Customer Reviews (27)
MARCIA SERRANO
Sofa
⭐ ☆ ☆ ☆ ☆ (1/5)
“The chaise was broken and sent back. We are also missing the ottoman.”
Mar 17, 2025
MIRIAM TORRES
Loved it!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 04, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MICHELLE COFFEY
This is the one.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect! Wide enough to lay on. Great quality for the price. I bought a different ottoman because I wanted one with storage. Love that back question gives head support and are attached. Great Color. Great comfort.”
Oct 07, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RICARDO MENDOZA
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great, Ricardo Moreno deserves a raise”
Jul 30, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Altari Left-Arm Facing Sofa! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
JANELLE LAW
nice couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It is comfortable and very nice looking. My only complaint is that the two pieces do not line up in the back.”
May 13, 2024
Ian Frederick Flores
“Thank you for taking the time to share your feedback on the Altari Left-Arm Facing Sofa. We appreciate your honest review and are pleased to hear that you're generally satisfied with your purchase. Your feedback is invaluable to us as we continually strive to enhance our products and customer satisfaction. Thank you again for choosing Ashley.”
SCOTT YOUNGBLUT
Great Couch for the Price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Worth every penny. Better than we could have imagined for the cost.”
Dec 01, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANDREA BERRY
Good quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Couch is good quality and comfortable.”
Oct 21, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RYAN BILLITER
Highly recommend
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great fit in our new space and we absolutely love the look. Very comfortable as well!”
Oct 15, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARY YANKAUSKAS
Nice large sofa for the price.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Perfect size for the space. Comfortable. Nice neutral color. Color online looks lighter than actual sofa. Delivery representatives were courteous.”
Oct 07, 2023
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
DONNA LORICK
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the sofa it so comfortable”
May 18, 2023
Vikas Yadav
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393.”
SAMANTHA ABBE
love this couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“love this couch! almost exactly what i was wanting. it fits the space in my living room perfectly. tucked in behind the chaise lounge is an AC unit so i was excited that this wouldn’t block it and still fit the living room. comfy and firm, at the same time. my dogs already love it and have claimed their spots. i love that the ottoman can be pushed in to expand the lounge section, so it makes cuddling up a lot easier. very happy with my purchase.”
Apr 26, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
MARIA TRAVERS
It’s beautiful and fits perfectly.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The quality of this couch impressed me. We’re very happy.”
Apr 11, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
JADE BERUBE
Excellent Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this sofa. It's the perfect soft/firm. Love the material and the color- very classy. Ordering furniture online always seems a bit of a gamble, I'm glad we went ahead with this one”
Apr 03, 2023
Manish Giri
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
LUZ GARCIA
Cozy
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love it. Very comfortable and it keeps us all together to bond and not overcrowded. There is 4 of us”
Feb 24, 2023
Julie Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
OSAKA KEETON
Altari alloy a Hit
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The sectional sofa was as expected & delivery was prompt & on time.. it's pleasantly firm & the alloy color perfectly bridges the gap between transitional & modern. It was missing one of the throw pillows that is supposed to come with it but I didn't want to quibble about it since everything else was up to par. 😌”
Feb 22, 2023
Julie Allen
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
HEE KYUNG LEE
Reliable service and comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sofa just fits perfectly and the delivery was super smooth. It feels warm and cozy to sit on. It was so reliable to have Joel help us through. I have encountered some fraudulent websites that had pictures of this furniture. Ashley furniture is a place you know for sure that your product will be on its way.”
Oct 24, 2022
ANNA FULLER
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable, love the color perfect fit”
Sep 06, 2022
KATHERENE SCARLET
I love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it the material, the color I'm happy”
May 23, 2022
JESS GEIGER
Great sectional!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the couch. Very elegant and comfy! Definitely recommend! This is my 2nd Ashley sectional and won’t be my last one either!”
May 07, 2022
MICHAEL BULLINGTON
Low quality
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Have to say that I'm concern about the longevity of this couch. After less than two months of daily use the cushions are losing their shape, showing curvature where were sitting. The back cushions make a crinkly sound when pushed on. Fits our space nice and looks good enough, but wishing I'd gone up in quality.”
Mar 14, 2021
DEBBIE TYRRELL
altari alloy sectional
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Sectional was as pictured. Very satisfied for product not seen. Seat cushions are very firm but are getting softer. Fabric is very nice and soft. Color is a stainless steel gray which is what is was hoping for. Door delivery was great and assembly was easy.”
Dec 02, 2020
RAQUEL HERNANDEZ
Happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Happy with my purchase”
Jul 05, 2020
Rakia Pinkney
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and comfy”
Mar 27, 2020
HEIDI CAREY
Comfy and roomy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s super comfy and feels pretty sturdy. I am pleased with this purchase.”
Mar 10, 2020
julie Dunlap
Great couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfy and a great size!”
Feb 14, 2020
STEVEN PROCTOR
The worst company in the world.
⭐ ☆ ☆ ☆ ☆ (1/5)
“I ordered a sectional and after a long wait they finally delivered half of it with no communication about where the other half is, and of course they charged me. And they never answer the phone so I have many hours of waiting to look forward to. I would rather sit on the floor for the rest of my life than buy a piece of furniture from this awful company. Avoid!”
Mar 12, 2025
RAVEN HARP
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 17, 2025