Customer Reviews (17)
Renee Bakker
Not great
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This is a cheaply made piece of furniture. Within 2 weeks the back rests were separating from each other, the fabric is barely stapled on and not very much cushioning/stuffing. It is fairly uncomfortable and the pieces come apart often. Its been 4 months and I am looking already to replace this.”
Jan 22, 2024
Prabhjot Prabhjot
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We apologize for the inconvenience caused to you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
CRYSTAL MCLEAN
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect purchase”
Sep 08, 2024
Mikee Singco
“Thank you for your feedback, Crystal! We’re delighted to hear that you consider the sofa a perfect purchase. It’s great to know it’s just what you were looking for! We can't wait to welcome you back for your future furniture needs!”
CLAUDIA CARDENAS
Took a chance and turned out to be a Great purchase!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was skeptical to buy couches online without seeing/feeling them first. I got these on sale and hoped for the best. NO regrets! Super comfortable. We are in the process of redecorating, remodeling and color blends well with our theme so far. Delivery was smooth, drivers were courteous and efficient. I recommend this product”
Jun 25, 2023
Ju Allen
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
ROBERT KINNE
Not what I expected at all
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Not at all the color I expected! I thought for I’m the visual image it would match my love seat and it isn’t even close! I won’t buy your love seat bc of the table or whatever is in the middle unlike my 15 year old Ashley living room!”
Jun 12, 2023
Prabhjot Prabhjot
“ Hello, Thank you for the response. Please accept our sincerest apologies! Please let us know if you need any assistance at Reviewfeedback@ashleyfurntiure.com. Thank you, Review Team ”
ALLISON HATFIELD
Fantastic
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Amazing, comfortable, delivery was excellent”
Jan 10, 2023
RAAFAT ASSAAD
VERY GOOD
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“VERY GOOD THANK YOU”
Nov 12, 2022
LEE TREVIGNE
Not Terribly Comfortable
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“In fairness, I bought this sofa online - and did not try it out first. But it is honestly too stiff to be defined as comfortable in my opinion. I was surprised when I sat in it - as I expect a sofa to be somewhat soft and form-fitting. But this one is too hard for my liking. Again, I bought it prior to trying it out. It may work for you, but I will be placing this one in the extra room and starting my search over - which will be done in person this time!”
Aug 09, 2022
Julie Allen
“Thank you for your feedback. Over time it will loosen up. Please let us know if you need any further assistance at 866-436-3393. Thank you, Social Customer care, Review Team ”
ALEKHYA REDDY
Comfy couch.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Used for 2 weeks. Very comfortable so far. The couch is worth the price we pay for. The reclining feature works very well.”
May 10, 2022
Nitin Sharma
“ Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any further assistance at ReviewFeedback@Ashleyfurniture.com. ”
Irfan Haider
“Thank you for your valuable feedback .Please feel free to reach back out to us at ReviewFeedback@Ashleyfurniture.com if you need any further assistance.”
THOMAS COHN
Wonderful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Wonderful. We love our new sofas and chair set.”
Dec 17, 2021
SARAH HANVIRIYAPUNT
Very nice sofa. Highly recommended
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this sofa. The only thing I would say is that it can use better lumbar support, but it is very comfortable and sturdy.”
Sep 22, 2021
PATRICIA PENN
Draycoll recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this recliner!”
Jul 30, 2021
LANA BOOSEMMA
Reclining Sofa (s)
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the comfort and recliners. It eliminates the need for a individual recliner and the "Rock, paper, scissors" on who gets the single recliner. It's a win/win for everyone.”
Jul 25, 2021
PAULA SCHWARTZ
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it great quality”
Jun 07, 2021
JOHNNY JENSEN
Great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice and comfy”
Mar 25, 2021
Traciann Lewis
“Thank you for your feedback on your sofa and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
MARK MATTHEWS
Sales staff
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Btw, Barbara at 215 and Decatur, sales woman, is DeBestest!”
Feb 28, 2021
HELEN PORTER
Made in the USA
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Just what we wanted. Comfortable, convenient and affordable.”
Sep 22, 2020
LINDA ATKINSON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 19, 2025