Customer Reviews (74)
MICHAELA BECKER
Good deal
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very nice. More firm than soft”
Mar 31, 2025
Diza Dagunan
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
SHERRI JOHNSTON
Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the new ottoman!”
Oct 23, 2024
Demberlyn Bacubac
“Thank you! We're so glad to hear that you love your new ottoman! Enjoy it!”
JASMINE AMES
Perfect Fit
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It was easy to put the legs on, push it up my stairs and fit it in my living room. I can’t wait to add to my set. I love the color and the size is perfect.”
Sep 18, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SAMANTHA COLLINS
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good place to rest your feet”
Sep 05, 2024
Mikee Singco
“Thank you for your feedback, Samantha! I’m glad to hear that you find the ottoman to be a great place to rest your feet. It’s great to know you’re completely satisfied with your purchase.”
MIA HERNANDEZ
my ottomen
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“great color and size”
Aug 03, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Altari Oversized Accent Ottoman! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
LORI GOLDSTROM
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it! Not expensive but looks great and is very comfortable to put your legs up on. We actually didn't put the legs on because the height is perfect without the legs.”
Jul 31, 2024
Diza Dagunan
“Thank you for your fantastic feedback, Lori! We’re thrilled to hear that you love the piece and find it both stylish and comfortable. It’s great to know that the height is just right for you even without the legs. If you have any further questions or need additional assistance, please don’t hesitate to reach out. Enjoy your new addition!”
KIANA HATFIELD
Ottoman great delivery service not so much
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Ordered the ottoman and it came in quickly. It goes well with the rest of the furniture. However I wasn’t notified was it was delivered ( after listing my number and a back up number) and had I come home 5-10 minutes later it would have been drenched in the rain.”
Jul 23, 2024
Paolo Martin Bermillo
“Thank you for your feedback on the Altari Oversized Accent Ottoman. We appreciate your honesty and are glad it complements your furniture. We apologize for the delivery service oversight and the inconvenience it caused. Your feedback helps us improve our processes to ensure better customer experiences. Your satisfaction is important to us, and we appreciate your understanding.”
ANNIKA MARTINEZ
Perfect addition to my living room
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's comfortable and looks great with the matching set”
Jul 22, 2024
Paolo Martin Bermillo
“Thank you so much for your wonderful review! At Ashley, we're thrilled to hear that the Altari Oversized Accent Ottoman has been the perfect addition to your living room. Your satisfaction is our priority, and we're delighted that you find it comfortable and a great match with your existing set. Your feedback means a lot to us as we continue to bring you styles that enrich your home. Thank you for being a valued Ashley customer—we look forward to helping you create a space you love!”
Ottoman
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Love that this ottoman, slate color, matched my collection. It does not have pre drilled holes for the feet.”
Aug 28, 2023
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com, with Attention- AA for the subject line and for the body of the email, the order number, full name, phone number, email address if different then the review. Thank you, Review Team”
DAWN YOUNG
Love the matching ottoman!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the oversized ottoman...I purchased the sleeper sofa first but realized it wasn't complete without the ottoman”
Jul 08, 2023
Sachin Singh
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
DEBORAH MIRABELLA
Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Perfect for what I was looking for, oversized like the description”
May 15, 2023
MARK BOGAN
Very nice.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect size and price.”
May 06, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
EDITH VALLEE
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The ottoman is a perfect size, It's comfy, not too hard and not too soft! The color is a dark, navy blue-ish with dark grey undertones! I got the whole living room set!”
Apr 17, 2023
Manish Giri
“Hello Edith Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
JOSHUA GARNER
Amazing Set!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very big! Nice addition to the galaxy set! Love it!”
Apr 15, 2023
Manish Giri
“Hello Joshua Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
LISA PARKS
Great Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great Color and size - Can't wait to get Sofa that matches!”
Apr 04, 2023
Ju Allen
“Thank you for your feedback. The sofa is estimated for delivery 6-7 weeks from the purchase date. Please let us know if you need any further assistance at 606-677-2051. Thank you, Review Team ”
BRITTIANY JONES
SO COMFY!! LOVE THE COLOR
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So Comfty and relaxing also pretty easy to assemble, delivery was easy was well! Can be used to just relax or as a another prop to sit and the couch and just work from home. Great additional to the Sectional w/ Chaise I got the entire set! Perfect fit to my living room. I would say it you got a small living maybe just the Ottoman and Love Seat or Couch sectional is huge.”
Mar 31, 2023
Manish Giri
“Hello Brittiany Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
GIANCARLO TORRES
Greattt
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great Good and Comfortable”
Dec 29, 2022
WILLIAM HAGAN
ottoman
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The ottoman is great!”
Dec 08, 2022
THELMA ADAMS
Love It
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it, very comfortable, enhances the living space”
Nov 29, 2022
CYNTHIA FAEHL
Over satisfaction
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it.the right size.everything we expected”
Nov 10, 2022
ROSCHELL THOMAS
Ok
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Received the ottoman but did not get the legs has to make two calls to get ot”
Sep 18, 2022
Akash Akash
“Thank you for the review you have shared. Please accept our sincerest apologies for the inconvenience. Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team”
REYNA SALEMI
Disappointed
⭐ ☆ ☆ ☆ ☆ (1/5)
“I was extremely disappointed that the color did not match my recently purchased Altari sofa. It was presented as part of a set and supposed to be the same color but was clearly not the same.”
Sep 16, 2022
Jasvindra Kaur
“Thank you for your review. Please refer to an email in your spam/junk folder for an update. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team ”
CHARLES PENNINGTON
Wish they could have
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s a nice piece just wish it had storage on the inside that would have made it great”
Sep 08, 2022
REBECCA FORMELLA
Perfect!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this thing! Its so big and perfect in our space. Makes our couch like a giant bed”
Aug 26, 2022
JULISSA AGUILAR
Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Very comfortable and waterproof.”
Jul 31, 2022
JOHNSON CHARRONE
Not all that satisfied with any of my new furniture
⭐ ☆ ☆ ☆ ☆ (1/5)
“It Felt dippy in the middle when arrived!”
Jul 10, 2022
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag.”
ALEXANDRA LEVINS
Amaze
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Buy it. It’s great.”
Jun 29, 2022
JAMIE SMITH
Sturdy, built well
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this ottoman, it goes with the sectional sofa I purchased. The fabric is soft. Beautiful color. Very Sturdy furniture”
Jun 29, 2022
ROYAL COWLES
Gets the job done
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Matches our couch. Doesn’t open up for storage like we hoped. Not very big.”
Jun 10, 2022
LAURIE SAUNIER
Happy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best furniture ever very happy with it”
May 05, 2022
WILLIAM CANTRELL
Review
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and jus what I expected.”
May 04, 2022
CAROLYN LOVE
Oversized ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks really nice”
Apr 27, 2022
Prabhjot Prabhjot
“Thanks for sharing your valuable feedback with us, We are pleased to know that you like the item. We will love to assist you if you have any other questions please reach out to us at ReviewFeedback@Ashleyfurniture.com ”
POLLY PRUNEDA
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I ordered the slate and it’s really works the material is great and the size is perfect!”
Apr 27, 2022
Nitin Sharma
“ Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
THOMAS BEGGS
Perfect match
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This was just what we wanted! A matching extra large ottoman to our sofa and love seat.”
Apr 17, 2022
MARISSA SPENCER
Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect size for my area. It is soft.”
Apr 12, 2022
JOI PIERCE
Amazing!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it! Comfortable and does the job!”
Apr 08, 2022
ANNE BOWSER
Great quality ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the ottoman! I did receive it damaged however the Ashley team was very prompt In helping me resolve the matter. It’s very comfy and perfectly sized”
Mar 22, 2022
MIRANDA FISHER
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is beautiful! I would highly recommend. I read oversized and I didn’t think it would be so big but I love how big it is.”
Mar 20, 2022
DWIGHT SPENCER
Very attractive and useful.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks very attractive in my TV room. Can be used in multiple comforting ways with guests.”
Mar 19, 2022
DANETT PIERSON
Right Ottoman Wrong Color
⭐ ☆ ☆ ☆ ☆ (1/5)
“The product would have been a great addition to the sofa, loveseat, and two recliners if it had been delivered in the correct color. I sent it back and will not reorder.”
Feb 15, 2022
Trevor Garmon
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance.”
CHRIS ANDERSON
Perfect ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love to the addition of the ottoman with our couch and love seat set.”
Feb 15, 2022
ADELA ANDRADE
Love it! 5 stars!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this ottoman! We bought it to match our couch and it is nice and big to fit our living room. It's perfect size for my grand baby that uses it to lay on for tummy time and diaper changes!”
Jan 22, 2022
GRACE RONE
Different material than the couch of the same Alteri collection
⭐ ☆ ☆ ☆ ☆ (1/5)
“We have the sectional and the ottoman is of different type material, not an exact match and it’s very firm not of the same quality of the sectional we own.”
Nov 25, 2021
NICOLE TAYLOR
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“love this its perfect with the couch I bought to match”
Sep 18, 2021
WENDY GEAL
Comfy and large ottoman, very nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It arrived before the matching sectional but it already a household fav sitting by an existing oversized chair.”
Sep 10, 2021
CEYLAN OZGUNER
Good ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's big and comfortable and goes with the couch we bought with it very nicely.”
Jul 23, 2021
THOMAS BENSON
Awesome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome in its awesomeness. It is absolutely awesome.”
Jun 25, 2021
RICHARD SILVA
Unsatisfied customer
⭐ ☆ ☆ ☆ ☆ (1/5)
“Quality was below my standards. I returned the product”
Mar 04, 2021
ROBIN CURTIS
You won't be disappointed!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it! Matches my Slate colored sectional perfectly! Size is perfect!”
Mar 01, 2021
ASIF YUSAF
Looks like pictures
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Really comfortable!!!”
Jan 05, 2021
JOSE REYES
Love it !!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it looks perfect with the living room set I got.”
Nov 06, 2020
SHERILYN BROWN
Beautiful and very functional ottoman
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“First reaction was that it was bigger than I imagined it to be. I had purchased the sofa to go with it and opted for this rather than a fixed chaise. Truly, two people can sit close and both put their feet up. My only peeve was that in trying to put the feet on it, there were no holes to start the screws in. I haven't put the feet on yet because it'll take a power screwdriver and a way to line up the feet right. It's just fine without the feet, but this is the only reason I didn't give it 5 stars....and the fact that I want to make sure that it holds up good over time, as the middle is hollow, and only the edges of the ottoman feel really well reinforced. But I'm in love with my ottoman and matching sofa!”
Oct 30, 2020
SARAH LACY
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it! Can’t wait for the matching furniture to be delivered!”
Jul 22, 2020
VALERIE KROCKA
Just like the photo
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Looks great! Super comfy. Put the legs on right away... I procrastinated because the couch hasn’t arrived yet and just moving it around a little on the carpet has the corner seams starting to separate.”
Jul 05, 2020
DARNEA GILLESPIE
Love my new ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“everything i was hoping for. Thanks Ashley
now i need nightstands and a tall dresser :)”
Jun 29, 2020
TABITHA CANDELLA
Love my new ottoman!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new ottoman! I ordered it to go with my new Ashley sectional (Eltmann) I didn't like the pattered one that came with the Eltmann Section so I ordered this one in it's place.
It matches perfectly. Its the exact color and material.
Great sale price too!”
Jun 15, 2020
JESSICA IRWIN
Great Product
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This item is exactly what I expected!”
May 13, 2020
JAKINA BAILEY
Altair oversized ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Perfect match”
May 12, 2020
Betty Wilson
Pom chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s so comfy and my Pomeranians love it to 👍”
Apr 24, 2020
MARK WALKER
My over all impression is how well it was made.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new Atari Ottoman. The color is perfect and it should match my new sectional perfectly of which I will be receiving Saturday the 18th.”
Apr 17, 2020
TESSA SIMPKINS
I am in love with it, it's perfect. Completely satisfied!! ❤️
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love my Ottoman. My sofa didn't have a matching ottoman for it, so I paired it up with the Altari and it looks perfect. It's very comfortable for guests and my feet it's the perfect size for my apparment and it has such a nice color and is made of a soft material.”
Apr 15, 2020
KELLY OBOYLE
⭐ ☆ ☆ ☆ ☆ (1/5)
“It was damaged and had no feet. Still having issues getting a replacement.”
May 07, 2025
KASEY BROWN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 15, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
OLIVIA RUESGA
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 19, 2025
OLIVIA ROYLE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 19, 2025
JASON HARRIS
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s good very big I’d probably gotten the smaller size”
May 19, 2025
ELIZABETH NEUZIL
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 27, 2025
SEAN VECCHIARELLO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it perfect height good material”
Jun 29, 2025
TAMMY JAMES
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought it for my granddaughter and she loves it”
Aug 12, 2025
ANGELINA MAGUINNESS
Terrible
⭐ ☆ ☆ ☆ ☆ (1/5)
“If I could rate Ashley furniture less than one star, I would.”
Aug 18, 2025
CYNTHIA WILLIAMSON
Big and beautiful !!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect with my new Altari chair !!”
Sep 13, 2025
DEAN MEDDAUGH
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect addition to the queen sleeper couch.”
Sep 26, 2025
DAVID MEHR
Trash company trash customer service
⭐ ☆ ☆ ☆ ☆ (1/5)
“You sent me the incorrect amount of screws. I dealt with 3 different people in customer service just to have 3 screws shipped. You told me I had to send an email with the screws to get them sent. I never received a response from my email and ended up going to the hardware store to get them.
Fuck you and your trash company.”
Oct 03, 2025
TERESA RAMIREZ
My ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it! It looks great in my living room!”
Oct 20, 2025