Customer Reviews (27)
JAMIE HARDING
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 01, 2025
KEARRA MATHIS
Good
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Good, more brown than gray but good first couch”
Aug 16, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ALICIA FERGUSON
High Quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this sofa so much. It’s stylish and high quality”
Mar 07, 2023
ANDRENA SHORES
Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it very comfortable and nice quality”
Aug 16, 2022
SAMUEL ALEXANDER
Not really great
⭐ ☆ ☆ ☆ ☆ (1/5)
“Received only 4 feet/legs. Seats aren’t very comfortable. Disappointed.”
Jul 09, 2022
Sachin Singh
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance at 800-240-3440”
JOHN CAMPBELL
Home
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Comfortable smaller than expected”
Jul 07, 2022
RACHEL SUMERSON
Great sofa for an excellent price.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable. Fits well in our small space with plenty of room for sitting. Delivery was excellent. The legs were missing and Ashley quickly shipped them to us. Great sofa for a great price.”
Jun 20, 2022
Irfan Haider
“Thank you for your valuable feedback . Please feel free to reach back out to us at ReviewFeedback@Ashleyfurniture.com if you need any further assistance.”
LINDSAY PASTORINO
Disappointing
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The size of the couch is perfect. However, I was disappointed that the couch threading is white yet the couch is gray so it's very noticeable. The pictures online do not make this clear. Also less than a month in of using it and a seam on the left back corner is coming open. It also seems that the left arm is shaped by a piece of plastic so if you are leaning on the arm when you stand it makes a popping noise if it's pushed down on. So overall it's been a disappointing purchase so far.”
Dec 09, 2021
JOHNNY MITCHELL
Decent
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Decent quality”
Sep 19, 2021
TERESA FOCONE
Comfortable and Affordable Sectional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this because it I needed a sectional that was large enough to fit my 6ft3in, 200 pound boyfriend and also leave room for me and our 2 dogs. It has enough room to where everyone can lay down on it but it doesn’t overwhelm the living room in my midsized apartment. I am 5ft4in and I can lay down on the chaise using a pillow without my feet hanging off the end. The back and side pillows are a bit too overstuffed though, I wish there was more room on the seat. 19.5 inches is just enough to where I can cross my legs but it’s a little tight. That is something I can get over though! The sectional is shockingly comfortable—it is cushy but firm enough so you do not sink in. The charcoal color is a gray/brown color that is neutral so it would go with most color schemes and the pattern is subtle. I have only had this for a few weeks but the fabric feels very durable and like it would not rip, the seams are tightly sewn. It is a great value overall. I believe it would be difficult to find something that is this size and this comfortable for this price.”
Jun 28, 2020
JUAN ARREDONDO
Surprising
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“My girlfriend and I needed a comfy sofa but firm. This is what we got. Sofa is great. Bigger than we thought but maybe because we live in an apartment. Highly recommend.”
Apr 24, 2020
BARBARA AYERS
Comfortable, pet friendly couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable couch! The size was exactly what we were looking for and it was easy to assemble. The material is perfect for us considering we have a dog that likes to get on the couch. It’s a durable microfiber with a subtle design. I’d recommend this to anyone considering it.. you will not be disappointed.”
Apr 22, 2020
CHASE OLOUGHLIN
Comfy but not very deep.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The couch is pretty comfortable. The pillows are spongy but supportive, meaning you sink into the couch when you sit but with enough support to be comfortable. The couch does have a little bit of a zig-zag pattern on it but it looks nice.
My only complaint is that the back pillows are so puffy that the seat depth is small.”
Apr 22, 2020
JERRY MCNALLY
Jerry
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bigger than it looks fit perfect and very comfy”
Apr 22, 2020
Beverly Harry
Can’t live without this wonderful sectional!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I LOVE IT!!! It is very comfy and I don’t sink down in it so it is easy to stand up.
Most of all, my Grandma was named ZELLA!!
Love, love, love my new sectional!!”
Apr 04, 2020
MARK DAVIN
Love it. Thanks
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. Thanks so much. And the delivery guys were clean and fast”
Mar 27, 2020
Timothy Johnson
Great couch for the price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it. Very soft and comfortable. It's comfortable to sleep on and great size for my apartment. I would highly recommend this couch.”
Mar 18, 2020
Jeffrey Delfrate
Nice couch for the money
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Only problem I have/had was I received a call the day before delivery and was told it was running about 3 weeks behind. That wouldn't of bothered me but since I sold my existing furniture the day before, it made seating arrangements a little hard for a few weeks.”
Mar 10, 2020
DENISE HOWARD
Beefy, comfortable sectional
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“In the description it doesn't make it clear the height of the legs on the sofa, they are about 3" from the floor. This was important to me because I'm tired of high legs where everything gets caught under the sofas.
I also felt the description didn't describe that there's a pattern on the sectional fabric. It's a fine, black & white, zig zag pattern that unless you're next to it makes the fabric appear a charcoal grey color. Very neutral and nice, the fabric is smooth, not ribbed.”
Mar 05, 2020
Tia Kwiecien
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Its seriously under priced to be honest for what your getting. Its comfortable, solid, and it doesn’t collect as much animal hair.”
Feb 13, 2020
Regina Barassi
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my Zella Left arm facing couch it fits perfectly into my apartment.
It is a little stiff, but I am sure with wear it will loosen up.”
Feb 03, 2020
Ernest Amoyaw
Great couch.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Took too long to be delivered.”
Jan 08, 2020
Debbie McGuire
New Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new sofa. We did have to wait awhile to receive it. We ordered it on November 28th and receive our sofa on December 23rd. The delivery service was excellent.”
Jan 07, 2020
KAYLEE CAVANAH
Love!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love this sofa. We have had it for 2 weeks now. We ended up getting premium delivery and it was nice to have someone set it up for us. I'm sure we could have done it ourselves, but we didn't have an appropriate vehicle or tools. The couch is very comfortable. It is on the firm side, but that's how I prefer it. Our cat has been on it and dug her claws in and it shows no signs of wear. Would definitely recommend!”
Nov 21, 2019
OLIVIA VIDETTO
Happy with purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable. Larger than i was expecting.”
Jun 23, 2019
Lena Hines
Great Buy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my couch. Great choice. Love the Gray. Very comfortable. Needs to be broken in a little more since I just got it but good quality so far.”
May 17, 2019
Marie Kohler
Love this sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect size, very comfortable, wipes clean very easily. We have 2 little ones and a big dog and have had to clean spots from the fabric a few times now. Color was as expected. Delivery was prompt and courteous.”
May 06, 2019