Customer Reviews (27)
ARACELI PUENTES
Bad quality bad experience
⭐ ☆ ☆ ☆ ☆ (1/5)
“Bad quality bad experience”
Mar 19, 2025
SHANIKA OWENS
Couch purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it one of the best purchase I've made in the long tiime”
Mar 04, 2025
Mikee Singco
“Thank you so much for your feedback, Shanika! We're thrilled to hear that you love your new couch and consider it one of the best purchases you've made in a long time. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
TIMOTHY ANDERSON
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are very happy with our new sofa”
Dec 15, 2024
Ed Hadassah Kong
“Thank you for sharing your feedback, Timothy! We're so glad to hear that you're happy with your new sofa.”
KAMILI BERRY
Ashley great sofa with chase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love and glad the delivery people did a good job, and it is very comfortable, and color is perfect 💯♥️👍🏾😃”
Oct 20, 2024
Haryl Siason
“Thank you for your fantastic feedback, Kamili! We’re so glad to hear you love the sofa and that the delivery went smoothly. It’s wonderful to know it’s comfortable and the color is just right for you! We truly appreciate you choosing Ashley!”
SHEILA CAMPBELL
Nana's Furniture Store
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it...Ashley Furniture is my go to for Furniture! I furnished my front room & my granddaughter's bedroom in the past & I wasn't disappointed. Furniture is of good quality. I couldn't be happier.”
May 30, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LILIANA ABREU
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it , good quality and very comfy”
Apr 10, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TANIKA WHITE
Choose Carefully
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m very happy with the results. I wasn’t sure it all the additional pieces would complement the other purchases but to my surprise it worked well”
Mar 15, 2024
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer! ”
LUKE DOWNING
Good Couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The couch is very good. It arrived within the time it was scheduled. Had no damage and also came with two pillows. The only thing I did not like is having to wait one month for it to arrive.”
Jan 23, 2024
Katie Hand
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
PEDRO LEZCANO
Very comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The boyz love it”
Sep 14, 2023
Akash Akash
“We appreciate your feedback, Pedro! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
GREG CAGLIONE
Clean and nice.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Yes thank you”
Aug 10, 2023
Ju Allen
“Thank you very much for your feedback, Greg! We are happy to hear that you are enjoying your purchase and thank you for your support!”
ALEXA LANDE
Altari Sectional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this couch!”
May 30, 2023
Vikas Yadav
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team.”
POUYAN KEYVAN
Very good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product good customer service”
May 18, 2023
Ju Allen
“Thank you for your feedback, Pouyan. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team”
RHEALYNE NAVARRO
Perfect Fit
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The color was better than the picture’s presentation. Fits perfectly. Stiff at first but it broke in quickly and is very comfortable. Easy assembly.”
May 14, 2023
Prabhjot Prabhjot
“ Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
FERNANDO RAMIREZ
Sofa beautiful a comfort
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Is conform and beautiful”
Apr 29, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
LISA CROSS
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s comfortable and was easy to put together. Arrived on time as well”
Jan 23, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SEAN JOHNSON
Great Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our couch. It's comfortable and fits perfectly within our condo.
Highly recommend both this couch and Ashley Furniture. Thank You!”
Nov 13, 2022
ORTON LOFTHUS
New couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and comfy too!”
Nov 10, 2022
AMY DUNN
Great sofa for the price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The sofa fits perfectly and is just as described, it is stiff now but you can feel the give…nice throw pillows and easy to assemble.”
Mar 22, 2022
JERRARD HALL
Great Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sofa is comfortable. I love it the cushions are soft and fit nicely with my grey decor.”
Dec 07, 2020
NANCY WHITTENBURGER
The total experience was awesome!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wonderful purchase! I am enjoying my sectional sofa. It is confortable and lovely. Great service, too!”
Sep 11, 2019
PATSY ARRINGTON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 03, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TALIAH GILLIAMJACKSON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch fits our space perfectly! It is comfortable! And feels very sturdy! Delivery was fast!”
Jul 14, 2025
EILEEN STEVENSON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the color and it’s super comfortable”
Aug 18, 2025
APRIL LACEY
Must buy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love love love this couch! It's so comfortable! I love coming home from work and putting my feet up on my ottoman and just relaxing. I'm so glad I purchased this couch, and it came faster than I was told!”
Oct 25, 2025
JUSTIN BUHLKE
Altari
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My wife loves it but thinks the pillows are ugly. I like the pillows.”
Oct 25, 2025
KENNETH BOWLIN
Great sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great Sofa delivery was great”
Dec 02, 2025
LAURA ALEMAN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Dec 04, 2025