Customer Reviews (178)
HUNTER SELLERS
Product great, delivery horrible
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The sofa is great. Delivery was horrible. The plopped it in my living room upside down, then tried to get me to pay them under the table to bring the trash away, had an attitude, and sat in my driveway for about five minutes. When I went outside to ask them a question they looked at me and immediately drove off even though I was waving them down. Product is good. Delivery service was horrible”
Feb 21, 2025
Robert Slocumbe
Pretty good deal for the price, but invest in something better
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I've had this couch for 5 years and I'm in the process of purchasing a new one, so I've been analyzing all the pros and cons of this couch.
Pros:
- The cushions have held up. They sink a little in the middle since there's only two but after 5 years it isn't too bad.
- The fabric is soft and comfortable. Not luxurious, but noticeably good.
- Great for laying down on.
Cons:
- The arms feel very cheap. Like a thin layer of fabric over 2x4s.
- The back cushions are sewn in.
- As someone who's 5'5", it's uncomfortable to sit upright in. I like a deep seated couch but not if you can't sink into the back cushions. They're too stiff and tall.”
Mar 13, 2025
Drake Toto
Not worth it
⭐ ☆ ☆ ☆ ☆ (1/5)
“Our cushions flattened within a weeks after purchasing. The center is almost nonexistent- people ask us if our couch is broken! It is so curved it’s hard to get up from. We have had this couch under a year and it’s disheartening to know we will have to replace it soon.”
Mar 07, 2025
KARL GLASS
Great furniture!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 06, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RACHEL ORTIZ
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it !! So glad i purchased this couch”
Nov 02, 2024
Angelbert Casido
“Thank you for your enthusiastic feedback! We’re thrilled to hear that you love your new couch and are glad you made the purchase. Enjoy your couch!”
RYAN LAW
Excellent quality and comfort!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Highly recommend! Beautiful quality and incredible comfort.
Matches anything in your home and perfectly sized.”
Sep 08, 2024
Mikee Singco
“Thank you for your fantastic review, Ryan! We’re delighted to hear that you highly recommend the sofa and that you find it beautifully crafted with incredible comfort. It’s wonderful to know it matches perfectly with your home and is the ideal size for your space. We can't wait to welcome you back for your future furniture needs!”
MIMI MILICEVIC
Bad Quality
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Bought Fall 2021. Fabric started to pile and cushions sag after few months. Can't flip cushions because bottom of cushions are finished with different fabric..more like a liner. Not sure why they bother putting zippers on cushions because you Can't wash the covers. My previous set lasted over 15 years and was in fantastic shape but was dated so I went shopping. It's easy to write a good review at first but furniture should stand-up after 2-3 years and this doesn't. It's just me so the set doesn't get abused. I feel like I completely wasted my money but am now stuck. Store experience was fine.”
Apr 12, 2024
Jamarai Moore
“Thank you for taking the time to leave a review about your product. We understand your concerns and apologize for any inconveniences you've faced. Pilling is not considered a manufacture defect and the 1-year manufacture warranty along with any additional protection plans purchased do not cover pilling. Pilling is caused by friction from use. We do recommend using a sweater shaver for maintenance. However, you can contact your local store who can assist you with ordering parts if needed. If you'd like to order extra cushion covers, or even a replacement cushion, you can contact them to place the order at a charge. If you have any questions, please send an email to Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention - Jamarai”. Thank you.”
Shannon Henrici
Cushions don’t stay.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Color and material is good. I don’t like how the sofas cushions sag in the middle, making you lean toward the center. The cushions also don’t stay in place. They come out so I’m constantly pushing them in.”
Feb 16, 2024
Joseph Gibbs
“Hello Shannon, Thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
Cushions slide
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I had a wonderful experience in your Conshocken store. The set is very pretty but extremely disappointed with the cushions. When someone sits on the couch or love seat the cushions repeated slide off the set, hanging over the front. We need to adjust cushions every time someone sits on it.”
Jan 01, 2024
Akash Akash
“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the subject line state “Attention AA” and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”
Molly Wentworth
Very nice looking, but overall disappointing quality.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Bought the entire set in store (sofa, loveseat, chair), looks great, super cozy fabric. But within a couple of months the cushions are sagging where people sit the most. Also a seam one one seat cushion has unraveled and there is a growing hole. Also, the seat cushions on the bottom are not the same fabric of the whole couch/loveseat/etc and cannot be flipped over to help with wear and tear. A bit disappointed in the overall quality. Definitely not a set that will hold up for many years, let alone a year.”
Oct 10, 2023
Shauvanda Brown
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
IGOR MILJKOVIC
Comfortable Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice looking and comfortable, soft sofa.”
Jul 08, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Kelly Thompson
Threads become loose and create holes
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Beware! After one year of owning the couch, the threads started becoming loose. After a second year, holes are starting to form from the loose threads. I love this couch, but it is not holding up the way it should. I'll need to use covers permanently if the total protection plan does not end up covering this.”
Jul 06, 2023
Jamarai Moore
“Hello, Kelly I am sorry you had this experience with your order from Ashley Furniture and we would like to assist you. Unfortunately, we couldn’t locate your order with the information you have attached to your review. Please send us an email to Reviewfeedback@AshleyFurniture.com and in the subject line please state “Attention - Jamarai” and in the body of the email please include your order information as well as the City and State the store you ordered from, if applicable. Thank you and we hope to hear from you soon.”
MICHAEL SMITH
Great quality
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great quality ! I purchased online, so I didn't get to sit on it, it's firmer and not as deep as I had hoped”
Jul 02, 2023
Vikas Yadav
“Hello Michael, Thank you for taking the time to leave us a review about your order. We would like to know how we could have done better and earned that last star from you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
RENEE CHAPMAN
Soletren sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wonderful comfort!”
Jun 16, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team.”
MOUSTAFA MAKHLOUF
Nothing crazy, a cheap couch that looks good
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Decent price and good looks and wide seats. Cushions are very soft and flatten out very quickly. No bottom support for the cushions either, which makes it even worse over time. Overall, for the price, you are getting what you would expect. I would not buy it again since I will have to replace it soon anyway.”
Jun 12, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at 866-436-3393/Reviewfeedback@ashleyfurntiure.com Thank you Review Team. ”
KARIE WHITEHEAD
Highly Recommend
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Delivery was easy, they were in time and took the boxes and packaging with them. They are super comfortable and we’re just what I was looking for!”
Jun 11, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
AMBER HULSEY
Love my couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable. I love the material and color. Only thing I don’t like is the back cushions are not removable and the boards of the frame and bulky so if my toddlers foot slips between the neck and bottom cushion he will most likely get hurt on the wood.”
May 20, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
CAROLE MCDANIEL
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My sister in law bought one with the ottoman, then my husband & I bought the same. Then decided we liked the firmness & look that we bought another one instead of 2 chairs.”
May 18, 2023
Kaelan Ramos
“Thank you for the positive review as well as your continued business with Ashley Furniture!”
DIANE IVERSON
Nice large couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Overall I love the couch - was disappointed that cushions get softer quickly. I liked the firm feel when I first bought it. Happy with colour, fabric and style. Had to return the 1st couch I received as it made a loud squeaky noise when you sat down - defective. They sent someone out to take a look and then sent a new couch asap.”
May 04, 2023
Sachin Singh
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at 800-240-3440. Thank you, Social Customer care, Review Team”
Alex Gedig
Saggy Middle
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I loved this couch because of how it felt so we immediately bought it. My only complaint is they decided to use 2 large seat cushions instead of 3 so it sags in the middle.”
Apr 10, 2023
Ju Allen
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please send pictures of the damages/defects to Reviewfeedback@ashleyfurntiure.com, with a brief description. In the subject line, please provide the following: Order number, and your Full name listed on the account. Please include in the email the folllowing: your email address, if different then review, phone number, and the delivery address listed on the account. If you had made the purchase in the store, please include the city and state for the store. Looking forward to hearing back from you. Thank you, Review Team ”
MAX MCKINLEY
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Better than I imagined. Perfect firmness and comfort. Looks amazing too”
Mar 30, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
KANDY MEADORS
We love this couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love it! Love its size and comfort. Love how beautiful it is❤️”
Mar 21, 2023
Manish Giri
“Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
HEATHER BAUER
Perfect couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and soft”
Mar 19, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
Charnel Byrnes
Sinks in the middle after just a few days
⭐ ☆ ☆ ☆ ☆ (1/5)
“Sinks in the middle”
Mar 15, 2023
TINA ASHRAFZADEH
Perfect Fancy Dupe
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch resembles a much more expensive one that we purchased. The fabric is lovely and it’s very elegant.”
Mar 11, 2023
Manish Giri
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
ALEISHA NESBITT
Love love love!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this sofa it is very comfortable! The pillows are great quality! I couldn’t have asked for anything better. Great value, great quality!!”
Feb 27, 2023
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
NISHA PATEL
Great purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is a wonderful couch! Great size and super comfy. It also looks great while also being functional, which is something we were missing before.”
Feb 27, 2023
CHARISE SMITH
I love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it so much I’m gonna purchase the matching oversized chair”
Feb 24, 2023
CHARLES CHILDS
Media room seating!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the stone color and the 96” length is accommodating!”
Feb 20, 2023
ISSAC WALLACE
Great couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable couch. Soft yet firm, it’s just what I needed.”
Feb 11, 2023
VICTORIA MACMILLAN
Nice couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Decent size. Seats feel smaller because the plush back cushions. Very soft”
Feb 01, 2023
GINA BALLOGDAJAN
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable!! You NEED the oversized ottoman!”
Jan 16, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JUSTIN MANDEL
Soletren
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These two Soletren pieces fit wonderfully and are very comfortable. They are just what we wanted! Make sure and measure doorways and corners if you do the sofa cause it is a big piece!”
Jan 11, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GAIL SMITH
My new couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I like it very much.”
Dec 24, 2022
ANGEL RIVERA
Sooooo comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable! Love this couch”
Dec 13, 2022
Matthew Sarnowski
Nice looking, but shows it flaws quickly
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Looks great but after having more than a year it’s flaws start to show. The cushions sink in and stay flat if you sit longer than 30min. The cushions sit like a V shape now, where the ends (towards the armrests) are more firm and the middle is more flat. This is the problem with couches that have 2 cushions rather than having three, one for each seating position. Also, the attached of the back pillows can very easily rip away from the framing.”
Nov 13, 2022
Julie Allen
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please send pictures of the damages/defects to Reviewfeedback@ashleyfurntiure.com, with a brief description. In the subject line, please provide the following: Order number, and your Full name listed on the account, email address, if different than the review, and the delivery address. If you had made the purchase in the store, please include the city and state for the store. Looking forward to hearing back from you. Thank you, review team ”
LUANN GREEN
Not too happy
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Not as comfortable as in showroom. Has a hole near wood and cushion”
Nov 11, 2022
Julie Allen
“Thank you for your feedback. Please contact customer service for further assistance at 800-240-3440. Thank you, Review Team ”
LARRY DUVAL
Issues with set
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Set is beautiful but the cushions appear as they already have had use especially on the ottoman. I will be placing a call to have them check it out. I’ve only had the set for a week and it came that way 😔”
Oct 28, 2022
Julie Allen
“Thank you for your feedback. Please check your spam, folder for an email update email on 11/3/2022. Thank you, Corporate Customer Care, Review Team ”
GREG HAHN
Great Look. Comfortable. Great Value.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Looks great and really comfortable for the price. I’m happy with the value of my purchase.”
Oct 22, 2022
MARIANORYU SANJOSE
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice quality sofa”
Sep 23, 2022
DYLAN LUGO
Great, comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it but don’t tell me how many characters to use..”
Sep 16, 2022
MICHELE LORING
BEAUTIFUL & COMFY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the cloth feel and the color. I also like when you sit on the sofa it doesn’t sink in while you sit in the middle it’s pretty firm and comfy. Great buy for the price and was delivered on time. I’m super happy with my purchase.”
Sep 13, 2022
Lauren Bealded
Great and Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the stone color. I thought it would be too dark but my apartment gets lots of light and it looks great against y rug.”
Aug 30, 2022
LINDA STAMBAUGH
Beautiful sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I recommend this sofa, it comfortable and looks great.”
Aug 25, 2022
GINA MASON
Beautiful!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome couch!! Beautiful and very comfortable! I love it!!”
Aug 18, 2022
Bridgette Kovar
Super cute!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa for my first apartment at an affordable price. I ordered it with the "white glove delivery" and it only took the guys about 2 minutes unbox it and drill on the legs. My only complaint is that the ottoman has a different Cushing filling than the couch cushions and it feels a little crispy (that's the only way I know how to describe it lol). But other than that I love it!.”
Aug 11, 2022
Prabhjot Prabhjot
“Thanks for sharing your valuable feedback with us, We are pleased to know that you like the item. Please accept our sincerest apologies for this. This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. We will love to assist you if you have any other questions please contact us at :800-240-3440 ”
CHRISTYL YOUNG
No leg holes
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The leg holes are not drilled into the couch, and to get someone out to assist will take a month. The couch is cute but like a lot of other people will mention with this model, the legs (and Ashley so far) aren’t the easiest to work with.”
Aug 04, 2022
MICHAEL TOLANI
nice sofas
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This sofa is a great and comes with 4 pillows. Have a nice texture/design.”
Jul 27, 2022
LESLI REYES
Love ut
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Got this to match one that I purchased on clearance two years ago! Perfect match!”
Jul 25, 2022
INNA GULYAK
Great couches
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the color and fits the description. Great couches for the price”
Jul 24, 2022
TARYN GARCIA
Great buy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This sofa is so comfortable! Great purchase and those brown throw pillows are soooo soft!! Very pleased!”
Jul 22, 2022
HEIDI ZAYAN
Great furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love our new sofa. It’s very well made and super soft and comfortable.”
Jul 18, 2022
LAURIE LEWIS
I love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Like this couch even better than the picture. Soo comfortable and attractive. The chair and a half that matches the couch is perfect. Attractive, comfortable and stylish. Great buy!”
Jul 15, 2022
MARIAH HAMILTON
Great Sofa!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“A great sofa for our 740 sq ft apartment! I love the stone color, I like neutrals but also has some dark grey specs in it which ties the home in really nice!”
Jul 10, 2022
JOSEPH RAMIREZ
Good but not great
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s a pretty good couch, the pillows it comes with aren’t the greatest and the cushions aren’t removable. The couch is comfortable and my go to on Sundays”
Jun 18, 2022
Julie Allen
“Thank you for your review.”
BRITTANY KELLY
Wonderful Couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely LOVE this couch. It's so comfortable and the perfect size for my apartment. The fabric doesn't show dirt from my pets and the color brings a fresh clean look to the living room.”
Jun 15, 2022
CALLANDREA GLENN
Squeaking after about 2 weeks
⭐ ☆ ☆ ☆ ☆ (1/5)
“Squeaking after about 2 weeks”
Jun 11, 2022
Nitin Sharma
“Thank you for your review. We see that a customer service representative has already been assisted you. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
PRECIOUS RICHARD
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great comfy sofa! Thank you Cambridge for all your help.”
Jun 10, 2022
VIKKI ATHEN
My overall impression is that it is very comfortable and the cushions are firm and good quality.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I really like this sofa and chair set. Unfortunately one arm of the sofa makes a noise when we sit on that side and it is really annoying. There seems to be a defect.”
Jun 07, 2022
Nitin Sharma
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
THOMAS OTOO
This is the one
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Extremely comfortable I waited almost a year for this and it is worth the wait”
Jun 07, 2022
KATHLEEN SCHOBER
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love it!!”
May 31, 2022
Nitin Sharma
“ Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
Jenny R
Unbelievable
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I've had my sofa for less then a year and the armrest broke when I leaned on it. Unbelievable! My parents have had their livingroom set (not this one) for about 20 years. Everyone sits on the armrest 200+lbs and they have not broken. Yet I make sure Noone sits on the armrests and it broke when I leaned. I am 150lbs and I am being told that there's nothing we can do about it. It's faulty hello. I should've bought couches from big lots apparently those have a better wood frame!”
May 26, 2022
Traciann Lewis
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please allow us the opportunity to assist you as best as we can. If you wouldn’t mind, email us at reviewfeedback@ashleyfurniture.com and provide your contact information, store order number, along with the city and state of purchase, and our team will reach out to you as soon as possible. ”
CHERYL EVANS
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love our sofa. It’s soft, comfortable and very beautiful.”
May 19, 2022
DAISY ZARATE
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really enjoy the sofa very nice soft and comfortable”
May 18, 2022
CLAUDIA LOPEZ
Was really nice and comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it Great”
May 18, 2022
SANDRA DAISLEY
Not economical
⭐ ⭐ ☆ ☆ ☆ (2/5)
“You can’t flip the cushions. Bad design”
May 02, 2022
Traciann Lewis
“We appreciate your feedback and do value your time. I do apologize that the sofa was not the quality that you were hoping for. This is not the experience and service that we strive for so If there is anything that we can do to make this a better experience you can reach out to us at reviewfeedback@ashleyfurniture.com. ”
AMANDA ELLISON
Absolute buy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Big, comfy and absolutely perfect. The stone is something else. Can’t believe we waited so long.”
Apr 30, 2022
Sachin Singh
“Thank you for your review and if you have any questions please reach out to us at ReviewFeedback@ashleyfurniture.com”
SHARA SALAZAR
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s everything that I have dreamed of.”
Apr 29, 2022
KRISTA SCHAEFFER
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is perfect !”
Apr 29, 2022
MAYRA SEYFARTH
Really great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Would like it a bit deeper but overall we like it.”
Apr 23, 2022
FRANCESCA BUCCI
DO NOT BUY!
⭐ ☆ ☆ ☆ ☆ (1/5)
“We purchased this sofa in January 2022. We've had it for 3.5 months and it's just awful. The seat cushions constantly move forward and slide out of place. We had to buy 2 small rug pads to put under the cushions so they would stop sliding. And after just 3 months, the cushions are starting to sag. So much to the point that when you sit or lay down, your back ends up rubbing against the wooden beam in the frame that is only covered by the thinnest piece of black fabric.
We are trying to get a refund but they don't offer that after 30 days. This sofa just wears really terribly and the day grey material gets really hot in the summer.”
Apr 20, 2022
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag.”
LINDA COLLIER
Sofa
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Cushions are not reversible and loose shape quickly”
Apr 13, 2022
Nitin Sharma
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
Nitin Sharma
““Hello Linda, on (4/13/2022) we reached out to you due to your experience. We would still like the ability to assist you. Please send an e-mail to ReviewFeedback@AshleyFurniture.com with your sales order number, full name, e-mail address, phone number associated with the order and a copy of the review.” ”
MITCHELL BURGMEIER
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great big couch.”
Apr 11, 2022
J Kathleen
Nice couch for the price, but could have used some padding to cover up the hard wood behind and under back cushions.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Just received the couch and loveseat. It’s a great looking set, but you can feel the hardness of the wood right behind/under the back cushions….there is no padding covering it up, so if the back cushions flatten in time, ur butt will be hitting the wood. Non reversible seat cushions are a bit bothersome, but for the price, it’s a decent couch.”
Mar 26, 2022
MIKHALA CARRASCO
Took almost 5 months to receive
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love the sofa, but it took nearly 5 months to receive. The delivery date was changed and pushed further multiple times.”
Mar 24, 2022
MARGIT CROWELL
Very comfortable and a good value
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love my new sofa! It's so comfortable - the only reason it didn't get 5 stars is that it is somewhat "mushy" in terms of the seat cushions - could have used a little more firmness, like the loveseat has. But overall, a great value and very nice in my living room.”
Mar 18, 2022
GRACE KIM
Feels like a hug
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's so comfy and I love how supportive the throw pillows are.”
Mar 07, 2022
MARIA DE LA GARZA
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s comfortable and stylish. Fits amazing in my space. It’s a simple design, great for entertaining.”
Feb 19, 2022
SHELLEY JACKSON
Very Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The couch is vey comfortable. I love the style, received many compliments. It is still early to see how it will hold up.”
Feb 07, 2022
LESLEY RUTZ
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Extremely comfy and soft and looks elegant!”
Jan 30, 2022
KEITH GIVELEKIAN
Comfy Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The couch is extremely comfortable and very nice looking. We get lots of compliments, and all of us love sitting and lying on it. I highly recommend to anyone.”
Jan 07, 2022
MANUEL CHUAKAY
Nice set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable”
Jan 06, 2022
SUSIE YEE
If your frugal, you’ll love this couch !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Loving this couch, super comfy and cozy, and looks great. Excellent quality, especially at this price point.”
Dec 10, 2021
ERIN TIMMINS
Very happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very cozy yet chic looking! The first week of having it every family member fell asleep while sitting on it.”
Dec 09, 2021
BRUCE CASE
Soletren Love….
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s Great…..
Soft
We Love it.”
Nov 23, 2021
Sarah E
It matches with any decoration.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable, classy and ease to move in case of cleaning floors!”
Nov 21, 2021
RICHMAN BRETT
Solid!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great price, service, and comfort!”
Nov 13, 2021
Stephanie V
“Thank you for your feedback on your sofa and we are glad you like it! I would also like to thank you for being an Ashley Furniture Customer.”
WOUROUD ELFARMAWI
Evaluate
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It was perfect.”
Nov 03, 2021
KENA GUNTER
Love
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We LOVE this sofa. It’s more comfortable than I thought it would be and the pillows are a plus. Would definitely recommend.”
Oct 31, 2021
MINDY ESTANOL
Beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is exactly what I needed to update my space. The color matches and it’s very comfy. It comes with 4 pillows total and once they are all displayed, it looks nice but it takes away from the remaining space to sit comfortably so using 2 pillows is ideal to have room for sitting.”
Oct 30, 2021
Stephanie V
“Thank you for your feedback on your sofa and we are glad you like it! I would also like to thank you for being an Ashley Furniture customer.”
THERESA TUREAUD
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it! It looks great in my loft 🥰”
Oct 27, 2021
Stephanie V
“Thank you for your feedback on your sofa and we are glad you like it! I would also like to thank you for being an Ashley Furniture customer.”
CARYN JACKSON
Comfy, not sure about quality
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Comfy! Just what we wanted waited ordered 2 for our family room!”
Oct 07, 2021
IN HO PARK
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Extremely comfortable and plush. I got it in stone and love the spekled effect in the fabric, which is extremely soft.”
Sep 17, 2021
MICHAEL JOHNSON
Honest review
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Honestly, a 4 / 5 for Comfort, but look good. My only gripe is with two seated cushion sofas, if you are not distinctively sitting on either end, you always kind of feel like you are dipping in the middle - gets a little annoying.”
Aug 30, 2021
KIRSTEN COFFEY
Love this sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sofa! It’s soft but sturdy. Great quality and very comfortable! The seats are deep too so I don’t feel like I’m right in the edge when I’m sitting all the way back. The color is perfect to match with various other accent colors too.”
Aug 26, 2021
ANDREA PERRY
10/10
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“SO soft, comfortable, and high quality!”
Aug 16, 2021
MICHELLE RAMOS
Soo Comfy!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love the sofa. Extremely comfortable and durable. The seat itself is wide. It came with four pillows, the solid grey are nice but the other design not soo much but I added my own touch of pillows. I love the color of the sofa. Overall great sofa!!! I would recommend this product.”
Aug 12, 2021
RYAN HOGREFE
Very nice. Better than expected!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was concerned I would order online and wait only to not be happy with my purchase. Not only was I happy, I was more than pleased with my decision. This is a beautiful couch. Very comfortable. The fabric is soft but sturdy. I feel like the quality is there so it should last. The color, although light still has enough textures of other darker tones. I’m not concerned with a minor stain or blemish sticking out too much. I did scotch guard the entire couch, chair, ottoman and pillows. Buying online can make you nervous. I made the right choice.”
Jul 23, 2021
JEMILLE RANCY
Feels like a cloud!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This sofa is extremely comfortable and feels like a cloud when sitting on it. The color is more of a beige with some dark undertones but still very beautiful. It comes with all the accent pillows and I’d say couple sit up to 4 people. Lovely item.”
Jul 01, 2021
MARIA SALCIDO
Obsessed.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m so happy with this sofa! I waited months for it to be back in stock (numerous times) because I couldn’t bite the bullet yet and every time we were about to order it, it would be out of stock. But we finally purchased it *choir sings*. And I seriously couldn’t be any happier with the colors. It has grey and cream stitching so it’s PERFECT for both cooler or warmer color schemes in your living room. Not too concerned on the quality. You get what you pay for, and this sofa is pretty amazing for the price point.”
Jun 18, 2021
SARA HEENEHAN
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Soft, sturdy and beautiful. We are very happy with the set. The seat cushions do have to be pushed back into place often but this is literally my only complaint with it.”
Jun 08, 2021
LURENZO SCOTLAND
I just love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I got a new home and was looking for something comfy that was stylish. This couch has been nothing but amazing. My family and friends love it and it is really soft but firm. You catch yourself falling asleep on it and waking up feeling refreshed. Very spacious and fits in a neat area in the house. I just love it and would recommend getting it as well.”
Jun 04, 2021
MaryAnn Cucchiaro
Satisfied Ashley On Line Customer
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Actually better than I expected. The sofa is impressive. Love the fabric and the stone color. Perfect for my home and style of beauty and comfort.”
May 21, 2021
ISABEL AVALOS
Happy Customer
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and pretty.”
Mar 29, 2021
NALLELY WILLIAMSON
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks elegant.”
Mar 28, 2021
LAURA HALL
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a great couch! Firm and comfortable and the pillows are great too.”
Mar 27, 2021
JENNIFER DIALS
Highly recommend
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love my new couch!!! Not only is it beautiful it is very comfortable too.”
Mar 14, 2021
JONATHAN FAUBEL
5 stars
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfy and looks great!”
Mar 08, 2021
SAMANTHA WEBB
Awsome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is a beautiful and comfortable furniture.”
Mar 01, 2021
AUSTIN HALL
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The couches look amazing and are fairly comfy. We were skeptical because we purchased from online without seeing them. But after a couple weeks they have broke in nicely and are very comfy.”
Feb 27, 2021
MARLENE FUENTES
Love
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the color and material!! Hoping it stays clean in my house of 3 boys!!”
Feb 27, 2021
carol muehleisen
slippery slipcovers
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cushions slip all the time, always having to push them back. The slipcovers are constantly moving forward and see the black part from back, have to be adjusted after sitting on the them all the time. Very disappointed with this sofa. Looks very cheap.”
Feb 25, 2021
Erin Schaedel
“Hi, we’re sorry to hear that you are not satisfied with your purchase. We would be happy to try to help you. Please feel free to send an email to reviewfeedback@ashleyfurniture.com for further assistance. Thank you,”
DAVE COLEMAN
Awesome furniture!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“WE love our new sofa. The fact that it has 2 larger cushions makes it very comfortable. I certainly recommend this sofa.”
Feb 15, 2021
MARCY BELCHER
Thank you
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great and excellent quality. Highly recommend!”
Feb 12, 2021
JENNIFER RODRIGUEZ
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable and beautiful. Great fabric.”
Feb 11, 2021
JASMINE STEPHENS
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! It’s so comfortable and I love the color!”
Feb 11, 2021
JOANNA FIGUEROA
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Highly recommend this sofa set. Super comfy and gives a modern look. Have received many compliments from family and friends.”
Feb 06, 2021
STEPHANIE HARPER ISAACS
Love!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new Soletren sofa and chair. The fabric is so soft and both are so comfortable. The chair is big enough to curl up to read or nap. I replaced the accent pillows that came with these pieces to match my color scheme. I’m very pleased with my purchase.”
Feb 05, 2021
JERILYN HARTLEY
The perfect Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is EVERYTHING. We have had it a few weeks and it’s SO comfortable and a perfect balance of firm but soft, and everyone of different ages and sizes loves it. It also is really nice looking, I would say even way better than I thought it would look. It’s just the perfect sofa set.”
Jan 17, 2021
Rosalie Gilliland
Excellent Purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable, sturdy and attractive. So glad I made this purchase.”
Dec 26, 2020
HARMONY MONTOYA
Soletren Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We Love it! It is very soft and comfortable.”
Dec 18, 2020
Paige K
Cleans up great.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this in October 2020 and we love it! We have a 18month old and a Golden retriever - i was super worried about how it wipes up and cleans, but we have had muddy paws, chocolate milk, and smashed fruit snacks on the fabric - and I have washed the seat covers on low and dried on low- but what makes me even more thankful for the fabric is i use baby wipes to clean up spots in the surface and it works perfect. I have no stains on this couch considering all the things that I have had spilled and smashed on the cushions.
If you are pro active with cleaning and making sure messes done sit for a while I would say this fabric is great.”
Dec 15, 2020
OLIVIA JONES
Perfect lounge sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfy and loungey and spacious. Between soft and firm. Fabric is textured but soft. Lives up to its good reviews. Love it so much.”
Dec 03, 2020
AHMAD ALI
Comfort and Classy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I like it! It’s so comforting and friendly when you take a nap”
Nov 30, 2020
SUSANNAH PARISH
Comfy & plush
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great and very comfortable.”
Nov 23, 2020
BECKY SANDERS
I love it....
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it. Very comfortable and looks awesome in my living room”
Nov 03, 2020
HANNAH GRAYDON
Happy with purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love that the back pillows are attached to the couch, so they don’t move at all when in use. The pillows it came with are SO soft! Love the light color and it’s such a cozy couch! You need to screw in the legs to the bottom of the couch on your own (no pilot holes made) but it’s not the hardest thing to do.”
Oct 23, 2020
CINDY PONDER
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very soft and comfortable”
Sep 17, 2020
SIDNEY KANDALL
best purchase from Ashleys
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“In love with this couch!!!”
Sep 14, 2020
BALENCIA CARTER
Love it!!😍
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it!!! Comfortable and stylish!!!”
Aug 01, 2020
BRANDIE MASUDA
Couch of my dreams
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this online during the pandemic and I’ve never been more satisfied”
Jul 17, 2020
NATHALIE CUESTAS
Gorgeous but horrible quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“As much as I wish I could give this a 5 star, for comfort, fabric color, and modern yet transitional design... I can’t.
My couch was delivered July 2020 and by December 2019 the right side of my couch was already falling in/sinking. It is only my husband and I, no kids yet - so a couch not made for Average sized families.
My other problem with this couch is that the back cushions are not removable so they can’t be cleaned, and the seats can’t be turned over because they’re only lines on the visible sides.
Aesthetically this is a gorgeous couch and I always get compliments but it is not money well spent whatsoever.”
Jul 01, 2020
MEGAN NELSON
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the couch! It's a little too big for my apartment but that's my fault for not properly measuring.”
Jun 15, 2020
CORALIZ NEGRON
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sofa is extremely comfortable and soft ! Definitely worth it”
Jun 11, 2020
PATRICIA GRAJEDA
The best sofa elegant, beautiful and confortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The best sofa ever have; beautiful and comfortable”
Jun 09, 2020
DAWN MCCOY
Elegant Comfort
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We absolutely love this sofa. Not only is it beautiful, it is wonderfully comfortable!”
May 30, 2020
TRACY WIRKUS
Beautiful couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Firm and very comfortable! I love it.”
May 21, 2020
MADISON SHULTS
So soft, beautiful and cozy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We tested this out in the store and fell in love with this set. It is beautiful but also so comfortable. I was a little nervous about buying this set while having 3 kids under 6 but it has done well. They got a spot of pink yogurt on it and it came off very easy with a baby wipe. There are little specs of dark grey on this furniture so just keep that in mind if you buy something ivory or beige to go with it. There is a slight difference in color. Very happy with the purchase of this set.”
May 18, 2020
DONNY MACHAN
Great choice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sofa! It’s comfy and looks so nice in my living room!”
May 05, 2020
CYNTHIA BROWN
I just love my sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it a lot, this sofa its very plush cushions, very snuggle material, you just want to fall asleep on it. The seat cushions are deep. Very spacious seating that four people can fit comfortable on the sofa!”
Apr 15, 2020
Sienna Wright
Love, love, love!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just got these over the weekend and absolutely love them!! They're comfortable, pretty, great fabric, and look fantastic in our basement. I bought these based off of reviews after I couldn't find anything I liked, and they are perfect. Also bought the ballinsloe recliener and the zinelli coffee table.”
Apr 12, 2020
KATHRYN STORY
Very nice!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Received our couches about 2 weeks ago. We chose them cause I like the long lines, non bulky look. We really like them! We ordered two of the regular sofas because we have a large space, and they are big! Like other reviews—firm yet soft. The back is nice and tall (great for my 6’4” husband, he wanted to be able to rest his head while sitting up). The bottom cushions do slide occasionally, not a big deal though. Fabric is very soft, plush, weave like texture.”
Apr 06, 2020
ZACH ROSIE
Best Couch Ever!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have never had such a comfy couch!
We are honestly going to order the same ones for our family room!”
Mar 25, 2020
JOAN MARRERO
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is everything I expected and wanted. It’s quality built and so comfortable. It’s so beautiful! I would definitely recommend this couch to others.”
Mar 09, 2020
COURTNEY WINFORD
So comfortable!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I just purchased this sofa today after viewing it in store. The fabric is so soft and the cushions are very comfortable. Not firm at all, but not too soft where you sink into it. Delivery is going to take 3 weeks and I cannot wait for it to get here. This sofa is very nap worthy!”
Feb 19, 2020
Marja Huffman
GRAND CONTEMPORARY BIG 96” long one PLUSH COMFORT
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I LOVE THIS SOFA because....I was looking for a contemporary feel but I needed one that was comfy and plushy just like this one. I purchased the lighter color because my floor is very dark but it was a difficult choice. The other option is dark grayish comes in a fabric that feels like a baby blanket so when you sit if feels soft and fussy. We purchased the sofa sleeper. It is the kind of sofa that makes you fall asleep in ....it hugs you and it is warm feel. One negative aspect is that the cushions do slide out a little bit with daily use one needs to just shove it all the way back. My sofa sleeper does make some noice when you sit on it but not always. Overall it is an amazingly comfy sofa sleeper with memory foam pad.”
Jan 05, 2020
Kristan D
Very soft, cushions slide
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love the softness of the fabric on this sofa. But, I find the cushions slide forward a lot, which is annoying. The sofa will take some breaking in, but it's decently comfortable.”
Dec 05, 2019
Sara CarrollStretesky
Comfy and soft
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and soft”
Aug 09, 2019
ASHLEY CAESAR
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looove it. Super comfy and fits perfect with my vibe!”
Jul 09, 2019
Maria Cruz
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just get it like 3 weeks a go and love it!! Beautiful”
Jul 01, 2019
Renato Alves
My client loved
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I chose this sofa because my client wanted something that looked nice but also very comfortable. We were hired to refresh the decor of her condo in Orlando. She loved it and so did us.”
Jun 15, 2019
Rita Lensing
Glad I went with the stone shade.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've had my Soletren sofa for almost 6 mos and I love it!!
It's very comfortable, the length makes it great to nap on.
I like the look of the 2 cushions versus 3.
It's one of the best furniture purchases I've
ever made.
I found mine at Furniture Mart.”
Mar 28, 2025
Britthany Flores
Thumbs down
⭐ ☆ ☆ ☆ ☆ (1/5)
“No don’t buy it only lasted us 3 years and has no support underneath just some thin bands! I have 3 small kids should have lasted us way longer.”
Mar 31, 2025
Payton Amato
⭐️ 1/5 - Worst Couch & Customer Service Ever
⭐ ☆ ☆ ☆ ☆ (1/5)
“I regret ever purchasing a couch from Ashley Furniture. The experience was a disaster from start to finish. First, they delivered the wrong couch. Then, when they finally sent the correct one, it already had a hole in it. I should have taken that as a sign.
Now, less than a year later, this couch looks awful. The fabric is pilling, and it’s so sunken in that it looks years old—not months. It’s uncomfortable, poorly made, and absolutely not worth the money. To make matters worse, Ashley Furniture’s customer service was unhelpful throughout the entire process.
I wish I could go back in time and buy a different set from a more reliable company. I will never shop at Ashley Furniture again and wouldn’t recommend them to anyone. Save yourself the frustration and buy elsewhere!”
Mar 02, 2025
Nice Couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This couch is huge so definitely make sure the measurements will fit in your space. It's very nice, but the color online makes it appear to be a solid off-white color and it is more of a gray/white pattern. Very similar to the Alcona Sofa that you can find in store. Overall, I like it, the style, etc. just wish they would put a color sample online.”
Feb 23, 2019
Krystal Moses
Great sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my sofa! Have had it for about 5 years and it looks and feels great still. I would buy again. I highly suggest it. Thanks Ashley furniture! 😊”
Apr 14, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Andrea Camacho
Hate it!
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I hate this couch :( I bought the gray one and it looks old and dated. I've had it for almost 2 years and the cushions flatten really quick, there is no middle. You have to sit on the crack of both cushions. The back cushions are super uncomfortable and really tall. My mistake was believing the online reviews without trying it in person. I wish I could get rid of it but it's so hard to move around too.”
Apr 14, 2025
NICHOLE MURRAY
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fell in love with this couch at an Airbnb my family stayed at on vacation, I decided to order within a month of coming home. Very happy with my purchase.”
Apr 17, 2025
SAMINA SALAHUDDIN
Perfect neutral sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect neutral fabric—greige. Comfortable to take a nap on and has a nice seat height so easy for guests to sit down and get up. We have this in a furnished rental property and it looks way more expensive than it was.”
Apr 20, 2025
JACLYN TOSTES
Manufacturing dud? Wanted to love it !
⭐ ⭐ ☆ ☆ ☆ (2/5)
“We have had our couch and loveseat for two years now and I fell in love with it at the store , so soft and comfy and affordable. Sadly after a month the back board broke underneath cushions which cause cushions to sag ( filed claim and fixed ) no big deal. It then did it on purpose other couch shortly after ( filed claim on that one ) okay fine. But EVERY cushion two month in tore at the seams and was told the protection plan doesn’t cover seams but will do it “this one time “ okay great! Well the seams are ripping again nearly months after I’m so confused , not sure if it’s a manufacturing issue or we just got unlucky ? Interested to see if anyone else had this issues ? And we have several pilling where cushions meet ( no one sits there ) I wanted to love it but these issues sadly stink because we may need to buy new again two years later sadly.”
May 03, 2025
RILEY MARTIN
Holds up well
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“A few years ago my parents bought a sectional with this same material and 5 years later and it still looks great. I recently bought my first home and knew I wanted the same material but did not have space for an oversized sectional. I am so glad this was an option at Ashley!”
May 11, 2025
TAYLOR ROIG
Comfy and sturdy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my couch, my only regret is not getting the darker color because of my floors. The pillows are holding up nicely too. Cleans very easily if you spill something”
May 21, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
VIRGINIA LARRISON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sofa!”
Jun 05, 2025
JANELL ARTHUR
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Jun 19, 2025
Christian Deposoy
“We’re sorry to hear about your experience and appreciate you bringing it to our attention. Please email us at solutions@ashleyfurniture.com with the subject line “Attention Cd” and include a copy of your receipt so we can help resolve this. Thank you for your patience.”
GIULIANA LEGRA
Do not buy from Ashley
⭐ ☆ ☆ ☆ ☆ (1/5)
“I will never purchase anything from Ashley again. Beware do not purchase online they will not replace or refund you once receive merchandise. It’s been over a week now and still have not had my brand new sofa repaired. First cleaning man had to come out then a repair man that could not repair the rip and still waiting for this to get resolved. Horrible but I will contact Corporate office since the customer service did not have a manager call me.”
Jul 12, 2025
SEAN NIXON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 14, 2025
AIMEE DOSSEY
Soletren For The Win!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have had previous bad experiences ordering furniture online but this is NOT one of them! I absolutely love this couch, the comfort, color and size are perfect! It blends well with the Ashley chair and ottoman that I previously purchased and are from two different collections. I also love that the plush back is attached and stays in place perfectly. The bottom cushions stay in place well but will slide back in place easily, when they do manage to shift forward a little. Having two oversized cushions vs. the usual 3, makes it nice to curl up on without having a cushion split at your toes. The length is great for my 6' plus husband and sons, for when they want to stretch out. The arms are flat and wide, perfect to set a phone/remote. I did not realize that the pillows shown came with the couch! That was a nice bonus and they are of great quality with nice heft to them. I just had to get some covers to put over them, so they tied in with my color scheme. Highly recommend!”
Jul 25, 2025
DIANNA THOMASON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my sofa. Very cozy and comfortable”
Jul 29, 2025
MARK STRODER
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 15, 2025
TIFFANY JOYE
Soltren Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sofa is beautiful, sturdy and well made! Great size, not too large or too small.”
Aug 12, 2025
ELIZABETH HOFFMANN
Okay overall.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Overall okay. The frames are fairly weak and don't withstand large pets very well.”
Sep 06, 2025
CLARA STIELDORF
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
Sep 06, 2025
PAULETTE PIEARCY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I looked for a year and finally decided on the soltren. I am very happy with my purchase. It’s firm and exactly what i was looking for.”
Aug 22, 2025
CATHERINE GONZALEZ
do not recommend does not stand up
⭐ ☆ ☆ ☆ ☆ (1/5)
“do not recommend this couch, I have hand zone the back of the couch back together, will add photos. The bottom mesh shows at all times. The back cushions tuck in into the couch do not support anymore. And it's only been three years.”
Sep 23, 2025
Kara Merritt
SO PRETTY, but doesn't hold up well.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Don't get me wrong, I'm OBSESSED with this couch. It's so pretty, asethetically georgous. However, we've had this set now for almost 2 years, and the cushions are not holding up. It's a heavily used couch, and due to having only two cushions rather than 3, which is much prettier, it gives in a lot more. So now after almost 2 years, it's sagging. Which really sucks because it again, it's so pretty, but now it doesn't look good. I would highly recommend this if it's in a room and not sat on for hours a day. But for heavy, daily use, I wouldn't suggest it.”
Oct 13, 2025
Haley S
Still looks great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this sofa 4 years ago and it still looks just as good. I have a toddler and a baby, and this sofa is the center of our home. It's comfortable, versatile and high quality.”
Oct 28, 2025
SHON COOLEY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 12, 2025
MINDY JACKSON
Stiff but looks great
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The cushions are very firm and are not as deep as I had hoped. It looks great and will hopefully get more "comfy" as time goes on.”
Dec 01, 2025