Customer Reviews (57)
DANIEL RUBY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 05, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
HEATHER HARTSHORN
NIce Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This product was exactly what I ordered and I am very happy with the purchase.”
Jul 22, 2024
Joseph Gibbs
“Hello Heather, thank you for your positive feedback on the Acieona Reclining Sofa with Drop Down Table. We're delighted to hear that it met your expectations and that you are satisfied with your purchase. At Ashley Furniture Industries, LLC, we strive to provide our customers with high-quality products that meet their needs and preferences. If you have any further comments or questions, please feel free to let me know at Reviewfeedback@Ashleyfurniture.com and in the subject line state “Attention Joe G.””
LYDIA ENNIS
Great couch, messy delivery
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Love the couch. Very soft and comfy. Was told that I would get a heads up when they were on the way. They texted that they were on their way 5 min after they had called and told me they were there, so I was not there to meet them at first. Thankfully they were able to wait in the area and still deliver the couch as scheduled”
Jun 25, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
DANIELLE STOLLEY
Lots of room to entertain
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These seats are so comfortable, reclining opens and closes smoothly. Allows for a great space to hang out and watch television or just chat with friends.”
May 05, 2024
Christian Deposoy
“Hello, Danielle. Thank you very much for your positive review! It's wonderful to hear that you're enjoying your Acieona Manual Reclining Sofa with Drop Down Table! Comfort and functionality are essential when it comes to furniture, and we're thrilled that this sofa meets your needs. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARIA MENDOZA
Super comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our new living room set. Sooo relaxing and looks great in our home”
Jan 29, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
Chuck Wendt
Delivery
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Is the sofa delivered in sections? It needs to get through the stairway.”
Nov 30, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
HENRY JOVANELLY
Nice looking
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful look and comfortable material. Seems to be well constructed.”
Nov 12, 2023
Manish Giri
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TRUDY BROWN
LOVE, LOVE, LOVE this sofa!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“LOVE, LOVE, LOVE this sofa!! It cushions both lower back and neck PERFECTLY!! The little handle hidden under the armrest for the recliner to pop up is a little difficult once in awhile, but we've got it down. Recommend this highly!! Love the fabric, too!”
Aug 30, 2023
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
SANDE DALY
Everything was wonderful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this. Living room is def a favorite place now. Thank you”
Feb 19, 2023
STEPHANIE HUDSON
Nice and comfortable.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The sofa and chair was what I expected. Nice look and very comfortable. The only problem was with the chair when reclined, there is a sharp edge on the wood that is cutting the fabric.”
Dec 14, 2022
Julie Allen
“Thank you for your feedback. Please check your spam, folder for an email requesting more information. Thank you, Review Team ”
TODD LEWIS
A terrific Company Ashley Furniture highly recommend
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The furniture is beautiful and comfy. Ashley furniture was extremely easy to order online and delivery was prompt. Ashley Furniture kept us informed on delivery time and right on schedule The delivery men were courteous and had the furniture set up fast. Highly recommend the Ashley Furniture Store.”
Dec 03, 2022
JOAN FRAZE
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Good buy and worth the money…”
Apr 22, 2022
Julie Allen
“Thank you for your feedback on your Acieona Reclining Sofa with Drop Down Table and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
RICHARD RHODES
Looks great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far do good love it”
Mar 23, 2022
DEBBIE MILLS
can't send a picture!
⭐ ☆ ☆ ☆ ☆ (1/5)
“The sofa was broke when they brought it into my house. They had to take it back. The side boards on the arm were splintered into pieces.”
Mar 13, 2022
Julie Allen
“Thank you for your review. We see that a customer service representative has already been assisting you. Please let us know if you need any further assistance. I have case # 05607467 regarding this matter. Feel free to contact customer service @785-251-0423, for updates regarding the exchange. ”
ELIZABETH OREILLY
Decent couch
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Decent couch, the cushion started slipping on the footrest of one of the recliners leaving a hard part right where my ankles are when reclining. Otherwise very comfortable!”
Feb 10, 2022
Prabhjot Prabhjot
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
ELENA FARINA
New Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are enjoying our new sofa. Thankful that we were able to find one that matched our reclining loveseat (also purchased from Ashley Homestore).”
Apr 06, 2021
PAM GRIFFITH
Works well in my space.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This was the first time I had ordered large furniture sight unseen but I'm very happy with it. I had worried that it might be too large but it fit well. I purchased the couch and recliner. The color is dark gray, as advertised and furniture comfortable. I don't have pets right now so I'm not sure how well it would work with pets as it's chenille like but it was just what I needed at a reasonable price. Thank you!”
Mar 11, 2021
Debbie Ansted
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new sofa and loveseat. Looks just like the ad. Very comfortable. Great service.”
Feb 25, 2021
CHERYL CLEVELAND
Ride Modesto store manager! But love the furniture
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the sofa, however I’m very upset with the Modesto store manager, he was rude to my mother on the phone when she ask about the $100 off card. She never did get it.”
Feb 19, 2021
KRISTINA LINKE
Great Couch with Only One Minor Issue
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I kept searching for couches with specific requirements. Every time I would click on one it would always be this couch. So we decided that this would be the perfect couch for us! It took a short while to arrive but delivery was quick and smooth! Our only issue with the couch is with the cup holders in the drop down tray. It does not hold a normal sized mug with a handle which is what we mainly use. We use the regular tray instead. Other than that it is a GREAT couch!!”
Feb 16, 2021
MELISSA ZUEL
Great sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa & customer service. The only negative is how long it took to ship (1.5 months), but we understand that COVID is not their fault”
Jan 30, 2021
PAM RATAJCZYK
I love the couch and love seat thank you
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It’s beautiful I love it”
Nov 04, 2020
AMY SALA
Color is not what I expected
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Overall I love this couch. The color is kind of on the brownish side. It's like a mix between brown and dark gray which is not really what I was expecting but it us still a great comfy couch.”
Jul 29, 2020
REVIAN JENNINGS
Nice for the cost.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice so far. I only wish it reclines more. However, everything else about the set is nice.”
Jul 24, 2020
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Everything in my home is for Ashley, and I have yet to be disappointed.”
May 26, 2018
sofa reveiw
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The sofa cushions makes friction noise when reclining or shifting position, more so on right side facing it. The dropdown shelf top has already become loose after minimal use. the anchoring tape used to seat table top has already come loose. Love the appearance but not the quality”
Apr 20, 2018
Amazing Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I was a little worried at first because of the negative reviews but could not find anything close to the features I wanted which were all in this sofa. Now I'm very glad I got it. Very comfortable, LOVE the drop down middle section and the color is perfect. I've had it less than a month, but I'm beyond satisfied with my purchase.”
Apr 02, 2018
Cute and Comfortable
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This couch is attractive and extremely comfortable. Unfortunately it is starting to rip after six months. We read the reviews before purchasing, but thought since we don't have kids ours would not rip. But it did.”
Mar 19, 2018
Great sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Bought this back in December and it’s been great. Really happy with this purchase.”
Mar 14, 2018
Super comphy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this a few months ago and I am glad I did! Very stylish and comfortable!”
Mar 14, 2018
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We’ve had our new furniture for more than a month now and love it! The fabric is great and so comfy!”
Feb 08, 2018
LOVE
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Eventually we plan on purchasing other two pieces to make a section. So far I'm in love with it.”
Jan 11, 2018
not too comfortable
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“I love the features but the couch is not as plush as I would have like and it is not as wide across the seat as I thought it would be. We have decided we would not buy without going into store in the future without first checking product out. I bought it online”
Jan 07, 2018
Great design & features
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love how comfortable it is & the drop down table works so well in our strangely proportioned living room”
Jan 04, 2018
Everything we expected
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Had the set a week now and love them! We held off getting new couches for years not sure what we wanted. We spent a lot of time shopping and sitting in store, hands down our favorite. Delivery was prompt and professional. We were a bit nervous based on bad reviews we saw online but we are not experiencing any of the issues described. Couches are holding up just fine and we love them as much as the ones we viewed first in the store.”
Dec 24, 2017
Love the feel
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am so happy with this piece. So comfortable. Perfect amount of space. And so reasonable.”
Dec 12, 2017
uncomfortable
⭐ ☆ ☆ ☆ ☆ (1/5)
“I picked this sofa because it match our last one with the drop table. This sofa looks nice but is uncomfortable for my husband to sit in for more than 10 minutes. The material reminds me of itchy wool, and it has a smell that I thought would clear in a couple of days and hasn't.”
Sep 01, 2017
Disappointing
⭐ ☆ ☆ ☆ ☆ (1/5)
“I was so happy when I purchased sofa and matching chair, but shortly after realized it is so very disappointing. The fabric shows years of wear after only six months and the cushions are flattening so much you feel the wood under the foot rest of both the couch and chair recliner. I currently am looking for a better made couch and chair.”
Jul 15, 2017
Great features
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I bought this 2 weeks ago and am so happy I did. Enjoying it”
Jul 13, 2017
very poor quality
⭐ ☆ ☆ ☆ ☆ (1/5)
“have had this sofa and loveseat for 18 months. in terrible condition feels like you are sitting on cardboard. will never by this brand again. worst we have ever owned”
Jun 18, 2017
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is awesome! Its extremely comfy. The recliners open and close with such ease. It also got delivered less than a week after i ordered it and the delivery people were very nice and had to carry it into my basement. So far very happy.”
May 06, 2017
Super Comfy!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable, I am so happy that your sales associate Marlene recommended this sofa, we just love to be able to recline with our sofa rather than having a recliner.”
Mar 27, 2017
Great sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Nice firm seats. Looks great in my living room. Love the fold down table.”
Mar 04, 2017
Sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Looks good. I struggle with the press board that is used to make this sofa. I wish it was better made.”
Feb 27, 2017
drop down tray with 2 cup holders
⭐ ☆ ☆ ☆ ☆ (1/5)
“My retired hubby bought this sofa online in December, 2 actually:(. I really like the appearance of the sofas but they are absolutely so uncomfortable. Not only do they leave a lot of fuzz balls on your clothes and under the sofas but the reclining does not stay reclined, omg, such awfully made sofas.”
Feb 20, 2017
Waiting for repairs
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Got this on the 9th and aready had the technician out on the 15th to have him order a part to fix the part that was broken down on the day we got it”
Feb 17, 2017
Wonderful sofa for a great price!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it! It is beautiful in our living room. Very comfortable and the price was right. Delivery guys were great too!”
Feb 09, 2017
Great sofa. Surprisingly comfortable.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Bought sofa on a Black Friday deal and it was well worth it. The fold down snack table is really useful.”
Dec 28, 2016
Great features and comfort
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“This was to match the rocker recliner chair..
We have both the couch and chair. The problem is the color is so dark and makes the room feel old... Not sure what Im going to do except cover the entire items with throw.”
Dec 28, 2016
Has some positives
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“This couch is not as deep in the seating area as it looks in the picture. I purchased the couch online and it will be a ok couch for what I need. If I would have seen it in the store I would not have purchased it. It will work for what I need for now. It is long enough to take a good nap.”
Oct 02, 2016
Nice but cheaplymande
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Brought amonth ago, Never even sat on it . Noticed back is sagging, Handle is inside and very hard to work.”
Oct 01, 2016
Overall amazing!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought this amazing couch at a price that I thought was too good to be true. It did take about 2 weeks to come in, but when it was delivered, I couldn't be happier!!! The delivery men were perfect- No hassle, excellent manners, and got it in the house and in place in minutes!!! The couch itself is so comfortable, and looks amazing in my living room! I know I will own this couch for many years to come, and I have every confidence that it will hold up wonderfully!”
May 19, 2016
Nice features is it
⭐ ☆ ☆ ☆ ☆ (1/5)
“Have not even had these for a month and the couch has a hole on middle cushion where no one even sits where the seams just pulled away from each other shows very poor manufacturer! And the love seats cushions are already loseing their shape! They look all deformed in the front. I'm very upset with this buy way too much money for the quality!”
Apr 29, 2016
Great couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I just had this delivered yesterday and I knew it would be comfy when my dog gave it her stamp of approval! It's comfy, looks great, reclines easily and they drop down table is rock solid (drinks and laptops will be stable on it)!”
Apr 15, 2016
Very happy with purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very satisfied with my furniture. Orderd online and was delivered just week afterwards. I paid the extra to get white glove delivery. The gentlemen who delivered and brought into house made it look so much easier than it I had attempted to bring in myself. Very professional experience.”
Apr 14, 2016
JENNIFER MEGGISON
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 01, 2025
MONA CROOKS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jun 09, 2025