Customer Reviews (37)
KEENAN SUBER
Beautiful furniture horrible customer service
⭐ ☆ ☆ ☆ ☆ (1/5)
“I love the sofa, I really do. But Ashley calls me the day before stating I will get a partial order. Not a big deal but the items were small and I could not take any more time off work and asked to deliver in my package door with a security door and they refused.”
Jan 31, 2025
JOELLYN HASKE
Great Purchase!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! So comfortable!”
Dec 14, 2024
Mikee Singco
“Thank you for your wonderful feedback, Joellyn! We're thrilled to hear that you love your loveseat and find it so comfortable. Enjoy your cozy new addition!”
MARGARET MAIN
A Satisfied Customer
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s a good quality couch & I’m satisfied with it.”
Oct 22, 2024
Ed Hadassah Kong
“Thank you for your feedback, Margaret! We're glad to hear you're satisfied with the quality of your couch!”
WEAM AYESH
Living room furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful living room set with good quality and good price 👌”
Oct 13, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ATUL KULKARNI
Perfect fit
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect fit for a small apartment living room at a great price!!”
Jul 06, 2023
Prabhjot Prabhjot
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
MANUEL DORAN
Love seat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Better than I expected for the price”
Jun 24, 2023
Prabhjot Prabhjot
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
KIERRA LASSITER
Perfect Size, Perfect Color.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have a 350 sqft studio apartment with a queen size bed already inside. I was so afraid it wouldn’t fit once it arrived but when they unpackaged it it was the perfect size !!!!! Seats are fire and material is GREAT ! The color is as pictured. HIGHLY RECOMMEND! Especially for the price you can’t beat it!”
Jun 09, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team.”
CHRISTOPHER ABATE
Good service 👍
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good service thank you”
Apr 13, 2023
Manish Giri
“Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
ANDRIA KINENEC
My couches
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The cushions don’t stay where they should, they slide out eveytime you sit down”
Dec 22, 2022
LINDEL TOWNSLEY
Altari Loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far so good. Feels like a solid piece of furniture. Pretty comfy. Should last for a while”
Dec 21, 2022
ALEXANDRA NUNEZ
Great!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfy, perfect with the queen size pull out sofa Altari”
Dec 04, 2022
JESSICA HANNAN
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect!!!!!!!!!!!!!”
Nov 15, 2022
MUHABBAT DJUMAEVA
Good purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Cute and cozy!”
Sep 03, 2022
YUVENNY DILORENZO
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really do love it. I almost fell like the picture and color on here doesn't really do it justice. The cushions are a bit on the stiffer side but I like it because I prefer cushions that won't sink it shortly after purchasing. It really does look great in my living room. I would post a picture if I could but I don't see the option. I would definitely order it again.”
Sep 03, 2022
Sachin Singh
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team ”
OTTAVIO MATTIA
Good deal!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice! Very comfortable. Great deal.”
Jul 27, 2022
TERRY ROHRER
Altari Loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m pleased with the Loveseat. The color and size is just what was needed. The delivery was great. The deliverymen were very personable and delivered my Loveseat directly to my apartment. It was supposed to arrive between 1:00 and 5:00. It came from Baltimore, MD and was delivered at 5:00.
I was so impressed with the service I ordered a Table and chairs. The chairs have already been delivered by UPS. The table is coming 05/21/2022 by truck.”
May 06, 2022
Sachin Singh
“Thank you for your review and if you have any questions please reach out to us at ReviewFeedback@ashleyfurniture.com”
ERIN FISHER
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and comfortable.”
Apr 30, 2022
ROBYN PHILLIPS
Beach House loveseat and chair
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I purchased the loveseat, chair and 2 ottomans. They fit perfectly in the space and offer lots of comfortable seating.”
Apr 20, 2022
RICHARD COFFMAN
Budget friendly couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The couch is a good quality especially for the money but the time to get it was much longer than I was originally told.”
Mar 18, 2022
JEROME MARTINEZ
Very impressed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I would recommend this product very good quality I’m very happy with my purchase”
Nov 20, 2021
SUSAN MAYO
couch is firm.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“the couch is nice , but to firm.”
Sep 18, 2021
RICHARD PAULSEN
Exceeded my expectations.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We needed new furniture for the living area and this fit perfectly. Very comfortable and looks great. Highly recommended.”
Sep 04, 2021
RAQUEL FIGUEROA
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great love seat. Perfect size”
Jul 26, 2021
CARRIE CASTANEDA
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice and comfortable couch. Perfect for my small space.”
Jun 11, 2021
Kevin Hansraj
“Thank you for your feedback on your Loveseat and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
EDEL CORREA
Altari loveseat looks good, armrests need improvement.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The loveseat looks good and is comfy to sit on. The armrests however are way too hard. The need more padding.”
Jul 09, 2020
NIM LANGCOY
GOOD COUCH
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“it's a very comfy couch, fits perfectly in my studio apartment,i like the material because it's soft. and the home delivery was awesome, i didn't have to assemble it. thanks Ashley homestore!!”
Apr 26, 2020
AMBER COOK
Cute couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The couch is a beautiful, light gray with a textured patterning. It goes well with cool, neutral tones or bold jeweled tones. It’s fairly narrow, but can easily seat two smaller adults and maybe a small child between, or two larger adults. It’s not very deep, and the arms are not heavily cushioned, so it’s not the best for napping or long term sitting/lounging. We’ve found that pulling the cushions out a bit when you want to relax or lie on it help increase the depth.”
Apr 25, 2020
NICOLE PEREZ
Loveseat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s perfect”
Apr 21, 2020
ANGELO MENCONI
Atari Love-seat
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It was much better than expected!”
Feb 12, 2020
SPENCER SUEN
Good quality and great price.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought the sofa and the love seat and they came with four matching cushions. The set is well made and seating is firm, which we like very much. The set would be tight and the seat bottom would be shallow if you are a big and tall person. I would say it would be fine if you are under six feet tall.”
Dec 17, 2019
MARY CARR
Confusing website page
⭐ ☆ ☆ ☆ ☆ (1/5)
“I went on your website looking for a sleeper love seat, the page I was on said sleeper sofas and ordered what I thought was a sleeper love seat. Your website page was very confusing because the one I ordered was not a sleeper love seat at all!! Not what I wanted and have been trying to speak to someone about returning and ordering something else and can’t get a hold of a human being!!
We have bought a lot of furniture from your company and would like to continue doing so if this problem is remedied.”
Feb 17, 2025
DREAMA MOON
Wrong color loveseat delivered
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Again the wrong color was delivered and the online folks have not responded to my email.”
Mar 01, 2025
CRISTINA ALLEN
Pass
⭐ ☆ ☆ ☆ ☆ (1/5)
“Ordered the loveseat and chairs. Chairs are comfortable to sit on for a little bit but the arm rests and sides are made of cheap wood. They hurt to lean on. Same with the loveseat. Customer service was also terrible as they would not let us return these. “All sales final.””
Jul 16, 2025
CYNTHIA SCHROEDER
Great service
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice, looks great.”
Aug 25, 2025
LISA BUMPUS
Cheap
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cheap material already pulling and getting torn from minimal use. The cushions are starting to sink in after 2 years.”
Nov 17, 2025
valeriev robertino
Firm
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It's nice and firm the the fabric wrinkles where I sit and won't smooth out. I weigh 108 pounds. They do not have fabric on the bottom side, so you cannot flip it. It will not be good for everyday use. The price was good, though.”
Dec 02, 2025
David Brennan
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new loveseat! It is perfect for our Den.”
Nov 30, 2025