Customer Reviews (27)
KASEY BROWN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 15, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
DARREN QUICK
Super Comfy Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great Sofa!! Super comfy!! Whole family of 5 fits!!”
Feb 11, 2025
CAROL MAGAR
It is comfortable and wipes off nicely.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Where it Hooks together with the Chase it’s not staying secure as I would like for it to.
I really wish that it was the quality of couch that the Ashley I just got rid of.”
Oct 14, 2024
Bryan Florendo
“Thank you for sharing your experience with us! We're glad to hear that the sofa is comfortable and easy to clean. We're sorry to learn that the hooks aren't staying secure. If you need further assistance, please email us at solutions@ashleyfurniture.com with "Attention BF" in the subject line and share more details about the issue. We're here to help!”
SAMANTHA COLLINS
Awsome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice couch heavy and hopefully lasts”
Sep 05, 2024
Mikee Singco
“Thank you for your feedback, Samantha! I’m delighted to hear that you like the couch and appreciate its sturdy build. We’re confident that it will bring you lasting comfort and enjoyment. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
KELLE SAVIS
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very soft and comfortable fabric. We love it”
Jun 18, 2024
Tyronne Diputado
“Thank you for your feedback! We're thrilled to hear that you love your new couch and find the fabric soft and comfortable. At Ashley, we strive to provide furniture that combines comfort with quality. Your satisfaction is our priority, and we appreciate you choosing Ashley Furniture for your home.”
MARC TAGLIENTO
Stylish and comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Stylish and comfortable, sectional with chase. Wonderful addition to the family room. It’s firm but will last over time.”
Jun 08, 2024
Tyronne Diputado
“Thank you for your fantastic review! We're delighted to hear that your sectional with chaise is a stylish and comfortable addition to your family room. Your satisfaction is our priority, and we appreciate your support as a valued Ashley customer!”
NDEYA JACKSON
Nice but uncomfortable
⭐ ⭐ ☆ ☆ ☆ (2/5)
“It’s a beautiful piece and the perfect size however it along with the pull out mattress are extremely uncomfortable. The couch is extremely hard. The mattress is only firm on one corner and caves in every other portion. I put boards under the mattress it still does not help.”
Apr 29, 2024
Tyronne Diputado
“Thank you for sharing your experience with us. Quality and customer satisfaction are our top priorities, and we're committed to promptly addressing this matter for you. Please email us at ReviewFeedback@AshleyFurniture.com with any additional concerns you may have. Rest assured, we're dedicated to ensuring your satisfaction and resolving this matter to your complete satisfaction.”
HEROLD VIBERT
Good couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable im pleased with the price and product”
Nov 24, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CRYSTAL OBRYANT
Great buy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the color and soft material!”
Jul 31, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
TRACY CARDINALE
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable, looks great”
Jul 17, 2023
Prabhjot Prabhjot
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
SHARHONDA FLORES
Not Super Comfty
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The couch is great but the sleeper sofa isn’t super comfortable. But, if you’re like me you want your company to be comfortable but not too comfortable they want to stay longer. After 2 nights they’re ready to go back home and that’s usually when my social meter runs out anyways. I gave it 3 stars because when hubby is annoying me he still gets a bed. Overall I’ll say 3.5/4 stars.”
Mar 08, 2023
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
NEA RODRIGUEZ
Very comfortable and versatile
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this comfortable and modern piece!.”
Jan 01, 2023
OLGA LAZEBNIKOVA
Could be better
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good sofa, but folding bad is not as comfortable as expected.”
Nov 03, 2022
LISA WESTFALL
Lots of space
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“A little hard but I’m sure will soften with use. Fabric soft! Plenty of space.”
Sep 10, 2022
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team”
DAVID GRAY
Done
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I got it on the second try”
Apr 26, 2022
Traciann Lewis
“Thank you for your feedback on your sofa sleeper and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
JOHANNA QUESADA
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it excellent”
Apr 12, 2022
MARGARETTE SIMMONS
Comfortable beautiful super cute
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was looking for a sofa bed for my Airbnb and I ordered it oh my God I love it super comfortable and so beautiful I would buy it again”
Aug 10, 2021
BAILLI COLES
Great purchase!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing couch. Beautiful and very comfortable. Haven’t tried the pull out yet but I’m confident that it, too, will be comfy”
Jun 29, 2021
NATHAN MATA
An Excellent Sleeper Sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The couch is extremely conformable, the pull out mattress is very comfy and cool for sleeping. The fabric is excellent at repelling cat hair as well.”
Jun 05, 2021
GABRIELA PERALTA
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it, it fit perfectly in our living room and it’s so comfortable and spacious”
Feb 25, 2021
JOSE MORALES
Great comfortable sofa n very great price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new sleep sofa, is my first ever owned furniture. I must say I have received great compliments on the color n how beautiful it looks with my Brooklyn Bridge Freedom Tower in the backround.”
Feb 09, 2021
CARMEN SOMERS
Best sofa sleeper
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it perfect for us , the sofa sleeper is the best .”
Oct 06, 2020
SARAH TRUONG
Best sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome all the way! Comfortabl, affordable and great quality.”
Oct 04, 2020
DIEGO VASQUEZ
Great!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa bed.”
May 19, 2020
JANETTE BAGDRIWICZ
Sofa sleeper
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa and color. Loved it.”
Oct 07, 2025
ASHLEY RODRIGUEZVIDAL
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing quality, very comfy. Exactly what we were looking for.”
Oct 08, 2025
PAMELA MORIHOWELL
Best customer service!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are very grateful for the amazing customer service that Ashley provides. Unfortunately we made a mistake with the proper Chaise facing and they did us right and allowed us to return in. We quickly purchased the right one. We have been so happy with the purchase such a great price and such a great couch so comfortable and perfect fit for our new apartment. We will continued shopping at Ashley for all of our furniture needs.”
Sep 10, 2025