Customer Reviews (31)
LAURA WHITEHEAD
Do NOT buy!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Horrible loveseat and couch. The showroom sample was well used and seemed soft, but this couch is hard as a rock. I absolutely hate it. I contacted customer service the day o got it and was told, “tough luck.” Awful couch and awful customer service. Don’t waste your money.”
Mar 12, 2025
Sandra Wilson
HyllMont Power Reclining Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sofa is comfortable & has lots of storage in the arms for remotes, laptops, books etc. The middle of the sofa back folds down & has 2 USB ports & an electric outlet to plug any device into while you kick back in either of the 2 reclining seats on each end of the sofa. The middle headrest flips up & has 2 reading lights in it. It also has a cup holder on each arm & 2 cup holders in the middle section when you fold it down.”
Dec 20, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Teresa Paino
recliner sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“so far comfortable and works well and smooth. recommend”
Nov 15, 2024
Ace Bocanegra
“Hi, Teresa! Thank you for your review! We're glad to hear that the recliner sofa is comfortable and functioning smoothly. We appreciate your recommendation and are happy you're enjoying your purchase!”
MICHELLE BLOHM
Too Small
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not wide enough. Great features. Not like leather at all. Would recommend for people without kids/dogs.”
Apr 05, 2024
Joseph Gibbs
“Hello Michelle, thank you for sharing your experience with Ashley, I genuinely appreciate you bringing this issue to my attention. I understand how frustrating this situation must be for you. I apologize for any inconvenience this has caused you. If you have any other concerns/issues or questions please email us at Reviewfeedback@AshleyFurniture.com and in the subject line state “Attention Joe G.” Thank you, Ashley Social Care Representative”
HECTOR VILLALOBOS
Great buying experience
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great looking furniture at a reasonable price. The salesman was very helpful and offered excellent incentives.”
Mar 13, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
COLLYER ROBINSON
Great sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great sofa for us but one of us is 6 feet 4 inches tall and his legs extends at least 10 inches off the end of the sofa when reclined making it a little uncomfortable. So just beware if you are tall. On another note the center console is AWESOME. It’s functional and comfortable.”
Dec 16, 2023
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
Sharen Chin
unknown power consumption?
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Recently purchased this, loving the couch itself, but it is odd that nobody from the Ashley store sales team to the corporate customer service was able to tell me what the power consumption of this item is?”
Nov 30, 2023
Joseph Gibbs
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
KIMBERLY BAUER
Great Material
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! The material/fabric is amazing and I like the technology that is built in the sofa!”
Oct 26, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
HOLLY ROBERTS
Too short to enjoy the adjustable head rest
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“If I sit back in the chair my head barely reaches the head rest so it is uncomfortable. The adjustable headrest is made for someone taller than 5ft.”
Sep 26, 2023
Vikas Yadav
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
CONNIE ELDRIDGE
Wonderful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and love the features.”
Apr 16, 2023
Manish Giri
“Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
BRUCE MENZ
It's nice
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It's ok for our first sofa with electric controls”
Mar 30, 2023
Doris Cowboy
Very good, but a couple negs
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The sofas are comfortable, but the cup holders aren't deep and big enough to fit bigger bottles...also the power strip has a narrow opening where the bigger charging blocks can't be used!”
Mar 22, 2023
ALYSSA DURAND
Love this couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Overall love this couch, was super easy to assemble and transport it seems. The couch is a little stiff at first but at a month in I’m still really loving. The power recline is amazing.”
Mar 06, 2023
KATHY MONTGOMERY
Furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Haven't had a lot of time to use it and waiting to have family over. Love it so far.”
Jan 20, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 800-240-3440. Social Customer care, Review Team”
SUNSHINE FAISON
Love!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this for my husband for his man cave and we absolutely love it! It’s stylish but it’s also very comfortable (I fall asleep reclined all the time). The really cool part is the headrests also adjust on the recliners so he can recline and still play video games or watch TV without having to put a pillow behind his head. I shopped around for a while and thankfully found this on sale, so happy I did, totally worth it!”
Dec 31, 2022
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
SHERMAN CHERREY
Awesome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The delivery was quick and very professional with good communication on the day and time the couch would arrive”
Oct 11, 2022
PRIYATHAM SINGIRIKONDA
Cushion is so soft, you will sink in it after couple of months.
⭐ ☆ ☆ ☆ ☆ (1/5)
“Couch cushion is soft, it’s been 9 months all the seats go deep and they are no longer firm. The quality at store and product received are different.”
Oct 11, 2022
Julie Allen
“Thank you for your feedback. Please check your spam, folder for an email requesting more information. Thank you, Corporate Customer Care, Review Team ”
JOANN ANGELICO
Great quality comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it so far very nice 😊”
Aug 11, 2022
MICHAEL BISHOP
Just what we were looking for
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable high-quality”
Aug 06, 2022
JENNIFER ROBERTS
Nice versatile product for a reasonable price.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very comfortable and great storage. Dog hair does stick to it a bit more than I was hoping. Looks nice.”
May 05, 2022
Nitin Sharma
“ Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
JEFF MACKLIN
Great so far
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We’ve had this for 4 months and so far it’s great. Only complaint might be the amount of air flow they allow when reclined. There ends up being an open gap at the small of your back that could make your back feel cool in the winter months.”
May 02, 2022
Julie Allen
“Thanks, Jeff for the reviews regarding the HyllMont, collection holding up, as it should! Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer Care ”
Charles Schantag
Popped stitches
⭐ ⭐ ☆ ☆ ☆ (2/5)
“We purchased this sofa and an accompany piece that were delivered mid Feb. It's mid March now and the material has already ripped in one spot and a fair amount of the stitches are coming out. For the price we paid, I'd not buy this brand again.”
Mar 25, 2022
Melyssa Mari
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag.”
ANNIE SAROOP
Best TV Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s amazing. The whole family loves it!
It’s sturdy, offer the best comfort a recliner can offer. The kids are enjoying the charging docks, the pull down table, the storage ends and cup holders.”
Mar 22, 2022
jason harris
Love this collection!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this collection!! Comfortable and amazing!”
Feb 06, 2022
KATHRYN DETORO
Great comfy couch with all the bells and whistles
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this for my husbands man cave and he absolutely loves it. We keep the center console down most of the time but it’s nice to know we can have a 3rd seat if we need it. Great storage and love the lights, usb and outlets to charge our electronics. Beautiful fabric and design.”
Sep 14, 2021
EDWIN HERNANDEZ
Excelente
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far it’s been great”
Sep 12, 2021
DONALD BRIMER
so comfortable.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“love all the cup holders. The storage in the armrests. and the center seat unfolds for work spave with plug ins, lights, and lapto[/tablet work space.”
Sep 07, 2021
JOSEPH CALLAHAN
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Works and looks great. Hope the material lasts.”
Jul 10, 2021
LESKY ALFONSO
Try it first for a reasonable amount of time
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I was expecting something else, the legs support comes up by itself when you lift your legs from it, also, it's not as comfortable to expend, let's say the time that takes to watch a movie, as I originally thought.”
Jun 04, 2021
Joey Medley
Beautiful design.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Can I get this in real leather? If not, can you please point me to where I can obtain something as close as possible to the sofa you have? I love everything about it except the faux leather.”
Apr 08, 2021
IRIS WOLFE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 05, 2025