Customer Reviews (39)
JEFF WILKENING
Colleton recliner is extremely uncomfortable
⭐ ☆ ☆ ☆ ☆ (1/5)
“We ordered 2 of the Colleton recliners online without sitting in them, big mistake.
The recliner is extremely uncomfortable.
The back is too low to rest your head against either sitting or reclining.
The curvature of the back is uncomfortable and the foam padding is extremely firm. While the recliner is nice looking they are the most uncomfortable recliner we've ever sat in. We returned them.”
Mar 24, 2025
GAIL STEWART
Perfect fit
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! My 6’2” husband was worried it wouldn’t be long enough for him when reclined, but it fits him perfectly. The leather is beautiful, I’m looking forward to many happy years cozied up and reading my books!”
Feb 08, 2025
JACQUELINE JOHNSON
Beautiful, comfortable, great for small or larger rooms.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful chair. Great for smaller spaces like my condo. It has a very comfortable wider seat than most smaller recliners which is a plus if you want to bring your legs up like my daughter does.”
Dec 15, 2024
Ace Bocanegra
“Hello Jacqueline! Thank you for your kind feedback! We’re so glad to hear that the chair is a great fit for your condo and that it’s both beautiful and comfortable. It’s wonderful to know that the wider seat is perfect for relaxing with your legs up. We appreciate your support and hope it continues to be a cozy addition to your space!”
KIMBERLY BOVO
Very Nice rocker/recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great rocker recliner - beautiful”
Nov 25, 2024
Ace Bocanegra
“Hello Kimberly! Thank you for your wonderful review! We're so happy to hear that you love the rocker recliner and find it beautiful. We truly appreciate your feedback!”
SUSAN KEENER
The recliner I was looking for!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far so good. My husband seems to like it much better than the one I replaced it with. Very comfortable and looks great in our home.”
Oct 19, 2024
Diza Dagunan
“That’s wonderful to hear! It sounds like you made a fantastic upgrade. Comfort and style are key, and I’m glad your husband is happy with it too. Enjoy your beautiful new addition, Susan!”
BOBBY HARRIS
My new recliner
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Seat a little harder than my last recliner. Otherwise ok.fits a 5ft 8 person for reclining.”
Oct 04, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
CAROL GRACE
Excellent item
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I LOVE my recliner, didn’t remember is a rocker too!!!”
Aug 17, 2024
Paolo Martin Bermillo
“Thank you for your enthusiastic review! We’re thrilled to hear that you absolutely love your recliner and were pleasantly surprised by its rocking feature. At Ashley, we’re dedicated to offering products that bring both comfort and joy to your home. Your satisfaction is our priority, and we truly appreciate your feedback. Thank you for being a valued Ashley customer!”
ERNEST BUTLER
The Perfect Chair
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Perfect I love this chair 1st evening I sat in it around 6pm, and rocked in it next thing I knew it was Midnight 🤣.”
Jul 14, 2024
Diza Dagunan
“Thank you very much for your positive review, Ernest! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ESMERALDA RODRIGUEZ
Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice but cost alot.”
Jun 11, 2024
Ian Frederick Flores
“Thank you so much for taking the time to leave a 5-star review for the Colleton Recliner! We're thrilled to hear that you're enjoying it. Thanks again for choosing Ashley!”
BRENDA BUSH
Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Nice size and easy to get in and out of. This rocker recliner doesn’t tip forward when getting out of it. Beautiful piece of furniture.”
Jun 09, 2024
Mikee Singco
“It's fantastic to hear that you're enjoying your rocker recliner! We're thrilled that it's the perfect size and easy to use, making it a comfortable and practical addition to your home. Safety and stability are paramount, and we're delighted that our recliner doesn't tip forward, providing you with peace of mind. Thank you for choosing us for your furniture needs, Brenda!”
PATRICK GLAVEY
Decent
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Fairly good quality.”
Jun 08, 2024
Diza Dagunan
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at ReviewFeedback@AshleyFurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
NETTIE TURNER
Recliner, I not with taking pictures. Sorry.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Recliner make you feel like you sitting in cotton field.”
Jun 08, 2024
Mikee Singco
“It's wonderful to hear that your recliner provides such a cozy and relaxing experience, Nettie! Thank you for choosing us for your furniture needs, and we hope to have the opportunity to serve you again soon!”
ELANA HINES
Chair Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“All is well no problem and thanks”
Jun 05, 2024
Mikee Singco
“We're delighted to hear that your experience with our Chair Recliner has been nothing short of excellent! It's fantastic to know that everything has met your expectations without any issues. Your satisfaction is our top priority, and we're grateful for your kind words. Thank you for choosing our product, Elana!”
WILLIAM OLSZEWSKI
Great recliner and rocker
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and big!”
Feb 07, 2024
Jason Davis
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LAUREN STITZEL
Love this piece
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful chair. Very comfortable and roomy. It looks great in our living room, very luxe and modern.”
Dec 29, 2023
Prabhjot Prabhjot
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
COLLEEN GRICE
⭐ ☆ ☆ ☆ ☆ (1/5)
“Damaged. Didn't notice until I tried to investigate why it leans so far forward in the upright position. Clearly, the person who tightened the screws went too tight and cracked the pressboard....yes the press board, fiber board, cheap wood.”
Apr 07, 2025
LISA LENCH
Beautiful leather rocker/recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful, comfortable and easy to open and close.”
Apr 12, 2025
GLYNISE JONES
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Apr 13, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
LAURA MCCLAIN
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“High quality leather and so comfortable!”
Apr 20, 2025
BETH LEDBETTER
Comfy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfy and well made. Nice size. A little over stuffed but not extreme.”
Apr 23, 2025
JOAN TENNISON
Highly recommend!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love it! This recliner is very comfortable.”
Apr 24, 2025
VILAYLACK SOULIVONG
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
May 15, 2025
FRED WEISGERBER
Great value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I should’ve bought two at the sales price”
Jun 03, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
STEVE MERGLEWSKI
⭐ ⭐ ☆ ☆ ☆ (2/5)
“”
Jun 20, 2025
JOY RODICH
Excellent
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Excellent,I have sat in this chair everyday since I got it.”
Jun 22, 2025
Susan Wilson
Meh
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“The leather quality is beautiful. What I don't like about the chair is that it still rocks when recliner is up. I am always tipping forward. There must be a way to engage the recliner without the rocking motion!?”
Jun 12, 2025
ARTHUR DOUGLAS
This chair is what I was hoping for to replace my old one.
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I'm pleased with it. It's easy to recline, comfortable and gives good support. I use it as a work chair at the computer and have to recline because of a low back problem. The arms are wide enough apart to allow me to place the keyboard on a tray on my lap. The length of the leg rest is perfect for me at six foot two. It's also easy to put the leg rest down and get up from the chair.”
Jun 11, 2025
Ron DeClue
Excellent recliner for the price
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice, quality made recliner. Color is a couple shades darker than I thought and seat is a little firmer than expected. It's a leather recliner so it will soften up a bit over time. Excellent lumbar support for your back. Very heavily built, should last a good while. One last poin: The back cushion and the seat cushion are zippered in the back so you in time can add more polyester cushioning if it starts to go flat.”
Jul 08, 2025
THERESA LEONARD
Love it!!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice and comfortable!”
Jul 16, 2025
GINA KUSKY
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Aug 08, 2025
William Hobbs
If Only Sitting Up - Good. If Reclining - Terrible.
⭐ ☆ ☆ ☆ ☆ (1/5)
“If you’re only planning on sitting up in this chair to read or something like that, for which you wouldn’t need a recliner of course, then this chair is fine. The lower back support is pretty good. But if you’re planning on reclining very much at all, this chair really deserves only one star. The reason is that there’s not much neck and head support built in at the very top, and so when you lay back, unless you’re planning on sleeping, it’s really uncomfortable if you’re doing something that requires looking forward, like watching TV. Also, the stitching on the back of the chair digs into your back and is very uncomfortable after a few minutes if you’re reclining, i.e. putting much pressure on it. Also, if you’re reclining, this chair is not very long. I’m only 5‘7“ tall, and with my head at the edge of the head portion of the chair, my heels were almost hanging off the end of the foot area. So if you’re very tall at all, reclining is not an option for you really. Again, if all you’re using this chair for is to sit up and read or something, then I guess it would be ok. After sitting in this chair for a couple of days and trying to make myself think it was comfortable to recline in, I returned it to the store.”
Sep 09, 2025
Stephany Carmical
Protection plan is a scam. This chair broke twice in 2 years.
⭐ ☆ ☆ ☆ ☆ (1/5)
“This chair broke internally in the 2nd year and couldn’t be repaired according to the warranty. The warranty company is absolutely terrible. I am extremely dissatisfied and once I get my replacement chair worked out, I will never shop at Ashley Furniture again. The warranty company was not only incredibly slow to even come look at my chair, but once they sent a tech out, they claimed it was beyond repair and that I’d have to return my broken chair to a store and pick out a replacement or pay an extra $199 to have a replacement delivered and broken chair picked up. In my opinion, it is absolutely ridiculous to charge me a fee to deliver my replacement chair and remove the broken one. I like Ashley Furniture, but the warranty company for their protection plan is a scam. Buyer beware!”
Sep 24, 2025
JACK CARVER
Design and Comfort
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Extremely comfortable. The chair rests on rockers, so it gives a genuine rocking feel, opposed to mere springs. I’m 5’8”. Much taller or shorter people would be comfortable in this chair.”
Oct 10, 2025
Carole Ann McMahon Confer
Not the comfie chair you hoped it would be… SUPER SAD
⭐ ☆ ☆ ☆ ☆ (1/5)
“I soooo wanted to LOVE THIS CHAIR… Sadly I find it very uncomfortable and NOT STURDY… when reclining back it will not stay in the back position, it tends to go upright which is frustrating lol… the padding in the arms is almost nonexistent so when you’re resting it there all you feel is the wooden frame, when the footrest is extended and you make the slightest lean forward the whole chair tilts forward which I find very unsafe now I feel I’m STUCK with these chairs because we bought two. Maybe your experience will be different if you purchase one I’m just frustrated and seriously dislike negative feedback”
Oct 19, 2025
STEPHEN KENYHERCZ
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“”
Oct 25, 2025
Jeanne McDowell
Awful
⭐ ☆ ☆ ☆ ☆ (1/5)
“Most uncomfortable chair I’ve ever had. Not even 2 months old feels like your sitting in a hole.”
Nov 03, 2025
MARK SOUTHWORTH
Nice wide chair.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable and ruggedly made. I like the 24" between the arms so the Grandkids can sit with Papa while watching football on TV.”
Nov 09, 2025
ROBERT MCGEE
Recliner Returned
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“We did not care for this recliner. After raising the foot rest it still rocked. Did not like that. We have returned it”
Nov 11, 2025
SCOTT PATTERSON
Leather Recliner
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this leather recliner, as well as, the matching sofa. The look and feel of the chair is exactly what I wanted.”
Nov 24, 2025