Customer Reviews (43)
SHIRLEY BARTLE
Highly recommended shopping with Ashley
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and gorgeous. We just love it. Delivery was on time and they were very nice to work with.”
Mar 17, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
NAZLIJE BEKTESHI
Awesome.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect size is very comfortable. Looks great in the space.”
Mar 07, 2025
Ace Bocanegra
“Thank you for your great review! We're so happy to hear that it's the perfect size and that it looks great in your space. Comfort and style are what we aim for, and we’re glad it’s working out for you!”
TAMAR MELIN
Plush
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Soft, plush material. Very comfy”
Feb 25, 2025
Mikee Singco
“Thank you very much for your positive review, Tamar! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ANITA GORDON
Comfort and style
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love my new sofa!”
Jan 25, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
WILLIAM MESSENGER
N/A
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It works perfectly in the space we had available. The delivery was on time and very easy…”
Jan 20, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Bryan Florendo
“Thank you very much for your positive review! At Ashley, we’re delighted to offer styles that help you create the home you envision. We’re glad to hear that the piece fits perfectly in your space and that the delivery went smoothly. Thank you for being a valued Ashley customer!”
Rachel Peters
Color is more Sage than Taupe
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The couch a chair and a half as a set are really nice. However, when we bought it based on sitting and admiring the set, after we got it set in our new 4 season porch it was more sage than taupe. We’ve played around with lighting etc but it’s still a lot more on the sage (light green-ish) tint. Not excited with the color. We suggest asking if you can take a pillow on loaner before deciding on the purchase.”
Dec 17, 2024
Bryan Florendo
“Thank you for taking the time to leave us a review about your order. We’re glad to hear that you like the couch and chair set! We apologize for the color not meeting your expectations. If you have any additional feedback or need assistance, please email us at solutions@ashleyfurniture.com with the subject line “Attention BF.” We're here to help. Thank you for choosing Ashley!”
DEIDRE BUTLER
Extreme luxury and comfort
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this set! The quality and material of the furniture is amazing. It is mid-firm which is perfect if you have knee or back issues. The chaise is interchangeable to left or right side. The color and feel of the material has such a rich quality and gives a comforting feeling to the room. The chaise is however designed for a not so tall person, which is great for me since I'm 5', but it may be an issue for taller individuals. Overall I am grateful that I selected this set and will definitely recommend it if you're looking for a nice comfortable, quality set.”
Oct 19, 2024
Diza Dagunan
“Thank you very much for your positive review, Deidre! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ROBERT GWYN
First apartment furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought it for my daughter, she likes it very much”
Oct 09, 2024
Mikee Singco
“Thank you for sharing your feedback, Robert! We’re delighted to hear that your daughter likes the chaise very much. We look forward to welcoming you back for your future furniture needs!”
DENISE SIMS
Beautiful and Functional Set
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent product! We are enjoying it!”
Sep 19, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
K W
Good Quality and Comfort
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We got this couch at one of the big sales. We sat on all the couches we liked, and this one just stuck out. I told my husband we are not looking for a couch. We are looking for “thee” couch if we are going to have it for a decade. It was a bit firm when we got it, but it’s gotten more comfortable with time and use. Firm or soft we love it. It’s a great couch for us”
Aug 01, 2024
Paolo Martin Bermillo
“Thank you so much for your wonderful review of the Stonemeade Sofa Chaise! We’re delighted to hear that you found “thee” couch that fits perfectly with your vision for long-term comfort and style. It’s fantastic that the sofa has become more comfortable with use and that it’s living up to your expectations. We’re thrilled that you and your husband are enjoying it and that it has become a great addition to your home. Thank you for choosing Ashley and for sharing your positive experience.”
SANDRA FREEZE
Pretty to look at
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Pretty it’s in a rooom where we don’t sit in so it’s good for looks. Not super comfortable and I don’t like the chaise part where a bottom part slides under it and can slide around. I also bought very expensive fabric spray so I can protect it! You can’t remove the cushions”
Jul 20, 2024
Paolo Martin Bermillo
“Thank you for your feedback on the Stonemeade Sofa Chaise. We appreciate your honesty about its comfort and the concerns you've raised about the chaise part. It's great to hear that it looks good in your room, even though it's not your primary seating choice. We understand your frustration about the sliding chaise part and the cushions not being removable. We will certainly take note of your review as we continually strive to enhance our products and customer satisfaction. Thank you again for choosing Ashley!”
JULIE PALMER
Nice Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Mar 24, 2025
Paolo Martin Bermillo
“Thank you for your great review! We're so glad to hear you're enjoying your new couch. At Ashley, we’re dedicated to helping you create the perfect home. We appreciate you being a valued customer!”
SARAH MCARTHUR
Decent, but not the best
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The first problem was the amount of time it took for this to be delivered- 5 weeks!
The couch isn’t super comfy, and the arms creek a little (I’ve had it less than a month). It’s okay for the price, but I wouldn’t recommend it.”
Apr 10, 2025
CHERYL LITZSINGER
Disappointed
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The color was perfect, it’s super soft, perfect size for my space but the cushion on the chase is hard as a rock and unusable. Getting it replaced has been quite the struggle to say the least here it is 2 months later and the cushion is still not replaced and I cannot sit or use half of my couch. Disappointed at this time.”
Apr 19, 2025
LANIYA BULLIE
My Beautiful New Couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is large, full with stuffing, and comfy; you could fall asleep on it! It gives a cozy feel to your living room. And it’s light to keep the room bright but dark enough for my poodle to lay and it doesn’t show the cat fur! This was the perfect piece to our living room”
Apr 24, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PATRICIA CERONE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice. Comfortable”
Apr 26, 2025
CRYSTAL GONZALEZ
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! Exactly what I was looking for and comfortable”
Apr 27, 2025
PERLA ALBARRAN
Sofa is nice, but smells like chemicals
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The couch is lovely but I have had it for over a month and it still has a chemical smell. The smell is fading away”
Apr 29, 2025
YOJAIRA REDMOND
Good purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sectional, a little smaller than expected but it's super comfy!”
May 11, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LATOYA CROSLAND
My family couldn't be happier!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I've fallen asleep on this comfortable couch/ chaise on many a night. My cat loves to nestle himself on the top of it too. My family and I are over pleased with this purchase!”
May 11, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TANYA BRUZZESE
Sofa ok, ordering from Ashley was not a good experience
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“There is a silvery hue to the fabric that isn’t illustrated in the photo. Also, I ordered the stonemead ottoman and was sent the wrong color.”
May 12, 2025
DAWN WIEDEMAN
It’s a crap shoot
⭐ ⭐ ☆ ☆ ☆ (2/5)
“Nice couch but material is very cheap, will probably show ware quickly and badly. But, what do you expect for 500$.
Delivery took 3 weeks and delivery guy was very impatient and was belching loudly within close proximity to me.
Just noticed a repair on back cushion that was stitched back together.”
Jun 01, 2025
MARK VITTES
Excellent sofa chaise for the price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 05, 2025
RICHELLE PERNELL
Comfort in style
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect for my living room.”
Jun 16, 2025
KAIL GIBSON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the couch!”
Jun 21, 2025
LILLIAN RIPLEY
Quality in this
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great comfort and really first our needs”
Jun 20, 2025
CINDY TOPACIO
Color different than pictured
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I had to call Ashley to make sure they delivered the correct color. As you can see, the taupe color is much darker in person. The couch is very soft and comfortable, just not thrilled with the color.”
Jun 19, 2025
Christian Deposoy
“We’re sorry to hear about your experience and appreciate you bringing it to our attention. Please email us at solutions@ashleyfurniture.com with the subject line “Attention Cd” and include a copy of your receipt so we can help resolve this. Thank you for your patience.”
RENEE WHITE
Horrible Product, even worse Service
⭐ ☆ ☆ ☆ ☆ (1/5)
“I ordered TAUPE.. but I received NUTMEG. Customer Service and your Corporate was no help with me getting the sofa I ORDERED. Both had the audacity to tell me the lighting in my home affects the color. As if the color will appear darker if the lighting is darker.
I’ve bought furniture from Ashley and Havertys, NONE of my other furniture changed colors based on my lighting.
So I guess the Stonemeade is similar to mood lipstick. INSANE..😡😡😡😡”
Jun 18, 2025
Christian Deposoy
“We’re sorry to hear about your experience and appreciate you bringing it to our attention. Please email us at solutions@ashleyfurniture.com with the subject line “Attention Cd” and include a copy of your receipt so we can help resolve this. Thank you for your patience.”
LAURA POWERS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's very nice. Sits really good.”
Jun 23, 2025
MARIA MONGE
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“”
Jun 29, 2025
DRAVYN GALLARDO
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this couch, it is so comfortable! Great quality!”
Jul 03, 2025
MARICELA MULERO
Llame para notificar que no me avía llegado el pedido y no me han resuelto.
⭐ ☆ ☆ ☆ ☆ (1/5)
“El artículo no fue entregado”
Jul 11, 2025
RITA KANE
Excellent sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Big and comfortable, extremely happy with this purchase. Well worth the price.”
Jul 12, 2025
ARMANDO MONTEMAYOR
Above and beyond
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I likethe smooth online and scheduled delivery”
Aug 12, 2025
ROBERTO NAPOLI
Color off
⭐ ☆ ☆ ☆ ☆ (1/5)
“Nutmeg is a cool gray color and not what pictured. Ordered to match creams and browns in a living room.”
Sep 23, 2025
JOHN HESS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Sep 07, 2025
JANICE COAXUM
Satisfied Customer Right Here!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Thank you to Santos and Enrique for delivering my new couch today! You guys were friendly,professional and quick. I love mynew couch. It's comfy and perfect! Ashley Furniture! You guys are great!”
Sep 26, 2025
DIANE WILLIAMS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Oct 05, 2025
KHLOE SMITH
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Oct 14, 2025
KATIE CARVER
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfortable, soft, perfect size for my living room, and my family of three.”
Nov 08, 2025
SUE COLEMAN
Nice sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I would recommend this sofa. My only criticism is the chaise tends to shift when you are sitting on that end. It would be nice if there were some way to attach it so it move.”
Oct 28, 2025
YOLANDA LOPEZ
Good.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“For the price and size it’s exactly what I was looking for. I’m happy.”
Oct 19, 2025
JULIE DROSSMAN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful, cozy and comfy.”
Nov 13, 2025