Customer Reviews (61)
CHELSEA DEWIRE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 15, 2025
ALLISTER BOOTH
Great couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great couch. Width is perfect, very comfortable.”
Oct 20, 2024
Ed Hadassah Kong
“Thank you for taking the time to leave us a review about your order, Allister. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
MARTHA HUETTL
Extremely happy with my new couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Exactly as I thought it would be. Sturdy and comfortablely well built.”
Aug 15, 2024
Mikee Singco
“Thank you for your wonderful feedback, Martha! We’re thrilled to hear that your reclining sofa is exactly as you expected and that it’s sturdy and comfortably well built. It’s always great to know our products meet your expectations!”
DIANE MANN
Recliner Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect size. Slightly smaller that my former sofa. I like the firmness of the cushions. Nice purchase for the money. Color is a nice medium brown with lighter stitching.”
Aug 05, 2024
Paolo Martin Bermillo
“Thank you for your fantastic review! We're thrilled to hear that the size and firmness of your new recliner sofa are just right and that the medium brown color with lighter stitching complements your space beautifully. Your satisfaction is our top priority, and we're delighted to know you feel your purchase was a great value. Thank you for choosing Ashley, and for being a valued customer!”
BRENDA WHITLEY
Pleased with my purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“A positive experience all around. I purchased it with ease online and was able to schedule a delivery date with customer service. The set arrived as scheduled. Customer service and delivery crew were courteous and professional. I’m also happy with the quality of the sofa and recliner set. I wouldn’t hesitate to purchase from Ashley Furniture again in the future”
Jun 04, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHELSEA PATRICK
10/10
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This recliner is great. It’s comfy and reclines almost fully. My only issue is with Ashley’s. I ordered online and heard nothing from them for over a week. It took several calls to them to get the ball moving.”
Mar 17, 2024
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LTANYA PRICE
Just right!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love iove it!”
Feb 06, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DARLENE FORBES
The sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thank you I love it”
Jan 01, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATHLEEN DOMINGUEZ
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Better than expected”
Nov 03, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa. Fit perfectly with the matching loveseat on our 5th wheel. Super comfy!”
Aug 18, 2023
Akash Akash
“We appreciate your feedback, Eric! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
ELIAS GARCIA
Happy with my Bolzano sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sofa is very comfortable. It doesn't sag like my previous sofa. It reclines very smoothly as well. Very satisfied with the furniture.
I suggest purchasing the 5 year warranty, especially if you're planning on using a lot.”
May 11, 2023
Vikas Yadav
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. ”
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
GABRIEL COHEN
Perfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it! Comfortable and looks nice in our living room.”
May 03, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
GREG BEILFUSS
A nice double couch for smaller spaces
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The smaller size fits well in limited spaces, the fabric looks nice and is supple and soft, and the springs and stuffing are comfortable. My only complaint is the contrasting stitching; if the stitching blended into the dark brown fabric color, it would be perfect.”
Mar 14, 2023
Ju Allen
“Thank you for your feedback. Please let us know if you need further assistance at 866-436-3393. Thank you, Review Team”
RESCHELE TAYLOR
Exactly what we expected
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this couch. The whole family sits on it to read at night. (3 kids, 2 parents). It had plenty of back support. I am happy it reclines away from the wall so that we do not have to worry about ruining the back of the couch or wall.”
Mar 13, 2023
Ju Allen
“Thank you for your feedback, Reschele. ”
RONALD GILLETT
Our sofs
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is very nice sofa we know it will be awhile before it gets softer.iy is hard right now.”
Mar 12, 2023
Manish Giri
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
LESLIE BOCK
Love It!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Everything about this Sofa is awesome.....”
Jan 25, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
GARY PULLIAM
Poor
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very uncomfortable”
Jan 21, 2023
Kari H
Reclining Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and love it!”
Jan 20, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
ROBERTA TANSEY
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks good, love it!”
Jan 01, 2023
ROBERTA HUNTER
Love the couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really enjoying my couch!”
Dec 12, 2022
Ju Allen
“Thank you for your feedback on your Bolzano Reclining Sofa and we are glad you like it! I would also like to thank you for being an Ashley Furniture Customer. Review team”
JULIE SMITH
It will work but somewhat disappointed
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Not quite as plush as the image depicted.”
Nov 06, 2022
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Corporate Customer Care, Review Team ”
AARON JONES
Love it for $700
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable.”
Oct 13, 2022
MICHELLE STRANDE
Bolzano Reclining Sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The footrest isn't as padded as I thought. You can feel the bar in the middle. It's already starting to squeak and I've only had it a couple of weeks.”
Sep 27, 2022
MEGHA MURALI
Better than Ikea!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfy and affordable. Definitely would recommend!”
Aug 11, 2022
WILLIAM BAKER
Bolzano
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Is what I expected. Little larger than I remember therefore a little disappointed in the size but really quite nice”
May 19, 2022
Traciann Lewis
“Thank you for your feedback on your sofa and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
JORDAN ERICKSON
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Easy to put together, amazing price, very comfortable, no problems and would definitely recommend!”
May 17, 2022
CHERI TEEL
Happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable & love the larger seats vs a 3 cushion sofa”
May 11, 2022
SUSAN FAIR
Bery comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The most comfortable couch and recliner and soft material that wipes clean. Also cats cant scratch it up very durable material.”
Mar 19, 2022
LINDA NORTON
Very good
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I would reccomend both of these. They are a nice size for a small livingroom”
Feb 04, 2022
DEBRA GORMAN
Great quality, comfort & price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My husband and I LOVE our new couch
It’s fabulously comfortable.”
Nov 02, 2021
RACHEL LEGER
Bolzano reclining sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love this couch! It’s comfy.”
Aug 24, 2021
ANGELA BUTLER
Bolzano reclining sofa A+
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my Bolzano sofa. Perfect size and very comfy. Would definitely recommend.”
Aug 17, 2021
JOE SOLTIS
Amazingly comfortable bargain
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sofa! Actually bought it online with never seeing it in person...when it arrived I was more than pleased. The fabric is much heavier than I expected, color and texture like distressed suede...love the contrasting stitching and after all it's super comfortable. One of my good friends is planning on buying one soon”
Jun 23, 2021
MICHAEL MCVAY
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“They are comfortable and the material is easy to keep clean.”
Jun 12, 2021
CYNTHIA MARSHALL
Pets love the couches too!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Upholstery is very easy to clean and remove pet hair. Seats six adults and our pets comfortably.
Pleased with our purchase.”
Jun 02, 2021
LEX LENTSCHKE
Satisfied
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Pretty much what we wanted and were expecting. Pretty firm, in a good way. Lost a star because when you are reclining all the way in it and you bend your knees and place your feet sole down on the leg support, there is not much cushion and can be uncomfortable depending on where you put your feet. Mine happen to want to go in a certain place and I can easily feel the metal under my feet. Wish it wasn’t so. For some, this may not be an issue. Didn’t know myself.”
May 26, 2021
BETHANY KOISTINEN
Perfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this couch! We bought the matching loveseat also. Perfect!!”
May 17, 2021
SOPHAT PHENG
The Best Of The Best
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful, Durable, And Comfortable. The Family Love’s It!!!”
Apr 27, 2021
WILLIAM ALTHOUSE
Great sofa.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Bolzano Reclining Sofa is a perfect addition to my apartment.”
Apr 25, 2021
IAN HENDERSON
That's it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's a great couch”
Apr 18, 2021
KEN EITEL
new furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great quality and very comfortable”
Mar 27, 2021
JASON SILVA
Very Comfy Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Out with the old and in with the new. A saying that can be used for many things, especially when needing new furniture. We needed a new sofa and loveseat in a bad way and decided to go to Ashley to get them. We we re NOT disappointed. The Bolzano Couch and Loveseat combo is AMAZING and fits our home in a wonderful way! Highly recommend for anyone!”
Jan 09, 2021
JOHN COEY
Great sofa for a reasonable price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I purchased this sofa to fit a small wall in my apartment. Given that it's 78 in wide, this is a great option other than a love seat or full size couch. I'm very tall, 6 ft 3 in, and this sofa provides wonderful support for my back and shoulders and my long legs. The cushions seem firm yet comfortable. I appreciate that both sides recline. You can fit three people comfortably on this sofa. Four people is a bit of a stardine can. Overall I'm happy with this purchase. This is one of the least expensive sofas and one of the most comfortable in my opinion. Originally this was out of stock for about 2 months. I'm glad I waited it was worth it.”
Jan 02, 2021
BRENDA HALL
Bolzano Reclining Sofa—New living room couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This new Bolzano Reclining Sofa is super firm, comfortable, and beautiful. The color is perfect and blends well with my other chocolate colored reclining sofa.”
Nov 09, 2020
LINDA SPICUZZA
Loving my love seat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am enjoying it as well as my family members. I can't wait until I can make my next purchase. Thank you.”
Jul 14, 2020
DAVID WILLIAMS
Great smaller footprint couch.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the fabric and dark color. And it’s not as wide as some but fine for an afternoon nap with pillow-soft arms. Simple and classic design and great recline.”
Jun 13, 2020
WILLA SHAMPO
Great deal!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfy and the perfect size.”
May 27, 2020
ALEXIS WHITE
Good sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is a nice couch, very light to move. Careful though because it moves easily and is not very weighed down. Wish the arm rest were just a little bigger and more comfortable, but overall love this sofa.”
May 18, 2020
DALE VAN VLEET
Loveseat question
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It is a very nice loveseat that came with a matching couch”
Apr 21, 2020
Rachel De Santiago
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. Very comfortable”
Mar 09, 2020
Raizel Sokol
Better than expected
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfort all around. Recline goes very far down. Cushion is plush yet firm too. Color seemed darker in real form. I like it a lot. Delivery was super simple and quick.
It was definately a great worthy purchase.”
Nov 16, 2019
AMY INGLIS
Comfortable reclining sofa.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new sofa. It is incredibly comfortable with great lumbar support. We ended up falling asleep on it right after it was delivered, it was that comfortable.”
Nov 08, 2019
ALEXIS00740 ACCEPTANCE NOW
Thank for great services
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great chair very comfortable enjoying the great seat.”
Oct 21, 2019
MARNA WARREN
Glad I bought it👍🏼
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with the sofa I bought! Joesph was a very nice salesman.”
Oct 10, 2019
Adelina Mejia
Comfy, looks chic and reasonably priced
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable, chic and reasonably priced. It’s exactly what we wanted.”
Sep 06, 2019
Tiffany Brotheridge
Beautiful!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new sofa! One side does seem to require a little extra effort to recline and makes a clicking noise when you close the reclining position, but nothing too annoying. I like that it is firm. I feel it will hold up longer than my last one that got too soft and lost most of its support. The color is beautiful and I love the fabric texture. Very soft.”
Sep 05, 2019
MARY SPALDING
Love our Bolzano!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purchased this sofa, wasn't sure as I don't usually purchase online items like this, but, I am ECSTATIC!! This sofa is so comfortable and is a perfect fit for a smaller space yet comfortable enough for 3 people.. The reclining is awesome, it goes far enough back you can actually fall asleep as if you are in bed!! Best buy ever and great price for such an awesome piece!!”
Aug 02, 2019
MARY STRAND
Great service
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We rate your service
highly because your
manager kindly allowed
us to make an exchange.
The Bolzano was much too firm for us.”
Jul 16, 2019
Jason Allen
Amazing for the price.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Seems like a quality item. It’s comfortable but it does seem to need some breaking in which is a good thing.”
Jul 02, 2019
VIRGINIA SMITH
Great service
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It is so Beautiful in my house Thsnk You”
Jun 20, 2019
Wonderful piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Lovely and roomy couch. Fell asleep sitting upright the very first night, ha.”
Feb 28, 2019