Customer Reviews (20)
Ashlee Rolo
No cushion support
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The leather is pretty but weak and punctures/scratches very easily.
The cushions have zero support and just immediately compress to basically nothing when you sit in them. I would NOT recommend this collection.”
Oct 24, 2023
Ju Allen
“Thank you for sharing your experience with Ashley, we would like to take care of this for you. It looks like we do have your order information attached to this review, we will review and send you an email with your order status. If you do not see an email from us in your inbox, please check your spam/junk folder. Thank you for choosing Ashley! We hope to speak with you soon.”
ERNEST WEST
Great Value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great value for the price.”
Oct 21, 2024
Ed Hadassah Kong
“We’re thrilled to hear you find it to be a great value for the price! Thank you for your feedback, Ernest!”
MARIE WASHINGTON
Must Have
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I’m thinking about ordering the sofa bed as well! So comfortable.”
Sep 16, 2024
Mikee Singco
“Thank you for your feedback, Marie! We're thrilled to hear that you find the sofa to be a must-have and so comfortable. It’s great to know you’re considering the sofa bed as well!”
DOMINIC FERRARI
Best couch ever!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful couch, loveseat and rocker/recliner. Leather is soft yet supportive!”
Apr 20, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MARY DAVIS
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love it and delivery service was great!”
Apr 18, 2024
Jamarai Moore
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
GREGORY FLETCHER
Stylish and Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This sofa was the perfect fit for my existing living room decor. It's tasteful and super comfortable. I'm very happy with my purchase. And the crew that delivered it was very efficient, professional and personable.”
Mar 31, 2025
MARIGEL BILBAO
Nice Upgrade
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This sofa is roomy but a little stiff since it's still new and not broken in. My only complaint that the bottom cushions are not attached to the sofa and slide out. I bought some heavy duty velcro patches to keep them in place.”
Apr 02, 2025
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
Ryan Longwill
Plastic sofa feet/legs
⭐ ⭐ ☆ ☆ ☆ (2/5)
“The feet of the couch are made of cheap plastic, which causes a clunking noise when you sit. You won’t get any help from Ashley reps after they deliver. For the price, there are better quality options out there.”
Mar 05, 2025
GAYLE QUINN
Love it
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It looks great and appears to be good quality. I love it. Great couch.”
Apr 20, 2025
SUSAN HERTZOG
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great service”
May 07, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ROBERT DENNIS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 17, 2025
FRANK CAMELI
Caramel Combo
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We purchased the sofa and loveseat for our condo and they fit perfectly in the living room. We wanted something leather and just love the caramel color. We are very happy with our choice.”
May 20, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
MICHAEL GARCIA
Stylish and comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We’re really happy with our choice .The sofa and recliner are beautiful pieces,making our living room great
To just relax in.”
May 26, 2025
Ed Hadassah Kong
“Thank you for the kind words! We're so happy to hear the sofa and recliner are both stylish and comfortable, and that they've made your living room a perfect place to relax. Enjoy your beautiful new space!”
MARY YOUNG
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The over all look was good buy the seat depth was to short for me. I am tall and need more leg space. The couch was just not what I was looking for.”
Jun 27, 2025
Christian Deposoy
“We’re sorry to hear about your experience and appreciate you bringing it to our attention. Please email us at solutions@ashleyfurniture.com with the subject line “Attention Cd” and include a copy of your receipt so we can help resolve this. Thank you for your patience.”
AHMED KHAN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Jul 04, 2025
CURTIS Y SINKFIELD
Great value sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The sofa is really nice and soft and is great for the space that I used it in. My only regret is that it is not as deep as I would have liked. But it is a great buy for the price and it’s very comfortable.”
Jul 07, 2025
CHARLOTTE JENNINGS
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Once I used Velcro for the seat cushions it’s great!”
Jul 07, 2025
Allison Goodson
Womp
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Not very comfortable. Sits up very straight.”
Sep 06, 2025
JOAN MESSER
LOVE IT !
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I saw this sofa at my sisters in Florida ! I loved it and I found out it was “ASHLEYS” So I came home to Wisconsin and ordered it!!! It was delivered last week and I’m so happy with it!!! The delivery men did great!!! So comfortable and I love the color.
It’s perfect for me !!!
Thank you !”
Nov 19, 2025
Michael turley
Never buy Sleeper from Ashley
⭐ ☆ ☆ ☆ ☆ (1/5)
“Worst sleeper there is. I've bought many sofas from Ashley's and they've been great. But the sleepers are terrible quality. Also Buyer beware, after they drop it off, there's absolutely 0 returns. They say 30 days, but I tried it 3 days after drop off to return and they reject.”
Nov 26, 2025