Customer Reviews (24)
GRACIELA ESPINOZA
Dislike
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The color is not the same as my sofa. I would like to return it as soon as possible, and I was told I have to be responsible for the cost of the return.”
May 19, 2025
DEREK CALHOUN
Just the style, color, weight, smooth velvety upholstery and cushiness that I was looking for!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Color was a little darker than expected, looks lighter in the picture online. It had a lot of plywood dust all over it when I opened it, finally got it off. But, I loved everything about it. It's very cushy, velvety smooth and soft. And, it's light weight! That's the greatest thing about it! Hopefully the sofa, I also ordered with it, will be of all the same great things I mentioned that I loved about the ottoman. Yes, I would recommend it to anyone else. See no reason not to. I also plan on ordering two of those Darcy manual (also rocking) recliners later on, in the same cobblestone gray color, to go with the sofa and ottoman.”
Dec 27, 2024
Diza Dagunan
“We appreciate your feedback, Derek! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
JOREL BOSTON
Darcy Ottoman
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the Darcy set. I will need another Ottoman as they come rather small in my opinion.”
Aug 19, 2024
Demberlyn Bacubac
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
JENNIFER BURKS
Cat Approved
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love it. My cat thinks I bought it for her.”
Feb 22, 2023
JEREMY CALANDRI
Beautiful Piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s wonderful!!”
Feb 09, 2023
LINDA WILLIAMS
Really looking forward to receiving matching loveseat and recliner
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I've only received the ottoman so far. Sturdy, great color for those of us who have pet's, has enough cushioning for me. As a senior citizen I was able to assemble fairly easy once I drilled holes for the screw's. Feet are plastic I was worried about breaking them.
Was pretty easy to attach leg's biggest complaint there is no pre-drilled holes for attaching the feet.”
Jan 25, 2023
Julie Allen
“Thank you for your feedback. Please check your spam, folder for an email update. Thank you, Review Team ”
KATRINA METCALF
Very satisfied
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect and comfy”
Dec 30, 2022
Nitin Sharma
“Thank you for your review. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
SUZANNE WATKINS
I was a little surprised the feet were plastic but it looks fine
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like it so far but waiting on the other pieces before I use it...”
Dec 02, 2022
Sachin Singh
“Thank you for your feedback. Please contact customer service for further assistance at 866-436-3393. Social Customer care, Review Team”
ESCALITHER CAREY
I Love my Ottoman!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love ottoman!!! I received it earlier then the other items. Now I’m stuck with an ottoman without the bottom four parts on it.”
Sep 22, 2022
Sachin Singh
“Thank you for your feedback. Please check your spam, folder for an email update. Social Customer care, Review Team”
CARLA DRAKE
Nice!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Beautiful fabric well built ottoman - can’t wait to receive the matching chair :)”
Mar 08, 2022
CHRISTOPHER WAUFORD
Awesome piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great piece of furniture. Fits perfectly with the love seat”
Dec 06, 2021
KARA BURCH
Great ottoman but smaller than advertised
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“This ottoman looks great and is very comfortable, but the one I received was a full 2 inches shorter than advertised in both the length and the width. Luckily it still works in my space, but I'm pretty annoyed that its so small.”
Sep 02, 2021
Manuel De La Rosa
“Thank you for sharing your valuable feedback with us. We want to help more. Please email us your contact information and Sales Order number to Reviewfeedback@Ashleyfurniture.com and our teams will be glad to further assist you in finding a quick resolution.”
CYNTHIA SPENCE
Cheap
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Easily stained”
Aug 30, 2021
KELLI DEPRIEST
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it!! Love the color!”
Mar 08, 2021
EMILY JAY
4 stars, not 5 due to the plastic legs
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very comfortable, nice color and material but the legs are plastic. Cheap looking plastic. In a Darker room, it wouldn’t be noticeable but when sun shines, you can surely see that it’s brown plastic.”
Sep 20, 2020
JAY SCHIPPER
Amazing with 1 flaw, not a deal breaker.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It’s great. Love it. Perfect. Except for screwing in the feet. Huge headache. Pre-drill the holes will make your life easier.”
Jul 05, 2020
DESIREE DESMOND
Comfortable
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Comfortable.”
May 04, 2020
Adeline Clarke
Ottoman
⭐ ☆ ☆ ☆ ☆ (1/5)
“It’s very cheap looking”
Aug 13, 2019
Margaret Thompson
Beautiful!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought the ottoman to go with the love seat, as I have a tiny apartment. From the photos, I expected the fabric to be smooth, but to my delight, it feels like suede. It sits in front of the love seat, and I am very happy with it!”
Jul 10, 2019
Beautiful piece!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Ottoman is gorgeous and we use it either with the chair, sofa or loveseat! If our room were larger, a second Ottoman would be a welcomed addition.”
Oct 28, 2018
Lovely footstool!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Large and can be used as an extra seat. Holds up well, not worn out or misshapen. Looks great with a pop of color blanket!”
Sep 22, 2017
Functional, well made.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought ottoman and sectional as a set. Both are put together well, the sectional is comfortable and useful in our setup.”
Jun 27, 2017
MICHAEL ISRAEL
Piece of Trash
⭐ ☆ ☆ ☆ ☆ (1/5)
“Absolutely a piece of trash. Sorry excuse for furniture. Sent it back.”
Oct 01, 2025
EVREN ARDEN
Great but expensive for what it is
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“It's great. But a little expensive compared to the matching loveseat I got. 4 starts for the price. But 5 stars for its function and form!”
Nov 04, 2025