Customer Reviews (38)
Serta
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Cannot sleep it gives me back pain”
May 02, 2024
Great mattress
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Comfy, cooling… best sleep in a very long time!”
Aug 23, 2024
My New Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable. Supportive.”
Jul 26, 2024
Serta Queen plush
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Just enough support & excellent for my needs”
Jul 21, 2024
Supports well
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Haven’t slept in it yet. Felt good when trying it out.”
Jul 12, 2024
Just purchased so far so good
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I like that this is a Eco manufactured mattress and that there were so many different models to choose from”
May 31, 2024
Better nights rest
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We originally picked a softer mattress but after trying it out on the showroom floor we knew this firmer mattress was the right choice. We were looking for a queen but chose the king size since the queen looked small but it definitely is much bigger than expected but we are happy with our choice!”
Apr 27, 2024
Plush but firm
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new plush I comfort eco mattress. It is plush but firm and that is what I need for back pain”
Apr 24, 2024
Perfect!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“After the first night of sleep on this new mattress I woke up with literally no pain in my body, anywhere! With our old mattress I would wake up every morning with a sore back and my hips would ache. Not with this one! Thanks for the great night sleep Serta.”
Dec 03, 2023
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
New sleep
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Like the bear said, "not to firm" "not to soft" "It's just right."”
Oct 26, 2023
Jamarai Moore
“Thank you so much for your positive feedback! We are thrilled to know that you are enjoying your purchase and thank you for choosing Ashley!”
Welcome change from Extra Firm
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“First Serta purchase and we are glad we did. Perfect nights sleep, the only problem is all the sheep---lol.
Would definitely recommend.
Thanks”
Oct 21, 2023
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
King mattress
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“King mattress felt great in store. Actually ended up purchasing 2 sets”
Oct 14, 2023
Jason Davis
“We understand your concern and would be happy to investigate this for you. We were unable to locate your order with the information provided in your review. Please send us an email to ReviewFeedback@AshleyFurniture.com and in the body of the email include your order information as well as the city and state of the store you ordered from, if applicable. Thank you for choosing Ashley! We hope to hear from you soon.”
Great mattress.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“We've been sleeping on this mattress for a month now. Best night's sleep we've had in a long time. It's not as "cooling" as I thought it would be.”
Jul 02, 2023
The comfiest bed EVER!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We bought this bed just over 4 weeks ago and I'm SO glad we made the investment in this bed! It's very soft and comfortable. We have an upholstered platform bed and the height of this mattress is perfect for the platform. We joke that it's so comfortable that we have a hard time getting up in the morning and don't wake up at night near as much as we did with our old bed that was much more firm. Highly recommend this mattress!”
Jun 27, 2023
Firm but combo of product topper is STIFF.
⭐ ☆ ☆ ☆ ☆ (1/5)
“This mattress is a firm mattress (which is my standard) but the topper on it is STIFF! I don't know if uts the hybrid gel/memory foam that makes it so terrible because it does not give at all and feel gard as a rock. I LOVED my firm Beauty Rest with 4" topper because it felt it felt like sleeping in a marshmallow but still amazing support. I thought this one would be similar but I have had it for a full week and I absolutely toss and turn all night because it is so stiff. I assumed with the coils (very important because I like a little spring and the topper explanation would mold me and be soft but it 100% is not. I plan to return this King mattress and get something more plush on top.”
Jun 23, 2023
Getting great sleep!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I want to start by saying we switched to this bed from a Serta iComfort. We’d had it for a few years and I just wasn’t getting the back support I needed anymore. I ordered this bed before sleeping on it as I needed a change and thought going back to a more traditional style mattress would be best. I’ll admit, I was skeptical - especially after sitting on it once it was delivered and thinking I’d made a terrible mistake. But! After sleeping on it a few nights I started to realize this is a freakin great mattress! I have chronic back problems and the support I get is perfect. I feel it’s not truly “plush”, so if you’re looking for something fairly soft/cushy - this isn’t it. It’s definitely a very supportive plush.
On a side note, the mattress is attractive if that’s important to you. I had no issue using my favorite mattress protectors on it and it fills out deep pocket sheets nicely. We have it on top of a metal frame, but you could easily use a box spring or wood slats. It is thick, so whatever you chose as the base - I’d recommend low profile. We haven’t had any issues with the side popping out and I don’t generally feel my husband moving around. Honestly, I sleep so much more deeply now that not much disturbs me!”
Jun 15, 2023
I love this bed
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Life-changing sleep this bed is so darn comfortable. My wife and I have had back issues. She sleeps cold, and I sleep really hot. This Bird has given us or leave her back issues and even her how hot or cold ballfields gotten better we definitely feel more rested on. This is probably one of the better choices I’ve made for what goes into the Bedroom”
Jun 06, 2023
Wonderful mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this mattress. It is so comfortable. Even though it is rated as a firm bed I find it very soft and comfortable. I love its cool technology so you don't overheat as you sleep. It is in my daughter's bedroom. She loves the upgraded bed. It is high quality as well, the stitching is nice, the fabric is high quality, and the technology of the bed is unique to Serta.”
Jun 06, 2023
"Toss and Turn Free!!!"
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely amazing mattress! I'm 5'4" and my husband is 6'1". He's a side sleeper, I'm a back. This mattress conforms and supports our bodies individually. Very well-made. Neither of us feel any lumps,bumps or coils. I'm environmentally conscience. I love that this is manufactured using 70% sustainable materials. The cooling technology and breathable material are all an added plus! We're getting great sleep and waking-up without dampness. Great height, we get in and out of bed with ease. No more tossing or turning to get comfortable!”
May 08, 2023
Great Mattress for back sleepers!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The iComfortECO™ Q15GL has served me, a back sleeper, very well since I put it on top of my platform bed. It has just the right amount of "plushiness" and just the right amount of feedback or "bounce" for my liking. I don't like to sink into a bed and feel like it is a struggle to roll out of my crater, so the support is greatly appreciated. For what it's worth, my wife is a side sleeper and she had to add a body pillow to her side when we started sleeping on this mattress. The iComfortECO stays cool all night and works just fine with our zero-clearance adjustable frame.”
Apr 12, 2023
Firm but comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“If your looking for a firm bed that supports you while you sleep but still is comfortable than this Serta icomforteco mattress is for you. This mattress has given me nights of great sleep. It sleeps cool and not hot like some mattresses can. I replaced my old queen with this one and it's a true queen size mattress. It did have some stitching on the corner that was ripped but it didn't run or tear any more. I really enjoy this mattress. It's firm with some push to it still. You don't feel any coils poking through and it is not lumpy. I would definitely recommend Serta for any mattress needs.”
Apr 12, 2023
Icomfort mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is by far the comfiest mattress I have ever laid on. I have always bought Serta mattresses so I knew the quality would be there but I wasn’t expecting this amount of comfortably with support. I have back and neck injuries so I need support but also prefer a soft fluffy mattress, this somehow gives both. It’s soft to touch but once you lay down it conforms to your body. It’s heavy and very well made. I wake up feeling really well rested were my old mattresses I would toss and turn. It says cool throughout the night which is a huge relief for myself a hot sleeper.”
Apr 12, 2023
Best sleep ever
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My review on the Serta - iComfortECO™ Q15GL Firm is a great one. We love how comfortable our new mattress is. We both say, “ it’s the best sleep we have had in years”. This mattress was such a great purchase. We love the firmness on this mattress so much. Thank you Serta!”
Apr 08, 2023
Amazing Product!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I received this product a few months ago and I am so glad that I did! This product is extremely comfortable! This product is beyond the best mattress I have ever slept on! There is nothing about this product that I did not like!”
Apr 07, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
Very Comfortable!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have been using this Serta iComfortECO Quilted Hybrid mattress for several weeks now, and so far it has worked out well for me. Compared to my old mattress, which would take a toll on my body, I have found this one to be much more comfortable. I have the support that I need for a good night of sleep, with the feeling of having a nice quilted top on the mattress. The fact that this mattress is made of materials that are 70% sustainable, is an added bonus. Time will tell if the mattress will soften up more, and how it will hold up, but I am more than happy with my choice at this time.”
Apr 06, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
So comfortable!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I have had many beds in my lifetime. This one by far is the most comfortable. I am a very hot sleeper. I try to use thin blankets but most mattresses are like ovens, reflecting my body heat back at me. This one, with its green natural fibers and cooling technology, not only assuages my guilt over the environment but also keeps me cool as a cucumber. I love it. So soft with pressure releasing technology giving it that just right feeling of soft to firm ratio. I would recommend this to anyone who asks.”
Mar 30, 2023
Jamarai Moore
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
Soft as a Feather!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I wish this was a king size. This mattress is everything you need for a restful night sleep. My 9 year old daughter got to have this as she has a queen bed. When I can't sleep, I go to her room. The mattress is so soft it is like sleeping on a cloud. It also keeps you cool while sleeping. She is definitely a person who sweats and now she does not wake up soaked!”
Mar 29, 2023
Jamarai Moore
“Thank you for your positive feedback. We're glad to hear that you are enjoying your purchase and we appreciate your support!”
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
Awesome Mattress
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Serta iComfortECO mattress has already exceeded my expectations. It is well made and is so comfortable. I can honestly say this mattress has improved the amount of sleep I get every night. I highly recommend this Serta iComfortECO mattress!”
Mar 26, 2023
Jamarai Moore
“Thank you so much for your positive review! We’re ecstatic to hear you are enjoying your product. Thank you for your support!”
Feels great, probably the best sleep we’ve got!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I got this Serra icomforteco mattress about a month ago and immediately put it on the bed my wife and I sleep on. The mattress it replaced was more than 10 years old and had started to develop “dips” where each of us sleep. This of course being brand new is was perfect out of the box. Ours is the plush but it is jot super soft but soft enough for our comfort without feeling like you’re sinking to the bottom. I will say this mattress felt pretty good from the first night
But after a week or so it was definitely better, assuming of course our bodies adapted to the new mattress. I can say we really like it and if it lives up to Serra quality should have it
For years to come.”
Mar 26, 2023
Jamarai Moore
“Thank you so much for your positive review! We are glad to hear you are enjoying your product. Thank you for being a valued member of Ashley Furniture!”
LOVE it!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This mattress is a CLOUD! It is so plush, soft, feels great to sleep on. It does not contribute to any sort of body pain. It is a firm mattress but it is not hard at all and it is so relaxing and luxurious. I so highly recommend this brand and mattress.”
Mar 24, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
Zzzz…….
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new comfortable mattress!! All of my sheets fit perfectly. I am sleeping better with less morning stiffness, not tossing & turning like I used to do every night. Perfect firmness with plush plush feeling on the top.”
Mar 23, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
Comfortable Even With Body Pain
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Size: I have the queen size and it is a true queen. The mattress fit nicely on my bed frame and my sheets and quilt fit perfectly.
Features: This mattress is cool to the touch and keeps you cool throughout the night. When you touch the actual mattress, you can feel its cooling technology. This is helpful for those who sweat/get hot at night or for those who live in especially hot places like Texas.
Support: Even though this is a firm mattress, it has cushion to add softness. I have slept on it and my 7 year old niece has slept on it. My niece has said that it is comfortable. I personally have lower back and shoulder issues. It was comfortable to sleep on, I didn't toss and turn as much as I usually do. I didn't wake up with my body hurting. I felt rested and supported.”
Mar 21, 2023
Jamarai Moore
“Thank you so much for your positive feedback! We're thrilled to know that you are enjoying your purchase. Thank you for your support!”
So comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My husband and I both have jobs where we're mostly on our feet all day. So we look for comfort and support in our mattresses, and this one is just that. The foam gets you comfort and the coils give support. I couldn't be more happy with Serta after spending a couple nights in it and my back pain being immediately eliminated.”
Mar 20, 2023
Jamarai Moore
“Thank you so much for your positive review! We’re ecstatic to hear you are enjoying your product. Thank you for your support!”
Nice sleep
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wow, what a difference from my last mattress. My last mattress was so soft when my spouse got in the bed I rolled .lol . I love this mattress, it’s nice and sturdy and firm but yet it’s at the pillow top which gives me the comfort I need to get a good nights sleep. When my spouse gets in the bed I don’t even know but the bed is moving which I really like because I don’t wake up when he gets up.”
Mar 20, 2023
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for your support!”
Excellent support yet soft & comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m very particular when it comes to mattresses and pillows. This Serta iComfort ECO mattress offers the support my spine needs while still being soft enough on top to make me feel very comfortable. I love this one so much that I gave my very expensive mattress away.”
Mar 20, 2023
Jamarai Moore
“Thank you so much for your positive feedback! We're thrilled to know that you are enjoying your purchase. Thank you for your support!”
Very nice mattress and its great being ECO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love that this is made from sustainable materials. This refers to plant-based foams & recycled fibers That is a big plus in my book for buying any furniture. Nice to know your bed was made ECO, Awesome bed very supportive I think this bed will last a long time.”
Mar 17, 2023
Jamarai Moore
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
No More Aches and Pains When I Sleep
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Best Sleep I ever had with the iComfortECO Q15GL mattress by Serta. The mattress relieves the pain on my pressure points, no more back and knee pain when I sleep just a comfortable rested sleep. Always the absolute comfort while sleeping with never being to hot or to cold. This is the best mattress I've ever had, I get a comfortable, restful sleep and wake up feeling rested and ready for my day! I highly recommend the Serta iComfortECO Q15GL mattress, I always buy a Serta mattress and am never disappointed. Serta always makes a high quality, extremely well made product.”
Mar 17, 2023
Jamarai Moore
“Thank you so much for your positive feedback! We're happy to hear you are satisfied with your purchase. Thank you for being a valued member of Ashley Furniture!”
Sleep Like a Baby
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is like sleeping on a cloud, I no longer toss and turn all night long. As soon as I hit the bed, I'm comfortable and in that position all night long. You do not feel your partner moving either. They say mattresses can last 8 years, I see this one lasting way longer. Thanks for the back relief!”
Mar 17, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”