Customer Reviews (153)
STEFANI WARDLAW
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 15, 2025
Angelbert Casido
“Thank you for the 5-star review!”
SHANE ROSE
Missing tools
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Sofa is great. But the crew showed up with no tools to assemble..”
Feb 11, 2025
ANGELA COX
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing. Comfortable. Kid resistant!”
Jan 01, 2025
Bryan Florendo
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We’re thrilled to hear that you find your product comfortable and kid-resistant. Thank you for being a valued Ashley customer!”
LEAH MCDONALD
100% Satisfied with this purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is everything I hoped for. It sits high enough that it is easy for my elderly grandparents to get up from. It’s sturdy and spacious allowing a large group of people to sit on it or 2 people to sleep on it. The texture is soft and comforting. I am extremely satisfied with this purchase.”
Dec 07, 2024
Johnny Pael
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
THOMAS SMITH
Great buy
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love the sofa. Only thing is the cushions fall off to easily. Delivery and setup was great. Communication was wonderful”
Nov 26, 2024
Diza Dagunan
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
VALERIE OSBORNEDOUGLAS
❤️ this furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Transformed our livingroom space.. we ❤️it.. roomy, comfortable, stylish, checks all the boxes!!!”
Oct 13, 2024
Bryan Florendo
“Thank you so much for your wonderful review! We're thrilled to hear that our furniture has transformed your living room. At Ashley, we strive to provide styles that help you create your ideal home. We appreciate you being a valued customer and are glad you're enjoying your new space!”
JULIO MEZA
Thank you!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! I ordered the wrong side initially and when it was delivered I saw it was wrong. Cancelled the order, ordered a replacement in the opposite direction and now we’re good! Thanks for correcting my mistake!”
Sep 22, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Ballinasloe Left-Arm Facing Sofa! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
CLAIRE JEAN
Happy with sectional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good product, well made, comfortable”
May 28, 2024
Diza Dagunan
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Mikee Singco
“We're thrilled to hear that you're happy with your sectional! Providing well-made and comfortable furniture is our top priority, and we're delighted that our sectional met your expectations. Your satisfaction means everything to us, and knowing that you're enjoying our product brings us great joy. Thank you for choosing us, Claire!”
ALICE STEPHENS
Beautiful and comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful piece. delivery crew was great”
Apr 22, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KELLY HUTCHINS
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Quick delivery, great staff delivering and confirming order, no hassle with the entire process. Would buy again from Ashley's.”
Mar 21, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LAURA GORDON
Great fit for our famiky
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome Perfect size for the room”
Mar 13, 2024
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
STEVEN STAPLETON
I made the right choice!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the way this looks and it’s extremely comfortable!!!”
Feb 26, 2024
Jamarai Moore
“Thank you so much for your positive feedback! We are thrilled to know that you are satisfied with your purchase. Thank you for being a valued member of Ashley!”
DEBRA COLELLA
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We Love the look and the comfort”
Feb 21, 2024
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JESSICA HARDING
Great sectional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The sectional appears exactly what is shown and fit perfectly in my living space. Cushions are just right, not too hard/ not too soft”
Dec 31, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GEORGE GARCIA
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and elegant!”
Nov 29, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
FABIOLA PONCE
High quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great product and good quality. Beautiful colors and fabrics”
Nov 03, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SHANE FENNELLY
Perfect fit
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love the couch”
Oct 18, 2023
Katie Hand
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ALFRED ZAMORA
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable”
Sep 14, 2023
Vikas Yadav
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ERIC HARRELL
great piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“very nice piece of furniture. comfortable and spacious. plenty of sitting space”
Sep 11, 2023
Akash Akash
“We appreciate your feedback, Eric! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
KELLI SASSER
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great and is comfortable”
Aug 31, 2023
Shubham Chauhan
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
BRIDGET BRIGGS
Love!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love everything about it. The comfort is real.”
Aug 29, 2023
Shubham Chauhan
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
WILLIAM LAGRANDE
Low quality for the price
⭐ ☆ ☆ ☆ ☆ (1/5)
“Thick backed leaving small sitting surface. Uncomfortable. Takes up a lot of room.”
Jul 16, 2023
Anjali Parmar
“Hello, Thank you for your review. Please accept our sincerest apologies! This is not the experience we strive to provide our customers. Please let us know if you need any assistance at 866-436-3393. Thank you, Review Team.”
MARY HODGE
my beautiful set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“beautiful set!”
Jul 07, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
DESHAWNDA GARNETT
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Stylish and comfortable”
Jul 01, 2023
Sachin Singh
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
TRU MOUA
Awsome couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I really Love it!”
Jun 27, 2023
Vikas Yadav
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
SHANNON ONEILL
Extremely pleased
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The whole family is enjoying our new couch, thank you!”
Jun 07, 2023
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
REBECCA HERREN
Absolutely wonderful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely LOVE this couch! So comfortable! The color is fantastic! It looks so good in our living room, so so happy with this purchase. I love that the covers can come off if need be, and I personally hate the back cushions that aren’t attached so this is really everything we wanted.”
Jun 07, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
JENNIFER MORAN
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! It is so comfortable and roomy”
Apr 25, 2023
Manish Giri
“Hello Jennifer Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
STEPHANIE MCPHAIL
Happy !!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very spacious and comfortable… perfect for the family room… so happy I bought this”
Mar 27, 2023
Manish Giri
“Hello Stephanie Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
Manish Giri
“Hello Stephanie Thank you for sharing your positive feedback with us. We are glad that you are happy with this product. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
ASHANA MOLETTE
Order it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good sturdy set, I love it”
Mar 13, 2023
JUSTIN DOUGLAS
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable.”
Feb 28, 2023
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393.Thank you, Review Team ”
ANNETTE WAGNER
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s spacious and very comfortable”
Feb 15, 2023
MORIAH PEOPLES
Best couch purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it. It’s so comfortable”
Feb 10, 2023
BREE TONGAUIHA
Love!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best purchase I’ve ever made without seeing the couch in person. My kids and husband can’t get enough of how comfortable and cozy it makes our living room!! Definitely a must have.”
Feb 09, 2023
DAVID DIAZ
Couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s good couch. It’s attractive easy assemble. The firmness is just where I want it.!I would have preferred lose back pillows but they are fastened to the couch itself. Very good price. All n All I am happy with my purchase.”
Jan 13, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
APRIL TRIBBET
Pillows
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The pillows keep sliding otherwise everybody like it”
Dec 27, 2022
BIANCA VALLE
Fills up a big room nicely.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is quality.”
Dec 23, 2022
ERYN DEGLER
Horrible
⭐ ☆ ☆ ☆ ☆ (1/5)
“This couch is so hard and uncomfortable, it really seems like the floor model is different then what they actually bring you. We have had it only a month and it's already showing wear on the fabric and has sunken in on some parts.”
Dec 17, 2022
Manish Giri
“Hello Eryn Thank you for sharing your review with us. We request you please refer to your email inbox or spam for an email from Ashley. Thank you, Review team”
MARILYN GALE
Grey fit!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome fit for us”
Dec 16, 2022
SYLVIA RUIZ
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new couches”
Dec 11, 2022
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
BRITTANY MCCANN
Great sectional
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Absolutely LOVE this sectional! Fits my family of 6 perfectly when we are all together. :) only gave a 4 because one of the screws was poking out on the back of one sections and it tore a little bit when handling. But overall a great purchase!”
Dec 07, 2022
Julie Allen
“Thank you for your feedback. Please check your spam, folder for an email requesting more information. Thank you, Review Team ”
CARRIE UPCHURCH
Cheap Ashley furniture
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“This couch looks good and seems ok but I am honestly not impressed for the price. Its not deep enough and the cushions material inside seems cheap and makes a crinkly sound. if i could return it I would.”
Dec 07, 2022
Julie Allen
“Thank you for your feedback. Please check your spam, folder for an email requesting more information. Thank you, Review Team ”
TEMPEST SPEARS
Very nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and sturdy cushions”
Nov 17, 2022
JAMES JEFFERSON
Absolutely happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are very pleased.”
Nov 15, 2022
JAMES JEFFERSON
Absolutely happy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are very pleased.”
Nov 15, 2022
KIRSTIAN GRIMSLEY
It’s the best!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! It’s very comfortable and looks great in my house!”
Nov 07, 2022
MEGAN HUFFMAN
In love!!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So in love!!! It is very large and comfy and perfect for our family of 4 to sprawl out on for family movie nights. I also love the color as it allows for accent colors to be added to the room!!!”
Nov 03, 2022
RYNE DOUGHERTY
Cushion ripped
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cushion ripped after a month.”
Sep 29, 2022
Sachin Singh
“Thank you for your feedback. Please check your spam, folder for an email requesting more information. Social Customer care, Review Team”
LEAH PETERS
Would not recommend
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The cushions were ripped in the first month-even vacuuming then can cause pulls. Very low durability. Would not recommend at all if you have kids or pets.”
Sep 22, 2022
Prabhjot Prabhjot
“ Hello, Thank you for your review. Please refer to your spam or inbox for an email from Ashley. Social Customer care Reviews Team ”
MORGAN LARSON
The perfect sectional.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my sectional! It fits perfectly and it is very comfy and the ottoman is a great addition to the sectional as well.”
Sep 22, 2022
NICOLE AHLMARK
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Simply love this couch. It’s perfect for our family.”
Sep 11, 2022
JASON WHEELER
Excellent
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very nice sectional set. Comfortable and holding up to 3 kids and 3 dogs piling up on it daily.”
Aug 13, 2022
LAURENE HUTTER
Ballinasloe Left-Arm Facing Sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I gave it 4 for looks however, the ottoman is cheaply made. and for 300.00 dollars is should be a better quality ottoman. My daughter ordered this couch about a year ago and it's not the same as it was. Her's was much more comfortable. This one is nice but I already started to sink into the couch after a month. It looks nice in my living room and it's very large so make sure you measure. It also locks into each piece so it doesn't move at all.”
Aug 07, 2022
ASHLEY GONZALEZ
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the couch and the coziness it brings. Sturdy and big enough for a decent sized family”
Jul 11, 2022
MARIA SAVIN
Love this sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Well made, beautiful, and very comfortable! It’s perfect!”
Jul 03, 2022
LAURA EMERY
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this couch. It fits our space perfectly. It’s comfortable for 4 people to spread out. The color is a nice Smokey gray. Very happy with the purchase.”
Jun 27, 2022
KATIE BOSWELL
Love this sectional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect for my family of six (two larger in the last three months, hence why I needed to upgrade from the Alenya) and fits my great room perfectly. So glad I trusted this purchase without ever seeing it in person.”
Jun 16, 2022
JANA JACKSON
Ashley’s customer service is a JOKE
⭐ ☆ ☆ ☆ ☆ (1/5)
“Been calling and messaging since last week to return this sectional….NO ONE HAS HELPED OR REPLIED”
Jun 01, 2022
Sachin Singh
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at ReviewFeedback@ashleyfurniture.com”
EMMA GOMEZ
Bad
⭐ ☆ ☆ ☆ ☆ (1/5)
“The middle couch the back wood was broken”
May 20, 2022
Nitin Sharma
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order, and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number. ”
Nitin Sharma
““Hello Emma, on (5/22/22) we reached out to you due to your experience. We would still like the ability to assist you. Please send an e-mail to ReviewFeedback@AshleyFurniture.com with your sales order number, full name, e-mail address, phone number associated with the order and a copy of the review.” ”
NATASHA MILLER
Beautiful
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Beautiful sofa a little harder than expected”
May 13, 2022
Irfan Haider
“Thank you for your valuable feedback .Please feel free to reach back out to us at ReviewFeedback@Ashleyfurniture.com if you need any further assistance.”
LORI DOLAN
Great value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great, decent quality for the money. Delivery guys were excellent.”
May 09, 2022
AHKAEJAH GIBSON
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect for our space, not too big nor too small.”
May 05, 2022
JENNY FLORES
Amazing
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it, the size was just about and the Material and fabric is amazing super comfortable and definitely worth every cent”
Apr 29, 2022
Rebekah Bates
Descent
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The cushions slide around, but it is a descent couch for the price. Not bad for a first couch for anyone starting small.”
Apr 24, 2022
Nitin Sharma
“Thank you for your feedback on your sofa and we are glad you like it! I also would like to Thank you for being An Ashley Furniture Customer.Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
MARK FAWAZ
Love it great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it great couch”
Mar 23, 2022
SARA DOWLING
Comfy, cozy couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love this couch! It’s so soft and cushy and comfortable! 11/10 highly recommended if you’re looking for a cozy sectional.”
Mar 20, 2022
TERASA BEARDEN
Beautiful couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful and comfortable.”
Mar 20, 2022
KEITH GREEN
Definitely consider
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Awesome sectional! Better than I imagined.”
Mar 08, 2022
JERRI MCKINNEY
It’s comfortable
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It’s comfortable but the cushions slide off all the time which is annoying. It’s also short if you just want to sit down for people who are taller as there legs don’t have enough room. Otherwise I do like it!”
Feb 03, 2022
JULIE RAMIREZ
Outstanding
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it ! Very contemporary and comfortable”
Jan 15, 2022
JOHN PENWARDEN
Tremendous Improvement !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Haven't been able to fall asleep on the sofa for many years. First day I laid down and was out in about 10 minutes. We truly love the new sectional. Absolutely comfortable to sit down on and don't plan on laying on it because you will fall asleep. So yes very satisfied with the price and the comfort. Tremendous Improvement !”
Dec 19, 2021
KRISTINA PAPA
Good sectional for price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love my new sectional for the most part. The only think I don’t like is the couch cushions themselves often fall out of place and constantly have to be pushed back in.”
Dec 18, 2021
JESSICA MCBRIDE
Super comfy sectional!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it! Was a little bigger than I anticipated, but I rearranged some things and made it work. Super comfy and great for people with kids like me because of the dark color and cleans very easily.”
Dec 13, 2021
DAWN SKELLY
Perfect for us
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We purchased this one online, sight unseen. We were not disappointed!! Its extremely comfortable, perfect for our large family and movie night.”
Dec 06, 2021
SEAN NOBLE
Works great, I like it.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It works and it’s comfy.
Easy to set up and connect all the pieces.”
Dec 05, 2021
KRISTIN JOHNSON
The perfect couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is perfect for what I needed. The only downside is the cushions that you sit on do not stay in place. The fabric is durable and hides spills, both milk and wine :) and is comfortable to sit or take a nap on. I would definitely recommend this couch to anyone who needs plenty of seating and a good quality couch,”
Nov 28, 2021
Stephanie V
“Thank you for your feedback on your sectional and we are glad you like it! I would also like to thank you for being an Ashley Furniture Customer.”
RACHEL JONES
Great Dark Grey Couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Such a lovely looking couch! It’s very firm and needs some time to break in. I absolutely love the color and the material of the couch. It’s very cozy and looks great in our space.”
Nov 10, 2021
ASHLEY MEDRANO
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is beautiful. It’s huge and perfect for my family. At first it was a little firm but after about a month it has gotten softer and super comfortable.”
Nov 01, 2021
ADRIENNE RODGERS
Do not recommend
⭐ ☆ ☆ ☆ ☆ (1/5)
“Fabric snags very easy. Cushions were ruined by the second day.”
Sep 21, 2021
Manuel De La Rosa
“Thank you for sharing your valuable feedback with us. We want to help more. Please email us your contact information and Sales Order number to Reviewfeedback@Ashleyfurniture.com and our teams will be glad to further assist you in finding a quick resolution.”
WILLIAM JOHNSON
Ballinasloe Left-Arm Facing Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This Section Sofa is perfect for my living room. It is so comfortable and I love the quality and material of the set. I am so glad I purchased this item. I get plenty of compliments on the set. Thanks Ashley Furniture. The price was just right.”
Sep 09, 2021
DAVID PHOTHIRATH
Nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Huge. A little stiff at first but after being broken in a little it's perfect.”
Aug 29, 2021
KATHLEEN SALAZAR
We love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bigger than I pictured but we all love it! Thank you.”
Aug 27, 2021
MYRA VANG
Love it 😀
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. Sturdy, comfortable, sleek, and relaxation for days...”
Aug 18, 2021
SHARON HEIDT
love it 👍🏼👍🏼
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable. Looks exactly like the picture”
Aug 11, 2021
JESSIE WILLIAMS
thanks
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“love it... I would recommend this couch. Very comfortable 😌 ☺”
Aug 06, 2021
VIVIANA ORDAZ
Love my couch !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love how comfy and soft they are the color is amazing if you have kids !”
Jul 26, 2021
TYLER ANDERSSON
Massive couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfy and big enough for the whole family!”
Jul 12, 2021
MELODY WALKER
Big & Comfy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love my sectional! It's very comfortable & there's enough room for everyone to sit”
Jun 29, 2021
TIFFANY LACY
New home staple
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it. Easy set up and great quality well worth the wait.”
Jun 08, 2021
Kevin Hansraj
“Thank you for your feedback on your sofa and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
CHANCE SMITH JR
Awesome
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice and comfortable”
Jun 05, 2021
TONIKA STARKS
Great purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it so comfortable and was easy to put together!”
May 13, 2021
TAMARA CHRISTI
Great Purchase.. Great Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very Comfortable couch. I love that you get 3 in 1.(sofa,loveseat and a chair) it's the perfect size for our living room area.”
May 01, 2021
MARK TERKELSEN
Awesome Sectional at an amazing price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable, affordable, and fits our needs perfectly.”
Apr 02, 2021
JULIE ADAMS
Love it.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it.! So comfortable! We have dogs and the pet hair brushes right off. Couldn’t be happier!”
Mar 25, 2021
Mark Palmer
“Thank you for your feedback on your sofa and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
KRISTIN SLAGLE
couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“so comfortable”
Mar 22, 2021
SUSAN ENGELKE
Very comfortable!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfortable! Ordered online and delivered 5 days later. They set it up in less than 10 minutes and it looks great.”
Mar 08, 2021
SARAH HOOD
Great sectional for the price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We love this sectional....super hard to find one to fit this room.
Looks great and feels good.However,I’m curious to see if it holds up well to lots of lounging..”
Jan 25, 2021
KEVAN CARLSON
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Works great for us!”
Jan 20, 2021
JACLYN GARCIA
Great couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new couches! The material is great and strong, the sections puzzled together great! The couch is actually a lot larger than expected so that was a nice surprise with my huge famiky.. Absolutely satisfied.”
Jan 12, 2021
ANGELA MCCRAY
Loved the Ballinasloe sectional sofa!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“My family and I loved the Ballinasloe sectional sofa! Very comfortable, Firm but not hard. Smoked grey just like the picture. The Chaise could actually fit two people. Would recommend this product.”
Jan 07, 2021
AIMEE GAGLIARDI
Fits my room
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this Sectional!! I have little kids so the color is perfect. I have a large Living room and it fits perfect. Very comfortable.”
Nov 24, 2020
JILL FAUSNIGHT
We really love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’ve always wanted a sectional and this one is so comfortable and versatile!”
Nov 07, 2020
BRETT RICHARD
Happy but not so happy
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I’m happy with the couch size and the color but the fabric is a little bit more plasticky than I thought it would be which leaves a sweaty after sitting on the couch for about a half hour to an hour I wish I would’ve done a little bit more due diligence in picking a couch with better fabric honestly I wish Ashley furniture would take the couch back and I could find a couch with better fabric Even if it cost a little bit more money in the same style so I’m happy but not so happy and it is not Ashley’s furniture fault this is my mistake”
Aug 06, 2020
LEASA TRANSUETOLEN
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful, comfy and soft.”
Jul 28, 2020
ONDREA BROWN
I'm going to really wnjoy this
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like the look feel and sitting of this, I don't like the non-reversable cushions, it increases the chance that the sofa will wear out”
Jul 19, 2020
KRISTINA PHONGPRATEEP
Firm and comfy!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Received the couch in great shape. I was afraid it might've been too big but it was perfect for my large livingroom. Its firm but comfortable. I love that the back cushions are attached. I am thinking of ordering another set for my mom's house.”
Jul 17, 2020
EMILIE SHUMATE
As Pictured - Cushions Move a lot
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The sofa looks just like the picture on the website. We are happy with the color, comfort and the way it fits in the room. It would be nice to have more padding along the top instead of just fabric over wood. The only other improvement would be to have a way to secure the cushions to the sofa with velcro or a strap. The chaise cushion is the main culprit, we have to continually fix it and will have to find a solution.”
Jul 16, 2020
DANIEL RANSDELL
🖤🖤
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this couch”
Jul 07, 2020
JAMIE KINKEAD
great purchase so far
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“awesome couch we love it”
Jul 07, 2020
ANDREA MUNOZ
Meh
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“They are just ok, I feel like the cushions will "wear and tear " really quickly.
The arm of the sofa really isnt good quality in my opinion just feels like fabric over a sheet of wood, I wish I was able to purchase the warranty but for some reason it wouldn't let me add to cart, just be careful what you order online , I would have passed on thses if I had seen them in person...”
Jul 06, 2020
FILI CRICHTON
LOVE IT!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“LOVE OUR SECTIONAL!!!”
Jul 06, 2020
ASHLEY DENT
Good couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Awesome sofa and very comfortable”
Jul 05, 2020
MATTHEW LITTLE
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable nice and large couch”
Jul 04, 2020
ISABELLE CORBIERE
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So comfy and perfect size! Easy to install and easy to clean. Doesn’t attract my dogs hair”
Jul 02, 2020
HALEY SCHMALLKIZZIRE
Firm
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Overall we love how it fits in our living room but we thought it would be softer.”
Jul 01, 2020
NANCY SULLIVAN
Great
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great looking sofa. The only problem is that when the chaise is connected to the sofa the legs of one or the other don't touch the ground. Unfortunately I didn't notice this when the set up guys were here. We solved it by disconnecting the pieces. Other than that , I love the grouping.”
Jun 29, 2020
ASIA ROSARIO
Comfy couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfy. The couch we had before doesn’t compare! Get the ottoman too! I love how my two kids can lay on and there’s still plenty room for my husband and I. Best purchase I made!”
Jun 27, 2020
WILLIAM MCELREE
Fantastic!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The couch looks fabulous!!! I would definitely recommend it to anyone want a clean, comfortable style!”
Jun 26, 2020
VALERIE VANKIRK
Best Buy EVER!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful! Spacious, comfortable! Loveeeee it 😍”
Jun 24, 2020
VERONICA MENDELL
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this sofa. Even my hubby thinks it’s comfortable and he’s super change-averse.”
Jun 23, 2020
ANNE STEWART
Beautiful sectional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far I'm happy with my new sectional. The delivery was on time and the pieces came very well protected. I've only had the furniture 2 weeks but I hope it holds up and I have it for years to come.”
Jun 23, 2020
SHELLEY SMITH
Disappointed
⭐ ⭐ ☆ ☆ ☆ (2/5)
“I like the look of the sectional, however the seat cushions are constantly moving and the back cushions are already starting to look uneven and we’ve only had the sectional for two weeks.”
Jun 18, 2020
MARGARET RYDEL
VERY COZY!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“LOVE this sectional!! I was a little leery having to order this item online, but very happy with the size, color, and coziness for the price!!”
Jun 08, 2020
NELLISSA FLOWERS
Great purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am really happy with this purchase!! Super comfortable and a great size.”
Jun 04, 2020
ZULMA UNZUETA
Best purchase I’ve made
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! It’s perfect, spacious and comfortable. Best decision ever made. My kids and husband love them.”
May 30, 2020
HOLLI JONES
Perfect
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s super comfy. It’s not stiff. Very easy to assemble. Deliver was slow but with the Covid-19 you can expect a delay. I loveeee the color too”
May 25, 2020
AARON NAVARRETE
Not in store shopping but it worked!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfy and nice looking! I was a little reluctant to order online, but after seeing the measurements and breaking out the tape measure I knew it would fit... when it arrived everything was fine! Seems like its good quality also.”
May 20, 2020
CRYSTAL ABNEY
love my couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“great couch, great color”
May 19, 2020
JESSICA MICHELSEN
We love it.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new sofa. It's so comfortable and study. I love the color and the feel of the fabric. Very satisfied with my purchase.”
May 19, 2020
KELLY PEAK
Excellent couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is super comfy! It’s firm (which I like) and very spacious. The only issue I’ve had is with a couple of the cushions sliding a little, but that is easily fixable with a small no-slip mat. Definitely recommend!”
May 11, 2020
CHRIS SIKORA
New living room
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The perfect sectional for our space, it’s comfortable and looks great!”
May 09, 2020
GABRIELLE RYAN
Great buy!!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Really happy with this purchase !!”
May 02, 2020
STEPHANIE SCOTT
Impressed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Well made, comfortable and classy.”
Apr 21, 2020
ALLISON MILBRANDT
Recommend
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Definitely recommend this with the matching ottoman. Very comfortable and plenty of room.”
Apr 18, 2020
MELISSA WOOD
Comfy and nice to look at
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks nice... is comfortable and good size”
Apr 15, 2020
Cecilia McConville
Great purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with the sofa and is wonderful and looks great!”
Mar 29, 2020
CARLI ROTOLO
Love itl
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love the couch. We have a small Townhouse and it fits perfectly. The cushion seem to be made well and it is very comfortable. I do see some strings from our tiny dog jumping up on the edge of the cushion, so maybe it could have been sewn together a little bit better. I feel the price was fair and tons of room for all four of us . We are enjoying it so much.”
Mar 18, 2020
CAROL DROHAN
Dark gray is dark gray
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfortable and so big! We love it! Family of 4 and 2 pets fit with plenty of room for everyone to relax!”
Feb 27, 2020
Betty moncman
Beautiful rich color
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful Rich color very comfortable I've had very many compliments on it”
Jan 07, 2020
William Rumph
Quality sectional at a great price.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the sectional. Excellent quality and price. Assembly was also quick. It came pretty much as pictured. Only gripe I have is the material doesn’t feel quite as soft as I thought it would as far as the fabric goes. It’s quality fabric just not exactly what I thought it’d be but I did buy online so that’s at no fault to anyone but me. Overall great purchase would def buy again.”
Nov 27, 2019
Maggie Russell
LOVE!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“GREAT! Just as we expected! Good quality! Super comfy!”
Sep 13, 2019
SAVEN THONG
Beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We really loved it!”
Jul 22, 2019
ALSHEREE JACKSON
Horrible
⭐ ☆ ☆ ☆ ☆ (1/5)
“Cheaply made”
Apr 07, 2025
ANAMARIE REYNOSO
DoNOT BUY FROM THEM!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Worst experience ever!! I paid $300 for delivery and assembly at home! I do NOT RECOMMEND, it’s been over two weeks and still have not refunded nor a new couch! Crazy how I have to keep calling for them to tell me the same thing that they will escalate the issue and I will receive a email or in 72hrs.”
May 01, 2025
Ian Frederick Flores
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
VERONICA FLOYD
Unsatisfied
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Not Satisfied.. I purchase this set before This new set is a lot smaller and the chaise is shorter than., my old I once had. The cushion is not as soft as my last set. I guess it will work for now.,”
May 04, 2025
STEPHANIE KURTH
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Fits perfectly! I think 5 people will fit with no problem. I love the tall back and it feels sturdy!”
May 11, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JAQUAVION NEAL
Much bigger than expected
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s very spacious, and comes with nice with two pillows. I love the gray color. It makes the room pop.”
Jun 03, 2025
JASON ADAMS
Dont Do It
⭐ ☆ ☆ ☆ ☆ (1/5)
“Nothing about it”
Jun 12, 2025
AUTUMN STOCKTON
Highly recommend!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is very comfortable, easy to assemble and made well! I’ve owned many Ashley couches and this one is just as AMAZING!”
Jun 23, 2025
KARLA DIAZ
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 29, 2025
ANTHONY JARVIS
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I love it and if I would have received the feet for the loveseat would be five stars”
Jul 23, 2025
SUMMER PROANO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 02, 2025
KEISHA CHAMBERS
Great for families.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my beautiful sectional living room set and my family loves it.”
Aug 02, 2025