Customer Reviews (35)
George Moore
Rugged, Tough, Great Quality, and Good Sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this Sofa and the love seat. Great quality and rugged. I have 3 dogs. The fabric material is thick and a higher quality. I still put a blanket over the cushions. I like that you can unzip the cushions and pillows and wash them. I recommend air drying them. The inside of the pillows and cushion have a rubber bag with the stuffing in it. Hopefully this will last 6 to 7 years. I'm happy with the purchase.”
Dec 05, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CLARE SWAN
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the sofa & love seat”
Feb 12, 2025
Mikee Singco
“Thank you for your feedback, Clare! We're thrilled to hear that you love your new sofa and loveseat. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
RISHAD QURBAN
Perfect couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing couch. Although I wish the middle portion of the couch didn’t sink as much.”
Dec 30, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KELLY HOUSTON
Love this couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Shipping and delivery was seamless. Couch is firm, well made, and comfortable.”
Dec 30, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JUSTINE WISE
Glad I purchased!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Color was perfect, couch is sturdy and comfortable.”
Dec 26, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ASHLEY DESMOND
Perfect fit
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fits perfectly, love the color. The couch is so comfortable. We love it!”
Dec 25, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARY FEENY
New sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sofa roomy comfortable and nice and firm but not hard. Very good quality love the fabric too. So happy I purchased it. Every single thing I’ve bought from Ashley is always beautiful.”
Dec 01, 2024
Ace Bocanegra
“Hello Mary! Thank you for your wonderful review! We're so happy to hear you love your new sofa comfortable, firm, and great quality. We truly appreciate your continued support and are glad to know every item from Ashley has been a great addition to your home!”
KATHLEEN DUPUIS
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice looking sofa”
Nov 20, 2024
Ace Bocanegra
“Hi Kathleen! Thank you for your feedback! We're glad to hear you like the look of your new sofa. Enjoy your stylish addition to your space!”
MARGO LITZENBERG
Reasonably Priced
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Couch looks nice, yet, I wish the cushions were thicker and firmer. It is reasonably priced for the quality.”
Nov 13, 2024
Bryan Florendo
“Thank you for taking the time to leave us a review about your order. We’re glad to hear that you find the couch reasonably priced for the quality! We apologize for the cushions not being as thick and firm as you had hoped. If you have any additional feedback or need assistance, please email us at solutions@ashleyfurniture.com with the subject line "Attention BF." We're here to help. Thank you for choosing Ashley!”
KARA TOWNE
Fantastic couches
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very pleased with our purchase. Color is perfect. So far they seem durable and are comfortable. A little bigger and firmer than I expected but still incredibly happy with them. Our process was very smooth from purchase to delivery everyone was kind, helpful and did exactly as stated!”
Nov 12, 2024
Ace Bocanegra
“Hi, Kara! Thank you for your wonderful review! We're so happy to hear that you're pleased with the couches, and that the color, comfort, and durability are just what you were hoping for. It’s also great to know that your experience with the purchase and delivery process went smoothly. We appreciate your kind words and are thrilled you're enjoying your new furniture!”
MEGAN MORTON
Great Pet Friendly Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fantastic couch, comfortable and definitely stain resistant as I already spilled one drink and you'd never know. I have a dog too and while he's not a huge shedder, I never notice dog hair sticking to it. And the seat is wide enough that me and my small fur baby can lie next to eachothe.”
Nov 10, 2024
Ace Bocanegra
“Hi, Megan! Thank you for your wonderful review! We're so happy to hear that the sofa is working out perfectly for both you and your furry friend. It’s great to know it’s stain-resistant and that dog hair isn’t an issue. Enjoy your cozy moments together on the wide, comfy seat! We truly appreciate your feedback!”
ABIGAIL FERNANDO
Good sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's a good color. I have toddlers and I like the fact I can remove the outer part to wash. Nice and firm”
Oct 25, 2024
Haryl Siason
“Thanks for the great feedback! We’re so glad to hear you love the sofa, especially with toddlers around. The removable covers are a game-changer for easy cleaning! We appreciate you choosing Ashley!”
ALICIA WATKINS
Amazing!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Spacious, modern, great color”
Oct 07, 2024
Mikee Singco
“We’re so glad to hear that you’re enjoying your sofa, Alicia! It’s fantastic to know that you appreciate its spaciousness, modern design, and great color. We appreciate you choosing Ashley Furniture for your needs, and we look forward to serving you again in the future.”
ASHLEY EICKHOFF
LOVE our new LR set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfy, great color and love that I can wash the fabric if it gets dirty”
Sep 24, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Ida Phillips
Good Decision
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I'm happy with my decision to purchase this sofa. I get so happy to see it in my living room . It is actually soft and comfortable despite what some of the reviews say. I also ordered the love seat but it is on back order as of September 2024. I would recommend this sofa.”
Sep 22, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
YUI TADOKORO
Not comfy
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It’s cute but it’s not very comfortable. It feels like one of those hard cushions that are made for outside patios. So they’re definitely not soft. Very rough. Very stiff. Hope it at least does the job.”
Jun 11, 2024
Christian Deposoy
“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the subject line state “Attention CD” and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”
DOUGLAS LOCKE
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“More stunning in person! I am absolutely in love with this set!”
Apr 08, 2025
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ABIGAIL SARVER
Awesome Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfy, especially for taller people since it is deeper”
Apr 14, 2025
Demberlyn Bacubac
“Thank you for sharing your feedback! We're so glad to hear that it’s comfortable, especially for taller people. The deeper seating definitely makes a difference for relaxation. Enjoy your new piece!”
EMILY KELLY
Delivery driver dropped sloveseat
⭐ ☆ ☆ ☆ ☆ (1/5)
“Delivery person dropped our sofa and damaged the exterior siding of our house”
Feb 25, 2025
MARIAN WILLIAMS
⭐ ☆ ☆ ☆ ☆ (1/5)
“Very uncomfortable.”
Apr 24, 2025
Ian Frederick Flores
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
CORRY DAVIS
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Beautiful set just not comfortable. I wouldn’t recommend.”
Apr 28, 2025
JENNIFER MEGGISON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 01, 2025
TINA SUPPA
Damaged goods
⭐ ☆ ☆ ☆ ☆ (1/5)
“I called and emailed the store but no one has responded about the tear and broken frame bulging through the fabric on the back. My guess is that the driver didn’t not see it because the couch was pushed flush with the wall I saw it when I pulled the couch away from the walk”
May 04, 2025
CYNTHIA MEYER
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 07, 2025
HEATHER SCHUERMAN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sofa! Very comfortable”
Jun 12, 2025
DAVID SCHALK
Terrible Product, Uncomfortable and poor wear almost immediately.
⭐ ☆ ☆ ☆ ☆ (1/5)
“These are uncomfortable and the cushions are barely retaining shape after less than a month of usage.
Should have returned them the day they were delivered.”
Jul 10, 2025
TANYA ECHEVARRIA
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“LARGE, attractive, and very comfy initially but did not hold up for everyday use with our hefty “plopping” teen.
Not only did cushions lose shape early, but the entire frame broke. If you have only little ones or are petite and easy on furniture, might be ok for the price.”
Jul 28, 2025
REGAN CHRISTIE
Nice sofa, terrible customer service
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The sofa is nice. Too bad the “white glove” delivery was the worst customer service experience I’ve ever had. Thanks for nothing!”
Aug 01, 2025
ELIZABETH HAGEN
Beautiful and comfortable sofa.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful sofa. Comfortable.”
Sep 07, 2025
KATHERINE BORSCHEL
Perfect sofa for purchasing online
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the color. Sofa is comfortable and size is perfect for my apartment.”
Aug 31, 2025
LYNN BURGESS
Hard. Arms
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Hard arms needs more cushion”
Aug 26, 2025
CATHY BROWN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable”
Nov 07, 2025
SARAH MICHAUD
Great, pet-friendly couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the soft denim color! The wide seats are comfortable for visitors and naps….and it fits into our home beautifully. The fabric is durable enough to withstand 3 dogs, but still very comfortable for daily use.”
Nov 16, 2025
NANCY LIPTAK
Screwed up order and delivery
⭐ ☆ ☆ ☆ ☆ (1/5)
“The sofa is great. UNFORTUNATELY, someone at Ashley cancelled my mattress order which was supposed to be delivered at the same time. It took most of a day with MULTIPLE CALLS to MULTIPLE HELP DESK numbers before someone was able to help. Ashley re-entered my mattress order and now I will have to be home again for a day waiting for another delivery. THIS WAS NOT A GOOD EXPERIENCE.”
Nov 20, 2025
Stephen Corley
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Nov 29, 2025