Customer Reviews (33)
XIOMARA MORRISON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bed is some what comfortable. We added a topper and now is super comfortable”
Apr 28, 2025
SANDRA BROOKS
Great sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Thank you.”
Feb 10, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TRACEY KOBARA
Sofa/sleeper
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best sofa I’ve ever had. Pulls out into a bed.
Been sleeping on a couch for years.
The bed is the same as sleeping on a real bed. Haven’t slept this good in years.”
Jan 25, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
BETH HAISLEY
Great sleeper sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Sofa looks very nice. Color is great. It sits very firm, which for me is comfortable. Bed pulls out and folds back easily, mattress is comfortable. Great for overnight guests. Delivery was on time. Delivery team were nice. We are very happy with our purchase. I would recommend this sleeper sofa.”
Jan 18, 2025
Ace Bocanegra
“Thank you for your fantastic review! We’re so glad to hear that you’re happy with the sleeper sofa, from the color to the comfort of both the seating and mattress. It’s great to know that it’s perfect for overnight guests and that the delivery went smoothly. We truly appreciate your recommendation and look forward to serving you again soon!”
KAREEM WATTS
Nice but different than I thought.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice color and stitching, I thought it was leather but it's a microfiber material. It's a little harder and sits more upright than I thought.”
Oct 24, 2024
Bryan Florendo
“Thank you for your review! We’re glad you like the color and stitching. We appreciate your feedback regarding the material and firmness. Our goal is to provide clear information, and we’re sorry for any misunderstanding. If you have any further feedback please feel free to email us at solutions@ashleyfurniture.com with the subject line "Attention BF." If you need any assistance, we're here to help. Thank you again!”
MICHAEL WALDO
Great sturdy piece! It is here to stay for many years.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is the second couch same make different color. I liked it so much I bought my wife one for her office. She loves it and it allows us to flex our at home offices as guest rooms when we have family over from out of town.”
Sep 01, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
REBEKAH COPELAND
well worth the price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This sofa has received multiple complements from people who saw it in my living room. The color is great, and the bed part is easy to pull out and the mattress is very nice (for a pullout). The cushions themselves are a little stiff, but I can tell they will soften up with use. We are happy with our purchase.”
May 19, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
Donnah Thomas
Satisfied Customer
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This is a great couch overall. It’s perfect for small spaces, especially if you need the sleeper for extra people to use. Just like a lot of the reviews said, the cushions do lose their firmness quickly and the cushions slide out of place easily. Some couch velcro is all you need to help them stay put. If you have older kids (10+) the material can keep with them. I would definitely recommend this item to others. It’s a decent quality for the price point. I just with there were more color and reclining options.”
May 13, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
KRYSTALYN STINGLEY
Happy with this purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my couch”
May 05, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
ELIZABETH DALIEGE
Dumpy couch
⭐ ☆ ☆ ☆ ☆ (1/5)
“It sits too low and pillows sank down immediately. Very disappointed with it. Looks dumpy.”
Apr 07, 2023
Prabhjot Prabhjot
“Thank you for the response. Please accept our sincerest apologies! Please let us know if you need any assistance at 866-436-3393/Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team ”
Jane Smith
Guest room/office
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought for my son and daughter in law for their guest room/office. I visited this week and the bed was pretty comfortable. They love the look as a sofa. Firm and attractive”
Apr 02, 2023
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
DONALD LOGUE
Sofa bed.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and seems very well made.”
Mar 05, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393.Thank you, Review Team ”
MEYA LOWE
So far so good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My grand kids enjoy it”
Mar 03, 2023
Manish Giri
“Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
WANDY MILLER
Great sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great sofa. Haven't used it as a sleeper yet but very comfortable for sitting.”
Feb 07, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 800-240-3440.Thank you, Review Team ”
ERICKA BANKS
Itchy fabric
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Esthetically the sofa looks nice, however I do not like that there are little hairlike fibers that pushes out through the fabric of the sofa( usually can see them with a flashlight as they glistens in light) Not sure what would fix that, possibly needs a sealant or some sort to keep them from seeping out through the fabric. This causes the sofa to feel itchy.”
Jan 28, 2023
Julie Allen
“Thank you for your feedback. Please check your spam, folder for an email update. Thank you, Review Team ”
STEPHANIE WALKER
Really love this couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is such a great couch! It is so nice and comfortable and yet very firm. We did end up getting a mattress pad for the pull out bed since it was a little flat, but overall incredibly happy with this purchase.”
Jan 28, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JANET WOOD
good purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“very comfortable, nice looking”
Jan 22, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LORI KOSMICKI
Was expecting more
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I’ve had the sofa for 2 weeks. The cushions are already squished and lower than the ottoman. I have a feeling this purchase will not last.”
Jan 17, 2023
Julie Allen
“Thank you for your feedback. Please check your spam, folder for an email update. Thank you, Review Team ”
JENNIFER MARQUEZ
Fabulous find
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this for my small guest room that is also dual purpose (game/office space). My son came to visit and I was unsure about the comfort of the mattress so I did buy a mattress protector/topper for added comfort just in case. My son is 6’5 and had no complaints about the mattress or the size. Great purchase!”
Jan 10, 2023
Jasvindra Kaur
“Hello, Thanks for sharing your valuable feedback with us, We are pleased to know that you like the item. We will love to assist you if you have any other questions please contact us at :937-874-7020. Thank you, Social Customer care, Review Team ”
DIANA REGALADO
A little disappointed
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The couch itself is nice and pretty comfortable but the pullout bed slopes in the middle and doesn’t seem comfortable for anyone to sleep in. The mid section of the bed is visibly caved in slightly. Not sure if all pullout beds are like this because it’s the first one I’ve owned but disappointed in the bed part.”
Jan 09, 2023
Julie Allen
“Thank you for your feedback. Please check your spam, folder for an email update. Thank you, Review Team ”
KIMBERLY OCHOA
Great style and versatility.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We're very happy with this purchase. This couch goes great in our space. Most of our home is gray color scheme, but my husband's office has more brown/black, so this is a great blend. I love the feel of it. It's fairly comfortable to sit on- because it's so new ours is still a bit stiff. We used the sleeper over the holiday and got no complaints. There's no uncomfortable bars that you feel when laying down.”
Nov 27, 2022
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 800-240-3440. Thank you, Review Team ”
CHERYL DECASSERES
Sleeper Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfy Couch!”
Nov 25, 2022
DONNA NAZARIO
Beautiful & Comfortable Sleeper Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is beautiful and comfortable. I get compliments from my friends and family.”
Sep 12, 2022
JENNEY CHAPMAN
Great couch!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I'm very pleased with the couch. I'm a little disappointed in how long it took to get it. But I'm glad it's finally here.”
Sep 04, 2022
Julie Allen
“I do apologize for any inconvenience the delays may have caused you. This is not the experience we strive to provide our customers. In-store and online delivery/ship dates are always estimated and subject to change based on the availability of the product, even when shipped by UPS or FedEx as there are factors that are out of our control. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team ”
AUTUMN CLARKSON
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“super comfortable, easy to use, looks great!”
May 24, 2022
Nitin Sharma
“ Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
ISIDRO MAGANA
Awful
⭐ ☆ ☆ ☆ ☆ (1/5)
“I received with damage and never get any solution.”
May 10, 2025
HELEN CAMACHO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 14, 2025
STACIE YOQUELET
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 23, 2025
CRYSTAL OSIECKI
⭐ ⭐ ☆ ☆ ☆ (2/5)
“It’s says faux leather, but it definitely is not it’s cloth so I was extremely disappointed in that seeing I have dogs and I was trying to find something that was actually faux leather so it’s easier to clean, but my fault I suppose. Would only recommend if you weren’t looking for something to easily wipe.”
Oct 07, 2025
PETER CACCAMISE
Average at best
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Cheap material”
Oct 03, 2025
LOUIS SOUFFRANT
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 13, 2025
David Sauer
SCAMMERS POOR SERVICE
⭐ ☆ ☆ ☆ ☆ (1/5)
“Useless and defective. Cushions do not stay in place. Contacted Ashely Furniture less than 24 hours after delivery and was told no returns for online items delivered via doorstep delivery. A complete scam given the fact that Ashley Furniture themselves are the ones who conveniently “determine the best” shipping methods and therefore the customer has no choice in the delivery route. I requested to speak with a supervisor at the time of delivery and again today when I tried to contact customer service to return these couches but again conveniently there are no direct supervisors for customers to communicate with. Stay far away from this company. We will be filing a BBB formal complaint today.”
Nov 26, 2025
ARUN CHAUHAN
Below average
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I’ve been using this sofa-cum-bed for a while, and overall it’s a decent option for the price. The design looks good, and the folding mechanism for converting it into a bed is simple and convenient.
However, as far as the sofa is concerned, it’s not very comfortable to sit on—especially when using the hand rest. The arm/hand rest feels awkward and doesn’t provide proper support, which makes longer sitting sessions uncomfortable.
As a bed, it works, but there’s another issue: the bed makes noticeable noise when two adults are sleeping on it, likely due to movement in the frame or joints. It can be distracting during the night and affects sleep quality.
Overall, this sofa-cum-bed is fine for occasional use, but if you plan to use it regularly for sitting or for two adults sleeping, comfort and stability could definitely be improved.”
Dec 05, 2025