Customer Reviews (9)
LUIS GRANA
Nice couch, terrible customer service
⭐ ⭐ ☆ ☆ ☆ (2/5)
“This is a great couch. Unfortunately, when the couch was delivered roughly a week ago, it had a tear.I called customer care and they sent out a tech, who promptly mentioned I needed a replacement. Ashley mentioned that they didn't know when one was available. So after several calls I then mentioned I wanted a re-selection or refund and Ashley mentioned they don't offer either, which I know to be untrue. This has been a terrible experience the last 10 days and unnecessary. Unexpected from Ashley.”
Mar 18, 2025
PETER BRITTON
It’s perfect!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The furniture is conformable and has a timeless modern look at goes with virtually any decor. The leather is high quality and appears to be sturdy. All in all a great value for the money!”
Mar 13, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
NICOLE VINCENT
Great sofa.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the size and color. Shipping and delivery were fast (2 weeks). Good quality couch. Right price for the quality.”
Mar 17, 2024
Sachin Singh
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
PATRICK BLACKBURN
Almost Perfect
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Beautiful and very comfortable, but arrived with a hole in the top. Still waiting on response from customer service. Things happen though.”
Feb 26, 2024
Jamarai Moore
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
ANNELIESE MCKELLEY
Great couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Comfy, practical, chic.”
Dec 02, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
TERRSHAWN HOGAN
received damaged goods
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“It's a beautiful couch. It arrived with damage already done to it. I'm very disappointed.”
Jun 16, 2025
JENNIFER LOPRESTO
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 18, 2025
DON WIDRICK
⭐ ☆ ☆ ☆ ☆ (1/5)
“”
Aug 18, 2025
RONALD DAWSON
Great, but...
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great sofa but it is very low in height. I had to change the legs to bring it up a bit.”
Nov 26, 2025