Customer Reviews (73)
ROBIN HARRIS
Availability
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“When will this be back in stock?”
Feb 11, 2025
Angelbert Casido
“Availability can vary. Please check the product page for updates or send us an email at solutions@ashleyfurniture.com. In the subject line state, “Attention AC” and in the body of the email include your order information. We'd be happy to help.”
BRENDA PEARL
Stunning
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful sofa very comfortable so many compliments”
Feb 19, 2025
Mikee Singco
“Thank you for your wonderful feedback, Brenda! We're so happy to hear that you're enjoying the sofa and finding it both beautiful and comfortable. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
JENNIFER BLIMAN
Great quality
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I can’t recommend this highly enough enough! Great quality and cleans easy.”
Jan 28, 2025
Demberlyn Bacubac
“Thank you so much for your kind recommendation! We’re thrilled to hear that you’re happy with the quality and easy maintenance. We truly appreciate your feedback!”
Jennifer N/A
Refined
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch gives the livingroom a clean, more refined look. I'm very pleased with the aesthetics of the couch. Firm and study.”
Jan 14, 2025
Demberlyn Bacubac
“Thank you for your feedback! We're so glad to hear the couch gives your living room a clean, refined look and that you're pleased with its aesthetics, firmness, and sturdiness.”
THERESA TRAINOR
Olsberg Sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Great sofa , very happy , delivery guys were excellent.”
Nov 13, 2024
Angelbert Casido
“Thank you for your feedback! We're thrilled to hear you're happy with your sofa and that the delivery went smoothly. We appreciate your kind words about the delivery team!”
JOSEPH MCKENNA
Nice sofa looks perfect
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Sofa looks real hood recliner being returned”
Oct 13, 2024
Christian Deposoy
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We would like to understand how we could've earned that last star from you? You can email us at solutions@ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
TERRY MURPHY
Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It looks fantastic. We had previously purchased the Loveseat. The set is perfect for our room”
Oct 10, 2024
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
KATHLEEN HOYER
Great delivery
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks great , dogs love it too”
Oct 07, 2024
Mikee Singco
“Thank you so much for your wonderful feedback, Kathleen! We’re thrilled to hear that you and your dogs are loving the sofa. Your satisfaction is our top priority, and we’re so glad you’re pleased with your purchase.”
JOANN DAHLE
Lovely couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very happy with mine cleans easily and no marks from the cat who has tried to use it as a scratching pad”
Aug 22, 2024
Demberlyn Bacubac
“Thank you for your feedback! We’re delighted to hear that you’re very happy with it and that it’s easy to clean, even with your cat’s attempts. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
OCTAVIA FRANCOIS
Love it‼️
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love the size and firmness of the cushions. I especially like that the pillow covers are interchangeable to match your Decor.”
Jul 08, 2024
Diza Dagunan
“Thank you so much for your feedback, Octavia! We're thrilled to hear that you love the size and firmness of the cushions. It's great to know that you appreciate the option to interchange the pillow covers to match your decor—it's all about making your space uniquely yours. If there's anything else we can do to enhance your experience or if you have any other questions, please feel free to reach out. Your satisfaction is important to us, and we're here to assist in any way we can.”
LESLEY HENDRICKS
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very nice sofa. Purchased over a year ago and it’s holding up nicely!!!!!”
Feb 09, 2024
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHARLENE THOMAS
Sofa and love seat
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Not as comfortable as I hopes”
Jan 18, 2024
Prabhjot Prabhjot
“Thank you for taking the time to leave us a review about your order. We're excited to be part of your home and all the memories you'll make. We apologize for the inconvenience caused to you. You can email us at Reviewfeedback@Ashleyfurniture.com with your order information and some further context. If you need assistance with anything, please reach out to us and we will be more than happy to speak with you. Thank you!”
LORI SULLIVAN
Great buy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the couch. Very durable with my 1yr old dog and super comfortable!”
Oct 19, 2023
Katie Hand
“We appreciate your feedback, Lori! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
BRENDA REED
Comfy comfy sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This is absolutely the best sofa I have ever owned. Spills clean up easily and so so comfortable”
Oct 14, 2023
Joseph Gibbs
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
ELLEN DENNY
Really great sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I love this sofa. I have had the same sofa in a light brown (different room) for about 5 years, and it’s a great couch. We got the gray sofa, and it’s beautiful. VERY comfy, great for stretching out for a nap or sitting and watching a movie. The upholstery is super easy to clean. We have pets, and it’s also easy to get their fur off with a ChomChom. I would definitely recommend this sofa.”
Oct 12, 2023
Ju Allen
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
AMY FIDLER
Nice and firm
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We were looking for a firm sofa. Not sure I like the nail head trim but it is very firm. Nice neutral color. Accent pillows are weirdly heavy but we will be replacing them anyway. Very happy with this purchase.”
Sep 08, 2023
Reema Kumari
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
ANGELA GLASS
Beautiful sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The Olsberg sofa is a beautiful piece of furniture that I am proud to own. It’s the perfect size, well made and very comfortable. The color is a perfect shade of light gray with a taupe undertone. I absolutely adore it. So glad I decided to purchase.”
Sep 08, 2023
Reema Kumari
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
REBECCA RILLEMA
Amazing Couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“BEST couch I've ever sat on. I absolutely cannot recommend this enough. It's very cushy but also supportive.”
Sep 05, 2023
Akash Akash
“We appreciate your feedback, Rebecca! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear that you are enjoying your purchase and thank you for choosing Ashley!”
DAVE BOROSAK
Highly Recommend Loveseat and/or Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Both the loveseat and the sofa are very comfortable, durable and good looking. No negatives whatsover. My 50 lb dog jumps on both with no damage.”
Sep 01, 2023
Akash Akash
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”
CHARLES HOOPER
Great couch!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Only had a couple of weeks so cannot review as to long term durability, but the construction, style and sitting comfort are excellent.”
Aug 30, 2023
Shubham Chauhan
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
DONNA RICHARDSON
Very comfortable and durable.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very comfortable. We also have 2 love seats, a chair and the ottoman of this set. Would definitely recommend.”
Aug 30, 2023
Shubham Chauhan
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
SHALANDA HOWARD
Comfy couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is comfortable, supportive, and spacious.”
Jul 24, 2023
Prabhjot Prabhjot
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
CAROLYN PRINCE
olsberg sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love my new sofa. Is very firm at first but loosens with time and I love the color”
Jul 16, 2023
Katie Hand
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
CHRIS HUTSON
Value
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Very affordable for the quality. Zippered removable cushion covers and also flippable (reversible)”
Jun 24, 2023
Prabhjot Prabhjot
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
CLAUDETTE MINNICKS
Must buy
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sofa . It is everything between being well made, comfortable, and sleek. I love this purchase. And this sofa does not seat low.”
Apr 30, 2023
Anjali Parmar
“Hello, Thank you for your feedback, we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer. Please let us know if you need any assistance at 866-436-3393. Thank You, Review Team. ”
DOROTHY DUNCAN
Beautiful and love the comfort.
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Looks beautiful in my living room. The family is enjoying the sofa. Thank you for a great style and the construction of the piece is excellent.”
Apr 21, 2023
Manish Giri
“Hello Dorothy Thank you for sharing your review with us. Please let us know if you need any further assistance at 866-436-3393. Thank You, Review Team”
CANDICE SHUMSKI
Love it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I absolutely love this couch. It's very comfortable and looks beautiful.”
Mar 07, 2023
AARON BROWN
Animal friendly
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We were told that this fabric holds up well with animals. We have one cat and two very active dogs. We were not mislead! Great piece of furniture and comfortable!”
Jan 05, 2023
ASHLEY WHITE
Buy it!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch looks great in my living room and seems so far to be kid friendly ❤️”
Dec 23, 2022
Sachin Singh
“Thank you very much for your positive review! We are happy to hear you are enjoying your product and thank you for being a valued member of Ashley Furniture!”
SARAI MOLINA
Not 💯 satisfied
⭐ ⭐ ⭐ ☆ ☆ (3/5)
“Honestly, not loving it as much. The seats are not long enough. Maybe not ideal for folks with long legs.”
Dec 23, 2022
Bonnie Corrado
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Great. Fabric is soft to the touch. Cushions are firm when sitting.”
Nov 05, 2022
TINA MAIER
Wonderful sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautifully well constructed sofa! I love everything about it.”
Oct 21, 2022
MARLA STEWART
Love my furniture. Great customer service and delivery experience
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Not only do I love my furniture, but customer service and the delivery guys were great!”
Oct 03, 2022
SHARON SEAWARD
Love this sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely LOVE my new sofa! It is the perfect compliment to my living room. Couldn’t be happier!”
Sep 01, 2022
JOHN DODGION
Would definitely recommend this couch
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“it’s firm and comfy at the same time.”
Jul 16, 2022
GERALDINE ROEDER
Online buyer beware!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“If your looking to buy furniture and actually receive it in a timely manner then go shop elsewhere. If you like getting the run around month after month and are willing to deal with a company that does not have their s**t together as far as communions between the customer service center and the online dept than look no further.
I purchased this set in November online. At the time of purchase it said expected delivery around December 23 which I thought was reasonable so I bought. On Dec. 28 I received the ottoman only via fed ex. I checked on the rest of the order and the date changed to end of February. I was frustrated but after seeing the ottoman we liked it and really wanted the rest of the set. Well….February then came and went and still no furniture. Then I got an email saying it was again delayed until March then in March I got another email saying delayed until May! 6 months after I placed the order. At this point I’m furious so I called to cancel the order. To my surprise they wouldn’t allow us to send back the ottoman which was still wrapped and tagged because we accepted the delivery so we would be stuck with it. THATS A BUNCH OF CRAP! I said it was dropped off on my doorstep by fedex….. I had no choice but to bring it inside. The customer service rep said he would try to see what’s going on with my order before I canceled. He said he didn’t see that it was delayed until may even though I saved the email from Ashley telling me so.
He then said he could get me the rest of the set 3 weeks from the day I called so I waited and the furniture finally came…….. only took 5 months! Just beware, the dates they give you on an online order is a lie. They gave me an acceptable date to get me to order then kept delaying it. If they had been honest and upfront from the beginning then I would have planned differently at home to receive this ( like not giving away my old furniture so soon). Not cool. It is for this reason I will NEVER buy another thing from Ashley furniture. This was my first and last purchase.
That being said, the furniture is beautiful, seems well built. We have a shedding dog ( he does not go on the furniture but his hair ends up on it) so this material allows an easy clean. They are not very comfortable though, stiff and bouncy so I feel like I’m going to be catapulted out of the chair sometimes. Hopefully as with most furniture it’ll get “ broken in” as we use it.”
Apr 30, 2022
Julie Allen
“Thank you for your review. We see that a customer service representative has already been assisting you, with compensation. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
COLLEEN BOYER
Nice sofa for price
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like this sofa. Lightweight and so far easy to keep clean. Very comfortable if you like firmer sofa. My husband was home when it was delivered. When I saw the sofa for first time after work, I noticed a small hole in upholstery. I contacted local home store and I emailed pictures and a upholstery company is to come repair. If the repair happens soon, I would give the sofa 5 stars!”
Apr 13, 2022
Sachin Singh
“Please accept our sincerest apologies! This is not the experience we strive to provide our customers. We hope you allow us the opportunity to assist you. Please send an e-mail to ReviewFeedback@Ashleyfurniture.com with the sales order number, full name, e-mail address, phone number associated with the order and a copy of the review. Also please include any relevant photos of the item and at least one photo of the serial number tag.”
GUYLA GREGORY
Comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love the Olsberg Sofa! It is comfortable and nicely made!”
Mar 22, 2022
LISA EIERMAN
Great sofa!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love this sofa! It’s firm and not too oversized; great for needs of my family. Not something that you sink into and you can sit in it and still have your feet touch the floor. I think this will wear well!”
Dec 16, 2021
DONNA FLETCHER
Great purchase
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Beautiful comfortable love it”
Sep 25, 2021
Manuel De La Rosa
“Thank you for your feedback on your sofa and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
CHERYL BAKER
Cbaker
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“So far I love it. I would recommend it. I purchased the back cushions attached on purpose so it would stay looking nice.”
Sep 24, 2021
Chelsea Widner
“Thank you for your feedback on your sofa and we are glad you like it! I also would like to thank you for being An Ashley Furniture Customer.”
Valerie Misenhimer
Looks beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I am so happy to finally have this in my home. It took a while to get here but was fine with that. It looks so pretty and like very expensive furniture. It is on the firm side but I like that.”
Sep 11, 2021
LISA MYERS
Couldn't be better
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“The furniture is absolutely beautiful and really comfortable. It is pretty firm but I like that... you don't sink in and you can tell it's not going to get saggy like our old furniture. It seems really well made.
We got it delivered to the front door and the delivery guys were wonderful... they called to ask where to put it when we didn't answer the door initially because we were out back, and they put it right exactly where we asked and were extremely friendly and professional.
We got the sofa, loveseat and 2 ottomans. Our 75 lb AusssieDoodle LOVES the ottomans and thinks they're his new personal beds haha. It's adorable bc he's happy being up and close to us without taking over the whole couch or loveseat, and we still have room to stretch our legs out on the ottomans even with him on them.
Ashley kept us updated with the delivery date which was accurate and I have to say that making a purchase this big online went off without a hitch...I was really nervous but it worked out perfectly. I really couldn't ask for a better experience, and I would recommend Ashley Furniture to anyone.”
Aug 21, 2021
Ju Allen
“Thank you for your feedback. Please let us know if you need any further assistance at 866-436-3393. Thank you, Review Team ”
HEIDI LASSER
Exactly what I wanted!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love these sofas! Goes Perfectly with my decor and so comfortable!”
May 16, 2021
DONNA SHEHATA
Love It!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“This couch is gorgeous and looks so much like suede that when my husband first saw it, he was worried that I spent too much on couch that our cats would destroy, lol. It was pretty stiff for the first couple of weeks, but it’s broken in a bit now and is comfortable enough to nap on. The color is perfect and the couch is sturdy, solid and well made.”
May 16, 2021
Ju Allen
“Thank you very much for your feedback, Donna! We are happy to hear that you are enjoying your purchase and thank you for your support!”
Judy Missimore
Olsberg Sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“The sofa and loveseat are very beautiful. The color Steel is a warm medium shade of gray which goes in nicely in almost any decor. The throw pillows are very pretty and blend in with the sofa. The reason that I only gave it four stars is because the sofas are very firm and I would have preferred a sofa with a little more softness to it. That being said I am still very happy with my purchase and would highly recommend these sofas to anyone.”
May 08, 2021
TRICIA PFAUTZ
Beautiful addition to our community clubhouse
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Purchased two beautiful sofas for our community clubhouse which we recently redecorated. Super comfortable and very practical for clubhouse use.”
Apr 23, 2021
BONNIE BIRCH
Sofa is wonderful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I highly recommend this sofa. Looks great and perfect for taking naps.”
Mar 30, 2021
DALLAS PROTHRO
Just what I was looking for!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Love everything about it.”
Jan 03, 2021
BENJAMIN SAWYER
BEAUTIFUL
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Material is leather-like but feels like it will hold up better and not fade or crack in the future. Great feel! Extremely comfy cushions that you can flip to keep fresh over time. Nail head trim sets this sofa apart from the others. Very sturdy construction and solid wood feet. Cannot recommend enough!”
Nov 18, 2020
BROOKE HURLEY
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These are so beautiful and really elevate the room.”
Oct 01, 2020
STAN BANTA
Happy Customers
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It was the right color with the other furniture we got from you. Looks great and we love it. We want to think Juan and Ed for everything they have done to make of home buying furniture fun and easy..
Stan and Judy Banta”
Sep 05, 2020
MONICA BORUM
Very cute
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I love the color... it looks sleek and sophisticated.”
May 15, 2020
HELENA DEJESUS
Sofa
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very comfy and nice”
May 11, 2020
STEFANIE TRAVIS
Nice set!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I like it. Love the way it looks. I’ve only had the set for a month and I love it all! Comfort wise, I’d give it a 4 out of 5. I think it will all be a little more comfortable after it’s lived in a little longer. All in all, I like it and it’s a good size couch, with reversible cushions.”
Mar 11, 2020
Cathy Sites
Beautiful furniture!
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We love our Olsberg sofa and loveseat! It’s just what we wanted. Very comfortable and well made! We are enjoying it! Thanks!”
Jan 08, 2020
ALICIA DAVIS
Olsberg Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“It's nice. I would recommend it.”
Oct 23, 2019
Todd Waite
Very Happy with our choice
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“We are very happy with our choice of this furniture ( Sofa, Reclining Rocker, 2 round end tables & 2 Lamps) . Each piece feels sturdy and well built. The material on the sofa and rocker feels as if it will hold up well over the coming years. Cushions do not feel overly hard but they have a very nice firmness to them. We have had a number of compliments on both the sofa and chair from both friends and family. We will continue to choose Ashley Furniture for all future purchases for our home.”
Oct 20, 2019
SANDY SMALES
Great purchase
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“This couch is very comfortable. Love the color and appearance. The pillows that come with it are just the opposite, I don't use them. I would definitely recommend.”
Sep 22, 2019
Karen Turner
Beautiful & comfortable
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Delivery went smoothly and the sofa was wrapped up when it arrived.
The crew removed all debris and hauled away.
This is a beautiful sofa and so comfortable!!!”
Jul 19, 2019
Elizabeth sives
Satisfied so far....
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Delivery was quick and efficient. The Olsberg couch and loveseat have arrived and are just as pictured. We especially like the ability to be able to add extra "stuffing" to the attached, vertical cushions as needed (we have a medium sized dog that will likely perch herself on top). So far I give Ashley two thumbs up for the product and ease of delivery.”
Jul 03, 2019
Beautiful
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“These were just delivered! We love our new couches and the delivery was easy. I would recommend purchasing In store because you get a better deal on the price.”
Feb 23, 2019
Fabric care
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I bought the Olsberg sofa, love-seat and 2 ottomans. No fabric care instructions came with this product; please adviser. Thank you.”
Jan 18, 2019
georgous sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I purchased this sofa and matching recliner online, sight unseen of course, and have absolutely no regrets. The price was terrific and I love the grey color not only because it is currently so on trend but also because it will go with everything and I am so tired of the brown tones that seem to dominate furniture today. The color is lighter, but I had planned to cover the arms with a matching fabric to help with wear marks and body oil issues. I also have 2 dogs and a cat so a leather fabric would not have been a good choice for me. This sofa is one of the most comfortable I have ever had and the coil springs are such a bonus and one of the reasons for my purchase of this style. I have had the sofa for about 3 weeks now and it is one of my favorite places to sit. We had a large crowd over the holidays and everyone who sat on this sofa commented on the comfort and of course the style was also commented on. I like the fact that the back cushions are attached. My rec room sofa has loose back cushions and they seem to be all over the place, especially when our grandchildren are bouncing around. My furniture doesn't get hard use on a daily basis but I believe due to the construction of this sofa it could easily stand up to kids or a bit of heavier daily use. I also am very pleased with the length of the sofa. In my living room the sofa fits well and there is still room for a side table and some unused wall space. Very pleased with my purchase and I believe this sofa will serve my family for years to come. A great addition to my home.”
Jan 03, 2019
Olsberg Sofa Tada!
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Very nice couch. It is comfortable and meets the qualities for my wife, being a little bit higher. The pillows are a little overwhelming, but they look nice when no one is sitting on the couch.”
Dec 06, 2018
Nice Roomy Sofa
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“I just had this delivered along with the matching loveseat a few days ago. It is perfect -- comfy, casual and just the right size. The only thing I would change is the pillows, and that is an easy fix.”
Nov 21, 2018
Very nice but color is way off
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“I have recieved my couch a month agao and it was a completely different color then what I saw in the store or online. It is very gray and much darker. It is very comfy and really pretty but I wasnt expecting it to he so dark .”
Nov 20, 2018
Firm
⭐ ⭐ ⭐ ⭐ ☆ (4/5)
“Had this sofa for about 10 days and much better than my previous sofa when it was new”
Oct 03, 2018
Looks great
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
“Absolutely love this sofa, the color is a lot lighter than I've had before, so hopefully it doesn't stain easily.”
Sep 19, 2018
BRYAN BRADY
Delivery issues
⭐ ☆ ☆ ☆ ☆ (1/5)
“The Olsberg sofa I bought online is great, really enjoying it. However, I bought a second sofa set at your Oxnard store for my front room. What a headache/disaster. The sales person said that the sofa would be delivered in about a month and the loveseat would arrive later because it’s on back order. Okay, I can live with that, but the paperwork indicates sofa to be delivered whereas the I will have to pick up the loveseat at their warehouse which is about 3 hours from here. I have no way of picking up the loveseat so I called their customer service and they gave me a case number and said within 7 business days I will get an email with the conclusion. 7 days and no email, so I called customer service and they said the case had been closed. She apologized and reopened the case with a 72 hour email notice. Okay, 72 hours has passed and no email. Buy a sofa from them at your own risk!”
May 10, 2025
PENNY FITZGERALD
Terrible company, worse furniture!
⭐ ☆ ☆ ☆ ☆ (1/5)
“I received this sofa one day before Easter. It came with a very strong chemical smell. Assuming that would dissipate, I put it in my living room. Within days, my dog became gravely ill. I spent nearly two thousand dollars at an emergency vet hospital to keep my puppy alive. Turns out that faux leather furniture is made with several toxins that can make your pets extremely ill. I'm left wondering what it can do to humans???? Once we determined that it was the couch that made my puppy ill, I attempted to institute the return process. I've called customer care several times and although they assure me they are sending an email with which to expedite the return process, no email arrives. I'm honestly convinced they are slow-walking my complaint until the day arrives that they can tell me I'm outside the thirty day return process. Absolutely disgusted with this company, both for selling toxic furniture, and for not standing behind their own terms. Buyer beware! Ashley doesn't care about your problems even if it means their toxic products have made your beloved pets sick.”
May 10, 2025
LORETTA WARNER
⭐ ⭐ ☆ ☆ ☆ (2/5)
“We bought this couch and will be sending it back. While the look of the couch is good, the seats are so short that a taller person hangs over the edge by many inches plus the back of the couch is also shorter than usual. Would not recommend unless you are under 5 feet tall.”
May 12, 2025
FELICIA CLARK
⭐ ⭐ ⭐ ⭐ ⭐ (5/5)
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Jun 03, 2025
Christian Deposoy
“Thank you very much for your positive review! At Ashley, we bring you styles so you can build the home you envision. We are happy to hear you are enjoying your product and thank you for being a valued Ashley customer!”