch not enough pillows
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The couch is perfect for our living room and completes the look we wanted. It is large and extremely comfortable. We are so pleased this furniture choice so far. I only wish it had come with all the pillows that are pictured. We only recieved three pillows instead of five.”
Oct 13, 2020
kelli allsup
Sagging Terribly
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I'd like to know if the other reviewers are still so happy with this set. Judging from the pictures, their reviews were soon after their purchases. After almost a year, it looks like we have been sitting on it for 15 years. Cushions sag and slant toward the middle. I'm very upset because I looked everywhere for the perfect color/size/pieces to fit my living room. Looks cheap.”
Oct 09, 2020
VICKI WATKINS
Love it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love this set, very well made and comfortable”
Sep 21, 2020
BROOKE ALBURY
My Dream Couch at an Affordable Price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this sofa! It looks just like it does in the picture. Very comfortable and spacious! It was a long and stressful journey to get it to my home but well worth the wait!”
Aug 09, 2020
LYNN HUMPHREY
Super Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the large size of this sofa. It is so comfortable and really fits in to the coastal vibe I am going for in my living room.”
Jul 22, 2020
ALICIA OWENS
Love this sofa!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it!! Very plush and comfortable. I love the pillows and it looks amazing in my livingroom. Best purchase I have made for my new place!”
Jul 08, 2020
TREY COLLIER
Very happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Exactly as shown. Plan to get the loveseat”
Jul 03, 2020
CAROLYN MURRAY
Just what I wanted. Beautiful and can’t wait to get the oversized chair and ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nicely made great colors”
Jun 25, 2020
JAVIER LUGONES
Comfortable and stylish.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and stylish.”
Jun 18, 2020
BETH OBERG
Love my couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Such great service. Sacha was wonderful. Delivery quick and they did a great job protecting my floors and the new couch. It is so easy to take care of and super comfortable.”
Jun 15, 2020
CHRISTINA OROZCO
Truly a deep sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sofa is just as it is pictured. Comfortable, really deep and the back cushions are removable, and reversible. It is medium firm. The color is a mix of light grey and dark greys. The throw pillows included compliment the sofa well. The delivery was a 5 star service. Love it!”
Jun 14, 2020
Lindsey Meluso
Love this couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this couch!! It is super comfortable and is deep as well as long! It also comes with really nice pillows as well! I would recommend this couch!”
Jun 06, 2020
LORI PANDOLFINO
I am in love with this set!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am very impressed with my purchase of this couch, the matching oversized chair, and ottoman. The set is gorgeous and so comfortable! I will re review this one tear from now to let you all know how well it wore. Ordering during a pandemic I was nervous about how long it would take and if the delivery would be full service. No it did not take long and Yes I received the full service of set up. The delivery men were very polite and professional. Still smiling on a 90 something day! I highly recommend Ashley furniture!”
May 26, 2020
TAKYLA JOHNSON
Big and Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Larger than I expected. Good quality and comfortable.”
May 23, 2020
Nitin Sharma
“ Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
DANIEL HODGE
Poor quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“Had it a week and the cushions are sunk in and it’s sagging in the middle. Save your money and buy something better quality.”
May 08, 2020
AMANDA DIOP
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's so comfortable and pretty. I love my new couch!”
Apr 21, 2020
MAVIS CRANE
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful ,comfortable and soft to the touch. Love it!”
Apr 21, 2020
LISA SKIPPERGOSHYOUNG
Love it! Buy it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! So big! Comfy! And beautiful!”
Mar 26, 2020
Kelli SibilioDye
Perfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sofa, loveseat and chair is exactly as described! It's an oversized, super comfy and plush set! LOVE IT!”
Feb 17, 2020
Sandra Cumberbatch
Wow 🤩
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable and such a gorgeous couch”
Feb 06, 2020
Anthony DeSimone
AAA
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Kids love it”
Feb 05, 2020
Ashaw Ahmad
love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Its extra long sofa, looks great and feels great. Bought it with ottoman and love seat. Looks chic and elegant. Best purchase, it arrived in 3 weeks.”
Feb 03, 2020
Best purchase!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this sofa. It is big and comfortable. You can get in it (rather than merely sitting on it) and pile the throw pillows around yourself and cocoon with a book all day. It's really deep. Despite its size, it has clean, fresh lines and does not look sloppy, but rather structured. It feels supportive and not saggy. The color is light and fresh. We bought the couch and the chair & a half with ottoman. You can work on your laptop comfortably, and company would feel right at home visiting without feeling like being swallowed. This couch is the best of both worlds, business and comfort. We bought a loveseat different from the Monaghan line. It is a linen type fabric in the same color scheme, but not at all as deep. We got it so our smaller framed family members' feet can touch the floor. Lol. I highly recommend this sofa, and the set as well. It checks all the boxes: high quality, comfort, style.”
Jan 30, 2020
Laura Johs
Cozy and Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This set is comfy, very well made and worth the money. I am so happy I chose this set.”
Dec 31, 2019
Dawn Rast
Monaghan Sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love this set so much. It is well made & very deep seating which is awesome. Super comfy and cozy. The only thing is the smell is over powering and if you have any breathing problems it will be hard on you. I hope it wears off soon. I have had it only one week and the smell is still very strong and makes me cough a lot. that is why I only gave 4 stars. I arrived super quick within a week.”
Dec 03, 2019
Ronald Karlin
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The product is as described. Looks great. Has quality workmanship. Is very comfortable.”
Dec 02, 2019
Jane Conway
Love it! Would buy it again!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love our new sofa & matching oversized chair!! Super comfortable & sofa is nice & deep.”
Nov 26, 2019
Casandra Reynolds
Very comfortable
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great couch, super comfortable and deep seating. The only thing that I dislike is that the fabric on the sides and back is not taught enough and not enough support for. When I vacuum I'm always afraid I'm going to rip it.”
Nov 12, 2019
Kassy Crouse
Beyond happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I recieved my sofa with chair and a half with ottoman Fri.Beyond happy with all of it!!So comfortable,not a bad seat anywhere.Best purchase!!”
Sep 30, 2019
Paula Fisher
Monoghan sofa & chair & a half
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love the Monaghan Sofa & chair & a half. Order arrived as promised (6 weeks). Delivery was great and the sofa and chair look great in my living room.”
Sep 23, 2019
DEBRA KING
Beautiful and extremely comfortable!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a gorgeous sofa. Very comfortable and large! Beautiful fabric. You get the best of both worlds with this one...very durable fabric, comfortable and beautiful! Pillows weren’t our decor so we switched them out. Don’t hesitate with this one-no disappointments here.”
Sep 18, 2019
Laura Miller
Monaghan sofa and love seat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the look and feel of it and it's super comfortable. Only problem was that it took Ashley 3 different times to deliver without damage.”
Sep 17, 2019
Susan Neumann
Comfy and stylish
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love how there are two large cushions and how deep the couch is. All are removable and reversible. Fits with our beach decor.”
Aug 24, 2019
KRISTINA MEJIA
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This Sofa is very comfortable. The color is beautiful!”
Aug 09, 2019
Theresa Thornton
Nice..measurements off
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Love this set..got the chair & loveseat because of the measurements on the website..received yesterday..the loveseat was 10" off & the chair is 8" off..they can't find anyone to give me the exact measurements..they don't have floor models in the store..soI ordered the couch thinking it isn't what it says..giving 3 stars only for the measurement..5 star on the comfort & beauty..”
Jul 20, 2019
ILIA TOLEDO
Wonderful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the color! and it is very comfortable!
Kid friendly material :)”
Jul 18, 2019
Sejin kim
Love this sofa!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've been searching all over for something comfortable where I can also sleep on without having to pull anything out. I absolutely LOVE this sofa! The cushion is thick and reversible. And so far, I can sleep on it without my back aching. In the middle where the cushions meet; it doesnt dip which is what I was looking for to get more of a bed feel. Taking out all the pillows, the size is about a twin bed. I'm really happy with this purchase! Just make sure you air it out as much as possible, the smell is kind of strong.”
Jun 12, 2019
Debra Nylund
Beautiful sofa good price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I just received this couch last week and so far I love it! I gave 4 stars because I need to see how it’s going to hold up delivery was good, I would recommend it.”
Apr 26, 2019
WILBERT GOODMAN
My beautiful sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It sinks in a lil bit I will be getting wood slack for under the cushions , but I like how big and pretty it is and the price was great”
May 10, 2025
MARIA VAZQUEZ
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it, the color the design everything and so comfortable”
Jun 26, 2025
Jason Rathmann
BUYER BEWARE: Highly disappointed in the quality of this sofa
⭐ ☆ ☆ ☆ ☆ (1/5)
“BUYER BEWARE: This sofa seemed okay to begin with, but we have only had it for a year and a half and the frame has already broken. All we were doing was sitting on the sofa. We moved from one side of the sofa to the middle and all of a sudden, we heard a loud "pop" sound. I purchased an extended warranty, so a warranty contractor repair person came out to fix it. We learned then that this sofa has a "trampoline base" and it does not have springs. The repair person says they replace these "trampoline bases" all the time with Ashley furniture. We were totally surprised. We were not told this when we purchased the sofa. After just a couple days after being fixed, it has gone back to the same thing. It still makes loud creaking noises. This sofa has not been comfortable to sit on in months. The repair person said it's because of the cushions. The warranty company won't do anything else because they state, it's "wear and tear." Since the cushions are not attached to the sofa, we have turned the cushions and flipped them like we are supposed to do, but that doesn't really help. How can these cushions only last barely a year and a half???? We have been highly disappointed in the quality of this sofa. The sofa doesn't get jumped on by kids. Just normal sitting. We expect more from a $1200 sofa. If I didn't purchase the extended warranty, we would still have a broken couch after just over a year. Why can't they just replace the entire sofa? That's still an unsolved question my wife and I are asking ourselves. When we first saw this sofa in the store, my wife and I both agreed it was the right one for us, but after just a year and a half, it's become our nightmare.”
Jun 24, 2025
WILLIAM UTROSKA
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 13, 2025
L Y
Do not buy
⭐ ☆ ☆ ☆ ☆ (1/5)
“Do not buy. I am confused by all the good reviews. Delivered in Jan 2025, armrest frame broke in May 2025. I had a hard time reaching customer service because my call kept getting answered by Cardi's who couldn't help me. Ashley furniture said this type of malfunction isn't covered under warranty but they sent a couch mechanic out as a courtesy. He couldn't fix it and said Ashley would reach out in 5 days but it's been 2 months and I never heard back.
Separately I also experience the sagging and flat cushions others mention in their honest reviews.”
Jul 18, 2025
ROBIN MARZO
Best sofa I’ve ever had!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this sofa so much I bought another exactly the same. The seats are deep and comfortable. The material is soft and durable. I love the high back. Best sofa I’ve ever had!”
Aug 07, 2025
Tyler Buske
Great for Tall people, lasted well. Love it
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I've had this couch for 6 years. I'm a tall man at 6'3" and 250 lbs and the seat depth is unmatched. Cushions have held up well, we did just recently replace the bottom cushion fillers as we wore them out in covid lol. But the cost was like less than $150 total and easy to do. So it has a new life already. I may be having to just get another one of these instead of a sectional as i can't find this kind of seat depth in almost any other models for less than $5,000”
Sep 19, 2025
SALVATORE NASCA
HORRIBLE QUALITY
⭐ ☆ ☆ ☆ ☆ (1/5)
“Beautiful set but the absolute worst quality. I’ve tried since day one to get this returned but was refused every time. The cushions are trash, the frame creaks every time anyone sits in it, staples sticking out everywhere. I didn’t even ask for my money back. Just wanted a credit to get something different. Very disappointed.”
Sep 02, 2025
KATHERINE MANVILLA
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Sep 26, 2025
IRMA NUNEZ
Poorly made seat cushions.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I have had this set for over a year. Within months the seat cushions were touching the ream of the
frame. I have tried using inserts to help but of no avail. I gave it two stars because of the color and
the material feels lovely in winter and summer. Being T-cushion doesn't help. I have no children and minimal guest come for visits, no reason for cushions to be so flat. Uncomfortable!”
Oct 08, 2025
Dina Turner
Poor quality, poor customer service
⭐ ☆ ☆ ☆ ☆ (1/5)
“If I could give zero stars, I absolutely would.
I purchased an entire furniture set from Ashley Furniture along with their protection plan, thinking it would give me peace of mind. After only two years, the support on my couch broke off the frame, leaving the seat cushions unusable.
When I contacted Ashley Furniture about the issue—while my warranty still had three years remaining—I was told that the warranty covered tears and the frame, but not “tears on the frame.” That sounded like an excuse to avoid honoring their warranty.
To make matters worse, the protection plan had been outsourced to a third-party company that Ashley has since stopped working with. Yet, in the three years I’ve been trying to resolve this, no one from Ashley Furniture or the warranty provider has helped or taken responsibility.
What makes this even more frustrating is that the same sofa is still being sold today, despite its obvious design flaw. I paid over $300 for a protection plan that turned out to be useless.
I’m extremely disappointed in Ashley Furniture’s customer service and their lack of accountability. I’ll never purchase from them again—and I strongly urge others to skip the warranty and think twice before buying anything from Ashley Furniture.”
Nov 09, 2025