Customer Reviews (54)
JAIME WILLIAMSON
Rate my oversized ottoman
⭐ ☆ ☆ ☆ ☆ (1/5)
“I'm really disappointed. In the picture it has feet. When it came, it has none.”
Jan 24, 2025
ROBERT MEDINA
Gasolina
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This ottoman is straight fire! As the kids would say now days.”
Nov 14, 2024
Angelbert Casido
“Thank you for your enthusiasm! It sounds like the ottoman is really a hit! Glad you’re enjoying it!”
DONITA FRAZIER
Great Purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just what I wanted!”
Nov 08, 2024
Ed Hadassah Kong
“We're so glad to hear that it's exactly what you were looking for! Thank you for sharing your feedback, Donita!”
BETTY STACY
Built cheap
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This is a replacement since the lost one broke in 2 places. It’s beautiful on the outside but made super cheap on the inside with just thin pre fabricated wood. I am just wondering how long it will take before this one breaks.”
Apr 29, 2023
Vikas Yadav
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. ”
DAMON FOWLER
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The color, and texture is just what I was looking for.”
Apr 26, 2023
Prabhjot Prabhjot
“Thank you for the review you have shared. We are glad you like the item. Thank you Review Team. ”
DANA ZARO
Absolutely love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It is oversized for sure, and comfortable!!”
Feb 08, 2023
RODNEY LATIN
Good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's a little low but it will work”
Dec 31, 2022
ASHLEY JACKSON
Perfect Fit
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it! Beautiful, sturdy, and a perfect addition to our family room.”
Dec 31, 2022
CARLETTA BRYANT
Fits Perfectly w/ the sectional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Soft & Firm....LOVE IT!”
Dec 28, 2022
TEMPEST SPEARS
Very nice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and sturdy cushions”
Nov 17, 2022
BRYAN CLOUGH
Mmm mm comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought it later on to go with the matching sectional we already have. Firm and supportive. Movie time with my wife is much better now that we can practically lay on the couch together!”
Oct 11, 2022
ASHLEY BURKE
Ottoman
⭐ ☆ ☆ ☆ ☆ (1/5)
“I’ve had the couch one week today where people have set the foam has a dent in it. Love the look but disappointed that it’s already doing that after one week.”
Oct 06, 2022
Prabhjot Prabhjot
“Hello, Thank you for your review. Please refer to your spam or inbox for an email from Ashley. Social Customer care Reviews Team ”
CHRISTY MCDONALD
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great touch to having reclined legs without recliners”
Oct 05, 2022
JULIE SANTISTEVAN
Looks great!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great, good size”
Jul 21, 2022
DREW LEACH
Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Exactly what I wanted and ordered, matches my sectional perfectly.”
Jul 08, 2022
Crystal Ordoins
Low quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“Ottoman is cheaply made. Only had it a few months and it’s already sunken in the middle and sloping in one corner. It naturally was sunken in with hard wooden sides. Not good for knees or toddlers/babies.”
Jun 04, 2022
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag.”
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag.”
ASHLEY GETSEE
Love It!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable and a perfect match for our sectional!”
Apr 19, 2022
CAROL HILL
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it! Great buy! Wish it was black!”
Apr 09, 2022
CHELSEA GIORDANO
I wouldn’t buy again.!
⭐ ☆ ☆ ☆ ☆ (1/5)
“Poor quality! After one month, I’ve already noticed one side of my ottoman has an indent on one of the corners and we never sit on it.”
Mar 23, 2022
GRACE CARLSON
Family Center!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely the perfect sofa for family gathering and tv viewing everyone loves it and want one like it!!”
Jul 19, 2021
JEDRICK BOCA
Deducting one star for lack of pilot holes.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Didn’t come with pilot holes foe the feet.”
Jun 23, 2021
QUANZA GRIFFIN
Perfect addition to the set.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love love love!!”
Jun 21, 2021
ELKE ZITO
Missing holes
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Gave 4 stars since the holes to attach the feet were missing. Once I organized a drill, it was pretty easy. Love the look of the ottoman.”
Apr 19, 2021
JUDY MATUK
A perfect addition to my den!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfy cozy perfect AND excellent quality. Strongly recommended.”
Mar 22, 2021
SARAH DISBROW
We LOVE this huge couch !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So happy with this purchase. Can’t beat the price for what you get! It’s HUGE! And so comfortable. We can fit our family of 5 and dog and still have tons of room to spread out. Don’t forget the ottoman! It makes it even better! Definitely recommend”
Mar 11, 2021
DON MOREAUX
100% Satisfied
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It arrived in great condition and it was perfect for our living room. I am very satisfied with my purchase.”
Nov 10, 2020
ROOKSTOOL EDWARD
So far so good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far so good”
Nov 03, 2020
TINA MILLER
Comfy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Super comfy!”
Sep 08, 2020
LANESE GILBERT
Matching Ottoman for Sectional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful furniture and comfy for our family!”
Jun 25, 2020
DYSHAE SHAW
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this ottoman. Its perfect!”
Jun 18, 2020
TRACIE CADDELL
Great Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great size, very comfortable, and love the color!”
May 10, 2020
ARTHUR BAILEY
Love my ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and looks great.”
May 10, 2020
REBECCA DEMGE
Great so far!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We’ve only had it for two weeks, but we love it so far! I love that the back cushions are attached and the ottoman is a great addition :) It looks dark grey, not blue like some of the photos appear.
All of my Ashley furniture falls apart within a year so hopefully this couch doesn’t!”
Apr 27, 2020
JENNIFER KRAFT
A Purple tint
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Not a dark charcoal color, has a purple tint. Seems a little cheap for the price. No pre drilled holes for the legs and plastic legs.”
Apr 13, 2020
Amy Delgatto
Collapsed in less than 2 months
⭐ ☆ ☆ ☆ ☆ (1/5)
“Didn't last 2 months, the center caved in. Looks more like a hammock than an ottoman. Hopefully they will replace it”
Mar 26, 2020
DARLENE HOWELL
Fabulous
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely fabulous! Plush sturdy and comfy furniture.”
Mar 09, 2020
SARAH ELLS
Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect with our matching sectional”
Jan 03, 2020
Marcus Davis
Great buy, great price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“As advertised, love it.”
Dec 20, 2019
Peggy Reiff
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the color and the quality.”
Dec 03, 2019
DIANA LOPEZ
Nice sectional purchase w/ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love Love Love great purchase great quality great prices”
Oct 14, 2019
CHARLEEN WELLS
Wonderful in the room
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful color, beautiful feel, beautiful look”
Sep 27, 2019
Michele Langston
Nice ottoman
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good ottoman for the price. Legs are plastic, which i did not expect but otherwise we like it”
Sep 02, 2019
matt swift
Great new couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Plenty of room and the whole family loves it!”
Jul 09, 2019
I really like the size
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We received it almost 2 weeks ago, so far very happy with it. Its a very nice piece of furniture. Wish it had storage in it, but i still like it.”
Feb 05, 2019
Love my furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Happy with the purchase and quick set up. Comfortable and pretty”
Jan 30, 2019
Great furniture love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m so happy with my beautiful furniture and I love it, I will to recommend to anyone”
Jan 29, 2019
Great ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this about a month ago and it has been amazing the comfort and quality of material is great!”
Jan 24, 2019
Looks good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Firm...the color is nice. I got exactly what I wanted”
Jan 15, 2019
Very comfortable and I love the color.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This furniture is very comfortable and I love the color!”
Nov 30, 2018
AISHA YOUNG
It’s seems ok.
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It seems nice. However, it was shipped FedEx and I had to put the legs on. The tiny piece of instruction paper (that was smaller than a pice of tissue) was already torn up inside the plastic packaging when I received it. So it was no help. There were no predrilled holes or markings to show me where the legs should actually be place. Which was I thought was different because the ottoman I ordered from Amazon to go at the foot of my bed came with big sheet of paper with pictures and predrilled holes. I would expect more from Ashley Furniture. I haven’t actually used the ottoman from Ashley yet because I’m still waiting on the sectional it goes with to be delivered.”
Feb 16, 2025
DORIS MITCHELL
Poorly made. I do not recommend sitting on this autumn. It seems as if the inside would cave in.
⭐ ☆ ☆ ☆ ☆ (1/5)
“This autumn is poorly made. I would not recommend an adult sitting on it. It will cave in.”
May 29, 2025
ADAM MATANI
A nice piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I will be using it as an accent with a designer pillow.”
Jun 28, 2025
KEISHA CHAMBERS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 02, 2025
MELANIE BLAKE
Customer Service Warning
⭐ ☆ ☆ ☆ ☆ (1/5)
“It would be great if I could also get the rest of the couch; however Ashley furniture continues to send the incorrect configuration & will then cancel the order. It is all automated with no people to talk to. So all I have is an ottoman and no couch. I would not recommend Ashly furniture to anyone; for anything.”
Nov 19, 2025