Customer Reviews (33)
Ashly Adcox
Falling Apart Way Too Soon
⭐ ☆ ☆ ☆ ☆ (1/5)
“We bought this sofa and loved it for the features and the price. However, after less than 4 years we are having to replace it. Over the last two years, springs have fallen out randomly underneath, screws have fallen out, the stitching was coming undone within the first few months, the center console has a cheap light-weight laminate finish, so the first spill will ruin it. This sofa and the matching recliner are slowly becoming unusable, nevermind the fact that the center seat has never been comfortable to lay on do to the drawer it sits higher. I would spend more or get less features because they have not been worth it all.”
Jan 28, 2025
LYNN FELICIO
Great sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this, it is exactly what we wanted and what we expected.”
Jan 23, 2025
Mikee Singco
“Thank you for your feedback, Lynn! We're so glad to hear that your sofa is exactly what you wanted and expected. We appreciate your support and hope it continues to be a perfect addition to your home!”
THERESE ARRINGTON
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and comfortable.”
Dec 15, 2024
Ed Hadassah Kong
“Hello Therese, We're so glad to hear that you find the couch both beautiful and comfortable.”
Bill Bill
Pleased with purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought this set from a dealer other than Ashley and so far very pleased very comfortable like the material so I think it was a good purchase”
Mar 23, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Michaela Hood
Do not purchase very uncomfortable
⭐ ☆ ☆ ☆ ☆ (1/5)
“Do not buy. We originally wanted a sectional, but decided to get a reclining set instead. We looked at this in store and it was pretty comfortable and we didn’t see any issues. Once we had purchased, it took forever to be delivered and when it was the rockers do not rock very well on the sectional, and after having it for just a couple of months, the springs have broke in the couch. And the reclining chair is the most uncomfortable chair. Once you recline the chair, there is a giant gap in between the back and the seat and you can feel the wood on your lower back, which is quite painful. We spent quite a lot on the entire set and it is honestly the most uncomfortable set that we have had. Please don’t waste your money.”
Feb 26, 2024
Jason Davis
“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”
Dwayne Hammond
Not comfortable or durable
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not very comfortable. Because of the drawer in the middle, you can't really lay flat across the sofa. This sofa is basically for sitting only. We've had this sofa for one year and 2 months and the arm is already coming unstiched and the threading design is coming undone.”
Jan 17, 2024
Julie Bohnert
Becareful where you buy
⭐ ☆ ☆ ☆ ☆ (1/5)
“I have this set and the drawer doesnt stay shut when your reclined. The stitching is popping around the drawer. On the love seat anytime you set down you can hear metal rubbing on metal. This has been like this since day one of having this. The place I bought if from wouldnt do anything about it. Now its to late.”
Dec 30, 2023
Prabhjot Prabhjot
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We apologize for the inconvenience caused to you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
MICHAEL WADE
Very Nice Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice sofa. Comfortable with nice features for storage and charging your phone or tablet, as well as reclining.”
Nov 26, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Rain Jordan
Would not recommend to anyone.
⭐ ☆ ☆ ☆ ☆ (1/5)
“Our reclining sofa broke after one month of light use. The wood on the back rest just snapped while we were sitting down watching tv.”
May 20, 2023
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please send an e-mail, with pictures to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review, with brief description of the issue. If this was purchased in the store, please include the location of the store, such as the city and state. Once we have this bit of information, we will be able to further assist you. Thank you, Review Team”
MARY RHODES
Soso
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Access to opening seat is too stiff and the drawer does not remain in place”
Oct 08, 2022
Julie Allen
“Thank you for your feedback. Please be advised the concern team will be contacting you, requesting more information, regarding the sofa. Thank you, Corporate Customer Care, Review Team ”
KATHY LAXNER
Didn't like!
⭐ ☆ ☆ ☆ ☆ (1/5)
“It was very uncomfortable I returned it!”
Jun 16, 2022
Sachin Singh
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at ReviewFeedback@ashleyfurniture.com”
PATRICK MEDEIROS
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My wife loves it.”
Jun 07, 2022
Nitin Sharma
“ Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
BILL BALDWIN
A good sturdy sofa.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I’ve been quite pleased with this sofa. The drop down table works well as a part of my office. It looks good, the fabric is well sewn, the drawer under it is large and the USB port for charging is handy. The cushions have held their shape very well and it’s sturdy. My only minor complaints would be that when reclined the cushions are a little too firm for me when seriously napping and the foot rest is a little short with my feet hanging over the end instead of supported. But those are personal preferences.
I would buy this sofa again.”
May 12, 2022
Sachin Singh
“Thank you for your review and I do apologize if the description of this item was missed at the time of the purchase. If you have any questions please reach out to us at ReviewFeedback@ashleyfurniture.com”
TERRY HOLLY
Reclining couch.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like the couch except for the wood that you can feel in the center section when you like down on it”
Mar 31, 2022
MICHAEL LIERZ
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“For the money this couch is great. The hidden drawer and drop-down table are really handy. The seat cushions are a little firmer (more firm?) than I prefer, but the back cushions are really cushy. The manual recline function works well. It's a nice sofa”
Mar 23, 2022
LYDIA RUSSELL
Comfy couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We bought this to replace our old Ashley's furniture couch. We really love the table in the middle to eat by the TV, and the cup holders. The pocket in the back is nice to hold paper towels. The arm rests are very soft and I don't need a pillow to feel comfortable laying down. The only downside we've found is it doesn't take much to collapse the reclining legs and if you're a bit heavier, they tend not to stay up and fall down just from the weight of your legs.”
Mar 04, 2022
TAMMY HENDRICKSON
Excellent sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very beautiful and well made sofa! I am very impressed with how comfortable this sofa is. I love the middle drop down table! I am very pleased with this purchase and would recommend it.”
Oct 23, 2021
Stephanie V
“Thank you for your feedback on your sofa and we are glad you like it! I would also like to thank you for being an Ashley Furniture customer.”
DANIEL BOTT
Good Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Like this sofa, storage drawer, and drop-down table with power outlet and USB ports. Sit back and raise your feet. Our family really likes this sofa.”
Aug 25, 2021
JEAN DAMRON
Love the Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and cat riendly!”
Jul 29, 2021
Manuel De La Rosa
“Thank you for your feedback on your sofa and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
KEVIN WHITCOMB
excellent sopha
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“love the drop down table . reclines very nice. very comfortable”
Jul 17, 2021
ZACHARY LLEWELLYN
An amazing couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We absolutely love this couch!!! It’s not only comfortable but it is also super convenient for everyday life!”
Jun 30, 2021
KATHRYN GRISSOM
Soft as cotton!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new sofa. The picture doesn't do it justice, it is soft and very well made. Looks like it cost more than it did. I'm getting the loveseat next.”
May 18, 2021
CAROL NUTTMAN
Looks good like the color
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Like the couch! Having a problem with one corner of it, over all it 's nice”
May 06, 2021
SUSAN DEVERAUX
Online purchase turned out fantastic.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purchased online with actually see this sofa. It does not disappoint. Fabric is soft. Lots of seat room and back support. Hidden drawer was a bonus.”
Apr 06, 2021
MICHAEL SMITH
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this couch. Very comfortable and handy for drinks and electronics. Nice fabric feel and good value too. Delivery guys did a great job putting it together and setting it up and were extremely friendly and informative. Highly recommended.”
Apr 01, 2021
BOB CAVALLERI
sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“great sofa good looking”
Feb 26, 2021
UNKYONG MINOBE
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice looking couch. Like it a lot. It is not too soft, and hopefully, it stays like that for a long time.”
Jan 19, 2021
CINDY SIMONS
Very pleased with it & loved the color
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It was very nice. Very comfortable and I love the material”
Jan 09, 2021
RUSSELL BURK
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful sofa. Highly recommend.”
Dec 22, 2020
HEATHER GRATTON
Chicken lady
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing couch! Soft and comfortable. Pleasantly surprised how nice it looked in person.”
Nov 18, 2020
KAITLYN MUKAI
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and useful. Didn’t disappoint”
Oct 14, 2020
ANNETTE DURHAM
Great!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It took a long time to get here but I like it. They delivered the sofa and told me how to put it together and said there were no instructions. There was.”
Sep 21, 2020
KAREN BLAISDELL
Great value!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s better than expected! Great value for the money. Would definitely recommend!”
Jun 15, 2020
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”