Customer Reviews (15)
CHRIS TANDY
Unhappy with follow up
⭐ ☆ ☆ ☆ ☆ (1/5)
“I don’t know why you ask for comments since you never respond. I still have not received the warranty paperwork that i purchased!”
Apr 02, 2025
Shaina B
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Scranto sofa and loveseat are very comfortable. The brindle color is a nice charcoal gray. They are firm and supportive for my lower back and the pillow arms are in a nice relaxed positions. We are very satisfied with this purchase and enjoying the manual reclining feature. I even slept overnight on the couch and it was overall pretty comfortable for not being a mattress or sleeper sofa.”
Jun 07, 2024
Tyronne Diputado
“Thank you for your fantastic feedback! We're thrilled to hear that you find our Scranto sofa and loveseat comfortable and that the color complements your space well. Your satisfaction is our priority, and we're glad you're enjoying the supportive features and manual reclining option. Thank you for choosing Ashley for your home furnishings needs!”
Liz Antoniak
Nice recline sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far so good. Very nice reclining sofa. Brindle color is grays and looks great. Fabric is nice. A little surprised that it’s mostly plastic but maybe that’s a good thing? Makes it lighter. Looks great. Hope it lasts.”
Nov 18, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Nancy Wilken
New Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We tried several options for a new sofa that reclines and this one was our pick. It is a firm seating area and easy to get out of. The color Brindle is great color that matches everything! Stop by Montclair,Ca and ask for Aurora A! She will help you pick out the best sofa for your needs.”
Oct 28, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
RUDY CORTEZ
Not as expected.
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Dimensions are shorter than listed. The quality of the sofa is not the best.”
Apr 05, 2025
AISHA HARRIS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s very comfortable. I love it”
Apr 06, 2025
Demberlyn Bacubac
“Thank you very much for your positive review Aisha! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Bethany Rocha
Don't get if you have dogs
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The couch is comfy, but I strongly wouldn't recommend it if you have dogs. The salesman told us the fabric would hold up to our dogs nails since it is microfiber, but a little over a month in, the fabric starting fraying. We've had these for about 7 months now and there is snags covering the cushions, and a hole from where my dogs regularly jump up and down. My dogs do not chew the couch at all, all the damage is from their nails. Very disappointed.”
May 28, 2025
Christian Deposoy
“We’re sorry to hear about your experience and appreciate you bringing it to our attention. Please email us at solutions@ashleyfurniture.com with the subject line “Attention Cd” and include a copy of your receipt so we can help resolve this. Thank you for your patience.”
LISA RIOS
Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 24, 2025
Joyce Robertson
Perfect couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is very comfortable…..just firm enough…nice to put your feet up or lay down for a nap….no complaints here….got the brindle color (grey) great price also …..”
Jun 10, 2025
TAMMY BARNETT
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 22, 2025
TRACY MILLER
Comfy Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sofa. It is so comfortable and warmly fits into my living room. Great buy.”
Sep 07, 2025
DEBORAH DUNK
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 20, 2025
CARLA CAMMACK
Great furniture at a good price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Dec 01, 2025
DEENA LUCAS
⭐ ⭐ ☆ ☆ ☆ (2/5)
“”
Dec 02, 2025
Roger smith
Bad experience with Ashley
⭐ ☆ ☆ ☆ ☆ (1/5)
“Not delivered when promised and wrong color. Was supposed to get a credit if we kept the furniture they delivered but have not received the credit. Very disappointed with Ashley.”
Dec 09, 2025